Lew Williams

2 months ago

They were EXTREMELY knowledgeable and solutions oriented. Knew all water systems in detail. Gave trustworthy advice - and very personable. Very reasonable and fair on pricing of service. Honored warranty.

Steve Howe

5 days ago

The team was very responsive to schedule me in the next morning. Anthony did an excellent job helping to diagnose and fix a drain pipe leak. Everyone was super professional and friendly to work with!

Benjamin Gochenouer

3 months ago

We’ve never had an issue with this company and they are the go-to guys for our landlord.Michael and Olen were courteous, prompt, communicative, and patient. I appreciate the communication they have with us, as well as the landlord. There have been times, with other companies, where the workers fail to communicate with the tenant and only report to the landlord. This was not the case.If I ever own a home where this company services, I’ll be sure to use them.

Issam Figueroa

4 months ago

Had the pleasure of getting Brandon & Roy to help with the install of our new AC unit. They made the whole process easy, simple, and fast.Their service was top notch along with the professionalism they demonstrated by answering all of my questions. Additionally I mentioned that my previous unit did not cool two of our other rooms and they took the time after the new install to inspect the issue and provide me with great feed back. Thank you 1st Home and Commercial!

Annie Parker

4 months ago

Had them out to fix an old 1960’s cast iron pipe. They used the light ray system to fix where the hole was and roots were coming in. Highly recommend! Excellent service. Hopeful that this will be the last time we have to have a plumber out for this issue!

Juliana Brock

4 months ago

Valve to waterline Ice maker box replacement.Lee explained everything well and made the trip to Home Depot to get necessary items. Work isn’t quite finished as HD had no ice maker box so the valve could not be replaced.Lee worked after 5pm taking the job as far as he could.When making the appointment the office was amazing. They worked super hard to have someone here within an hour and get my leak stopped.

Alexandra Maxwell

4 months ago

Larry Baker and Mike Tovar were AMAZING. They came after hours same day and stayed until everything was fixed. They were absolutely professional and focused on helping us. We were in a tough situation with a leak and thank goodness for them!!! I couldn’t say enough amazing things about them.

Ann Steele

3 months ago

By far the best home service experience of my 19 years in Austin. They FIXED a drain problem that others failed to do. Michael & Olen were attentive, detailed & professional. Highly recommended.

Mellicia Villarreal

3 months ago

Michael and Olen did a great job, assessed the issue we were having with a shower drain and fixed the problem very quickly. It was a great experience and we would definitely use 1st service again after having such an easy experience.

Revive Veterinary Rehab

2 months ago

Mike and Dan worked prominently to get our under water treadmill up and running again. They were clear with estimates and answered all my questions thoroughly. I would highly recommend these gentleman and I won’t hesitate to call them again if needed.

Maureen Goodrich

4 months ago

Awesome Team of Travis and Olen. From fast estimate to starting the work-professional, communicative and experts in what the do. I replaced a water heater in the garage with a tankless on the exterior. Also moved washer and dryer to the garage. Superb work.

Stephanie Malay

a month ago

1st home has been so great! They are quick and reliable. Lee showed up and was very helpful, nice and knowledgeable. Got everything we needed done in one day! FIVE STARS!!

Rodrigo Gonzalez

3 months ago

Travis and Aubrey were excellent, very informative and even went to purchase a new toilet from a direct provider after mine was shipped broken. They went above and beyond. Can’t recommend them enough! 1st Home and Commercial is a little pricey, but you get what you pay for in terms of quality and warrantied service.

Vincent Travieso

a month ago

Dominick was very friendly. I was unaware that a service call was placed due to sharing the house with another family member but he was polite and explained the reason he was here. He also gave me insight into a problem that might occur down the line which was very useful for our household. My man here is from Whales and it's always a pleasure to meet someone from across the pond. My man here gets 10/10.

Sam Avila

a month ago

Larry and his trainee refitted the components of a toilet tank. They arrived at the agreed to time and completed the job in a timely and professional manner. Prior to the start of the work they inspected the project and then presented a detailed report of what was required and I was given three options from which to choose. All of my questions and concerns were addressed and I was very satisfied with the work.

Eleanor King

4 months ago

He checked our breaker boxes and said we need to check all the outlets because our boxes check out fine. We need to move things so a diagnostic can be done. He was nice and very informative about what he was seeing and what the cause could be. Unless we manage to find the outlet while moving things so the diagnostic can be done, we will be having him back to do the diagnostic.

Stephen Santellan

2 months ago

Michael olen Larry dom did our service today and did a great job. Highly recommend

Lori Paredes

a month ago

I worked with 1st Home & Commercial Services to do inspections on my home prior to purchasing it, and it was a no brainer that I wanted to hire them to fully replace my HVAC and disposal. Communication with Axel has been seamless throughout the whole process, and the HVAC install was yesterday—everything went smoothly! Darius, Michael, Branden, Olen and Westin came out for install of the HVAC and disposal yesterday, and they were super courteous, efficient, and knowledgeable. I will call 1st Home & Commercial from here on out for anything I need in the future!

Mark Wheaton

4 months ago

1st Home came out multiple times to check our plumbing system and ensure we had no leaks. They were very professional and responsive throughout. They didn’t quit until they were sure everything was working perfectly.

Delia Blanco

2 months ago

Needed to remove old dishwasher and install new one. I also needed an electrical outlet installed. Michael, Isaiah and Daniel were wonderfully polite, friendly and courteous! Above all they were very knowledgeable and efficient. I am very pleased with my new dishwasher and I highly recommend their services.

Kelly Flores

3 weeks ago

Ryan hill was our service tech and he was wonderful to work with. Not only did he save our entire weekend at our Vrbo with fixing the main cabin AC, he helped us jump our car and get it started which again saved us being able to drive 12 boys to a party. Thank you!

Zac Fry

2 months ago

Michael T. and Olen H. were both very professional and easy to work with. Unfortunately they were not able to resolve my shower issue but I would definitely work with them again.

Jason Roberts

4 months ago

Tovar and Olen were on-time, explained all my repair options, potential risks attributed to each option. During the repair they kept me informed and explained the results when the job was completed. I highly recommend 1st Home & Commercial.

kilroyntx

4 months ago

Knowledgeable, polite, prompt. Larry and Aubrey explained what the issue was in plain speak and provided quick same day service to repair low water pressure in my house. Will use 1st home and business again.

Kelli Toal

2 months ago

I wish there were more than 5 stars because this company deserves 10! 8:30 pm at night the faucet breaks in my bathtub and Crystal answered the phone when No other plumber I called did. She had Anthony available to come over immediately. This company is the best and most reliable in Austin!

Diego Ceballos Rios

3 months ago

Michael and Olen were extremely professional and friendly with not only how they interacted with me, but also how they carried out the job. It was a great experience!

Grace McFaddin Young

4 months ago

In the end we didn’t get our gas back on after they fixed the pipe leak but the company did all they could to try to convince the Gas company to let them turn it on for us. They should be able to. Great service

Macromental

a month ago

Daniel was excellent. Gave us super good advice and tried to save us money where ever possible. It is always nice to find capable tradesmen ESPECIALLY plumbers!

Kali_G8

4 months ago

Thanks to Larry Baker & Olen they super nice people to talk & work with and the way the handle the work super professional.

TomAFitch

3 months ago

Lee and Branden of 1st Home and Comercial services came out and replaced our PR valve in our 20 year old house. They came and fixed the issue within a few short hours. Very nice guys to work with. I failed to actually inspect or check the work until they had already left. We had a little mis communication on the scope of work. 1st Home contacted me and and sent another technician that came back out and rework or tweak the finished product to my satisfaction. Thanks Dominic for the follow up and quick response to make sure I was completely satisfied. Five stars!

Lena Loomis

2 months ago

Lee was professional and shared so much knowledge! He answered all of my questions and made a potentially stressful situation very manageable. I appreciate his expertise and service.

Nathan Lofgren

2 months ago

Daniel did a fantastic job fixing a leaky pipe under the kitchen sink. He was professional and offered other alternatives that would help with the cost. I would definitely rehire him again if another issue needs to be fixed.

Wade Ober

3 months ago

Isiah and Darius were great to work with. They were professional, friendly, timely, and thorough. Would definitely use their services again.

Jaymes Willoughby

7 months ago

We realized we had a gas leak in the house and the gas company came and shut the gas off until a plumber could show up to fix the leak. We had Anthony and Jacob come out the same day we called to help us with the repair. They explained how they were doing things and were very professional and getting the job done. There was follow-through from Crystal at the main office to make sure things were done right and I was pleasantly surprised. It’s nice to know that good old-fashioned customer service and follow through are not a thing of the past!

Bree Carmona

a month ago

Larry and Olen did an amazing job! Very personable and knowledgeable. Great attitudes and honesty. They went above and beyond!

Bryan Foreman

2 months ago

Olin, Michael, Larry and Dom
Awesome crew. Huge job well done in the drain replacement.

Ashton Lummus

4 months ago

Mike and Michelle were awesome. Super professional, thorough, clearly explained the entire process and were just great humans. They worked fast and efficient and look forward to working with them in the future.

Morgan Howell

a month ago

Michael Tovar was amazing and very professional, knowledgeable, and helpful! Definitely will continue using his and this company's services!

Julie Bennett

5 months ago

Larry Baker was amazing. He helped trouble shoot a long standing problem with a tankless water heater system we have. We were not going to have hot water for the holiday, but thanks to his expertise, we will be able to host Christmas Eve WITH hot water!

Timothy Bryce

9 months ago

Called up ten different places in search of reliable, reputable, honest service. Ryan was very patient and informative with us. We saved $900 choosing this company and Ryan was very thorough in explaining what we needed. The part arrived in a day and was installed the next. A+ service all around. Thank you

Andrew Kos

9 months ago

Paul, Jay, Roy & Branden were amazing. Jay came out to my house and diagnosed the problem within an hour of my call on a Wednesday or Thursday and had my new system installed the next Monday. I can’t say enough great things about these guys. Fast service, great communication and my house is blowing cool again! We were without AC all summer from early May to mid August because we either 1.) Couldn’t find anyone that would even come out and bid the job or 2.) They over bid it by thousands (and I mean like $10k more) or they said they had to wait months for parts.Great job guys and I would highly recommend this company!

