Best Polyurethane Coating in Phoenix AZ

Updated review - 2 weeks later - Downgraded from 5 stars.

Our experience with this company was mostly good, but in the end a substandard topcoat sealant really hurt Renco's review with us, because it is the component that determines whether the roof will last a long time or oxidize within a few short years and need early replacement.

Some good points: Renco's bid was neither the lowest nor the highest of the 5 companies and 4 different types of roofing materials we considered. However, they were the ONLY contractor willing to take the old roof off before putting the new roof on. In fact, the salesman said that's the only way Renco is willing to do flat roofs, by tearing off the old roof first. And because we had a 20-year-old torch-down roof that was leaking in several spots, this was the only thing that made sense to me. Why would all these other companies want to install a roof that costs $10-15k or more right on top of an old, leaky roof that has blisters and buckles from 20 years of Arizona heat?

Workmanship was good, but not excellent. The Ripout crew was excellent. The Foam crew was amazing. The Topcoat, as previously stated, was terrible. At first I thought it might have been the topcoat crew that was to blame, but then I realized Renco's standard application process simply does not use enough topcoat material. I've asked the salesman, the foam crew and the topcoat crew how much sprayed-on elastomeric it takes to achieve the industry standard (~15 mils thickness) on a rough surface like polyurethane foam. Nobody knew the answer.

I can tell you from experience that Renco has a standard topcoat application rate that does not account for very rough areas, extra porous areas, and other hard-to-fill areas. And besides, various tradesmen I've spoken with say elastomeric should be rolled on for best results, not sprayed. So... while I was re-painting the parapet wall caps after roof installation, I also had to buy an extra 5 gallons of high quality elastomeric and re-seal several areas where the elastomeric topcoat was so inadequate that foam roofing material was still showing through after Renco had supposedly put down 3 coats (yeah, the topcoat crew came back out a second time, and it still wasn't right after 3 coats).

Renco may warranty the roof for 5 years, but I've been told by many reliable tradespeople that if you take care of these polyurethane roofs correctly, they should last practically forever. We didn't pay $12,700 to have the roof last only 5 or 10 years due to a substandard topcoat which would cause early oxidation and subsequent failure. So... I have and will continue to do everything in my power to make sure this roof lasts a good long time. And I'm sure it will last a long time, as long as I am the one doing the re-coating that is required every 3-5 years.

I'm glad we went with Renco for a number of reasons, but buyer beware. Inspect their work and don't accept the job until it is done absolutely right. If your topcoat looks uneven, get some good elastomeric and re-coat it yourself with a high-nap roller. Protect your investment.

Brown roofing replaced my roof and did an incredible job! They were fast, friendly, and they did great work. I had a separate patio that needed some work too and they threw that into the job and it came out fantastic. Thank you, Brown Roofing!

Timely, clean, & professional.

Great roofing company

Top notch service. High quality work. Communicative. We had Mikku & Sons repair the roof of our new home. We were incredibly pleased with the service provided and the high quality of work performed. Importantly, Devin and Mike were communicative, honest, and were fair with their pricing. Will definitely use them again in the future!

I had my roof repaired in October due to wind damage . Kris was here to help me through the whole process. They did a wonderful job on my roof and the cleanup afterwards was great. We had one little hitch but Kris was on top of it and all was settled with smiles. I would highly recommend using this company to all my friends.

I had called Stapleton roofing for a roof replacement. They sent out a kid that couldn't be older than 21 years old. He hardly knew what he was talking about or doing even with me pointing him to all the areas of the roof that needed extra attention. I waited a whole week to get a proposal and nothing. I then called them back and they had concerns because I had a flat roof. Mind you I don't need any work done to my flat at all. I only need my shingles to be replaced. The comment they made was they would need to redo my flat roof as well if they wanted me to do the shingles. Which makes no sense. And then instead of giving me a proposal anyways they stated I was just going to be over 12k I didn't provide any back up to what they were talking about. There's no way my roof would cost that much. and even if it did they didn't even take the time to write up an appropriate proposal. If you don't want to do the job just say that.

Highly recommend, worked with me on setting up a quote quickly and performing the work just as fast and efficiently.

Very friendly

Cheapest quote out of about 10 I got. They explained things better than others. Workers thou were quite messy and careless. Sometimes sounded like They were going to fall in roof. A big crack happened in garage they claimed it was there and it wasn't. It rained and i got a water leak. They didn't bother to fix ceiling in garage. Careless on covering the area near chimney where it leaked from when they were calling for rain, Or the crack. Had many others in the house too.

