Description
America's exclusively focused turnkey electric car charger installation company. Since 2007 Smart Charge America has been providing charging solutions for thousands of electric car enthusiast and businesses. We give you the POWER to choose!
SERVICES
Electric car charger installation, Electrical panel repair, Electrical panel replacement or upgrading, Ground wire installation, 24/7 Support, Access Controls, Access Management, Battery Installation, Battery Storage, Circuit Breakers, Clean Install, Cloud Services, Commercial Electric, Electric Supply, Electrical Circuit, Electrical Infrastructure, Electrical Safety, Electrical Systems, Electrical Upgrades, Emergency Services, Energy Management, Ev Infrastructure, Fleet Management, Home Electrical, Hot Tub, Hot Water Heater, Led Lighting, Main Electrical Panel, Master Electricians, Network Service, New Construction, Preventative Maintenance, Project Management Services, Property Management, Remote Assistance, Residential Construction, Residential Installation, Retail Center, Service Contract, Site Design, Solar Panel System, Solar System Design, Tesla Charger, Tesla Wall Connectors, Turnkey Solutions, Utility Service, Wall Outlet, Wifi Connectivity, Wifi Internet Control, Electric Car Charger Installation, Electric Vehicle Charger Installation,
Reviews
This company was recommended by a neighbor. Scott answered all my questions and concerns. Scheduling was hassle free.Francisco and Zach were great installers. Prompt, professional, and highly skilled. Installed my Tesla wall charger without issues at my desired location. Highly recommend this Smart Charge America. You won’t be disappointed.
Francisco and Zach were great! The work was done quickly and with care and the install of conduit around the back of my house was expertly done and looks great. The charger install in my garage also looks awesome and they made sure that all my questions were answered and that I was happy before they left.Really, I was just blown away by how cheerful and happy they both were even with the looming threat of rain on the install day.
James, David and Israel did a fantastic job installing our new EV charger in the rain! Couldn’t be happier with this company. Our sales rep Scott E. was incredibly patient and helpful in designing the conduit run from our box to the garage. Happy to recommend them for EV charger installations.
Had some issues with my first install but Smart Charge was very quick to offer help and properly fix everything!First 2 pictures show work from the 1st service and the next 2 show work from the 2nd service.I requested a quote to install a tesla wall charger and flush mount indoor sub panel in my garage since my main panel was full. Scott from sales was great to work with on quoting and scheduling my first service.Unfortunately, the first electrician Zach did not meet half of the quoted work. He was a few hours late which wouldn't have been an issue as long as the correct work was done.Zach installed the wall charger with no issues at all. Half of the job done perfectly.However, he did not install the sub panel anywhere close to the original work order. Zach said there was no room in the wall to flush mount the sub panel stating that there were pipes in the way but did not give actual evidence to the claim. He proceeded to bolt the sub panel on the wall instead and used the Tesla charger itself as a literal J-box to feed the sub panel. The charger was NOT connected to the subpanel in ANY WAY.This resulted in an incorrect, confusing and unprofessionally installed sub panel. The charger is NOT designed to be used as a J-box to feed other circuits let alone a 100amp subpanel. Zach refused to fix the install to match the quote, said its fine, safe and up to code. He said he was running behind schedule and still had 2 other jobs to do. Zach offered me cash to be happy and not complain. I refused and decided to settle this with sales/customer service.Smart Charge promptly apologized for the poor installation and offered to immediately schedule a 2nd appointment with another electrician to fix the mistakes made and credited a discount on the invoice for the inconvenience.The 2nd electrician Brian was a complete night and day difference. Funny guy too. He immediately pointed out the flaws of the 1st install and assured me that he would fix everything. And he did! Brian found the perfect spot to flush mount the sub panel and properly ran the cables through the wall to the main panel outside. He worked his magic like a true professional. I only wish Brian was there the first time.I appreciate Smart Charge for handling my uncommon situation very professionally and I have a lot of respect for their customer service for taking responsibility in making things right!
Mario Portillo
11 months ago
Outstanding company with prompt and great customer service. Scott set us up with a quick quote and helped answer all of our questions. The day of the installation, David and Anthony showed up prompting on time and walkthrough all the details of the install and knocked the job out with ease. My Tesla charger looks great. Thanks Guys!
It was a great experience working with Smart Charge America to have a NEMA 14-50 outlet for EV charging installed in my garage. They gave me multiple options and offered me the best rates. Scott was fast with my quotes and was very responsive with any question I had. He was able to schedule me for an installation within a week. Henry & James were my installers, and they were swift and efficient with the installation. They got it done in less than an hour and got me charging my vehicle faster in no time. I would definitely work with Smart Charge America again in the future and highly recommend them.
Brock Carrow
4 months ago
I recently had the pleasure of working with Smart Charge America and their team member Gustavo to have a wall charger installed in my home garage for my Tesla. From start to finish, the experience was top-notch.Gustavo was professional, courteous, and knowledgeable throughout the installation process. He arrived on time and got straight to work, making sure to carefully and efficiently complete the job to the highest standard.I was extremely impressed with Gustavo's attention to detail and his dedication to customer satisfaction. He took the time to thoroughly explain the charging process and answered all of my questions with patience and expertise. An often overlooked part of any service also is he left our garage clean after his work was done!Overall, I am extremely happy with the service provided by Smart Charge America and the excellent work done by Gustavo. I highly recommend this company for anyone in need of electric vehicle charging solutions. Thank you, Smart Charge America and Gustavo, for a job well done!
Stan Jakubowicz
5 months ago
After seeing all the great reviews that Smart Charge America received, I decided to hire them to install a nema outlet so I could charge my tesla at home. I have to say that I regret my decision big time.My first impression of the customer service person was really great. She was friendly and always willing to help. She kept me informed in every step of the way.She scheduled the installation and that was were the problems started.The installation was supposed to take place in an hour and a half. It took closer to three days.The installer arrived at 5pm for a 2pm appointment. His wife was with the installer so he was trying to do everything as quick as possible. He did a terrible job and actually installed the outlet upside down. This was a friday so he said he would come back on Monday. I waited for the installer at home all Monday long. He didn’t show up.When Smart Charge realized that they had screw up big time, they decided to send “their best installer” on Wednesday. So I had to take off from work one more day and be home for the installation.When I told Smart Charge that they made me lose 3 days of work and that I deserved a discount they said that they are human and they can make mistakes. No discount whatsoever.The only reason I am giving them 2 stars is because they owned up to their mistake and did something about it.If you are looking for a reliable and dependable installer, please do not go with Smart Charge America.
About a month I started shopping to get EV charger install in my garage. I sent request to multiple companies and Smart Charge offer me the most fair price. And yesterday, Damir and Kevin came to install the charger. They were very professional and installed the charger in less than 2 hours. I was amazed by the quality of their work. If anyone out there needs to install the EV charger, I recommend Smart Charge America 100%.
Eric Beckinger
a year ago
I used Smart Charge America to install a 240v plug for the purpose of charging our Tesla. They installed a 40amp breaker in the subpanel and ran the lines to the plug. Francisco and Clifford were on time and did the job very quickly and professionally. I would highly recommend them.