Aaron Heidebreicht

a month ago

Michael Tovar, Anthony Brandon, Isaiah came to help trait water leak damage and install electrical. Service was world class and will certainly use them again.

Ryan Cahill

4 months ago

Anthony and Andrew were professional, curiosity, and took the time to explain to us what they were doing and how to avoid it in the future. This was for a commercial office building, if any business is in need any of their services than I highly recommend them 1st Home Commercial.

west ashley

4 months ago

Had a leaking connection to our pump, Travis and Olen came out within a few days of our call. They fixed the problem, they were quick and professional.

Mark Montgomery

a week ago

Mike did a great job and I would definitely get 1st Home next time I need services.

Brenda Chinnery

a month ago

Thank you Owen and Larry! Water heater broke down one day after house was listed for sale! They replaced it quickly and now all is good!

Don Greeson

2 months ago

Aubrey, Isaiah, Mike, and Ryan came for the electrical and AC maintenances at my home. All gave great service and very helpful. Thank you.

Jacob Petrikat

5 months ago

Larry and Drew did an amazing job replacing the pipes. Very courteous and answers all my questions. Larry has been out here before and always does great work

Garrett Bircher

a month ago

Mike provided great service and did a fantastic job with our Toilet installation. Definitely recommend

Jasmyne Terronez-Reams

3 months ago

Isaiah was amazing! Very respectful and very friendly. We will definitely be referring you guys to our neighbors. Thank you!

Jessica Schmerler

4 months ago

Lee was an awesome plumber, explained everything very well and did great work. 10/10 recommend first home for your plumbing needs!

Mariah Smith

8 months ago

I had 1st Home & Commercial Services come inspect and take video of my plumbing after I have been having issues since purchasing my home. Drew was on time, professional, and very thorough in walking me through the issues he found. Additionally Dominic was able to arrive during the service call so that they could do more investigation and get a clearer picture of the problems with my plumbing from the previous homeowner. Drew and Dominic walked me through the various options to fix my plumbing, they were very patient with me and all my questions!

Thomas Jones

a year ago

Had to get our water heater replaced and 1st Home was the quickest to respond to. Meet our needs. We had others return our calls the next day or several hours after contact. The 2 servicemen Andre Ross and Larry Baker were excellent. Andrew removed the old tank and had everything ready for Larry when he came to do the installation. He did a superior job on that installation and provided all the information needed to understand what was done and what we needed to do to ensure the warranty was taken care of. Would not hesitate to use 1st Home for future needs

Sandra LaVoy

a month ago

Plumbing, electrical and HVAC checked. Service reps were all professional and explained what they had done. This is part of a periodic check annually

Bo Zhao

3 months ago

Michael and Olen arrived on time . explained the diagnosis details, estimated the cost and completed job. Great service.

Bo Forby

a year ago

Amazing service provided by Dominic. He was super friendly, extremely knowledgeable and very efficient with his work. He also answered many questions I had about tankless water heaters. I will be using this business for any additional services and highly recommend them to any and everyone.

Coco Vargas

8 months ago

I really enjoy working and referring my clients to 1st Home & Commercial Services. They are extremely responsive, kind, and knowledgeable. I want to specifically give recognition to Axel who is always kind over the phone and tries to accommodate my clients request asap. Also, Daniel who helped service a home that my client was under contract for was very knowledgeable, patient, and thorough. I will continue to recommend my clients!

David Ross

11 months ago

Dominic & Lee were fantastic! Installed the water softener, looks great and provided a nice bypass system in case it is ever needed. The hookup to the drain had a minor issue but they quickly returned and corrected it. Couldn’t be happier, and Drew Ross was great to work with on the order.

Laura Alderman

4 months ago

Darius and Michael were very attentive, timely, polite, and efficient. We would love to work with both of them again.

Ford Parsons

2 weeks ago

Timely, professional, and consultative. It was great working with Anthony Brannon again.

paul betori

3 months ago

Mike and Olen did a great job! Friendly, on time, fixed the problem and left the work area in good order!

Mike Apperson

10 months ago

Everything went great and they were very quick to assist us. Ryan was very professional and got my new unit installed quickly. We are so grateful they were able to get our ac replaced!!! I highly recommend using them for anything you need!

Daniel Velez

a month ago

Mike helped us out and repaired our kitchen sink in a timely and professional manner. Thank you!

Tanya Ross

11 months ago

Dominic and Lee came to our home and did a water softener installation for us. They were very professional and did an excellent and thorough job. We are extremely glad that we used their company and would refer anyone to 1st Home and Commercial Services who is looking for any type of plumbing work.

Mark LeGare

5 months ago

Travis and Olen did a fantastic job fixing my water hammer and changing out some pipes. Had a good time hanging with them today!

Nereida Celis

11 months ago

Lifesavers! They installed portable units for use on the weekend and on Monday they took care of business installing my new HVAC system. They came back Tuesday to make sure everything was working properly. Branden and Roy were so good answering my questions and chasing my escaped dog. Greatly appreciate their great work!

James McArthur

9 months ago

I called 1st to help sort out a back flow test the city of Austin required. The whole process was fast, easy and less expensive than I originally thought. Dominic came out the day after I called and knocked out the test in minutes. He was professional, polite and good at his job. What more could you ask for? Highly recommended.

YY Perng

4 months ago

Thanks to Michael Tovar’s excellent services. He patiently explained the issues and performed the clean out of the clogs Very professional and friendly.

Edward Coneeny

3 months ago

Travis and olem were professional, effective, and I’d be thrilled to work with them again for any plumbing needs

Natasha Renee

7 months ago

Definition of highway robbery. Paid $129 to receive a $3800 estimate to install track lighting. After review I noticed they were going to charge me $2000 for parts that cost $100 at Home Depot. I informed them I would gladly pick up the parts as was already supplying them with the track lighting. And I would like to proceed with the job and pay the labor fees.Afterwards, the tech tried to state they would not be able to do that since the parts included labor. Which was obviously bogus. The estimate clearly separated parts and labor. This was his way to try to squeeze me for more money. Not to mention the tech wasn't even a master electrician. This was the most outrageous inflated quote I have received and have taken my business elsewhere.

David Ashby

5 months ago

Larry was great. Got here quick. Was very efficient and explained everything well. Will use them again.

Melinda Kielich

7 months ago

The team has been very professional and respectful in all my interactions with them on the phone and in person. I feel that they have been honest with the fixes that my HVAC system has needed.

Tania Mendoza Smith

11 months ago

The service went smoothly. They came in and replaced the disposal on the same day, and it does include a warranty.I did find the service to be quite pricey. The disposal and materials themselves were less than half of the price I paid (according to google, they don’t break out estimates), so labor was the most expensive part of it. Didn’t haggle, cause I didn’t want to be comparing prices, and I could see this would be done properly. But I do think this might be a company on the higher spectrum of pricing.

Laura Sepúlveda

3 weeks ago

Mike is just amazing at what he does, he responder knows what he is doing. Very profesional as well.

Brian Lilly

8 months ago

Quick to reply and send technician. Cost me $99 trip fee to get an extremely overpriced quote. I had an incoming water line leak in PVC joint that attaches to incoming copper line to supply house. I had already uncovered and located the leak. Should have taken less than 30 minutes for repair of a $3 PVC fitting...they wanted $675!

Angie C

11 months ago

Of course our ac died on a Saturday night. Most places are closed or don't work on Sundays. Someone from their messaging center contacted me on Sunday that they would look for an appt asap. I had a phone call by 7am Mon. AC repair man by 830am. He quickly found the issue, replaced the part and got everything working great again. I was relieved it seemed like a pretty affordable fix. I would recommend this company & that technician Daren.

Thomas Morgan

a year ago

Our conversation with Jennifer confirming our appointment and our Technician Donnie Langley was outstanding. The Company is dependable and professional and always on time. Our last use in 2015 was the same way and 2022 again was a great experience on a requirement that needed to be done. Thank you all!

Reagan Baker

8 months ago

We had our AC go out and they were out to help the same day. Ryan, our service repairman, was very professional, helpful, and all around great. They were able to fix the AC in a timely manner and appreciate their service.

Molly Ingram

7 months ago

I appreciated and was so impressed by the team from 1st Home & Commercial Services that installed our new water heater. They couldn't have been more kind, courteous, or professional. Thanks!

Molly Murray Phillips

9 months ago

The plumber was very professional. I’m giving three stars because of the price. $480 to snake a drain? Until now I’ve never paid more than $200. If the price was reasonable this would have been 5 stars.

Cindy Lempar

a year ago

My tech, Drew Ross, was very professional and personable. He explained what he diagnosed as the problem and explained my options. Best and worst case scenarios. Replaced my shut off valve to dishwasher (best case) and informed me of 12 month warranty. Will definitely call 1st Home for future repairs.

Jim Wright

3 months ago

Brandon and Tim were very professional and helpful
Took the time to make adjustments to our satisfaction

Bright Restaurant & Bar

6 months ago

I highly recommend them. Very polite, very friendly.
If you want the job done right call them. They are the best.
Thank you , Larry!

Gary Wilcox

a month ago

Brandon and Weston did a super job. Excellent communication and professional!

Wendy C

8 months ago

Isaiah was promt and very professional. He explained everything he was doing and giving us feedback as to what the problem may have been. Isaiah was very very thorough and very knowledgeable. He was an absolute pleasure to work with. Thank you for sending the best help ever.

Redza Shah

11 months ago

We've used 1st Home and Commercial Services for all our AC needs at the house, from maintenance, to repair, to new installation for years now. Always easy to set up an appointment, they show up on time and provide great customer service and work.

R Brazelton

a month ago

They have always been good to me. On time and efficient with their services

Ashley M Croswell

11 months ago

Wow! Highly recommend this business. They were prompt, reliable, reasonable, and slowed down to explain things to me when I didn't get it. I needed some shower emergency repairs (among other issues) and they responded asap and then gave me multiple options for how to fix the problems. They earned a lifelong customer.

