Best Metal Roof Installation in Phoenix AZ

Updated review - 2 weeks later - Downgraded from 5 stars.

Our experience with this company was mostly good, but in the end a substandard topcoat sealant really hurt Renco's review with us, because it is the component that determines whether the roof will last a long time or oxidize within a few short years and need early replacement.

Some good points: Renco's bid was neither the lowest nor the highest of the 5 companies and 4 different types of roofing materials we considered. However, they were the ONLY contractor willing to take the old roof off before putting the new roof on. In fact, the salesman said that's the only way Renco is willing to do flat roofs, by tearing off the old roof first. And because we had a 20-year-old torch-down roof that was leaking in several spots, this was the only thing that made sense to me. Why would all these other companies want to install a roof that costs $10-15k or more right on top of an old, leaky roof that has blisters and buckles from 20 years of Arizona heat?

Workmanship was good, but not excellent. The Ripout crew was excellent. The Foam crew was amazing. The Topcoat, as previously stated, was terrible. At first I thought it might have been the topcoat crew that was to blame, but then I realized Renco's standard application process simply does not use enough topcoat material. I've asked the salesman, the foam crew and the topcoat crew how much sprayed-on elastomeric it takes to achieve the industry standard (~15 mils thickness) on a rough surface like polyurethane foam. Nobody knew the answer.

I can tell you from experience that Renco has a standard topcoat application rate that does not account for very rough areas, extra porous areas, and other hard-to-fill areas. And besides, various tradesmen I've spoken with say elastomeric should be rolled on for best results, not sprayed. So... while I was re-painting the parapet wall caps after roof installation, I also had to buy an extra 5 gallons of high quality elastomeric and re-seal several areas where the elastomeric topcoat was so inadequate that foam roofing material was still showing through after Renco had supposedly put down 3 coats (yeah, the topcoat crew came back out a second time, and it still wasn't right after 3 coats).

Renco may warranty the roof for 5 years, but I've been told by many reliable tradespeople that if you take care of these polyurethane roofs correctly, they should last practically forever. We didn't pay $12,700 to have the roof last only 5 or 10 years due to a substandard topcoat which would cause early oxidation and subsequent failure. So... I have and will continue to do everything in my power to make sure this roof lasts a good long time. And I'm sure it will last a long time, as long as I am the one doing the re-coating that is required every 3-5 years.

I'm glad we went with Renco for a number of reasons, but buyer beware. Inspect their work and don't accept the job until it is done absolutely right. If your topcoat looks uneven, get some good elastomeric and re-coat it yourself with a high-nap roller. Protect your investment.

Great experience

Jeremy came out and assessed the problem quickly and was able to fix the roof. He was on time (even a little early) and took care to ensure good quality work. We will use America Roofing again and recommend them.

Excellent company! Very easy to work with.. they aim to please the customer. I put my trust in them and they delivered. Thank You Stone Creek for a top notch job.

Jack and his team did a great job at our commercial building handling a repair caused by a fallen tree branch. They got the job done quickly and economically. I highly recommend this company.

Project Manager Chris (Gater) Chavez was great to work with and made the insurance claim seamless for us. Chris walked us through the entire process which made the experience stress free. The work crew completed our roof in one day and the clean up crew was very responsible. I highly recommend this company for all your roofing needs.

The underlayment on our roof was replaced last year by Hardacker Roofing.
I just realized that I had not taken the time to write a review so I apologize for being late.
My wife and I were extremely happy and satisfied with the work that Clyde had provided. In fact we just referred him to our next door neighbor for a similar job.
They were fast , professional, neat and their price was fair.

I had called Stapleton roofing for a roof replacement. They sent out a kid that couldn't be older than 21 years old. He hardly knew what he was talking about or doing even with me pointing him to all the areas of the roof that needed extra attention. I waited a whole week to get a proposal and nothing. I then called them back and they had concerns because I had a flat roof. Mind you I don't need any work done to my flat at all. I only need my shingles to be replaced. The comment they made was they would need to redo my flat roof as well if they wanted me to do the shingles. Which makes no sense. And then instead of giving me a proposal anyways they stated I was just going to be over 12k I didn't provide any back up to what they were talking about. There's no way my roof would cost that much. and even if it did they didn't even take the time to write up an appropriate proposal. If you don't want to do the job just say that.

Although Star Roofing performed our tear off and install seven years ago, we still remember their great customer service and quality of work. We received multiple bids after the hail storm came through that year and Star was the most competitive. What also impressed me was that they were/are the last union roofing company in Arizona. I always appreciate companies that take care of their employees.

We love our new metal roof! Couldn't be happier with the final product and with the service/communication while it was being installed. Don't bother with any other company! Thank you, Vertex!

One of Phoenix's top roofing companies, Geo Roofing, was the one I chose to repair my roof. For their amazing service, professionalism, and top-notch roofing work, I cannot express how highly I recommend this business.

I like the people and work ethic of Capstone. Bill responds to my needs and that is good. I believe that I will be using them for the roof of my home for as long as I own the house. The roof quality will be passed onto another and I am confident the quality will continue.

Did a roof for my business and did an amazing job. Super glad I chose a local business instead of a giant conglomerate because the personal attention jim gave to the job was worth every penny.

The completed product, completion of new roof was extremely well done. In fact my A/C person said this was the best roofing job that he had seen in over 40 years. Service was excellent and every individual from laborer to supervision were very well informed, knowledgeable and took pride in the work performed.

Very pleasant to work with. On the most recent occasion, I had a leak from the roof above my closet. Power was out. My wife walked in the closet in the dark, slipped, fell, and broke her kneecap! It was weekend. I called Steven first thing Monday and he came out the same day to get it fixed since my wife now needed surgery and could not have managed without the use of my bathroom. In an emergency, Diversified prioritized my need above others and came to our rescue. He was very responsive even after the damage from hurricane Harvey, too. Have engaged him in an annual service contract since then and have been very happy.

The team did a fantastic job on our home and our customer experience was first rate from quote to completion. We bid a large and varied project including roof repairs, painting, concrete repair, and a couple of other trades. They were the only company able to quote the entire bill of work, and was the most timely in both turning the bid around and adjusting line items to our taste.

Exciting

Gryphon was great at the Mesa Chamber golf tournament!

Jack the Roofer is an AMAZING roofing company! We highly recommend them! Not only are they so helpful and kind, but they do a wonderful job. Never will you fear servicing your roof, because you can always count on their expert-level of work, and you can trust that they will provide the very best service there is!

Excellent job reroofing my house. Very professional, cleaned the site every day, looks great. Would use them again.