Just had Smart Charge America install a new Ford level 2 charger in the back of my garage. Damir and Garrett were very courteous, friendly, and efficient. They did a great job and the charger looks fantastic! I highly recommend Smart Charge America.
Abhinandan Majumdar
3 months ago
Scott got us an appointment very quickly as I requested because of my travel plan out of the country. This was despite the ice storm in Austin. He also price-matched me with another electrician and got me a permit upon my insistence. Three electricians came and finished the work in an hour. Would highly recommend for those who are looking for reliable and a quick installation. 10 out of 5 rating for Smart Charge America :-).
Ananth Boyapalle
a month ago
Francisco and Damir were very professional in their work. The team installed everything to perfection and made sure they got me up and working on my Tesla app after installing Power walls. Highly recommend their services for Solar installation.
SmartCharge has a great quote system which does not require a long back and forth. They performed the work diligently and were able to make recommendations for cost cutting based on where the charger would go in my garage. I appreciated their honesty and looking out for the customer. I highly recommend!
Abhijith Ravinutala
5 months ago
Great experience using Smart Charge for my EV installation. Damir was prompt, professional, and courteous. We’ve had a slew of contractors come and go recently and he was the easiest to work with. Definitely recommend!
Smart charge installed the charger and I’m happy with the charger but their estimate and installation and communication and ultimately the cost were not good. In the end it cost me $500 more than the estimate and that all happened day of install after the tech was an hour late after finding out I was outside his normal service area, arrived with out type required wire to run the connection thru the crawl space and I was at the local hardware stores getting the right wire for the job. Management went back and forth with me for a few weeks before rejection my appeal to meet me in the middle of the quote vs day of $500 extra for the install. I would have used my local contractor who quoted me the same as the original quote from Smart Charge (so $500 less than I actually ended up paying) had I known they were going to be 15% more than expected and quoted.
Install - Tesla ChargerLocation - Inside GarageJames and Eric arrived right on time of the schedule. Very professional equipment and manners. Job was done in 2 hours of the specific location installation. Fast, quick, safe, precise, and for those ocd/particular customers like me, it’s very pleasing and organized.An amazing efficient job by James and Eric and cannot thank them enough. My Wife and I are very excited to have our first charger installed.
Dipankar Behera
2 months ago
I got quotes from this business for EV wiring and asked them for a breakdown of the work. It’s important for new customers to understand they are charging 2-3x more than any other local business with similar or better quality of work. The realistic break up of just the electrical labor from this company came out to be $500 PER HOUR for 3-4 hours of work, which is simply unheard of. I hope customers understand the ongoing scam and realize that the cost of installing EV infrastructure at home or office shouldn’t be what SmartCharge asks for.
Laarni Canoy
5 months ago
The Smart Charge Team gave top notch service from the moment I sent my quote request until the submission of my rebate. Scott & Amanda were very quick to respond and very thorough answering all my questions. My install team, Damir and Zach were friendly yet professional - they arrived on time and finished the install quickly & efficiently. Great experience working with the entire team!
Rebekah Henderson
3 months ago
Definitely recommend this company for a quick and easy EV charger installation! Scheduling was painless and the communication leading up to arrival was top notch. Damir and Francisco were professional and courteous! They were so fast and efficient, but still took the time to explain to me what they would be doing for the installation and then showed me everything in detail afterwards. The whole thing took less than an hour! 10/10 would use this company again!
David was my installer. He was courteous, friendly, and prompt. Install took about 3.5 hours and he didn't have to shut off my power. Work area was cleaned up after the install and I couldn't be happier with the work. Now, I just need the car lol. Received 3 quotes and this was by far the best value.
Dakota Kanetzky
a month ago
Great experience. Damir, Perez, Allen, Eric, James, and Clifford came out and installed a new Tesla charger and had to replace my entire electrical service as well. Job was timely and well done.
I had and am still having a great experience with Smart Charge America (SCA). They installed a Tesla Wall Connector for me. The quoting process was very responsive and accommodating. I recommend you get quotes from multiple places to see what a fair price is.David came and did a great job. He was friendly and professional.My wall connector is currently having issues and SCA's service team is helping me through it and corresponding with Tesla for me. They are very responsive and responsible. Highly recommend SCA.
Last week I installed Tesla wall connector by using services of Smart charge America. Andrew and David did a great professional perfect job and all the set up is done carefully and accurately. I highly recommend them
I found out 11 months later that they installed the wrong outlet but charged me for the correct one. And that the breaker had the wrong volt put in.So it never has charged correctly for almost a year. And my dealership confirmed that my battery with somehow deteriorating quicker.Only the service guy can help me bc it’s a weekend and he is sorry but he also won’t be here Monday when I do talk to someone in the office.AN UPDATE: while I’ve been assured it can’t possible be their own fault, I’ve been met with resistance and suspicion. Thanks David. You never wrote me back
Damir, Perez, Allen, James, Chavez Bambury, Scott, and Rick over at Smart Charge America were absolutely great to work with in installing the Powerwalls we had purchased through the new Tesla direct program. Even though there were missing parts they were able to find a spare and get things going. A team of 5 folks showed up and had most of the work done in a day. When things were not working as either they or I would have expected, they came back to resolve the issue and supported us through until it worked correctly. I would have no hesitation in recommending the team at Smart Charge America for your powerwall or any other electrical job.
Overall I had an excellent experience with both Scott and Damir. Scott was super flexible and helpful though the EV charger sales portion and Damir was an amazing installer going above and beyond. Damir's work was super clean, he made sure to avoid any eyesores on the exterior and was super friendly talking us though the process. I can't imagine getting better service in the Austin area and I would have zero qualms recommending Smart Charge America to anyone and everyone. Just flawless.
Damir at Smart Charge America was great to work with. He’s knowledgeable and informative. His work was quick and professional. I highly recommend Smart Charge America based on my experience with Damir!
This company needs to hire professional employees, as like this review your employees represent all aspects of your company, NOT JUST INSTALLATIONS.Your employees is a very aggressive driver and should be evaluated. On hwy 71 before AUS exit, simply for changing lanes to exit to the airport (as everyone is aware from the transition from 183 south to E 71 not much time to exit the first exit especially during heavier traffic), with plenty of room, your employees high beams me then gets on my left side to give me the middle finger.Hope this driver doesn’t upset the wrong person and gets your company in real trouble.Ford Transit white Lic #PCB8849Incident occurred at 8:21am on 04/18/2023
Ashley Endler
3 years ago
Clay and Roshell installed my car charger station yesterday and I am very pleased with level of detail they took when running all the wires, making sure everything was neat, tidy and most important toddler proof. We are super pleased with the results! Highly recommend.
Great experience getting my Powerwall installed by SCA. Damir and Perez were great. Very clean install, good communication, and fair price.
Robert Fowler
a month ago
Damir and Francisco were fun to work with and did the job of installing our EV charger quickly and efficiently. We're very happy with the quality of their work :-D
Saman Pezeshki
4 months ago
I requested an estimate to get a Tesla charger installed, within a day I received an estimate from Rondell. I decided to hire them because the price seemed reasonable. After calling, leaving a vm, texting and emailing back, I have yet to hear from them. I would not recommend a company that can’t even answer you after multiple attempts.