What a great company! Awesome response and communication. Shauna Hensley was a pleasure to work with. I will be sending my insurance clients who have roofing issues to Gryphon. David Rindone - Farmers Insurance.

couldn't even get them to call me back to make an appointment. Said they were one week out, but after 2 weeks and still no follow up had to look elsewhere. Not very good customer service.

I recently used pinnacle roofing to replace he underlayments on my roof. The job itself appears to be well done, however they left a mess behind when they were done despite the contract stating that they were responsible for cleaning up all debris.

As background, I was scheduled to have our roof done in mid July, however pinnacle called me in late June to see if I’d be interested in having them come early. I was going to be on vacation was assured it was no problem as they did not need to access the house.

The mess started they day before I left for vacation which was the first day they started working. After work, I came home to find our pool filled with debris and nails that could’ve wrecked the pool cleaner. When I called pinnacle to explain the issue and my concern given that I’d be out of town, they told me that the pool should’ve been tarped and that they would take care of it.

I returned home from vacation after the job was complete. I immediately found ~10 large nails in the driveway that could’ve easily wrecked my truck tires. I also walked to the backyard to find all of our plants dead and the pool water dangerously low. I later discovered that the water to the house had been shut off while I was gone and not turned back on.

I called pinnacle about this and while they did come out to inspect the quality of the roof work itself, I received no apology for the nails or the water being turned off. Instead I was told that they didn’t turn the water off to the house and that it must have been someone else despite them being the only ones at the house that week. When I asked to be refunded for the $200 we paid to replace the dead plants, they would only credit $100 (this was a $12k project). Their lack of accountability to the sloppy cleanup job by their team makes me think this is a common experience with this crew. If I were to do this job again I would use a different company.

Travis and the team were great to work with! Very communicative and timely. Also shared a lot of information and progress through the project. Our roofing and skylight job was done very quickly and we would happily recommend Travis and his team for any job!

Love these guys!

The previous company must not have waited for our roof it to dry as their coating began to flake not long after they recoated it. Terrible! I guess they weren't crazy about quality that day.

Had another company (that had repaired our tile roof in our old home) come out to repair the parts that were peeling off. It turns out that they used the wrong material which had to be scrapped off before recoating.

Duraform was extremely thorough powerwashing, repairing and preparing our roof. And they waiting a good long time for the repairs and recent rain to dry out.

Roof looks great! I'm really happy with these guys.

A final word of advice. Get a flat roof specialist to repair and coat your flat roof.

They did a great job. And, they informed us of additional work that may be needed later in the future. Thanks for the heads up. They were all very polite.

DO NOT HIRE THIS COMPANY FOR YOUR ROOFING PROJECT.
1. They told me they prided themselves on being on the job on time. I had another appointment the day my roof was scheduled to be installed and had to cancel my appointment because they were an hour and a half late.
2.. They left 2 large nails sticking up, on my front sidewalk. I went out to take my trash out and one of the nails went through my shoe. Luckily I did not puncture my foot. I have pictures to verify this.
3. They wanted a check first thing but I asked them if they would hold it for 3 days until I transferred the money into my bank account. They promised me over and over they would not cash it but they did. I was charged bank fees and it was a big hassle for me to get it straightened out.
4. I purchased the most expensive rubber roof system. They took the tile off of my patio roof and did not put it back on. Instead they installed some rolled shingle type material. The seams are not even so I texted Danny, the owner of the company 3 times (which he stated was the best way to get in touch with him), and did not hear back. The fourth time he responded. I complained to Danny that I was not happy with the way my patio roof looked. I don’t feel he has any customer service ethics and NO integrity. He said if they reinstalled the tile then the 20 year warranty would not be valid. He basically just argued with me.
5. Danny told me to wait a year for the shingle material to cure and after a year he would coat it with Elastomeric rood coating to make it look better.
**NOTE** He claimed that this would cost him $300.
6. I called him a week ago, Tuesday, February 26, 2019, and he chastised me and said; you have waited a whole year to call me back about this. That is when HE told me to call him back.
7. Then he said that the cost of coating my patio roof with elastomeric would cost him $80. So he wasn’t truthful with me a year ago when he complained that it would cost him $300. I don’t know about you but I don’t like dishonest people.

Very professional. Quality job. I was very pleased with how organized Overson's was from the quote, to the finish of the repair on my roof. I would definitely recommend them and would call them again for any roofing needs I might have.

I happen to work for them

It's like McDonalds, I'm loving it!