Best Double Pane Window Glass in Phoenix AZ

This company is very responsive, my problem is they replaced some broken windowsills and didn't replace the rubber weather stripping. The tech just left it hanging loose so that the window looked like it was falling apart. I called the company to complain and they said that they didn't have replacement weather stripping because the window was to old and usually they apply a silicone beading to the old weather strips but the tech didn't have any silicone so he just left it hanging very loose like that. My problem is that this tech obviously doesn't take pride in his work and now has to make a second trip out to my property to finish the job properly because leaving it the way he did was not proper. PLEASE SEE UPDATE BELOW

UPDATE: The very day I posted my review I was contacted by True View Windows and they were concerned enough to fix the issue. I have now changed my review to 5 stars because being in the customer service industry myself I understand how important it is to correct my opinions especially when it involves companies that care. I am now a very satisfied customer. Is this not the kind of companies you want to do business with????

Impressive. Our installers were on time, diligent and courteous. The product is truly superior and high end. We looked for replacement windows for a long time and I felt let down with the high maintenance of wood and cheapness of vinyl. Aluminum was what I thought was the most sturdy and effective but with the heat transference, that was problematic. Enter GLASS FIBER extrusion.

Opt for the Awning and or Casement upgrade which is WELL WORTH it! We used to have a slider with the center post and thought none the less of it until Greg the owner explained to us how the awning would transform the view and it did!! Could not be happier.

On the inside it is as if there was no cutting or installation done other than the new windows and outside was far less cutting onto existing stucco than I'd anticipated. Very clean and professional look.

Lastly price. Well... you get what you pay for right? BUT!! The price was less than I'd expected so my wife and I could not be more happy.

As a consumer we all try to get the most out of the dollars we invest and hope to garner more value than the price paid. Most of the time companies fall short but these guys have exceeded our expectations.

LOOK AT THAT WINDOW!!!

Exceptional! Thank you Greg!!

Don’t even bother. They want 60 minutes to give you a 5 minute quote and they want both my wife and I present in order to even give us a quote. They won’t do it otherwise.You’re not going to dictate to me how we will run our house. Both of us take turns getting quotes and we decide together at the end who we should use. I’m not going to let these people waste both of our times.

Service was prompt and quality is unbeatable.

There is no better place for service and install in the phoenix area.

We moved into our house the 7th of June, Hot! All the windows rattled all the time, single panes, aluminum frames. Our 1st SRP electric bill was $388. A full month after window installation our bill dropped to $209. All installers were great. Cleaned up after install, including taking away the metal wrought iron we requested be removed from over the windows. Leo the owner has verified we are happy with our windows and sliding patio door. We prefer family owned and operated businesses. We highly recommend LJ Neal and sons. Definitely worth the cost.

Lei was amazing to work with from start to finish. Our old windows were the original windows when the house was built in '96 and they wouldn't shut and they leaked and a few glass panes were extremely loose! Our windows were made quickly and installed earlier than when they planned. The window contractors that installed them were amazing and even helped me put the blinds back up when they were done knowing my husband didn't have time until the weekend came. We are beyond happy with the windows so far and in az you definitely need triple pane tinted windows!!

I knew nothing about windows so I called eight different companies and had them come to my house to show me their product. I learned very quickly that almost all of the windows are the same more or less. Window world beat everybody's price by about $3,000 up front no BS. When my dog ate my screens I had no problem dropping off the frames and the company replaced them at no cost. Exceptional customer service through and through I highly recommend this company.

Will Arthur Hunter installed 2 of 3 of my windows, in 114 heat. All were very professional and knowledgeable. Answered any questions that I had and were very pleasant, even in the heat. Windows look great.

Top notch! Professional! Exceeded my expectations! I cannot say enough good things! I am extremely happy with the work & service!

ABSOLUTE POOR CUSTOMER SERVICE.
Went in here to find out if the company made the high end doors I had a picture of. Was in need of new weatherstripping on these doors for a multi million dollar home. Couldn't even be bothered to look at the picture.
Would have taken 10 seconds to say whether or not they made them, or if they could point me in the direction.

I can't say enough great things about our experience with R&J Glass. We had three different companies come out to quote replacing all of our old, single pane windows with double pane. R&J Glass was not only the most cost effective, but the most responsive and timely. They were available to come by the house, and provided a quote a few days later. Throughout the entire process, we were always alerted of the timing for each step. When our windows arrived, we were alerted, and all 11 windows were installed in one day. The team was incredibly respectful and efficient. I can't recommend this company enough, we will be referring them to all of our friends & family with glass or window replacement needs.

I locked myself out of my workshop outback, before I gave it too much thought I tried to pick the lock myself using YouTube tutorials, and ended up breaking the window to get in. Then I realized just how extensively I had damaged the lock and window by breaking in. I was so sure I'd be paying a bunch of money to a locksmith and glass repair company to get them fixed, that when my brother told me about a shop that did both I was so relieved. I thought it'd cost an arm and a leg to get them done separately so I figured if I could save one or the other by using a2z service pros, I then it'd worth it.

Let me just say that the technician was very kind and didn't even laugh, (despite a hilarious situation) and got the window fixed and the lock replaced in no time. I barely felt a dent in my wallet and I will be contacting them anytime I need handyman! They really do provide services from A to Z!

Great experience with my installations.

We were in need of an 8' patio door replacement. We did our 'due diligence' and obtained a few estimates. We decided to go with Imperial Windows & Sunscreens for a few reasons; no sales pressure, no gimmicks, no up-selling, reasonable price. All our questions were answered and the process was explained. Bob was personable, courteous and responsive. John, (the owner) followed up to schedule and confirm installation date. The install went well. We are happy and would highly recommend!

Rudy was so helpful explaining the options and products available. The installation crews did a great job. We love our new windows and get so many compliments. Great product with a great warranty at a great price.

Dan & Kage did a great job installing my sliding door. This is the second sliding door that they’ve installed for me and I am more than pleased with the quality of work and the doors themselves.

10 out of 10 would recommend.

We had an incident with my son over the weekend (Saturday) where he busted our sliding glass door. Dwayne answered my call over the busy weekend, got the glass sliding door, replaced it by Monday morning. Needless to say I am impressed at the timely manner my issue was addressed and fixed. The best part is they gave me the best price in town.

If anyone has any glass repairs needed go to Touchdown Glass.

Avoid this company at all costs. Signed the contract with Trevor (even though I didn't like the high pressure technique) February 2020. It's now March 2021 & my house only has 3 of the 5 windows they were suppose to replace done. The 3 windows that were installed last year are subpar at best. One of the windows was clearly too small & they used a bunch of small wedges to make it centered & did a terrible job of sealing the gaps. The owner, Tammy, came out once in the summer & tried to say they wouldn't continue with any other windows being installed because my home had a roof leak!! But she told me not to worry because she knows a great roof guy! BUYER BEWARE when a window company is trying to sell you a new roof. This company is terrible. When they finally called to say they have the other 2 windows in stock they can't schedule the install until the last week of April 2021, literally 14 months after signing the contract. They never call back, customer service is non-existent & literally the new dual pane window they installed leaks more air than the original single pane 1990 window it replaced. Multiple times I've requested to just call it a wash & have them void the rest of the contract since they can't deliver on the windows & they refused. When I said how the new window installed was terrible Tammy said she'd have the window manufacturer get in contact with me, that never happened. Avoid this company at all costs.