Such a great experience from D and Roshell! They knocked out my car charger so quickly and everything looks so clean and professional. They were also super knowledgable, and able to show me how to use the charger properly. If you have a car charger to install, don't even call anyone else, this is the team you want!!
Installed the car charger and upgraded electrical box without issue. Was helpful with getting permits and the refund. Very responsive with emails. Would recommend.
Kaleb Christoffersen
a year ago
Francisco and Henry did a fantastic job installing my Tesla Wall Connector and circuit at a newly purchased home. The workmanship was great quality and they were able to answer all questions and provide pro-tips on things to do and not do. Definitely recommend Smart Charge America if you need an EV charger install. Ask for Francisco & Henry as your techs. You won’t be disappointed.
We had Francisco and Zach install an EV charger in our garage. They did a wonderful job. They confirmed the installation plan before they started and explained how to setup/use the charger after.The entire team is great and responsive. Scott answered questions and concerns promptly.
Very professional job installing a Tesla charger. A little bit of a hassle submitting information for the quote. Had to take several photos and answer some questions. Not hard but it was a bit time consuming. After that, no problems.They were prompt in scheduling an appointment and communication was very good. Fernando and Zach did the installation. They were on time and very professional. Fernando took the time to answer some questions about future install options before starting. We found a good spot to locate the charger and installation was very quick. They set up the internet connection, updated the software, then took the time to explain the operation and meaning of the light status. Overall, a no hassle experience.After researching the options, I found the pricing and value to be reasonable. I considered using my regular electrician but I’m glad I didn’t. Smart Charge America specializes in installing electric car chargers and that was evident. The install went very quickly and is optimized for my car and electrical system. Would definitely recommend.
Jamie Hales (pixelballoon)
a year ago
I had a lot of work done by this team (Francisco and Zach), and am extremely pleased with work they did. They organized all the permits with Austin energy and coordinated a date to get the main panel switched out, updated with ground rods, surge protector and fully brought to code. They turned up exactly on time both days - one day to install the main panel and another to install a sub panel in the garage and a Tesla charger out front. The install was incredibly tidy, and I don’t think it would have been possible to find anyone that could have done a better job. I would not hesitate to get this company to do any electrical jobs for me in the future.
Damir and Anthony installed an EV charging outlet at my house today. They were prompt, friendly, very professional, and cleaned up after the job was complete. They were also willing to work with me to make sure the installation details I requested were performed, it came out perfect. I would definitely recommend them to a friend for electrician needs. SmartChargeAmerica was also very good with their communications and made the invoicing process very easy (email link with online billing). I received a day-before call as well as a day-of call to let me know they were coming. Best contracting experience I've had in recent memory.
Arjun Okkath
11 months ago
I had a great experience with Smart Charge America. They answered all my questions patiently right from the start and they installed the Tesla NEMA outlet in less than a week from the day I first called. James and Henry did a great job with the installation, they were professional and finished the job in less than an hour. I would highly recommend them for installing EV chargers.
Meta-Margret Carson
a year ago
Working with Smart Charge America was VERY easy - working with Scott to get my quote was effortless, and he was very responsive and patient, working with me to find installation dates that worked for my schedule. David L. and James S. were my installation team and they were fast, efficient, informative, professional, personable - a joy to work with. I would absolutely recommend them to anyone needing work done, and I'm excited to have my new EV charger installed and ready to go!
Smart Charge America was super easy to coordinate getting help and get a quote. Francisco and Tyler showed up day of installation on time and were very friendly and answered all the questions I had. They provided excelente service and were in and out and cleaned up the mess and left the job looking better than when they showed up. They were very professional and I would suggest to all my family and friends to use Smart Charge America. It was a very pleasant experience, thank you Francisco and Tyler!!
I've had a very positive experience with this company from front to end. I appreciated the responsiveness of sales (Scott Erfurth) and their accounting team. I especially appreciate the professionalism, clear communication, and consistency to commitment from the installation team (Damir and Kevin). Would be very happy to recommend them for installation of EV wall chargers.
Adrienne Inglis
11 months ago
Jeff and Henry installed an EV charging unit in our garage. They were quick, professional, friendly, and helpful.
Very impressed with this company. Specifically the electricians who came out to my place for my Tesla wall charger installation. Both Francisco and Zach are fantastic! Highly recommend!
Tyrone Davis
9 months ago
I had a car charger installed in my garage. The team was outstanding, I dealt directly with Anthony and he was very professional and knowledgeable. He answered all of my questions and alleviated any concerns I had about the trenching required. They had to dig a 40 ft trench from the side of my house that went into my garage. They went through my front lawn and underneath the concrete porch. Somehow they got it all done in under 7 hours, very efficient. I highly recommend Anthony and Smart Charge.
Rick Stevens
8 months ago
The team that came out we’re fantastic!Zach Potter and Francisco Perez were brilliant. In explained the instal, diagnosed a potential issue and went about the work quickly and professionally.Really nice to talk to and easy to understand the work they were doingBig thanks!
Damir, Francisco, Zach, Matt, Louis, Clifford was the crew that installed my Tesla power wall. They worked together and answered all my questions. When there was trouble they stayed and troubleshooting until it was all completed and I understand all the website for my system. Thank you for sending me a awesome crew.
Rick Assmann
10 months ago
Damir and James did a great job installing my Bosch Power Max. 10/10, will use Smart Charge America again.
Brandon Harris
8 months ago
David and Eric did great work installing my Tesla charger. They were promptly on time, very polite and got the job done quickly. Would definitely use them again for service.
Farkhod Narbayev
7 months ago
Damir and Matt did a very neat and quality job with Tesla wall charger installation. They were extremely professional providing great customer service offering multiple options on how to install the charger. I'm glad I chose Smart Charge America, would choose them again without a doubt.
Great experience with installing a NEMA 14-50 outlet for an EV charger. Damir and Eric were very courteous, provided very detailed information on what would be done, and performed the install very quickly and cleaned up afterwards. Thanks again
If you need a Tesla Wall Connector installed and live in the Boston area USE THIS COMPANY. They were friendly on arrival (called me 30 min prior to arriving). They were very clear with how they would install my wall connector. They were in and out in under 90 min.
Kevin Kudlac
8 months ago
Within a week of first contacting Smart Charge America David L. and Tyler J. arrived at my house and quickly and professionally installed my new EV charger. The installation involved running conduit through the attic to my main outside panel. Despite all these challenges Tyler and David had smiles on their faces the whole time. I could not have been happier or more impressed. Thanks y'all.
Sampuran Kaur del Río
9 months ago
Francisco and Tyler called to advise when they were 10 minutes out, and got right to work when they arrived. They reviewed everything and gave me the game plan to make sure I was in agreement. I requested the location be adjusted and they completed exactly as requested. They explained all the parts and pieces, and even let me know the parts that had been swapped out (making room in the breaker), were still good and could be used for spares in the future! Kindly answered all of my questions (however ignorant they may or may not have been)!Pricey installation, however, I really valued the 4 year warranty and the trees being planted!
Stephanie Albury
6 months ago
The Grand used Smart Charge America for the recent installation of additional car charges on site. This team was professional and courteous of our time. I would absolutely recommend their services.