Diana Rodriguez

3 months ago

Water meter and inspection. Larry and Olen were very knowledgeable and courteous. Would definitely recommend.

Tom Ray

2 months ago

Very professional and excellent communication. Lee was very thorough and went above and beyond to fix the problem.

ameet trivedi

9 months ago

This is my second service they did. the first one, they bungled. Though, they made it right in the end. the fact they admitted fault and didn’t charge me for their mistake speaks volumes on their integrity. The current job they did was perfect. I highly recommend this crew!

George Campbell

a year ago

After our fifteen-year-old water heater decided to call it quits during a weekend (cold showers are decidedly no fun), we contacted 1st Home and Commercial Services early the following Monday. Drew got back to us promptly, and was able to come to our home the same day in order to disconnect and drain the existing unit. A team of two technicians arrived the next day with a new, 50-gallon Rheem unit, and were able to remove the old heater and install the new one in about two hours. We were very impressed with how quickly they did the job, as the water heater is located in the attic above our 2nd floor, and the old heater was heavier than expected due to years of calcification (our bad). This was our third time using 1st Home and Commercial Services (a shout out to Daniel for being able to install a j-trap assembly in our guest bathroom last year on short notice!). They've provided us with above-and-beyond customer service unfailingly, and we are happy to be able to add a five-star rating (with a blue ribbon!). Thanks so much.

Sam Barton

a year ago

Excellent service provided by Darius McKinnis! Was very professional. Was very honest and upfront with costs. Worked diligently and efficiently. Replaced an ice water maker outlet box and saved the drywall pieces cut out so I could easily patch it up on my own afterwards. He even helped troubleshoot my kitchen faucet after the water main was turned back on without an extra charge. Due to his excellent service, I will be asking for him in the future for any plumbing needs!

Sylvia Corwin

3 weeks ago

Lee and Daniel are the dynamic duo. Professional, experienced and knowledgable.

Aisline Villedas

7 months ago

Larry and Olen were great. Awesome personality and easy to talk to. First experience with 1st home and commercial services. I used the plumbing service.

Jacob Byerly

a year ago

Our yard was filling with water a few weeks ago. My partner dug a trench and we located the leak ourselves -- a pinhole in our copper main. We temporarily patched it and had someone quote us on the fix. Their price felt really high, but they brushed us off when we asked why (what *seemed* like) a small job was so expensive. They kept the fee and we never heard from them again.The next week we called 1st Home and Commercial and they sent out Dominic. He quoted us in the same ballpark price (but about a hundred dollars less than the competition), and most importantly: he actually explained what was going on. Dominic patiently explained that the location of the leak on a bend in the pipe very near the foundation meant he would have to remove and replace a whole section -- much more complicated than the quick-fix I would have thought necessary. His willingness to break down the problem for me made me confident I wasn't being ripped off. He took great care of us, sorted the problem efficiently, and he was a really nice dude, to boot.We will definitely be coming back to 1st for our future plumbing needs.

Marcy Wade

7 months ago

Everyone I talked to was knowledgeable and friendly. They resolved my issue promptly and professionally. Great communication throughout the entire process!Would highly recommend!

Karissa Kobylecky

9 months ago

We needed to get our garbage disposal repaired and they got us in next day as well as helped with a few other small things. Lee was very professional and informative! Great experience!

Richard Rodrigue

a month ago

Mike Tovar was outstanding. Very thorough and courteous!

Alan Martindale

2 years ago

Matt was our service tech he was very professional and communicated to us what he was going throughout the job. Had a couple of obstacles that came up but he worked through them and took care of us. The overall experience was great starting with setting up a appointment. They were able to take care of us the same day. We would highly recommend this company to anyone who needs plumbing work done.

Tamara Hubach

11 months ago

Came same day without $150 after hours charge like all the other places I called, that also told me for standard rates I would have to wait until Friday, Its Tuesday and summer time in Texas. Got my AC back and running. Would definitely recommend.

Ryan Girard

a year ago

We had a dryer poorly installed by Lowes that resulted in a gas leak. Matthew came by within an hour of calling and fixed the issue. He was extremely polite and efficient, and resolved the issue immediately. I would definitely recommend and use 1st Home again!

Caroline Taylor Benac

a month ago

the electricians who came were so kind and great, they were professional and quick

Melissa Sanchez

a year ago

Matt did a great job! He installed 2 new commodes and hauled off the old ones. Their customer rep was super helpful and polite in scheduling the service. Whole thing was done in about 4 hours.

Brian Lilienthal

6 months ago

Got a very competitive quote from Jay and they were very knowledgeable and trustworthy in regards to my HVAC system replacement.

LouAnne Roberts

4 months ago

Michael and Anthony were on time, professional, easy to work with and addressed all my questions.

Scott Feller

7 months ago

On super short notice, 1st Home & Commercial was able to send an electrician to my project when the company I originally hired bailed on me at the last second. This was a lifesaver, for sure! Thank-you, Everyone!

Kevan Drake

a year ago

Highly recommended. 1st Home & Commercial answered my last minute call to inspect a house that we had under contract with some plumbing issues. Bobby was knowledgeable and thorough, talking me through all of the ins an outs of the problems with the house. Thanks for all your help!

Srdjan Marijanovic

a year ago

Jay is very experienced and a great choice for anyone looking to have their AC inspected for the summer. The guy knows his trade and will give you a fair and honest assessment. A real pro!

Josiah Smith

a year ago

Daniel came out to fix a leaky valve and was great. He was timely, quick, professional, explained everything in detail, took a look at a few other issues and made some great recommendations. Couldn't ask for better service.

Jason Ellison

11 months ago

HVAC tech Ryan Hill came out to maintenance my HVAC. The service from Crystal in the office scheduling and Ryan coming out was excellent!!! Definitely will recommend this company and they’ve earned me as a future customer.

s hamstra

a month ago

Lee is excellent! Super knowledgeable and customer focused

Tito Cruz

4 months ago

Michael Tovar, excellent work, great people skills. Excellent service across the board.

Thelma Collado

a month ago

Mike quickly fixed our broken kitchen sink for a fair price! Thank you.

Russell Schreiber

3 months ago

Larry and Brandon did a great job installing a hot water recirculation system.

Joshua Troyer

3 months ago

Send someone without the proper skills or training to find a solve a leak outside of the toilet area. Do not recommend.

Esteban Sanchez

2 years ago

Quick, responsive and a thorough explanation of work that is done. As a homeowner, it’s always good to have detailed information about the issues found and options plus expected costs. I’ve contacted 1st home and commercial to do some major plumbing work at my home and they have been a good and responsive team. I would recommend them to friends and family as a go-to home repair company that is fair, reliable and professional.

Lee Person

2 years ago

1st Home & Commercial Services did an excellent job of helping me after the big ice storm. They scheduled me quickly, came as scheduled, followed Covid protocols, and repaired hard to reach leaks and damaged faucets. Crystal and Jennifer were so kind to me on the phone and Dominic and Zach were very easy work with. Dominic was very knowledgeable and that made a lot of difference. I am already scheduling more work.

Guy and Keri Cauthorn

2 weeks ago

Lee and Olen were very professional, thorough very pleasant!

Clay Howell

a year ago

Darius showed up early. He immediately diagnosed the initial problem. It was more extensive than expected. He was able to get more help. He also contacted my HOA property manager and explained the issue for them to assume responsibility for repairs. Absolutely my best experience as a customer needing a plumbing repair

Doug Sky Le

2 years ago

I finished renovating a rental property and the last day on the project I had a water leak in the main kitchen. I spent 30 minutes and couldn't find where the leak came from.I am from out of state and had a 20 hour drive the same day. I messaged several plumbing services and 1st Home quoted me the cheapest price and arrived within one hour.The first technician was very nice and did everything he could to find the leak and non of us can figure where the puddle of water was coming from. Unfortunately I had to leave the state and prayed that the leak would fix it self.I had a friend check in on the house and there was a puddle of water beneath the sink. We recalled 1st Home while on. The road and they sent a different technician within an hour of the same day. He spent 30 minutes trying to find the leak and couldn't locate it. As soon he called me the to tell me he couldn't find anything the leak finally presented itself and he fixed it.On top of that they didn't recharge me for another service call. We felt so relieved for the rest of the drive home.So, I highly recommend them for speedy service with the cheapest service fee.

Rudy Zapata

2 years ago

Ryan was very courteous and professional. He quickly installed a new Honeywell thermostat and answered all my electrical questions too. I am satisfied with this product and the service provided by this company (as before on some maintenance I needed on AC unit).

Keegan Gelvoria

2 years ago

I was in need of getting a water softener installed for our new house. 1st home and commercial services sent Mark over to provide a free consultation/estimate. The estimate was very affordable for the work. We got Mark scheduled to come over and he was absolutely fantastic to install and explain the new system. If ever I need services for plumbing or anything else for my house I’ll be calling them again.

Jessica L Wurzel

3 months ago

Ooooooooooo mamas got a brand new RO system installed thanks to these guys!! Thank you! It’s AWESOME

Bryce Burkhalter

4 months ago

Travis and Olen did 5 star service! Would recommend to anyone

Lana Anderson

3 years ago

We had an issue early Monday morning and Mark was able to fit us in the schedule the same day. He was extremely knowledgeable, professional, and courteous. He quickly diagnosed the issue and was able to fix it the next morning. 1st Home & Commercial Services was recommended by a neighbor and I will be using them again if needed. Thanks, Mark!

Jim Durkin

2 years ago

In the midst of worst winter freeze probably ever 1st Home was taking calls when it was virtually impossible to get through to anyone. I got through immediately to their office and they took the details of my frozen/burst pipe and got me on the list customers needing service. They kept me up to date on the progress being made to my request. On the very day that my water was restored and repairs could be made they showed and determined the location of my leaking pipe. It was a very difficult repair but their service professional stuck with it and got the leak repaired. Given the circumstances of winter experience we were dealing with, their timelines and professionalism far exceeded our expectations. I wholeheartedly recommend this fine firm. Jim Durkin

Leslie Windham

2 years ago

1st Home installed a new AC window unit in my home. They were wonderful even though I had a ton of questions and had trouble deciding the best way to proceed. The tech answered my questions and was very nice and patient. 1st Home was prompt and they made the installation painless for me. I would definitely recommend them.

