Best Wasps in Phoenix AZ

Very quick to respond and provide excellent service!

Regular service is done correct and on time. Whenever we have had to have somebody come out in between regular services, they have been prompt and efficient!

Daughter brought home bed bugs from school, we didn't realize it until an infestation had already formed. These guys were excellent, and helped us get them out! Great team, two sessions and they were all gone.

Juan did a great job !

Family owned and operated business with excellent customer service. Valerie is the nicest! They've been successfully controlling my termites for years.

Aldo is professional, personable, efficient, and overall amazing at his job. He presents all of the different options to you, and isn't out to just make a buck. I just recently bought a home and despite an inspection report that did not show any termite evidence, Aldo's inspection showed it was clear they missed some very obvious signs of termite activity. He gave me a couple of different options for approaching the problem to prevent any further issues with termites, and was very thorough in explaining how each of them would work and protect my home. As soon as I made a decision on which route I wanted to take, he was at my house within a week to get the job done! I would recommend Aldo's company 10x over!

I initially reviewed this service with a less than 5 start review due to some miscommunication with one of the technicians from the company. I was contacted by a representative of the company who explained that there was a new employee who was uninformed about the procedure and took full responsibility for not training that individual. I was offered a full refund of the service, but felt that was too much as there was a service performed to get rid of the bee problem which worked, if only for a short time. We both spoke about it and I accepted a partial refund. I was also given some additional tips for my yard that I am going to try out. I would recommend them for service as long as the customer is fully informed of what is included with the service.

Adam, Jason, and the entire team are amazing! Extremely thorough and detail oriented. I tell every person I can about their services!

Justin came by our house today to do their monthly spraying. Arizona Pest Prevention really knows how customer service is supposed to be. Everyone I have met at this company is very friendly and are passionate about what they do. No longer do I have to worry about what is living underneath my grill as I turn on the propane tank. I highly recommend making an appointment with this team to see how they can help with your pests.

Very professional, polite and fair prices.

Mr Henry is very professional and definitely does a great job. We have him come every two months to spray inside and out and has done so for a few years now. Excellent work and not a bug in sight. Our only down fall is that we can't give him ten star instead of five, so here's five more ?????
Thank you so much Mr. Henry ?

I had a massive ground beetle infestation at my commercial building shortly after the monsoon rains a few weeks ago. I called, and even though they were dealing with an influx of pest calls, because the entire valley had the same beetle, they were still able to make it out that very afternoon. Good service, good results and the price was fair.

Our company has been using this service for years, and they have been great handling all the needs for our situation. I would strongly recommend this company for your bee removal needs, oh forgot to mention the awesome rates. I'm super impressed.

Denisha A.
Property Manager
@Everest Self Storage.

Paul. with Pest Control One is the best. Finds the real problem and fixes it fast. I always appreciate his great attitude, focus, and willingness to explain the problem and next steps to fix it. These guys understand customer service from the back office to the front line technician. Well done.

I love this company. Whenever I need them they are here. Blake is the BEST. He never let's a customer down. When he says he will be there he is there. No matter what he gets the job done. Blake you are the man. Thank you for going above and beyond. You are so nice and respectful. Very respectful of our animals and all of our plants. I would recommend them 100%. Thank you Blake for taking care of us. Your forever customer, Keri Simonton

**Update as of 11/22/19

Jeff attempted to call and I missed it. I did try calling back 2 times leaving messages and I still have not heard from him.

One of the times I called I complained my way into getting a CSR to move our 11/29 visit to today, 11/22. The service manager, Mike, arrived. This is the best experience I have had with Budget Brothers to date. He removed our carpet, drilled into the foundation, used a product called Taurus instead of DuPont which I continue to hear negative things about, and then sealed the holes with new concrete. He was very kind and professional.

This is my 5th visit now and finally an employee had the decency to remove the mud tubes from the ceiling and put my belongings back where they moved them from. The others just left everything scattered and the tubes in tact.

Mike May have just saved your review from going lower, Jeff, since I haven’t heard from you yet. If this solves the issue I’ll be sure to update it to 5 stars from 3.

**Update as of 11/5/19**

Jeff, thank you for a fast response to my review. I dialed the number you supplied and you're unavailable. Your CSR had no problem finding me in your system by my last name (spelt correctly here on Google). Not sure where we had a miss there. I left a message with all of my information. They guaranteed me I would hear back from you.

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I’m going to continuously update this review based on how things pan out (hence why I’ve chosen a average 3 star review - for now) in hopes of motivating this company to get this right and resolve the issue.

Simply said, we have a termite issue. Mud tubes are hanging from our ceiling. We reached out the beginning of August to address it.

We purchased our home in November of 2018. My realtor was kind enough to assist by pulling reports to help us figure out that the home was treated within a year of our purchase and that it could potentially still be under warranty.

My initial perception was negative and skeptical when I called in to ask for their assistance. After providing my address the CSR agent told us to remove the mud tubes from our ceiling and wait two weeks. When I mentioned the warranty she did admit it expired in a week. Could that have been overlooked? Sure. I gave them the benefit of the doubt and she was sure to get a visit scheduled after I made it clear that I wanted it treated under the warranty. At this point I begin to wonder if we were intentionally being set up had I not called them out about it.

The expert arrived and treated the area. They then explained to my wife that we had to pay to renew our warranty or the next visit would result in a more expensive charge as opposed to the cost of renewal. We gladly accepted and paid to renew. The people that visit are always informative and polite, but at the end of the day they cannot seem to resolve the issue.

Since the renewal, budget bros has treated the same area 3 times without success. Every time I wait (not even a week) and the tubes constantly grow back. Every time I call I’m booked 3 weeks out. This is now 3 full months of termite damage that has occurred to my
Home.

After a 4th visit by an inspector (because I gave the poor woman an earful over the phone and apologized for my temper by the end of the call) they now asked my wife if they can drill holes into our tile floor. They were kind enough to send an inspector due to my anger about waiting 3-4 weeks for a treatment technician.

Because Im beginning to worry about whether or not this company can truly eliminate termites, I’ve called around. Orkin swears it’s the chemicals Budget Bros is using while Arrow claims we need to jump on the Sentricon bait system train. Neither has been offered or mentioned by Budget bros.

Budget Bros, this is my attempt to get us to be taken seriously. Please fix our termite problem so I can rant to the world that you saved the day, or please just stop wasting our time if we are going to continue receiving the runaround.