David & Porter did an excellent job. I’ve used Smart Charge America on multiple occasions now to install a Tesla Charger & now a Rivian Charger! Scott is terrific at being highly responsive to get you scheduled, and really fit your charging needs. They’re a phenomenal company who are extremely punctual, professional, and really take care of the customer to ensure their install or only functions flawlessly, but also looks great! Thank you fellas!!!!
Michael Conley
8 months ago
The sales process was smooth, and the agent was really responsive and helpful. On install day, Tyler and David arrived on time and did great work. They were professional and fast and answered all my questions. I definitely recommend Smart Charge!
Damir and Perez were very professional, well rounded in their craft. They were ready to go beyond the call of duty to providing information even about EV. I strongly would recommend these guys. Thank you.
Adam Nieves Johnson
6 months ago
If the company has employees like Clifford, it must be a great company that provides a lot of value. I met Clifford over the last few days at the Gallery at the Domain Parkside. He has been putting in electrical vehicle chargers in our parking garage. One of the kindest and professional associates I’ve ever met. Now I want to buy an electrical vehicle just to support the industry he works in.
Fran Chiarella
5 months ago
Damir was very good at his job. He quickly went straight to work. Then answered very patiently all my questions, cleaned up and was gone!
Chris Miller
8 months ago
Francisco and Henry absolutely nailed it today. They called and were able to come early which is always appreciated on a busy Friday! The install of the Tesla wall charger was quick, clean, and free from any drama. I’m very glad I went with these guys! A++
Brook Adler
11 months ago
David & James did a fantastic job installing an electric charger in our garage for our new Tesla. Thank you Smart Charge America for a 5* job! If you need an electric car charger installed in your home or office - these guys are the best in the biz!
suhas shanker prodduturi
a year ago
I have used Smart Charge America for second time to move my existing tesla wall connector from my old home to new home. Damir & Anthony did a good job of reinstalling my wall connector at new address. Job was clean. Scott was very responsive in scheduling and was able to give me a spot quickly. I would recommend Smart Charge America for EV installation.
The team just finished an install of a Tesla charger at my home. Work was completed in under the estimated time with no hassle and no mess. They did a great, stress free job! Highly recommended!
Great service! Francisco and Zach uninstalled my charger from one location and installed at a new one. They were professional, got everything done in a day, and made sure the final product with all the exterior conduit looked nice. I would recommend Smart Charge America to friends and family.
Francisco did an amazing job, arriving early and finishing quickly. He explained the install process how to connect to the charger easily enough. Definitely a pleasant change compared to other at home services I’ve had in the recent past. Would absolutely recommend!
Francisco and Zach did an awesome job of installing my Tesla Home Charger. Francisco explained his planning for completing the install and made sure to ask my approval before beginning work. Given the amount of work required, they finished in a timely fashion and Francisco did me the solid of configure the unit to connect to my WiFi. All around great job!
Francisco and Zach had to reschedule with us due to the rain, but they showed up early on a Saturday and knocked it out for us. In addition to doing a magnificent job of installing the charger exactly where we wanted it (we had changed our mind at the last minute), they went above and beyond and pulled another cable of mine, for an entirely different project, and left me with some extra material to help me finish it up on my own later. They ended up saving me a ton of time on something completely unrelated to the charger, without me asking, because they recognized what I was up to and that they were in a situation to do something helpful.As for the charger itself -- we love it! Worrying that we'll have enough time to charge up our car is no longer something we waste our time with. With this install it charges bonkers fast. We love it.
The Smart Charge America team of Brooks and D. did a fantastic job installing our new Tesla level 2 charger at our home. They also installed a new 240 V outlet in our garage. We highly recommend Smart Charge America for this kind of electrical work. They were very knowledgeable about the entire process for installing a new charger for our electric vehicle. They provided clear documentation for the changes to the electrical panel, and they left the work area very clean. We are very excited to be able to charge our EV six times faster than with the standard electrical outlet. Thanks Smart Charge America!
D. and Kevin from Smart Charge America (Austin, TX) came out this morning to install my Tesla wall charger. They called in advance to let me know they were on the way, and when they arrived, they were extremely professional and walked me through what they would be doing. They were efficient and timely with their work. After they were finished, they walked me through it once again to ensure I was happy with the end result. I'm pleased with the final result and would highly recommend them.
Clement Chong
8 months ago
I would like to commend Zach Porter and Francisco Perez for their professionalism. Smart Charge America was referred by Telsa under their Wall Connector installation referral program. Well organized, professional and comes with a great warranty!
Francisco and Tyler installed a new Level 2 car charger at our residence to increase charging power. In doing so, they were able to figure out and fix an intermittent issue that had plagued us with the old charger. Both Francisco and Tyler showed up time, communicated well, and were prepared and knowledgeable.
When we got our Tesla, we called several of their recommended companies to install our charger. We also called several local electricians, figuring that they would probably be more reliable and probably cheaper. We were wrong on both counts. Smart Charge was not only competitively priced, they were very responsive. So we decided to go with them.We have an older home here in San Antonio, and the main electrical panel was clearly undersized and not up to code. It was a lot of work, but they did it very professionally. When problems with the city inspector came up, they could have shrugged their shoulders and said not our problem, but instead got involved to smooth things out so we could have our power restored quickly. We are very happy with the quality of the work, the responsiveness of the company, and the entire process. We recommend them highly!
Lance Hehenberger
a year ago
Scott was responsive and easy to work with when I got the quote. And then Francisco came out to do the install. He did a great job, answering my questions along the way and everything went smoothly. Overall a great experience.
Rafael Acuna
2 months ago
Francisco did a great Job and was super Well informed in all I needed to know . Defineteley a 5 Star Installation
ML “ML Boone” Boone
8 months ago
D was the person to show up to install our Tesla car charger, he was on time, informative and very professional. the install was quick and no mess was made in the garage !!! would highly recommend
Mari Beth Kettler
a year ago
We had a great experience throughout the entire process with Smart Charge and would highly recommend. Scott provided a thorough quote to install a Pulsar Plus Wallbox and was helpful when I had questions. Brooks and James did an excellent job with the install in our carport. Top notch work, very friendly, and on-time.
Clay & Darin did a great job installing our new Tesla Wall Connector here in San Antonio. There were a few obstacles to overcome since the attic didn't continue above the garage, but they quickly came up with a solution and completed the job without any delays. The unit looks amazing, the outdoor routing of the wires was very professionally done and finished. The whole team from management to installation was very helpful and the installation was very well coordinated. I'm glad Tesla chose to recommend this company to help their customers get off to a good start. Thanks guys!
Tremayne Marshall
3 years ago
Searched around for someone to install a Tesla Wall Connector and received 4 quotes. Smart Charge America was not the cheapest, but I was extremely satisfied with their quote system as well as how simple their installation plan was. I Initially worked with Scott who was extremely helpful and made sure I was comfortable with the plan. Other companies seemed like they were making things more complicated; cut a wall in the house, run conduit from the side to the garage, etc. Smart Charge America’s plan was very simple. Clay and D, were the installers, extremely professional, and were an awesome team to work with. They did a fantastic job on the installation, cleaned up their mess, and even went above and beyond and cleaned up the rest of the garage. Extremely happy with my decision to go with Smart Charge America, and definitely recommend them.