Kenya Swain

2 years ago

The company was very responsive. The sent someone quickly and kept me posted on the arrival time. The technician was professional and courteous. He explained all of my choices, answered my questions, but didn't pressure me to spend more on services that I didn't need right away. They are a little on the expensive side. But, I'm willing to spend more on a service I can trust in my home.

Brooke Grafstrom

2 years ago

Absolutely went above and beyond! Dominick L. is the very polite, professional and knowledgeable plumber who worked on replacing our two water heaters. We had more than a couple of glitchy existing conditions, for each of which he offered very good solutions and stayed working at it, even when it was more involved than initially expected- and our quote stayed the same.I will definitely be a repeat customer for any other services they offer and Dominick is now my go-to plumber ??

Juan Garcia

3 years ago

1st Home & Commercial Services did a fantastic job fixing our emergency plumbing issue. Their customer service team got back to us quickly and sent a plumbing tech to our home within an hour. Dominic L. was highly professional and very friendly - and he had our emergency water leak fixed in a timely manner. I highly recommend 1st Home & Commercial Services!

LaRessa Neuman

2 years ago

As a realtor I have had many dealings with plumbing companies. Paul was a huge help when I had a seller in a bind. He had a technician out the next day. The repairs were done in a timely manner and the price was reasonable. The technician was very professional and explained everything very clearly. It's nice to know I can call and have a job done fast and correct!

Hailley Thompson

2 years ago

Dominic was very professional, helpful, and courteous. He fixed our burst pipes from the cold weather quickly and diligently. I would happily use this service again and would recommend this him and this company to friends.

Judy Gaillard

2 years ago

After countless unanswered calls to multiple plumbers after the Feb-21 snow/ice storm, Paul from 1st Home & Commercial Services came to save the day. We were unlucky, but luckier than most to only have our tankless water heater burst from a frozen pipe. After 15 days of no hot water, Paul came by and replaced our tankless water heater and provided thorough explanations and professional quality service. He was efficient with his install and was able to help us cut costs. We will continue to use this wonderful company for all of our repair/maintenance issues in the future! Thank you!

w strong

2 years ago

1st Home & Commercial Services did a great job getting my tankless water heater replaced after the big 2021 ice storm. Like many folks in Austin we were without hot water for several weeks as plumbers scrambled to get hot water heaters delivered and installed. We had called three other plumbers and were not able to get anything scheduled with them, even the plumber that did all our plumbing and AC work when we built our home. Paul, their operations manager, did a great job finding us a heater and he personally installed it! We are so thankful we didn't have to wait longer to get hot water. I highly recommend them.

Yiqin Zhao

a year ago

Darius and Brandon did a good job for my house. There were couple of leaking issues in the house. I had hired several plumbing and AC companies, but the problems had not been solved. Barius and Brandon came today and found the issues and fixed them. Thank you, Darius and Brandon.

Tara Lattimore

3 years ago

Dominic was amazing! We called 1st Home and Commercial Services after reading the positive Google reviews because we needed help with an installation for a new bathroom sink and hardware and they were able to help us the same day. It was not a straight forward installation and we were missing a part. Dominic called multiple stores to track down the needed pieces and he did a stellar job with the installation. We also had questions about clogged drains and he recommended a product that he offered to drop off on his route the next business day. Dominic was friendly and really went the extra mile. He was also mindful of the current health crisis and practiced distancing and was wearing PPE including a mask and shoe covers. We were very impressed with the service and look forward to working with him again.

cranky kinky

2 years ago

Had sewer backup into both bathrooms on a Sunday, which means emergency fees (willing to pay them, but still.) 1st Home offers 24/7 service, let me know up front about said emergency fees, SERVICES DEL VALLE, and was able to dispatch Daniel in a timely fashion. He guided me through self-checking the cleanouts before he arrived; once he was onsite he asked me more questions about the nature of the backup and the circumstances behind it, before getting to work. Once Daniel resolved the clog, he spent time answering my questions about both potential end-of-life issues for our pipes, and ways to keep things clear until further, more serious examination can be scheduled. He was thorough, professional, and very good at explaining the whys and wherefores of blockage and how a future camera exploration might pan out in an accessible manner. I'd recommend 1st Home & Commercial to others, and would call them again.

Meggan Carcasi

3 months ago

Larry was very courteous and very thorough, great customer service!

Pōmaika`i

a year ago

Darius was very professional and extremely helpful in identifying and correcting the issues within our unit. He is well versed and went above and beyond to verify that everything was well and good before leaving. We appreciate the proactivity and recommendations to prevent future issues and will hire Darius again in a heartbeat.

Pris Moffett

a year ago

I have used First plumbing services I guess they do everything now -for my rental property exclusively and a few years back they installed a sump pump because the property lies lower than it should. Well the problem happened again and the technician went to the property and found the reason why the toilet was backing up into the shower was because the sump pump had stopped working. The outdoor electrical outlet had gotten water in it and it shorted out so all he needed to do was trip the breaker. He explained what happened and that the outlet should be one that is protected from the elements because it needs to be plugged in all the time obviously My question to him was since they installed it why would they not have installed the proper outdoor outlet so this couldn't happen ?!- and I never heard back from the company! In my mind to make this right I think they should replace the outlet with a proper cover I don't ask for a monetary compensation I would just like to have it fixed -done the right way

Sandra Navarrete

a year ago

Bobby was extremely thorough when finding resolution for a possible foundation leak. He took the time to check all areas of the house, came up with a strategy to check for leaks and informed me of the process and potential costs.
Highly recommend!

Grace Kim

a year ago

Daniel did an amazing job working on our garbage disposal and toilet. He took the time to educate us on what the issues were and what to look for to prevent any more issues. He was professional and quick at fixing everything!

Nilesh Mehta

2 years ago

Misleading about their massive fees and billing procedures; unprofessional office staff.Called them to come give me a quote for the repair of a commercial water heater and their response time sounded good. When they came out I was told that the Evaluation Service Fee, was 255$, regardless of how simple the issue is. Sounded excessive, but since that usually comes with the work, I said ok. Their technician Dominic was good with his work, etc. He was able to fix the problem (even with a few complications, i.e. blew one of our fuses touching two leads together so had to run and get more; needed a tool he didn't have on his van so had to run get it, etc.). So after the work, he said that his supervisor would not let him invoice me, which is somewhat unusual as well (and would have been nice to know upfront). Of course you try to work with everyone you want to continue doing business with, so complied in good faith. Well after paying, realized that I had been charged the full amount of the repair and then also the service fee. Since usually if I bid out a job to a company, on giving them the job they include that in the cost for the work. Maybe an oversight. Called their office and spoke with their Office Manager Jennifer, who when asked about it made it clear that she felt I was attempting to not pay them for the work done. I apologized and told her that I would like to keep doing business with them, but that the usual was to include a Service Call fee within the cost of the payment for providing the business. She was very clear that they did not feel they needed our business. Did not want to even let me speak to someone else, said I would have to schedule a call. No wonder they did not want to invoice me. Well point taken. I'll never work with this company again.If you are with the company reading this; please make sure that if you are going to charge an excessive service fee and not include it with the work (as is a standard in the industry) that you are making that explicit to the person who is paying.Misleading customers is unethical, and not very good business.

Joseph Giovannoli

3 years ago

I had a great experience with these folks. Highly recommend. I called in the morning after we found a burst water line out in the front yard. The lady who answered the phone initially said they were booked for the day, but when she heard about the problem she and the team shuffled appointments around to help me out. Two guys were here in just a few hours - Dominic and Mark - and they were total pros and friendly as well. They had it fixed by early afternoon along with some great tips and explanations about what went wrong. This company will now permanently be on my speed dial. Thank you!

Jennifer Lee

2 years ago

I had two different services today in different property location. Technician, Dominic was very polite and gave me great solution in bathroom where water was leaking today.Technician,Daniel was able to clear the pipe in the kitchen sink and gave us details to take care of the old pipe we had. Both of them are very professional and polite. I highly recommend 1st Home&Commercial at anytime.

AllAboutFBA

2 years ago

I sent out a yelp request for a plumbing leak and received a prompt response from 1st Home. I must say that the technician that arrived was a real asset to your establishment. He was knowledgeable and focused and able to determine the problem at hand. I was so impressed with dominic that I asked for him to return since the weather prevented us from attacking the problem on the first day. As I expected when he arrived the second time he went straight to work and replaced the faulty joint and the job was completed superbly. Kudos to dom for a job well done.

Shylimar

a year ago

They require that you pay $129 to come out and give you a quote on a job where they are charging you an insane amount of labor for the job. They don't provide an itemized breakdown of the job like part cost, labor and tax. This is the shadiest way to conduct business. I would never ever use them for any repair work. Smh!

Evelyn Atkinson

3 years ago

Miriam went above and beyond to diagnose our AC and Heating issue and worked diligantly to get us the best price for the parts and services we needed. She was very informative and made us feel like she had as much time as we needed and that she wanted to help. She was also very friendly to our fur children which was a nice bonus:)

Gail Alexander

a year ago

I called early this morning and Darius arrived within an hour of my call to repair a leak under my kitchen sink. Leak was caused by a faulty installation of dishwasher drain line by previous plumber. Darius located the problem and fixed it within three hours of the initial call. Above and beyond service. Highly recommend!

K T

3 years ago

Mark and the owner of 1st Home and Commercial went above and beyond to help me and my home buyer client today. Mark did a comprehensive camera review of the cast iron pipes for a home my buyer has under contract. He provided clear and comprehensive explanations of his findings and then he worked with the owner to rush a bid for us that we could use for negotiations. Austin real estate moves fast, and I need partners who can help my clients on a tight timeline. I won't hesitate to recommend them to my clients in the future. Thank you!

Yael Glazer

6 months ago

They were friendly, respectful, and most importantly, knowledgeable. They reviewed the issue and gave me a plan on how to resolve it.

