Best Water System in Austin TX

Fantastic service from a respectful, safety-conscious team. Every detail was explained in advance and reiterated during the installation, with the wearing masks and taking other COVID precautions. The work was completed on time, and we would use Grayzer again for sure. Great team, great service!

I called Dunman on Tuesday 9/11/18 to get a quote for installing two ceiling fans I had purchased. Both my mother and brother used them around 6 years ago so I didn't even think to look them up online first - this was my first mistake. The receptionist, Becky, was incredibly nice and told me that they charge $95 per fan if there is already existing blocking, or $120 per fan if there is no blocking. This seemed like a reasonable price, so I scheduled the installation for 9/14/18 and was very pleased they were able to fit me in so quickly. My second mistake was not getting these prices in writing.I scheduled the time frame for 10am-12pm because I have two roommates that work late and sleep in, but I got a call at 9 am that the technicians would be there in 15 minutes. They were at the house 5 minutes later. Thankfully, my roommate woke up to my call to let them in and my parents were able to get to the house quickly to meet them. It was a bit stressful and I had spend 15 minutes of work time dealing with it, but I let it go because I know these things happen.Then, when the technicians started they did not place any sort of plastic down under the first fan so my roommate's bed, dressers, and floor was COVERED in insulation (which had fiberglass in it) and drywall dust. They shook out her comforter and vacuumed the floor when they were done, but they still left a huge mess and we had to to a much more extensive cleaning later before she could sleep that night.Next, there was an issue with the fan blades. The fan blades had two sides with different colors. They installed them black side down without asking which color we preferred. This was partially our mistake for not making clear which side to do before they started, but when asked to flip them they said, Well I picked the black side because it matched the furniture. It is not a technician's job to decide which color blade looks better in someone else's house. He then said it would be another $80 to flip the blades. This was quite annoying but, again, I just let it go and figured I would just figure out how to flip them later.But then came time to pay. They finished and said the total was $569.That is well over double the price I was told. They said they charged $170/hour, it took 3 hours, and there was an extra fee because I had not had any blocking for the fans. Unfortunately, my mom did not realize what they had quoted me and filled out a blank check I had left.They also left their ladder in the garage, as well as the old lights and trash from the ceiling fan packaging in piles in the rooms.I was still at work but I immediately called back the office and relayed everything that had happened to the receptionist to figure out what was going on. She told me she would pass my complaints on to a manager, who would get in contact with me after she talked to the technicians. I called back after an hour of not hearing from them. The receptionist informed me my case had been escalated to the owner and he would get in contact with me, however he was at an electrical emergency and it may not be until later that afternoon before I heard from him. I never heard from him. At this point I put a stop payment on the check so it would not be cashed before I had a chance to talk to Craig.I had to call them back myself Monday. When I finally got in touch with him he informed me that while, yes, his receptionist had told me $120 per fan, the lowest he would go for the service was $450. $125 per fan installation plus $100 per fan for the blocking.I would strongly advise anyone looking for an electrician to look elsewhere. There are plenty of honest companies in Austin. If you insist on using Dunman, make sure you get everything in writing. In the end, I agreed to this price to just get all of this behind me and to keep from missing any more work, not because I thought it was fair or just. I truly hope Craig and everyone else at Dunman learns from this experience and starts treating their customers like fellow human beings.

My experience could not have been better with Bryant electric and Zac. They were quick to respond when i had an issue and then were amazing in troubleshooting the issues, explaining them clearly to me and then telling me what options I had (many of those options did not include using their service / paying them money). They care and they know what they are doing. I would not use anyone else for my AC or electric needs.

I highly recommend Eskew Electric. They provide prompt same day service. I had an issue with my water heater breaker. The owner , Sam, is courteous & professional and made 2 visits to my home on the same day I called free of charge.

ABACUS did a fantastic job replacing our ductwork. They scheduled us right away and completed the job in under 2 days. When the team discovered some additional issues, they went above and beyond to fix them without additional charge. 100% recommend ABACUS!

Three previous electricians came to my home to solve what I considered was a simple issue. Ken was completing a job for my neighbor and agreed (unscheduled) to check my problem while he was in the area. He resolved my issue within hours and completed the job at a reasonable price. I HIGHLY recommend this organization. As a 20+ year vet of the real estate and mortgage industry, I understand customer service is essential. Ken - you have a new client and referral partner. Thank You!

We scheduled to have our old tank water heaters replaced by a single tankless water heater. Dallas and his crew showed up and explained their plan, and the whole process went smoothly. They were very professional and kept everything clean. They finished on time. They were patient with me and answered all of my questions, We had zero problems during the install and everything is working as expected. I will be using them for scheduled maintenance, and I would use them again for any future work.

Very responsive and professional service!

During the Austin Ice Storm in February 2023 my Generac Generator was having issues. Joe was responsive and put me in touch with a service technician/electrician (Mario) who could not make it out due to a full schedule. However Mario took the time he had to FaceTime with me and had me prepare to show him our generator installation and the associated wiring. I safely (with power disconnected) traced and walked him through the wiring as he directed via the phone in the rain/sleet. He identified that the wiring was incorrectly connected to the Automatic Transfer Switch by another electrician which is apparently fairly common. I contacted the electrician whom performed the original installation and he corrected the issue. Following that, our generator ran without issue and continues to power our house while we await local repairs to the blown transformer/bulk electric grid. Thank you Joe and Mario!

That weer very professional and great to wrk with. They are our goto electricians

They could have made a large report for the repair that was needed. The workers were honest and gave us a good quote for the repair and did not spike the price.

Evan, Chris, David and Obey...worked so hard and didn't leave until the job was done! They had everything working great! They were in our house all day and took care to lay out protected walkways and then cleaned everything up. I highly recommend this company!

Darvin came promptly, was very professional and gave me a much better price on installing my 80 gallon electric water heater in new construction/Reno . He provided same day service

Peter found the problem immediately. His charges were very reasonable.

Great company to install my Tesla charger. Karina, the person of contact who worked with me, was knowledgeable, flexible, and a nice person to work with. Todd, the electrician, just did a great job with attention to detail. Overall, the price was right, and Smart Charge America had a nice team working with me.