Best Grout in Phoenix AZ

I love it when a company delivers what they promise! From beginning to end the experience was exceptional. I will definitely be a returning customer! I’m stressing the word and Thanks for a great job.

The employees are good people and do there work with grace and dignity.

Reliable and great service! I love the flexibility of being able to book someone just when I need them, and adding on services as well.

This company cleaned our carpet and did a fabulous job. They were very courteous and attended to detail which brought out the cleanest carpet we could have hoped for. Definitely will use agai

(Translated by Google) Excellent treatment.

(Original)
Exelente trato.

Yes!! Made arrangements 2 weeks before for a moveout cleaning and carpet shampoo. Everyone showed up on time and did a great job . Very professional and thorough.

They do an extremely thorough cleaning at fair prices. And so fast! I am not sure how they do it because I've never been able to get my house so clean:) if you are looking for a cleaning service, definitely give them a call. The staff was also very courteous and I commend their customer service!

We have utilized their services on many occasions. Very dependable with a great sense of urgency. Highly recommend!

We have been very happy with the quality of their service. The few times we've had issues they have easily been resolved. Really happy with them.

Health Point Cleaning Solutions handles the cleaning of our office in Scottsdale, AZ and they are totally awesome. the team was fantastic. Always makes sure that any issues that may arise are dealt with promptly and an absolute pleasure to work with hands down!

We had used this company for over a year. Having the same team for most of the time with newbies in and out. There were many issues with the company, but the biggest issue was their respect for our home and us.

The staff is completely careless when it comes to cleaning our home. More recently and why we decided to end services was a lack of common sense in addition to respect for our home. One of the staff members unplugged a refrigerator in our gym. I didn't realize the refrigerator was unplugged until the next day. When I mentioned this to the company they said that their employees stated they never touched that fridge. Thankfully we have an in home camera which caught one of their employees unplugging the fridge to plug in a vacuum. There are two outlets and one wasn't being used. There was absolutely no reason for them to unplug the fridge.

We have a custom bedroom lamp that they broke and never mentioned to us. During an overview on their way out I noticed the shade wasn't looking right when I looked into the master bedroom. One of the cleaning ladies had applied so much pressure to the top of the lamp, that it broke the metal support connector around the lamp. Not only did they break the lamp, they were leaving and didn't notify us that they had broken the lamp.

Based on previous instances, they probably would have said that they didn't break the lamp. Another occasion the ladies used their vacuum and broke off one of the plugs and left it in our outlet. When I mentioned this to the company office manager, she said it wasn't them.

There are only two people who live in our household, my husband and I. We have a strong attention to detail and an eminent care for our home. There are also communication issues with the staff. The leader and the main point of communication while they are onsite cleaning, doesn't have strong English communication skills. Which lead to other issues as well.

I personally feel that some of the issues were a direct result of their staff being overbooked or having another appointment right after ours, which resulted in rush jobs.

As a business owner, if my customers had experienced any of these issues, I would have personally reached out to them to correct these issues immediately and would have also provided immediate training and/or a revised assessment of my current staff. To this day, we have never heard from the business owner. All in all, it shows they don’t value our business and never made an effort to correct these issues in a professional manner.

I had an emergency and this lovely man came in 3 hours and saved the day!!! He answers the phone quickly and makes it happen!! Thank you, Abraham!! You are amazing! I truly appreciate you!!

Have used Steamex for years as well as for all of my clients; excellent company providing wonderful service. Would give them a five star rating!

Great staff that is always on time, I've had other house cleaners show up late or say they're not available at all many times in the past. They do a thorough job and have great customer service.

I had a couch cleaned and an area rug. They did a great job and Jeremy worked really hard to get out some OLD stains. Not the cheapest cleaner out there but they do what they say and try hard for you.

Horrible experience. I only gave 1 star for the manager Scott who is professional. The cleaner Alexis didn’t clean the kitchen floor, sink, microwave. and left it filled with grease. that was included in the cleaning service. Would not recommend this to anyone. Stay away. They send their worst cleaner if you buy with groupon

Bobby is so professional and knows what he is doing. My tile and grout needed to be cleaned so bad and the life he bought back into it is incredible! It truly looks brand new again! And the Carpets look AMAZING also! I’m so happy with my results. Thank you again Bobby I’m so impressed.

I have been using this company for almost a year. I schedule cleanings once a month since having two children under two. Some crews that show up do a great job. But the experience I had today was unreal. Two ladies come and I noticed that they have children in the car. I invite them to bring in what I thought was maybe two or three kids. No, they have six total children plus a baby that they planned on leaving in the car during the cleaning appointment! The kids came and sat down for maybe five minutes and then started taking out my children’s toys and throwing things and refusing to sit so I asked the ladies to leave and explained I would cancel this appointment and reschedule for another day. On top of this, they even asked me if I had a vacuum they could use! Anyway, They refused to leave and said that since they had drove so far, that they would just leave the kids in the car and continue cleaning. I said no please don’t leave them in the car I would just feel more comfortable if you rescheduled. They could not really understand me much. I got on the phone with the manager and they could not reschedule me until next week. When the house cleaners left, they left trash bags on the floor, some cleaning products in my bathroom, and some personal clothing. Because of this major inconvenience they offered me one free cleaning.. I accepted, but after this I will certainly not be using pretty in pink cleaning anymore.

Joel came by & was a very great help he has marvelous people skills & I will be calling him again when needed.

Horrible. They are a franchise service and don't stand behind the people they assign to you. Made all kinds of promises until I signed up. Cleaning consists of dusting and vacuuming. If you want more than that, look elsewhere.