Chris Wyatt

2 years ago

Ryan was very knowledgeable, and did a great job explaining the issues to me. He repaired the problem promptly, and the cost of the service was well under what was previously quoted. Would definitely recommend this service company for any repairs or maintenance that you might need!!!

Summer Moon

2 months ago

Lee and Weston were quick, efficient and provided excellent service!!!

Valerie Brinkman

3 years ago

My heating/ac was not acting right - cold air was coming out when I expected hot ... and my electric bill had increased significantly .... it is fairly new, installed two years ago as a new unit. 1st Home sent out their employees Ryan Hill and Mikhail.After taking time to totally examine the unit, they showed me where the unit was failing to function properly and why. The original installation had been a fairly shoddy job, which unfortunately did not surprise me, and Ryan explained how they could fix the problem.I now have a wonderful unit that I expect will serve me very well.I like the fact that I am part of their membership and that all my heating/ac, electrical, and plumbing needs will be addressed by them as part of my membership.Ryan and Mikhail were particularly helpful, polite, punctual, courteous, knowledgable .... everything you would hope for in regards to service people entering your home to help.

Pamela Moore

5 years ago

Five stars and more to David and Caleb. They are the best and my new favorite electrical technicians. They replaced my interior panel and installed an exterior disconnect service panel 200 amp. They were very professional, courteous and extremely knowledgeable and kept me informed throughout the process. Highly recommend these two gentlemen. 1st Home & Commercial Services is top notch in all areas. I have had them help me with plumbing, electrical, AC and Heating. They are first class in all areas.

Brent Lizakowski

2 years ago

1st Home & Commercial services performed a system check And cleaning on my home HVAC system that I had performed to provide a health report to the buyer of my home.1H&CS was thorough in setting up the appointment, confirming the appointment, and following up after the appointment was finished.Miriam (the tech) came out first thing in the morning on a Friday. She did a great job explaining the work she was going to be performing and explaining the issues that she found. Everything was performed very much to my satisfaction.

Bret Whitney

3 years ago

While I was working out of the country, renters in my home reported that there was a persistent leak coming through the kitchen ceiling from the attic. When I got home several days later, the problem had worsened, and I immediately saw that there was a break or something in the PVC pipe that drains the AC condensation. It was a Saturday evening; I left a voice message for the folks at Int Home & Commercial, and they returned my call Monday morning, and put me on the schedule for Tuesday, first thing. I had to leave Tuesday, so I called and asked if they could possibly get the tech out to fix the leak early on Monday. They said they would try to accommodate that, and, just an hour later, they called to tell me that a tech could come to my house right away. Great news! Chris Wyatt, a senior tech, showed up promptly, fixed the break very quickly, and gave me a report on the state of my AC unit, telling me the heat-exchange(?) mechanism would soon rust sufficiently to cause problems with gas leaking into the AC ducts, and that I should probably replace the entire system. It is a 30-year old TRANE system, and has served me perfectly well for those 30 years, but I decided to take his advice and replace it with a new, more efficient, remotely programmable system -- and they put me on the schedule for a week later. The installation was done in one day by Branden, Ryan, and Tyler, who came on time and did an excellent job on a long, hot day. In sum, I really can't say enough good words about the service I received from 1st Home and Commercial Services,a dn I HIHGLY recommend calling them if you need AC-related work, especially. I had used them previously to repair some of my AC ducts after rats/squirrels had damaged them, and that experience was also 100% positive, and with fair pricing. Five stars all the way.

Jason Spencer

2 years ago

As usual, they promptly confirmed my appointment, the first technician and electrician at my house within an hour! Heating fixed, warm house now! Superior service every time I have used them and I have used him at least 10 times.

Sylvia Lozano Holt

6 months ago

I love how they know EXACTLY what to do. Very quick to respond and my service was fixed just the way it was supposed to be working! Thanks guys!

michael PARKER

6 years ago

I needed a plumber to reconfigure a washer dryer hookup before putting up some drywall. Since the drywall guy was on his way, I needed someone immediately. I called that morning and 30 minutes later Ryan showed up. He was courteous, knowledgeable, a good listener and up front about the costs of everything. He explained everything carefully, and even suggested some things that saved me money. I have scheduled Ryan for more work next week and am happy to have found a plumber, and a plumbing company, that is efficient and prompt and customer friendly.

Chris Sackett

6 years ago

Fantastic service! Called them out for second opinion, and our tech Nathan saved us hundreds of dollars in tile, and sheetrock repair. Instead of a valve problem in the wall we had a heating element out on the hot water heater which was actually covered by a warranty. Highly recommended.

Lucy Sayles

2 years ago

During Austin’s February snowpocalypse, we had 3 pipes burst. 1st Home and Commercial Services was the only company that answered their phone and got us on a schedule quickly. Dominic Langley showed up on time and was 100% professional and fixed all our broken pipes so that we had water again after a week. Very thankful for this company and Dominic!

Alexander Traugott

4 years ago

Chris Thompson is FANTASTIC! He was super friendly and knowledgeable. I started a DYI project renovating an upstairs bathroom and ran into some problems. They got us on the schedule for same day basically, I called late night before. They responded early in the morning and we were set with a time. Since we were without water that was much appreciated! Chris arrived in the time window provided. He did a thorough assessment and then gave me the quote for the job. He even offered to let me watch as he worked. He repaired several of my not great soldering on copper pipe. Thoroughly checked all of the rest and ran a few tests to be sure there were no leaks. Peace of mind knowing it’s done right and double checked before we put up cement board and tile is priceless. But the price was totally reasonable! No extra fees or surprises. The price he quoted after the inspection before starting work was what they charged. We have used other plumbers previously but from now on we are only going with 1st Home and Commercial Services. It’s stressful dealing with plumbing issues. They help make it as painless as possible, treat customers right and have awesome employees. Thanks for the help and advice, Chris!! Whatever you make, they should double it.

Quinn Bobek

3 years ago

Derek and Avery came out and took care of a bad clog in the main drain that was backing up my sink. I tried just about everything but to no avail. They were very thorough, professional, and were more than happy to answer the questions I had regarding maintaining pipes and plumbing in general. Good job guys!
-Quinn

Sun Gatto

3 years ago

I was able to get an appointment the next morning. The service men were great and had me fixed up in no time. Even offered to take off or cover their shoes, but that wasn't necessary. They cleaned up after themselves; you almost couldn't tell they were there except for the fact the toilets were both working again. Thanks.

Kendra Granger

2 years ago

Wonderful company to work with. They are very responsive, perform work in a professional and timely manner. I have worked with 1st Plumbing for several years now both at my residence and businesses. Technicians are always knowledgeable and respectful. Thank you.

Josh Kopka

3 months ago

Quick and timely. Larry knew his stuff and was great.

Paul Avail

a month ago

Olen and Larry were very professional and efficient!

Joe Castro

6 years ago

I recently moved from Dallas and I chose 1st Home & Commercial Services based on their Google reviews. I definitely made the right choice! I needed a hot water heater and toilet installed. Master plumber Chris Thompson came out and did a terrific job. Prior to the installation, Chris noticed that the old hot water heater was not up to code. Chris pointed out the issues and assured me that the new hot water heater would be installed up to code. I highly recommend 1st Home & Commercial for all your plumbing and AC needs. Be sure to ask for master plumber Chris Thompson. Also since I recently moved, I couldn't find any of my tools. Chris was able to tighten up the hoses to my washing machine at no charge. He noticed I had one of the hoses on backwards.Great companyGreat employeesGreat services and great pricing

Jason Howland

5 years ago

While trying to remove a stump in my yard I accidentally hit a water pipe. In a panic I assumed I hit my main water line so naturally shut off the main water valve and proceeded to call any 24hr plumbing service that would take my call. I called these guys after some horrible service with Roto Rooter and was immediately put in contact with their master plumber David who calmly walked me through a series of questions and asked me to send him some pics of the pipes. Immediately after sending them he told me I had hit my irrigation piping, explaining everything, and advised that I could turn my main line back on after I shut off the irrigation water flow. All while he stayed on the phone with me. Not only did he solve my problem on the eve of thanksgiving but also saved me a ton of money. That kind of service is world class and can’t recommend these guys enough for their willingness to help and expertise. Thanks again!! You guys are awesome! Highly recommend!

Debbie Hall

2 years ago

Great company and Dominic is awesome. We've used this company 3 times now and been pleased with the service every time. We always request Dominic, he knows what he's doing and is always pleasant and professional.

Fredrick Pryor

a year ago

A job well done . I'm a satisfied customer of 1st Home &Commercial Service. We had a problem with our Hot water heater not working , so I called 1st Home and little to my surprise they sent Mr. Caleb out to our house within 30 minutes. This man diagnosed the problem in about 3-5 minutes and changed the fried Breaker out, the hot water started working. This man told me to call our electric company because of the numerous power surges in our community to file a claim, we did , the next thing I knew our problem was solved both ways. We got our Hot water back on and at the same time a claim being processed to refund what we paid 1st Home . Great service , and I will be definitely be referring 1st Home.

Tessa Simpson

4 years ago

I choose 1st Home & Commercial initially because they were down the street from our home. We've had 3 AC services performed and a spring clean/checkup and have had good results. Each technician we've had have been friendly and helpful, with Tyler, Tim and Chris being the most recent. Each service has definitely been an investment cost wise, but work from years past has seemed to held up well so far.

Jeff Lipton

5 years ago

Had them out yesterday to fix my ac. found the problem (burnt up capacitor) had the part on the truck and 45 minutes later we we done. Junior my tech was very good. reasonably priced. Nice Job! would recommend

Marlene Delaguardia

4 years ago

This company was responsive and the technicians were very pleasant and polite hence the 2 stars. However, we were given a bid to replace a ‘pump’ on our a/c unit which was not heating for $696. I was charged a $69 dispatch fee and decided on getting a second opinion. I had Fox Service Co come out to see the unit (free 2nd opinion). The technician said it could be air in the line, he flushed it out and the unit works perfectly. No pump replacement and just $75 for labor.1st Co has technicians who don’t know what they’re doing or can’t be bothered. You decide.