They have the best estimate of three companies that I have quoted. Scott answered my questions thoroughly. Francisco and Company did a great job installing the EV charger in my garage. Highly recommended!
WOW!!! I contacted Tesla to get quotes for a Wall Charger install for my Model Y and they put me in contact with Madison over at Smart Charge America. If you need anything done I recommend contacting her because the communication was excellent!Once the appointment was scheduled, they sent over Abran to do the installation. Abran really knows his stuff and makes great recommendations on how to do the installation to get the cleanest look. He also goes the extra mile and has you go through a charging motion to see if the charger install location actually works for you.If you receive quotes from Tesla for a charger install and Smart Charge is one of the vendors I would go with them. The price is fair, the work is fantastic, and they are quick to communicate anything that comes up.Happy Charging!
Anders Rodland
8 months ago
Superb service, I’m a very happy customer. Francisco, Clifford, Matt and Eric came and installed a Tesla power wall on my house and they did a great job and even took the time to ensure that the app on my phone worked correctly. Top notch
Damir went above and beyond to help set up and complete the city of austin inspection needed for my Eva charger rebate. I really appreciated his work in getting this done.
Nicholas M. Vaughan DVM, MBA
9 months ago
Francisco and Justin were on time, quick, smart, polite and very professional. All yes sir and no sir…explained well, got it done in under an hour probably and took time to walk me through its use. Would definitely call again. Great stuff!
Juan Gutierrez
2 years ago
I had Smart Charge America come and upgrade my whole panel/install a new charger for my Tesla. They had very competitive pricing, well laid out invoicing/rebate information and the installation team of Damir and Eddy did a great job. Everyone was very professional and I definitely recommend the service.
Smart Charge did an excellent job installing a new charging station in our garage. Clay and Rochelle were friendly and professional and communicated with us through the whole install. They did a great job wrapping up the project, and Clay's final walk-through was very helpful. Highly recommend!
Smart Charge did an excellent job installing a outlet for a Tesla in our garage.D. was friendly, responsive, and right on time. He did a great job to make sure everything was ready to go and neat. Scott (the owner) was easy to interact with and responsive to Send a quote, schedule an appointment, and explain the best way to claim potential rebate(s).Highly recommend!
Jerry Phillips
a year ago
Francisco and Zach did a great job installing a car harder station in our garage. They explained everything and made sure that they received our input on the desired location. Very professional and did a great job
I used Smart Charge America to have my Tesla Chargers installed. They sent Brooks and Marlon to do the job. Those two guys were so professional. They called me on their way to my place and they showed up as scheduled. They were very knowledgeable and they did a great Job. My Tesla and I thank them for their professionalism. On top of it, Smart Charge America donates to One Tree Planted to plant a tree every time they install an electric car charger. All in all, I’m very satisfied with this company.
Francisco and Zach did a great job installing our new Tesla charger. In and out quickly with an issue free install. Would definitely recommend.
Joe Pattavina
2 years ago
Very happy with this company, the best contractors that I've ever worked with. I contacted about 8 different electricians, talked them through my needs, had a couple of them out to my house for estimates and sent pictures to the rest. This company may not have been the cheapest (although they do price match if applicable) but they were by far the most professional, did not require any tracking down or follow-ups. Highly recommend.
Damir and Anthony did a great job installing a Wallbox charger in our garage. They handled a change order in stride and answered all our questions. Install was clean and they were super friendly and courteous.
Amazing service , flexible scheduling and easy to work with . They encountered problems with our pre-wiring and Jason, Mike recommended several solutions and options. They had to put extra effort and extra parts due to structure of our home and yet; they never increased quoted price( it cost them over $300 for extra parts alone). Professional and Organized.
Santosh Kantharaj
2 years ago
Shawn and Damir came in to install a Tesla wall connector. They answered all my questions thoroughly. The install itself, which was slated to take 2.5-3 hours, took only 1 hour.The install was clean, quick and professional.Once installed, they walked me through connecting the wall connector to my WiFi and setting it up, and then ensured charged my car successfully.I would highly recommend Smart Charge America!
Zach and Francisco were prompt, professional, and very polite during our charger installation. Will definitely recommend Smart Charge America to others.
Blake Crawford
3 years ago
Clay did a fantastic job on the installation of my Tesla Wall Charger and whole-home surge protector. He previewed the work that was to be done to make sure it was what I had in mind, then kept me updated on the status (and made sure to inform me and get approval before making some modifications that were required). He worked efficiently and did just a fantastic job. I would highly recommend both Smart Charge and Clay to anyone for any electrical needs.
Smart Charge America was great to work with. Within a day of requesting a quote they has someone lined up to come do the instal . Clay, the electrician, was great to work with, very friendly and professional. Would highly recommend using this company for any EV charging install jobs!
Deidra Wilson
3 years ago
Clay and “D” just finished up the install on my my new Tesla wall charger and the did an excellent job. They took the time with me to make sure that the cosmetics of the install were as above-standard as was the actual wall charger. They explained the process and answered all my questions. They worked efficiently and expeditiously annnnd they left the space cleaner than it was upon their arrival. I am very pleased and would definitely recommend.
Great company to install my Tesla charger. Karina, the person of contact who worked with me, was knowledgeable, flexible, and a nice person to work with. Todd, the electrician, just did a great job with attention to detail. Overall, the price was right, and Smart Charge America had a nice team working with me.
Kevin Pardais
2 years ago
Smart Charge America installed my Tesla Wall Connector and Home Surge protector flawlessly. Brooks and Dimar were on time, very friendly and professional. They gave me a rundown of everything and patiently answered all my questions. Will definitely recommend for excellent service for installation of your EV Charger!
David and Eric did an amazing job on Tesla charger installation. Very professional and fast. Great customer service!
Manfred Wellington
11 months ago
Smart Charge America is great for installing EV chargers, they were quick, friendly and professional. Anthony and David are absolutely top-notch guys.
Michael Minnis
2 years ago
I used Smart Charge America to install my gen 3 Tesla charger. The installers, Brooks and Damir, called to give me their ETA. They were on time, friendly and extremely professional. The charger looks great! They were awesome! I highly recommend Brooks and Damir and Smart Charge America for your EV charging installation needs!
Jasmeen Waliany
5 months ago
Damir was professional and got the work done in a neat and timely manner. I recommend him and the service.
Had a great experience with SCA - they took care of my Tesla Wall Charger integration in conjunction with my complicated panels - especially appreciated Brooks, Mark and Clay's help with that - I feel like my panels / breakers are in better shape because they took a look at them. I also really appreciated their support in filing the rebate with the City of Austin - they follow up with an email that helps you apply for the rebate - something that every EV owner should be taking advantage of!
Victoria Reyes
2 years ago
I live in an older home and to install my tesla charger in the garage, we had to dig a trench to the main panel which was on a post 160 feet away. It began with Scott on email sending me detailed information about the cost and how I could finance it. Extremely helpful. Then there was David on the phone and text daily making it happen and checking in along the way. Then there was Clay, who literally had his hands in the dirt doing his best to move through various obstacles that came up along the way. We have super hard rock in the ground and had to also maneuver around other underground pipes. It was a huge job and Smart Charge America did a great job! If you want professional and high-level quality - this is your team! They will make it right no matter what it takes. I am so grateful I chose Smart Charge America.
