Best Need Cleaning in Phoenix AZ

These guys walk you through every step of the way and make sure you are receiving the best quality service. Very knowledgeable and felt more than comfortable giving them my business and they did a beautiful job. I love my new roof!! ♥️

Odd. That sums up my experience. Date was changed twice, not a big deal things happen but odd. Workers showed up at 5am when we weren't informed they would be there that early, odd. Nobody came to check the work that the workers did and I had to call and specifically ask for someone to come and check it, odd. Last but not least, we spent 11k on a roof and all we got was a printed thank you card. You couldn't even take the time to hand write it or sign it? Odd.

I took a while posting this because I didn't want to give a bad review but the more I think about it the more I wanted to write it. I chose them because they are a family run business. But the whole experience was just odd.

As much as I want to give five (5) stars, not able to due to the lack of follow through

Actually, it started out as five (5) stars, only for the customer service to decline the second day into the project and for up to two (2) weeks afterwards.

Pros:
** Estimate was competitive, if not slightly below other quotes I had received
** First day of project, not only did they show up on time, they were early...this fact I was very helpful it would continue through the next day
** The first day the team was focus and getting it done

Cons:
** Even before the project started, I requested an call the day before because I have six (6) special needs (medical and behavioral) dogs, needed to plan a pet sitter...that call did not happen
** Second day, a gentleman came by driving the company truck to drop of replacement roof tiles. I asked when the team would arrive because if I could save money with the pet sitter, that would be great. He made a phone call and I was advised someone will call me shortly with an ETA..it was 7:00 AM at this point
** Second day, same gentleman I asked if there would be a roof inspection after the project was completely, not only did he say that there would be one, he shared what would occur. He even noted he saw a few items that needed to be addressed as he could see from the ground.
** Second day, four (4) hours later, the call never came, at this point it was 11 AM, I called the office and asked for an ETA. I was told to call another person, that person's VM stated he was on vacation, I called back to the office and it was stated I would receive a call within the hour
** Second day, a hour later, no call, I sent an email through their project management tool, that was answered, ninety (90) minutes later the team showed up to complete the job. At this point it was close to 2:00 PM, which meant I could have save a lot of money with the pet sitter
** Week after I sent an email through their portal asking if there would be a final inspection. Here was the response: Hi Kelly, Yes I will be stopping by beginning of next week.I will let you know what day before I come I responded back to let me know day and time so I could have the dogs secured
** Two weeks after above response, I sent a follow-up requesting when would the final inspection occur....never heard back

What started as wow, this is awesome, ended with disappointment due to lack of communication, follow-through, and I have to wonder based upon these gaps, what may be missing, other than what the gentleman pointed out on the second date, on my roof?

Chris and Alex were very responsive to our needs for a small roof repair. I would definitely recommend them to anyone in need of any work on the roof. Large or small.

Love it. Great company! And Peter was great as well!

Centrik Roofing made getting my roof repaired an easy experience. Very great job keeping area clean while repairs where made. Thanks!

Amazing experience, Martin answer the phone right away and show interest to help me. He explained everything in detail.

This is a family business and they do offer the best roofing services that one could hope for. They are also reasonably priced and you realize quality for your money. They helped decide the best roofing for my house and which could also withstand adverse climate to provide protection. Thank you Arizona Native Roofing and I highly recommend your roofing services

This roofing service company did a wonderful job on the roofing of my house that enhanced the beauty of our home. The entire work was completed within the set timeline and at reasonable prices. The materials used were of high quality. I would recommend this team to others as well.

The combination of ALLROOFS and GAF can't be beat. As a Master Elite Roofer ALLROOFS applied the highest standards to my GoldenPledge Roof; no detail was overlooked and I had the additional benefit of having the manufacturer (GAF) warrant my roof. GAF even came out and inspected the roof themselves. I feel confident the roof will be around longer after I am gone.