P Nichol Leach

5 years ago

We had our lines flushed and water heater replaced today. 1st home & commercial services were amazing!! They were a little late, but gave me extra cleaning time. Super nice guys, Joey and Casey. Answered all my questions and very respectful.

Amber Geery

6 years ago

Great experience. They installed a super-quite water heater quickly and efficiently. Good pricing and they worked with us on electrical issues with the water heater as well. They have a friendly team of people working for them. I highly recommend these guys.

Ryan Rosen

3 years ago

Genuinely one of the best things experiences Ive had. I own a food trailer and the pipes have been a mess since day one, which was from the company who built the trailer. What that company couldn’t do (after 5 failed attempts), Javier from 1st home and commercial did and even cleaned up the mess (which the trailer building company didn’t). I highly recommend them for any plumbing job, between knowledge, quality and craftsmanship!

Christine Jackson

4 years ago

Once again this company came through. We needed plumbing services this time. The plumber, Greg, was early than scheduled (with a courtesy call ahead), very polite, gave a reasonable quote, and his quality of work was tremendous. I am so glad to have this company come and help me when needed. I will be a repeat customer for sure.

Tara H

10 years ago

Wonderful experience with 1st Plumbing Services. They are professional, efficient, and did an amazing job. As a stay at home mom, I am always a little leary of service professionals trying to pull one over on me but I never felt that while working with these guys. Will definitely use them again and would highly recommend them.

carly weaver

6 years ago

Great service ar 1st Plumbing Services! Greg came out at 10 at night to give us a temporary fix on our leaky hot water heater! Next day install with a new unit and upgrades by Nathan and Greg was quick, clean and professional. I would definitely use them again!

Robin Skoglund

5 years ago

Chris Thompson showed up early same day we called and was very knowledgeable and efficient. He fixed several issues very quickly and explained everything clearly including how to avoid future problems. We are happy to recommend this service.

Blanca León

3 years ago

I contacted 1st Home for plumbing problems at home. The response came promptly. Javier was the technician, super professional. Gave us three estimates for solving the problems. We decided without any bias from his side. The work was perfect. I strongly recommend 1st Home & Commercial.

Bill Mitchell

2 years ago

Their technician, Mike, arrived in the scheduled time window. He was very professional and courteous. I would use this company again and highly recommend 1st Home & Commercial Services.

Stephen Butcher

5 years ago

Having recently purchased a home that needed some plumbing attention, I was referred to 1st Home & Commercial Services.I had a very pleasant experience with Chris who was professional and friendly. He made light work of the issues whilst providing me advice on how best to maintain my plumbing. I'll definitely be recommending him and 1st Home & Commercial Services to friends.

Joshua Parsons

3 months ago

Michael and Olen were very good and professional!

Ashley W

2 years ago

Javier was fantastic- he diagnosed the problem, trouble-shot some issues due to location/access of the faulty gas valve, and had it fixed same-day. The company handled dealing with the gas company to make sure they turned things back on that night. This was the best outcome possible for the repair needed.

gary cox

2 years ago

The technician ( Mikhail Yearwood) was timely courteous ,professional, knowledgeable and respectful. I had a problem with the ac for 3 years , it would stop cooling on really hot days, I went through four different companies that could not find nor duplicate the problem. In less than an hour Mikhail found the problem, ordered parts and now it runs like new. A big thanks to Mikhail Yearwood and 1st Home and Commercial Service's.

brooke carter

a year ago

This company is amazing. Larry and Mister Matt are a great team and together they can make magic happen. Highly recommend!

Debbie Lockhart

4 years ago

I would not recommend 1st Home & Commercial Services. They charged me $927 to fix a leak. Dug a hole 4ft x 12in x 18 in and replaced a one inch pipe about 18 inches long. It is my fault for approving this job. I should have sent them away when they told me it would be$500 to locate leak. Next time I will get several estimates.

Mardi

a year ago

Very fast and attentive service from all representatives; they were quick to go to my property ,assess my a/c needs and give me an estimate which was competitive with others. I did not, however, have any work done yet.

Justus Pinkston

3 years ago

Chris Wyatt was a great help and super friendly guy. Helped get a new appointment set up for a separate work order and got my issue resolved for his job. ? % recommended.

Deborah Berra

5 years ago

Ryan did a great job for us explaining our options in a courteous and knowledgable manner. My husband and I were completely satisfied and our issue was resolved quickly. Good company!! Reasonable cost!

Trey Baumann

5 years ago

First class operation! They were able to schedule same day service, called ahead of arrival and showed up on time. Chris did a great job diagnosing our issue and was courteous and professional. Would highly recommend both “1st Home” and Chris.

Christopher Cook

4 months ago

Very professional and easy to work with. Great service!

JOE & ELAINE WISE

a year ago

Darius came out after after insurance company's plumber didn't set the toilet properly. He was here on time and did a professional job reparing the toilet. I would highly recommend Darius anytime!

Marcelo DaSilva

a year ago

Matt was very professional and on time. He performed the repair work quickly and also hung around and check the water pressure at the faucets. Also answered some questions we had about other repair/improvement.

Guilherme Freitas

6 years ago

Ryan Spaulding came over to look at a leak we had in the waste and overflow of the bathtub. He diagnosed the problem pretty quickly (it was a bad gasket). He also tightened some bolts I didn't even know existed and gave me some maintenance tips that were very useful. He was a great guy to deal with, very helpful and honest. I'd definitely trust him and 1st Home & Commercial Services with the next plumbing job in the house. Thanks, Ryan!

devi aikonawihs

2 years ago

Called one day and it was fixed the next day. Dominic was professional and thorough and someone I can trust in my house. I will definitely use this company for any future needs.

Christa Yancy

11 months ago

The scheduler and the technician were both very polite and professional and did a great job. Would definitely recommend this business!

Joanna Tonche

2 years ago

I've gotten several jobs done in the apartment complex I work at and by far this last time that Matt came and took care of an underground leak we were having has been the best experience by far. He was very fast and did not leave my residents without water very long. Definitely requesting him every time we are experiencing any plumbing problems.

Kaz Jones

6 years ago

Had an issue with my tankless water heater around 9pm. Got ahold of David and he talked me through the repair with no charge. Best service in Austin hands down. David and 1st plumbing services now has a place in my contact list. Nobody can beat the service

Marce Treviño

2 months ago

Great service! Great quality! Great & very helpful staff!

Michael M

8 years ago

It's nice to know this company still believe in quality and timely service. I had a shower valve that needed to be replaced and fast. It was leaking water and I couldn't get it to stop. I called them up and they where at my house in less then 30 minutes and had the valve replaced in no time.I've recommend them to friends that need to have there plumbing fixed too.

howard franklin

11 months ago

workers were friendly and ready to install my ac unit and all that was required. job well done-all went well and totally with the job done period!

Mat Sandoval

3 months ago

Great company! Can't say enough good things about this company.

Deborah Rountree

7 years ago

Lightning strike ruptured a gas line in my house. Sean Jester from 1st Plumbing Services was extremely thorough, checking everything. After his repairs were done, he even assisted me in finding other repair services. Excellent service, highly recommend this company and Sean.

Andy Kretschmar

2 years ago

They were able to fit me in on short notice for a clogged kitchen sink drain. My only complaint is that they were a bit pricier than some other quotes I got (and they didn’t quote up front), but I’m chalking that up to the cost of getting it done much more quickly.

Natasha Gordon

4 years ago

Working in customer service and administrative assistance for over 10 years and my first interaction with first commercial via front desk was very sassy, rude and felt rushed off the phone. The technician was very kind and informative of my AC issue. Administratively; customer service lacks understanding and patience. All I needed to do was clarify information at the time. Overall, the receptionist made me feel stupid and mocked me in a ignorant way (“ I didn’t say you ‘ain’t’ got a minor problem)-receptionist? on 4/30/19 around 11:30 amAc tech; Bryan ?

Megan Justice

10 years ago

These guys are excellent! They have shown up on time every time I have called. I even referred them to a neighbor who had a leak, and she called to thank me because they did a great job, and charged her a really good price. I won't use another plumbing service.

Jason Williams

3 years ago

Ryan and Caleb came out to my office and installed new speakers. They were efficient, smart, and cleaned up after themselves. Highly recommend them for electrical work!

Nick

3 years ago

DO NOT RECOMMEND!! Paid $550 to have them come clean my AC unit. Didn't check any airflow, showed me before/after pictures of the unit and looked at my Nest thermostat and left. Low and behold a few hours later; my house isn't being cooled to 72 degrees as it had been set, it's now slowly creeping towards the 80 degree mark.The worst part is when I called them to explain my issue and see if they could come back out (business is literally a mile or two from my house); I was told no technicians. Ok, that's understandable, but when I asked if fees could be waived for not fixing my AC unit the first time and coming out the next morning, I was greeted with hostility. I believe it was something like, I'm sorry what? I can't do that, unbelievable., I am then put on hold for upwards of 10 minutes with no explanation....I eventually hung up the phone and when I called back, got the same person, albeit a bit nicer saying they were calling technicians for me... Interesting, couldn't have mentioned that when you aggressively put me on hold with no explanation. Also, nothing was mentioned about any sort of fees for the upcoming visit. Definitely cancelling any sort of maintenance contract with them after that experience. And now another day wasted where I have to wait around for them to come. PASS...UPDATE: 4 Days Later... AC has begun not cooling again. Another call to the company, can't send anyone out today of course. So after 3 visits, 1st being the initial diagnosis, the next being the 4th, they still haven't fixed the problem. Didn't know fixing AC was like playing horseshoes or bags, just throw something at it and hope it works, who cares if it takes them 4 times to fix it. My electric bill is considerably higher than it's ever been. Oh well, live and learn I suppose. And what have we learned today? Not to use 1st Home & Commercial Services....UPDATE July 16th, 2019: Feel like it's just due diligence to update this review now. Cancelled my maintenance contract so I am only minus $400 dollars and no working AC, guess that's better than $550. So after their 4th visit to my house, they finally determined there was a giant crack in between a vent/furnace in my attic and basically all my cold air was leaking out... SO WHY DID IT TAKE 4 TIMES TO FIND THIS??? I have no idea. Again, it's cost a lot in time (mine and the companies) and energy (bills) for them to determine this. I asked if the tech could send me the pictures he took in my attic, and he said he would send a quote.July 17th, 2019: Finally received the quote at noon, $370.00 to repair a duct with aluminum tape... Hmmm, hard pass. Even if I have to pay someone double or get up there myself, it would be worth it. That's about how I feel after a week plus of this, 4 visits, and who knows how many phone calls.