Jeremy Maudlin
a year ago
Damir and Anthony did a great job. I was very happy with the knowledge and expertise they provided as part of the install. These guys know what there are doing and have fun too. Thank you for the great service. Peace out :)
Rajesh Satyavolu
3 years ago
Excellent work by the team in installing NEMA 14-50 charger at my new home. The team who came to install, Clay & D, were on time and did a fabulous job in completing the work efficiently. They gave me a walk thru of the work before starting and walked me thru after installation too.Great work Smart Charge America. Will definitely recommend to others.
Sarah Windham
2 years ago
D and Lala were awesome! They were both professional AND friendly. They did a great job installing the conduit we needed for the wall charger. They clearly know what they are doing, because there were no issues with the piping or install. At the end, D walked me through how they set up the conduit to our electrical box, to make sure that I knew how the system worked. It's awesome to be able to work with a company and their employees who you know will take care of you! Highly recommend D and Lala for anyone who needs to have install done.
Just finished my install with Smart Charge and it was a breeze. D came out on time, with a one hour notice, and was precise in his explanation about what would happen and how long it would take to install the NEMA 14-50 outlet. Would highly recommend to anyone looking to set up a charging solution.
Abhay Tewari
8 months ago
Francisco and eric did a fantastic job installing Tesla charger, they were courteous , professional and able to complete the job in 30 mins.
Shawn Dever.was the electrician from Smart Charge America. He did excellent job in installing Tesla wall connector and whole home surge protector. He did very clean job. Scott from Smart Charge America was pretty quick in getting me on schedule.
I was searching for a business to install my Tesla wall charger and do some extra electrical work. This company has the most amazing POC named Madison Herman who helped with the process and understanding how things would work. I owned my own company for 13 years so I know having a person like that as your face is so important and absolutely necessary for success! I highly recommend!
Prateek Somaiya
2 years ago
Shawn did an excellent job with the EV charger outlet install. He is very thorough and patient. He took the time to explain the whole process and what to expect. If you want to get an outlet installed for EV charging, look no further!
Damir and Erik just left after installation of an electric charging set up, and installation of a household surge protector. They were professional, patient with questions, knowledgeable, and fun! I highly recommend them and their company!
We recently bought a Tesla and needed to install the at home charger.Clay, Damir, and Roshell were our install team. They were very professional, answered all our questions, and did a phenomenal job.The steel piping is almost invisible from the street, you wouldn't even know it was there.On top of everything expected of them they even cleaned out the garage.Total transparency as a business as well (accurate quote and time windows)Would highly recommend.
abhinav sharma
9 months ago
Francisco provided really good electric charger installation service. He explained me different options and went with the non trenching approach. Thank you Franciso for A+ service.
Scott was great to work with and very responsive to my questions. Clay and D were both very professional and made sure things were done neatly, cleanly, and to my request (needed the charger placed out of reach of my young children). Even though they forgot the charging adapter, they made sure to let me know and returned within a couple hours to get the adapter to us. Highly recommend using them for EV charging installations.
Bryan Gottsman
2 years ago
I ended up installing the Tesla branded charger in my garage. Looks great and my Model S charges very quickly now. Good service all around and clear instructions on how to obtain EV rebate from the city. Roshell and D did a great job with the install!
Naureen Khashwji
3 years ago
Let me begin with WOW!! Dee & Soka are two highly trained and professional electricians. They answered a million questions, were patient and very skilled. They were organized and even cleaned up afterwards. I was surprised with the amazingly clean job they did for my Tesla car charger. No wires, no silver metal pipe looking thing, no box, no mess, they made it look beautiful! I'm utterly impressed with their work as well as their friendliness. Additionally, Scott was very patient with all my questions initially and a dozen phone calls. He was very professional and polite with all my inquiries. I strongly recommend Smart Charge America if you want the job done right!
Craig Carnesi
3 years ago
GREAT customer service and installation experience. Clay installed a JuiceBox 40 Next Generation charger in my garage. Clay is very professional, courteous and clearly cares about the work he does. I had a difficult time finding an electrician to install a charger until I met the folks form Smart Charge America. I highly recommend them for your charger and installation service!
I used Smart Charge America to install the electrical work to eventually use a ChargePoint Home Flex. The chargers were out of stock at the time the work was done, but the work order and my expectations were all the electrical work would be done to this specification.I finally received my charger, and the electrician put the outlet in the wrong place (the charger must be installed in a stud, and the cable will not reach the outlet). When I contacted Smart Charge about this error, I was told that the work order was to prepare to hardwire the charger, and it would just be a small amount of material to extend the wire to the charger. This was a lie.I received an estimate for hardwire that was nearly $800 as the breaker also had to be replaced. Clearly, the work order was not intended for the hardwired charger, and their contractor messed up and they are refusing to correct the problem.I am left with only being able to use my mobile charger. Absolutely do not recommend.
Raymond Cheung
a year ago
Want. quote to install a Tesla Wall Charger and an NEMA 14/50 outlet. Did not come onsite and for an extimate. Want me to commit to the Wall Charger install and will give me quote for the NEMA 14/50 install. I refused. Never received a follow-up, call back, email or a quote. Not what I expected from a Tesla recommended installer! Disappointing.
We had Smart Charge America install a new 240v/60a Circuit and Vehicle Charger in our home. Not only did they do an excellent job, but they took extra steps to make sure that the new wiring was as hidden as possible (I had a hard time actually finding it when they were done), and armored within the garage portion of the install. The results were better than I had expected. Would recommend to anyone looking for a home EVSE install.
The entire team at SCA is incredibly helpful, supportive and thoughtful. I never felt pressured to have them do more work than I needed, I always felt supported and professionally guided in my electrical projects. Their advice was sound and responsive to my own needs and preferences. And they took the time to educate me about my own home so that I now know more than I did before contacting them. Scott was really responsive to all my questions. David was very direct, clear and helpful. I can say only good things about SCA and encourage anyone that working with them will be a good experience all around.
Mike Collins
9 months ago
Francisco, james, Erik, and justin did a very professional installation of my wall charger. I would highly recommend them for any electrical work.
Karina was super nice emailing and setting up a 240 outlet for my Tesla to charge. Todd came out and did an amazing work with the installation. Had one done in VA with a different company and it was bad work compared to Smart Charge.
Nella B. Anderson
2 years ago
We just had a car charger installed D and Rochelle were so professional and nice to work with during the install. They did a great job and also provided us with detail and answers to questions as new electric car owners. Would highly recommend!!
Russell Thompson
2 years ago
We had a Tesla Wall Charger installed in the Austin area. The team @ Smart Charge America are top notch. Our sales rep Scott was super helpful, responsive and patient with all my questions. Zach came out to take a look personally and assured me that the job would be on quote and done with care. Clay, Damir and Roshell did a fast, friendly job installing everything and we couldn't be happier. Shout out to Clay for taking extra time to explain the installation and involving us in the process. Shout out to Damir for braving the wasp nests. Seriously, you can't go wrong with this team.
jordan jarrett
3 years ago
The entire experience was fantastic, from the person that gave me the information about the quote, Karina, to the installation team, Roshell and Damir. They were able to deliver a quote, answer all my questions and concerns, and install my EV charger, same day! I had an outage in my garage, that we couldn't figure out for months, Damir and Roshell were able to fix my panel and restore power. Their attention to detail and customer service was top notch. I will be recommending to neighbors and friends.
