Best Casement And Awning Windows in Phoenix AZ

Customer service was awesome from scheduling the install to the techs actually completing the job. We had all our windows replaced and the installers were on time, courteous and professional. They really cared about the quality of the install process. The windows have made a huge difference in noise reduction from outside as well as improved our energy home effeciency. We highly recommend Energy Sheild Window and Door.

We had some doors that were in pretty bad shape , out of square frame, gaps all around and hard to latch. Called AZ VALLEY & WINDOW who sent out a salesperson who arrived on time and explained all about the doors we chose. Agreed on the price and stipulation that doors would be installed about 7 months later. Installation crew showed up on time, removed the doors and installed new doors in a timely and very professional manner. Did a walk through to make sure I was happy with their work and answer any question. Job site was cleaner than when they arrived. Very happy with the job that was done. Thank you all for a job well done.

After reading reviews and speaking with several window replacement companies we purchased Infinity windows (11 windows and 2 sliders) from Capstone and had them do the isntallation. The results are amazing! Greg (one of the owners) came to our house and answered our questions about the product and installation process. He's a very good communicator and knows what he's talking about. The window replacement crew (Chris, Ed and Kyle) were fantastic in many ways. They were on time, covered our floors and furniture, worked hard and well together, cleaned up everyday and all had terrific attitudes/personalities. Hector did a great job repairing the drywall, covered our floors and furniture, cleaned up when finished and was also very nice. We're very happy with our new windows and highly recommend Capstone Windows and Doors.

Lifetime windows came today to install my new windows. The installers were great, extremely thorough and totally cleaned up everything before they left. From Holly who took my order to Mary in the office, it has been very professional and a great experience! Thanks Lifetime Windows to a really quiet house!

Freelite did an outstanding job at our home; we needed more light in the study; they came out to assess the situation and together the decided on the size and the location. This also necessitated some roof work (this was a flat roof). Their subcontractors were each efficient, pleasant, and diligent. The job was accomplished quickly and well and we couldn't be more happy.

I have a house with a lot of windows and I had gotten a couple of bids already, they had better windows and a better price. The installation went really well too. I would highly recommend getting a quote from them before you buy windows from someone else.

Dustin walked us through a super detailed explanation of the windows, installment and process start to finish. Super friendly and not pushy at all. The installment itself went really smoothly. The guys were polite and efficient. I was working at home the whole time and they weren't a bother at all. We love our windows. They're beautiful and function as expected. They block out a lot more noise which is so nice for us and they definitely block out more heat than our prior single pane windows. With their promotional advertising I 100% recommend.

Fake and solicited reviews. Contract requires you to agree to post positive reviews on BBB/Yelp/Google in order to receive discount.

Had problem with the windows and the service guy who came over refused to repair (lifetime warranty) unless I post another positive review while he was at my house. Told him I'd be happy to leave a good review if all looks good but he said no, had to be done while he's still here.

I felt pressured and threatened and posted a 5 star review against my conscience. Now I don't know if this was an isolated event, seeing that they have tons of 5 star reviews. But if anyone else experienced the same thing I did, the right thing to do is to remove your solicited reviews and replace with honest ones. I used this company based on the good reviews but I seriously question the validity of them.

Needless to say, the pushy repairman's repair work has fallen apart as well. Called nearly 10 times, unable to schedule another appt. Disappointed. Unethical practice.

Great staff pluss I work here ?

Overall won't complain. Service is prompt, work is beautiful. & the one minor issue I had they came and fixed right away.

They have a minimum to buy. This is not a company that you should deal with.

On 7/14/2016, Jason and Derek installed our two sliding glass doors. They both were very good and professional doing the installation, cleaning up afterwards and very polite.
We were very Happy and completely satisfied with the installations and their professionalism. Our 2 doors are very beautiful, and we feel that you have 2 very knowledgeable installers.

Donald P. Craig

We had broken a window during a remodel and had to have it replaced. We chose them in October 2020 as the sales person said they could do it quickly since he has an order with a builder, and to make sure everything matches in the space since they had aluminum frames, we ordered 5 total windows and a double sliding door to replace a window and a door. In late January/early February they were finally out to do it as they had some issues with the manufacturer getting them windows, and there was no communication from RemodAZ with updates until we started to hound them. 12 weeks after anticipating 8 weeks, and had to put our flooring install on hold since the door changed the wall line a bit.

The installation was a horrible 5 day ordeal, shoddy new framing work leaving doors and windows being out of plumb/tweaked so they are really hard to open and close, my family won't even use one side of the slider. They also broke the new window during install which was the replacement for the one we broke that started this all, but they assured me they ordered the window on the spot, there are gaps in the aluminum frames on some of the windows and the paint is horrible. These windows and doors seemed to miss Quality Control altogehter. About a month after install, they sent someone out from the glass company who confirmed they were installed incorrectly, but just sprayed some silicon lubricant and did no thing with the frame elements that were supposed to be replaced with the slider due to paint defects and operation, nor the broken glass. Then nothing from them until May when Anna let me know they could not get the aluminum any longer which is months after it was ordered, but could replace in Vinyl. I told her they would all need to be replaced to match, but she couldn't respond as she was just the messenger, I asked to talk to someone who could actually make decisions for the company.

Continued silence for another month, then I get a message from Anna saying Tammy is coming out with the glass guy to finish on June 16'th, which was confirmed between 10 and 1, and on the 16th no one came out - no call no show. We were home so this was not a missed connection. On June 22nd I get a message from Anna threatening to take me to court for not being able to finish. I still don't have my kitchen together since the window still needs to be replaced. They have made no effort on their end and don't come out when they 'confirmed' they would. I reiterated that they need to have someone. I had to fix problems they created by not doing the drywall and electrical work correctly. I replied to the text saying someone who can make decisions would need to contact me, now in text as clearly everything should be in writing, and no response yet.

I would not recommend RemodAZ, my house is still not done and we still have a broken window, but they are constantly delaying and now threatening when this 8 week project turned into 9 months, all for 5 windows and a door.