Megan Zaal

5 years ago

Chris came out to flush my main line a month ago, as I have a break in it that was causing it to back up regularly. He was very friendly and courteous and I trusted his assessment at the time. However, I have later learned that he quoted me a high price to fix issues that were not accurate - the physical location of the break was not even close to being accurate - and this was proven by another plumbing company, who I will stick with from now on. They are fixing the correct issue now at half the price.

Richard Aubrey

6 years ago

We are extremely happy that 1st Plumbing was able to help fix a leak above the ceiling in our bathroom--the day we moved in! It was very late on a Saturday but they came through for us! We will be hiring them in the future for additional plumbing needs!

Kimberly Killian

3 years ago

We had Tyler come to fix our clogged bathroom sinks. He arrived promptly and he was very kind, efficient, knowledgeable and helpful. We highly recommend 1st Home & Commercial services.

janice villarico

2 years ago

These guys are always so punctual. They don’t try to sell you something that you don’t need. Mark(Mock with his accent lol) was very nice and professional, as was his helper. I see myself using them for a long time at my house and rental property.

Mark Kimbell

2 months ago

Michael Tovar was an excellent Drains Technician.

Kathryn Davies

5 years ago

If you are experiencing an AC emergency, or if you just need something routine, these are the guys to call! Our AC completely stopped working on a Saturday afternoon when temperatures were forecast to be into triple digits. John Gumfory was our technician and promptly addressed the problem. He went out of his way to explain things not only to us every step of the way, but also to our landlord. I'd highly recommend these guys. They can be trusted!

Michael Galvan

10 years ago

Had a crack in my water line caused by an oversized root. Got estimates and found 1st Plumbing to have the most reasonable price. Service man came out to the house that same day and had the repair fixed within the hour. 1st Plumbing Services far exceeded my expectations. Will not go anywhere else.

Heriberto Castaneda

2 weeks ago

Olen and Larry did a super job for us today!!

Andy Couch

5 years ago

I had a gas water heater knocking and making noise. I had read online that depending on the situation, it might be something potentially dangerous, so I called 1st Home & Commercial Services. Ryan came out and took at look at what was going on. The good news is there's no danger right now, just sediment knocking around inside when the water is being heated. The bad news is that my water heaters are over 10 years old, so I need to start saving up to replace them. No repairs were needed to be done immediately, so I was only charge an inexpensive trip charge of $59, which was well worth the piece of mind. As a bonus, Ryan was very knowledgable and provided tons of information that should save me money in the future.

D J

6 years ago

I could've had the worst experience, were it not for Chris. What started out as a routine plumbing job turned out to be a half-day job. Suffice it to say, the invoice ended up tripling by the time they were finished. But, this wasn't his fault. Chris was patient with me and explained our options has the project progressed. Not only did he point out the issues, as they were coming up, he also explained what we could do to fix the problem -- obviously he's seen it all before.tl;dr -- Highly recommended... even for the most difficult plumbing issues.

Celestina Roberta

a month ago

Larry and olen very nice and professional!

Richard Calo

2 months ago

Excellent and affordable service will recommend to others

Catherine Limon-Mann

5 years ago

I do not recommend this company. There was an exterior leak at my elderly fathers home and they tried to take advantage of him charging double the amount. I called the main office and spoke to Millie who in a very rude tone told me that that was the going rate. She then offered to charge an hourly rate in lieu of the inflated rate but would not give a time estimate which seemed very suspicious to me. The technician also said he could not give an estimate either. I paid the $69 service fee just to get the technician to leave. I then called Classic Plumbing who sent out three technicians and charged half the price. So spare yourself the headache and SKIP 1st Home & Commercial when searching for quality affordable service.

fangyi chen

2 months ago

Great service and rich experience to solve my bathtub shower leaking problem

David Chol

4 years ago

Awful company that has no integrity or want to do right by their customers. I just spent $5,000 on a new HVAC SYSTEM 2 months ago. TOTAL BAIT AND SWITCH!!! We discussed that I keep my home at 68-70 degrees and they recommended a certain unit. The unit never cooled my home sufficiently. I had to call them out 5 times and every time I got a different explanation for why it wasn’t working then they switched out my thermostat to a thermostat that they can run tests on.... still no follow up or a reasonable explanation for why my house would never cool to 70 degrees.... I can’t even get it below 75 degrees until 2:00 am when outside has cooled down. This has been going on for 2 months now and they finally told me that there is nothing they can do about it and that it acceptable for the unit not to be able to cool to 70.... they said their guidelines is that as long as the HVAC cools the home down to within 25 degrees outside then it is working properly. And then they basically told me that if I wanted to cool my home down to 70 degrees that I’d have to pay for them to install a bigger unit that would cost $2k more on top of the $5k I already paid. Then they didn’t even have the decency to come out and take their test thermostat back and put my nest thermostat back on the wall..... the test thermostat is still on my wall! These people do not care about their clients and they gave me the run around for 2 min ya before basically telling me f*** off. Now I am going to have to speak to the manufacturer of my unit to try to get help. I am contacting the better business bureau. And if nothing helps I will be contacting my lawyer. DO NOT HIRE THESE PEOPLE!!!!

Fernando Albornoz

2 years ago

I've owned my house for 28 years, so I've had a lot of maintenance and I can say without reservation that 1st Home & Commercial is in a class by itself. No offense to other good contractors, but the difference is stricking. I recently needed major plumbing repairs and 1st Home & Commercial was recommended by a neighbor and today, they did AC maintenance work. In both cases 1st Home & Commercial rose above other providers in terms of professional practices, experience, quality, courtesy and competency of the technicians. Because they cover all the bases--electrical, plumbing, HVAC--you don't need to call anyone else. And, importantly, their prices are extremely fair.

Jackie Briggs

5 years ago

Called to get pricing on 2 different properties for Hydro Jetting. After multiple phone calls of concern after the service was done, I was told they were too busy to help out. After over charging of the service you would think they would be happy to help to ensure the job was done correctly. EXTREMELY disappointed

Marissa Wise

11 months ago

Larry came to our house on a short notice and installed a new toilet for us in no time. Very friendly, would recommend!

David Vo

8 years ago

Could hear a hissing noise in the house and while there were no noticable damage I wanted to call a professional to make sure. Thought I'd get 1st Plumbing Service a try because of the great reviews and I could't be happier.They were very thorough and made sure all possibilities were ruled out. I was given the worst case scenario, but fortunately for me the damage was right outside of the house so i was able to save time and money. These guys are very professional and was very apparent that they knew what they were talking about. Be sure to ask for Ray and Kevin!

Joseph Herda

2 years ago

Dominic and Eric's installation was clean and neat. My only knock on the company is that communication could be tighter to more accurately set the expectation of when work will be started.

Alex Loeb

5 years ago

I can’t tell you how thankful I am for the job Chris did. An outside pipe broke at night and it was 28 degrees. I must’ve called literally 10 companies and none offered to come out that night. Chris did and (along with Casey) dug deep into the ground while it was freezing outside to fix the pipe. And on top of all that, they charged half of what a competitor told me over the phone they would do it for. I never comment on these things but I had to. These guys are legit.

Toni Hossain

2 years ago

Contacted shortly after I sent an email requesting service. Tech showed up at the appointed time. Very friendly and knowledgeable. Repair was quick. Great service!!!

JB McCluskey

5 years ago

Plumber arrived 4 hours late with no text to say he was on the way. Plumber messed up my Pressure Regulator Valve leaving me with very little water pressure in my house. Told me he could fix it for an extra $380 (around that amount anyway) after i had already paid over $400.You read that correctly. He wanted to charge me $380 for messing up my valve.Owner or manager of the company (I assume) called me 20 days later to check on how my service went. Told him it was a cluster. He told me he would come out and check personally the next day.Didn't show up.He called back 3 days later stating he would come out.Never came by, never called, nothing.1st Commercial Plumbers is a lousy company. Stay way.

Clem Villars

2 years ago

Ryan is who came out to fix what I thought was the fan motor for the compressor. Turns out it was just a worn out capacitor. He was polite, professional and patient when explaining what was wrong with the system. He even offered a couple other tidbits on preventative maintenance and other services offered. 10/10 will use again.

Lindsey Lee

4 years ago

Tyler, Brandon, and KC made sure we were informed and well taken care of while working on our home for several days during a complete rehaul of our duct work and AC replacement. I would recommend 1st Home & Commercial Services for all AC, plumbing, and duct work. Prior to our duct and AC replacement, they also replaced all of our plumbing as quickly and least invasively as possible.

Poohbesr19

3 years ago

Called early that morning, air conditioner wasn't working. The repairmen showed up that afternoon, diagnosed the problem and was able to fix it within 30 minutes. Wonderful guys and awesome experience!

Kimberly Chambers

10 years ago

Fast, excellent and courteous service. David Delgado is the consumate professional. He diagnosed and solved my plumbing problem in about an hour at the quoted price. 1st Plumbing Services will be my first call next time I have a plumbing issue.

Virginia Coy

5 years ago

Steven did a great good showing me and explaining what he was doing. They came on a Sunday and showed up in 2 hours and was on time. Moderately priced. Not real cheap but it will probably be worth it. I hope. I would use them again

Megan Hunter

6 years ago

I highly recommend these guys! David Delgado just came out and saved the day! He was extremely professional, on time, super friendly and took time explaining and showing me what the problem was with my hot water heater. Top notch and YAY I have hot water now!

Kim H

4 years ago

We returned home from Spain to a plumbing emergency, it was a Sat night right in the middle of the UT football game. We called at least 5 different places that advertise 24/7 emergency service and we either got an answering machine, no call back or “we are too busy”. This company called us right back and came out and fixed it for us that night. We felt they were very honest and on the up and up…we will use them from now on.