ChargePoint Flex Home charger was installed on 3/9/2020!Scott was great to deal with in getting it all set-up! Answered all my questions, gave me all options, and had quite ready to go fast!Clay and Damir were awesome with installation! They were on time, very energetic, and just great to deal with! Gave their best recommendations with regards to the install, and ended up flawless!Couldn’t be happier with Scott, Clay, and Damir! Smart Charge America is a great company and would highly recommend them to anyone!
Our estimate was provided through an email. Once the technicians arrived to install our electric car charger they were able to determine a more efficient way to install the charger which lowered the total cost. We were promptly issued a refund. Every step of the process was handled professionally.
Michael Dooley
11 months ago
Anthony and David easily installed my charger in a spot that works perfectly for my new EV. They did a great job and quickly set everything up for me.
I used Smart Charge America to install my Tesla charging station and it was a great experience. Clay Johnson the electrician showed up early and walked me through the entire process. In an hour and a half he was done. He cleaned up everything including messes left by prior electricians and showed me how to use it. I highly recommend SCA and Clay for your charging needs.
I can't recommend Smart Charge America enough for your electrical needs. The quoting process is very streamlined and can be completed in minutes from any smartphone.Scott E. reached out within a couple hours to go over my options and demonstrated excellent customer service skills and patience answering any questions I had.As far as pricing goes, SCA is very fair, and not aggressively upselling.Their turnaround is pretty good and I could get an electrician dispatched to my house three days after approving the quote.Clay J. performed the installation in a very clean and professional manner. He carefully went over the scope of work and explained in detail what had to be done. Once completed, he tested the installation in front of me and provided a quick demo of how EV charging at home works and what are the best practices I should adopt.Very good experience overall.Thank you SCA!
Khalil Jabrane
3 years ago
Very happy with this company. 2 people showed up on time and did a great and clean job installing my Tesla WC. I noticed they worked well with each other and even though one was a trainee, Clay was very patient and treated her like an equal. Good people.
Easy quote request just by sending in pictures. Fair quote and easy communication with the company. The installers Tyler and Francisco who came out finished the job quickly and with a clean install.
Scott was quick to respond to my online quote request to install a Tesla wall charger. The process was quick and convenient, and Damir was very professional during the install. Sorry about the wasps, Damir!! I promise they weren't around the day before!
Brett Rodgers
2 years ago
Scott Erfurth was responsive and turned about four quote options in a matter of hours. When I called, we had a very informed dialogue about the options and trade offs. Being new to EV charging, this was very valuable. Scott helped with my decision process and was objective through out. The wait time for installation was good and our installer came out exactly as scheduled. D called in advance, was highly communicative throughout the steps of installation and briefed me on the operation of the charging station. If you need a charger, you will be extremely happy with the entire process and outcome. Thanks for all your help guys!
Dakota Morrison
3 years ago
Work Done -- NEMA 6-50 240v install on a new 50A circuit for EV Charging.Estimate & Scheduling -- Scott worked with me to provide an estimate using Smart Charge America's fantastic online quote utility (upload several pictures, get a quote, easy!). Scott helped me get the lowest price possible from SCA by lowering the initial estimate to better compete with another estimate I received. Customer service was fast and had no problems answering my questions!Price -- SCA is Tesla certified. They're not going to be the cheapest guys on the block, but they back their work with a 3-year warranty and are willing to negotiate on prices if you provide them estimates from other installers. Personally, I was comfortable with SCA's prices given the value of a well-reviewed, community recommended installer.Work -- Clay and Richard called ~45 minutes before my scheduled appointment and asked if they could show up early! They walked me through the work to be done, surveyed the site, and got to work! Excellent to deal with, absolutely no issues, and done fast!Would heavily recommend SCA to any new EV owner in the process of setting up home charging!
Morgan Howard
3 years ago
Clay and Rochelle were here installing my new Tesla wall charger. They worked extremely hard and were very thorough. I enjoyed their demeanor - pilot and friendly. I am impressed with your constant and will spread the word!Thank youMelani Howard
Francisco and Keith came out and got my main panel completely rebuilt and up to spec fast, coordinated with the utility and basically I didn’t have to worry about anything. Great service!
Smart Charge America is a wonderful business to work with -- great communication, timeliness, professionalism, and high quality work.
I highly recommend them.
Clay and Roshell just finished installing my EV charger and their attention to detail and level of care was great. They ensured I knew what the plan was for running the conduit and walked me through the setup after the job was done and the site was cleaned.
George Patten
2 years ago
Wow, just wow! The SMART charge team was spot on with arrival time and customer service. Great guys and excellent workmanship. I am so glad I went with Smart Charge for my Tesla electrical install. I could not be happier with the install and service.
Dennis Barcinas
3 years ago
Richard is a terrific installer. I was able to chat with him as he installed the wall charger and he is very enthusiastic about his job, the whole EV movement and it showed in his work. He explained everything well after he finished and was very polite. Highly recommended!
This was a great experience. Damir and James were very professional, incredibly helpful and addressed all my questions while being very friendly and accommodating. I will be recommending Smart Charge and definitely tell my friends to specifically request Damir and James for the install. Very happy with this installation.
Wayne Sembrano
2 years ago
The Manager Scott Erfurth is very understanding and attend to the need of client.Both Electricians-Shawn Dever and Brooks Horsley are very professional and knowledgeable and good worker.Thanks for the good service. I recommend this company for Tesla Charger installation needs!
Awesome service and great quality work! Damir and Clifford were very friendly and professional, this is my second time having Smart Charge America install an EV charger and I highly recommend them.
Had a NEMA outlet installed by Smart Charge. The team that showed up (Brooks and Robert) was incredibly professional, knowledgable, and efficient. I just pointed out where I wanted the outlet to be, and 4 hours later the job was done. Brooks answered all my questions patiently, even though this is the busiest time. 10/10 would recommend.
Brittany Black
2 years ago
Roshell and Damir called me ahead of time to let me know they were on their way. They walked me through the entire process and then when they were done, showed everything they had done and labeled the breaker box.Scott was so nice and available via text and email. He was very responsive and explained everything when I asked. Everyone was very kind and respectful. So glad I went with them to install my outlet!
The Smart Charge America team installed a home electric car charging station (the ChargePoint Home 25 Hardwire) for our new Nissan LEAF. The entire team was fantastic. I was able to fill out a quote form online by taking a few pictures of my electric fuse box and the location where I wanted the EVSE (charger) installed.I got a reply within minutes, a quote with three charger options within a few hours and the Smart Charge America team had finished the installation within two days - even before we actually took delivery of the car! Plus, they handled the rebate forms for us to receive money back from our local electric utility.When we bought the car, no one at the Nissan dealership knew much of anything about a home charger. Thankfully, the Smart Charge team knew everything. Really organized crew. Can't recommend them enough.