Darren Henry

8 years ago

Best plumber - Exceptional service, courteous and the best price.Wife calls with an emergency - busted pipe, water running down the street. I call 5-6 plumbers, none of which were available without a hefty emergency fee, before reaching the great people at 1st plumbing. 1st plumbing arrived within an hour of my call, idenitifed the issue quickly and repaired the busted pipe even faster. I have found my plumber for all future issues.

Janis Johnston

7 years ago

I had 1st Plumbing to check some issues in my commercial building. They did an excellent job while Sean explained the entire procedure to me. I will call them in the future for any of my plumbing needs at my home or office building.

Maria C

3 years ago

I have used this company for years, and would highly recommend them. Mark and Miriam are amazing, as are all of their team members. They are responsive, fair in pricing and always looking out for their clients.

Michael McDougal

6 years ago

Chris was terrific. The only reason I didn't give them 5 stars was their pricing. They aren't the least expensive, but you get what you pay for, and these guys do really good work and guarantee it.

charles lee

5 months ago

Travis and Olen did a great job today!

Shelly Caillouet

3 months ago

Great customer service!!! Definitely recommend!

Becky Nuss

3 years ago

In the past, I’ve been pleased with your company, but I believe that I was over quoted to replace the landscape lights in my tree. I don’t see why it will take 5 hours to do that job. I am getting another quote elsewhere.Becky Nuss

Jason Manzano

4 years ago

Charged me $69 to go through the same 60 second process of trying to light the water heater. They then quoted us $200 to come back another day and call the troubleshooting phone number on the water heater or $800 to fix the most likely problem (the gas valve). This is a $15 part! I got someone on craigslist to fix it for $50. Don't waste your money with these guys

Aemon Cannon

7 years ago

Angry. I spoke with them the night before the appointment to confirm the time slot. My wife took the day off of work. I set my phone down at work and missed a couple calls from them and they don't send anyone, because apparently they *must* hear from you the day of the appointment or they won't send anyone.Confirmation the night before should be good enough for anyone.

Marcy Ritchie

5 years ago

Ryan was on time, courteous, honest, knowledgeable, and worked efficiently. If I ever need a plumber I'm calling 1st Home and Commercial Services, and I'm requesting Ryan. He's a plumber you can trust. Excellent service!

CLED R

8 years ago

First Plumbing sent out a tech to give me a bid to extend gas to an electric stove that I was going to convert to a gas stove. I showed him where all the gas lines were coming into the house. He refused to go up onto the attic to look at anything and said he could re-route it from my patio area and then said he'd get back with me with a bid within two days. OK... four days passed so I called and they said oh it would be $1750. When I told the guy the first guy wouldn't look in the attic and that I wanted my service fee of $45 back he said he would come out and look at it. GUESS WHO NEVER SHOWED? In the mean time I had someone else come out who found it IN THE ATTIC where it was plumbed right above where my new gas stove will be. This new company only charged me $475. WOW...what a difference! Like making $1275! Still out my $45 from the dumbo who came out first. GRRRRRRRR on principal. ALWAYS GET A SECOND OPINION IF YOU USE THIS COMPANY.

Hunter Guerra

a week ago

Ryan and Olen were awesome

Food Dad and son vlogs

10 years ago

Casey did an excellent job getting our water pressure back up to where it was supposed to be. He was very friendly and polite. I would easily reccomend 1st Plumbing to any of my friends.

Kris Easton

6 years ago

David's service was surprising, and I've got high standards. Here also managed to be very reasonable and most important arrived close to when he said he would unlike the other companies i have dealt with

Linda Wandt

a week ago

Lee was super nice & helpful!

Robin Squires

6 years ago

I was called 3 times to confirm my appoint by 1st Plumbing Services. I waited the entire day and then finally called only to find out that they had me scheduled for 3 days later! They need to pull their head out of their ### and get it together. This cost me an entire days pay and now will cost another when I find someone else.

Tripp Wiggins

7 months ago

Great company. Great staff. Attention to detail. Highly recommended!

Sohana M

5 years ago

1st time hiring company do work, needed some clarification on work they performed , called multiple times 1st they were in a meeting and could not help me all day, than I called next day and supervisor was out on field nobody ever got back to me. Likes to invoice right away but cannot even response to a concern on work that they were paid for. Won't do business again.

Tad Bertrand

3 years ago

Mark did an amazing job. He was professional, kind and thorough. I would definitely use him again. Thanks 1st Home for sending a great guy.

MB Adams

4 years ago

Chris Thompson and Chris Castillo did a great job and boy can they dig! Outside repair went well. Hopefully this will be the last time for plumbing needs for awhile.... I recommend 1st Home & Commercial

Stacey Sherman

a year ago

Daniel was very professional and knowledgeable. He answered all my questions and explained the possible repair options. Great experience! Highly recommend!

Andres Barcenas

11 months ago

The technician was prompt. Explained the problem in detail. Was professional and worked diligently to get us up and running.

Eileen Gruber

3 years ago

Dominic, was very responsive and professional. He used shoe covers and left everything clean. He explained everything completely. I would use this company again.

Melinda Crocker

2 weeks ago

Olen and Lee were great!

Brian Watson

3 years ago

Big fan of this company. Had Daryl Griffin out to fix an issue and he did an amazing job. Answered all my question and has a wealth of knowledge. I'd recommend this company to anyone.

Emmanuel Sanchez

2 months ago

Lee was professional and helpful finding out the problem.

Chuck DeFilippo

a year ago

Very helpful. Identified the problem areas and did what he could to “get us by” while providing options for next steps. Very service oriented.

Cody Cowan

7 years ago

Best plumbers ever - courteous, prompt, professional & diligent. I've used these guys for years & will continue to give them business. Big thanks to Sean & all the others!

chris phillips

a year ago

Fixed my leek on a Saturday and did a great job. Leek was in a pipe that was intertwined with roots. Very happy with the service

MIchelle C

7 years ago

Great service. Staff were quick to schedule my appointment and showed up on time. Service was exceptional and prices were good too. Impressed enough to buy they're service plan.

Leah Smith

2 years ago

They got someone out to me quickly. He was awesome. Will definitely be calling them again for any future repair needs!!!!

Dianna Gonzalez

3 years ago

All of the above:quality, value, very professional, and nice . She took her time explaining and very informative, and will recommend to all my friends or anyone that needs Hvac.

David Goss

3 months ago

Larry did such a great job

Kristine Lilly Heavey

6 years ago

Great service from the folks answering the phone to the two service men that came out to do work for me. Nathan and Steven were professional, efficient, courteous, and clean. I would use them again.

Kevin Mcdonald

4 years ago

Chris Thompson and help were very professional and did a great job in a timely manner. Despite the cluster they ran into, he quoted me a very fair price, and stuck to it...

billy long

2 years ago

Thank you so much for your quick response! I know the clog and leaks I shouldnt have waited so long to fix but they were very professional and got it repaired right away..

Antonio Bermudez

3 years ago

Chris spotted the problem the minute he arrived and took care of it within 20 minutes. Chris and Crystal (office) were courteous, professional, and went above and beyond to fix my AC.

Lourdes de Armas

2 months ago

Larry & Olen were amazing!

Jeremy Daise

10 years ago

Ive been in the remodeling industry my entire career and 1st plumbing service is absolutly th best little plumbing company in central Texas! Stephen Harwell keeps his crew educated on all the latest technology that the industry has to offer. If youve got a clogged drain, leaky faucet, hard water prolems or need instant hot water to save money, 1st plumbing service is who you need to call. They are friendly, always on time and they truley do care about all of thier customers, and that what sets them apart and above other plumbing companies!

Sherston Sutton

6 years ago

Professional and kind! They look out for their customers best interest. The owner even came out for a second opinion and saved us a bunch of money! I would highly recommend them!

Ismael Hernandez

10 months ago

Very friendly, professional and clean. Had water the same day! Would recommend it.

Joseph Robertson

2 years ago

Great service. They were out on the job within an hour and a half and had the unit working again. Really appreciated their use of texting to communicate

Jennifer Brooks

a year ago

Drew was very professional and provided quality service. New garbage disposal installed, working great.

TC Seitz

10 years ago

I have used 1st Plumbing Services on several occasions and have always found their quality of work to be outstanding. Their employees are friendly and courteous and the price is always right!

Mike C.

10 months ago

Anthony was extremely professional, friendly, and efficient. Can’t recommend this company enough!

Ryan Henning

3 years ago

Wonderful experience with this company. Scheduling was easy, the technician arrived promptly and was a pleasure to work with. Will use this company for everything from now on.

Cece B

5 years ago

This is the second time I used 1st Home for plumbing and both times I was impressed by their honest, no-pressure approach. Greg (Wayne) was friendly, courteous, and knowledgable.

Devin Murphy

4 years ago

Chris was very professional and friendly. He got to the source of my problem very quickly, was able to fix it very quickly, and was able to explain it to me in as much detail as I asked for.

Stephanie Sears

3 years ago

Miriam was exceptional! Extremely knowledgeable and caring. Truly an asset to the company. I highly recommend 1st Home!

Rebekah Gregory Koehly

7 years ago

Sean was extremely helpful and ended up helping me with a problem completely different than what I called for! I would highly recommend Sean to anyone for plumbing needs.

Karen Thompson

a year ago

Darius was very professional, kind and efficient. I will definitely call again!

Ben Kittle

a year ago

Jacob and Darius did an amazing job. Showed up incredibly fast. Highly recommend.

J Jones

3 years ago

They could have made a large report for the repair that was needed. The workers were honest and gave us a good quote for the repair and did not spike the price.

Jose Gutierrez

a year ago

Great location. Some area of hotel need attention. Takes a away from the over look of hotel. Parking is not convenient

David Schultz

a year ago

Tec was very knowledgeable and had me fixed in less than 30 minutes

Bryan P

3 years ago

Seems to be very knowledgeable and very helpful, Mikhail Yearwood was my technician and he did a thorough and efficient diagnosis and fixed the problem and I was very satisfied.

Bridget Pierce

4 months ago

Kyle is such a professional and very helpful!!!