Damir, the electrician assigned to the job, was very kind and professional and dedicated to doing a thorough job. Thank you, Damir!
elizabeth gray
2 years ago
TL;DR you pay excellent prices for good service.ProsOnline quote process is easy to complete; they came when they said they would; appeared knowledgeable; and installed a working charger in several hours.ConsOriginal quote included boilerplate verbiage that was not appropriate for our installation and I had to ask for it to be corrected to ensure I understood what they were quoting; they cleaned up some, but not all of the mess they made; I requested quote on an additional scope of work and am still waiting to receive that-- I told the salesperson I preferred to cancel the install date and wait for the quote but felt pushed into the date they gave me; I had to reach out to the administrative office twice to obtain the information I needed to file for the City of Austin rebate.And my bad: I approved the $299 upsell on the whole home surge protector, and once it was installed, realized it was actually just for electronics (e.g. not medical equipment), has a two-year warranty, and was a device that retails for $52 on Amazon that can easily be installed by the homeowner.
Jessica Achtman
6 years ago
Smart Charge Residential installed both a BMW Wallbox and a Tesla 100A Wall Connector in my garage at a great price. From beginning to end they were highly professional and knowledgeable, answering all of my questions. They aren't just electricians. Many of them drive EVs and are highly passionate about the industry!During the install they walked me through the details of the work before starting. Once completed they gave me a tutorial on the chargers and how to use them. They warranty all of their work. They really go the extra mile. I wouldn't think of using anyone else.
Peter B (PRB1)
3 years ago
We recent used SCA (Smart Charge America) to install a Tesla wall charger for my Model 3 (which will be spending part of the year in a second home “up north”). Our interactions with the representatives of SCA couldn’t have been easier or better. Everything was handled in advance via email and photos. We simply took photos of our garage, our electric panels and a few other details. And then they had everything planned, articulated and priced in advance. Although I couldn’t be in town for the actual install my adult kids (who were home) said that everything went very smoothly. We arrived at the home this week for the holidays and I was very impressed with the workmanship. For professionalism, efficiency and value I couldn’t have asked for a better experience.
Clay is extremely professional and answered all of my questions. He is a very knowledgeable electrician and was eager to explain everything as he did the installation of our EV wall charger. Highly recommend Clay and Smart Charge America. Thanks guys,
Francisco and zach were very friendly, professional, and right on time for my scheduled EV charger installation! I’ve already got it plugged in and it’s working great! Thank you!
Steven Gillespie
6 years ago
The entire Smart Charge Residential team has been very pleasant to work with. They are professional and responsive, not to mention extremely knowledgeable about the EV industry. They are passionate about their work and will go above and beyond to take care of their customers' needs. 5 star service all around!
I had a successful installation of my new Tesla home charging system by Smart Charge America. Clay and Brooks did a great job on the installation which looks great, and they also did a good job explaining everything to me.
Sangeeta Subramanian
3 years ago
I had a great experience with this company when they installed our 50 amp outlet for the Tesla charger. Demir was the employee who came, and he was extremely professional and courteous. He was also able to answer all the questions I had about the install.
I have used Smart Charge for two different installations and they do a fantastic job! Francisco is thorough and very pleasant. Highly recommend!
Quick quote and scheduling by Scott, and a quality install of our new Tesla wall charger by Clay and Roshell. Clay consulted with me on how I preferred the conduit to run so that it would be most well-hidden given the unique constraints of the job. He noted that he doesn’t like to do anything he wouldn’t want to have on his own house, and that attention to detail and aesthetics was clear in the solutions he and Roshell ultimately used. We can’t wait to get our Tesla so we can try out our shiny new charger!
Igor Miniailo
8 months ago
Zach Porter and Francisco Perez did the work very quickly (which was crucial for me, as I had a full day of pre-scheduled meetings) and were very helpful answering all the questions I had before and after. Well done!
Pierce Higginbotham
3 years ago
Zach and Roshell recently installed a charger in my garage, and I couldn't be happier with the service I received. It was a quick and painless process and they're both wonderful people to interact with. I absolutely recommend Smart Charge.
Installed NEMA 14-50 outlet. Professional team, VP answered all my concerns and is very knowledgeable. The management team themselves own EVs and are up to date with building code. Technicians were friendly, diligent and knowledgeable - they made install/wires look clean.
Clay and Rachelle were prompt and professional, but personable and friendly. They got the work done quickly but I didn’t feel like they rushed the job and explained what they were doing and why. I was undecided on where I wanted my outlet and Clay gave his opinion about where it would look best. Very pleased.
Sandeep Prasanna Rao
7 months ago
Francisco and Erick were on time, professional, installed quickly and cleaned up after themselves. They were also very friendly and answered all questions.
James Minerve
3 years ago
Thank you Clay for installing my ChargePoint Charger. Clay went out of his way to ensure that the job was done effectively and that there would be as little sound as possible. He also blew out the leaves from our garage and informed me of other possible electrical issues. Clay is a very friendly technician and I appreciate the high level of service he provided.
AARON JOHNSON
4 months ago
Great job. Damir explained to me the importance of charging up both of my EV’s
From the onset, Smart Charge was incredibly responsive and FAST. They didn't leave me hanging either when I encountered an issue with my vehicle. David and Clay have been INCREDIBLE with their service. Absolutely recommend.
Excellent installation of our Smart Charge by Clay and team. Clear communication, thorough work, and fantastic clean up (my garage is cleaner than it’s ever been). Highly recommended.
Curtis Chastain
3 years ago
Smart Charge America did an Outstanding Job with my Fast Charger.Todd, my installer did a beautiful job and placed it right where I wanted it...They were quick professional and reasonably priced...I highly recommend them!!!!
Henry and James did a great job installing our tesla wall connector. Super professional and courteous. thanks!
Clay was awesome. Showed up on time and knocked the charger install out very quickly. Looks and works fantastic. Appreciate the simplicity of scheduling online. Even had to reschedule once due to unexpected trip and they made it simple.
Francisco and Zach were AWESOME. Third time as a customer of Smart Charge in Austin, wouldn’t go anywhere else. Thanks again everyone (Hi to Scott and Joseph!)
Prompt, responsive and professional installment. Highly recommended. Thank you Francisco, Tyler and Lujan. Scott in sales provided all the help needed to understand the process.
There customer service is good and they offer a 4 year warranty. Because of some hiccups I am having a hard time getting my rebate filed and taken care of which is one of the reasons I selected Smart Charge. Hoping it gets worked out soon so I can update my rating. But, it has been a long slog - working on the rebate since June 2018 and it is now Nov 18 and havent been able to get it filed yet. Frustrating.Update. After sending emails and calling Smart Charge for months - My paperwork is finally done. It took me calling Inspections directly. Not sure in what the truth is - Inspections said they had not heard from Smart Charge, Smart Charge said they called. I have no idea who is telling the truth but I was able to get an appointment after a few calls. Someone came out from Inspections and Smart Charge and I stayed home from work. It was painful and I’m glad it’s over. While Smart Charge was good in the beginning, I probably would not use them again. Sorry Smart Charge. Not your finest hour.
Supremely satisfied with the work Smart Charge did installing my 220 plug. Clay Johnson was my electrician and he made sure to explain everything I needed to know and cleaned up my garage afterwards, so thanks for that Clay!
Sandra Sundlof
a year ago
Installers were extremely helpful in finding creative solutions to problems encountered in routing electrical cables to the EV charger location.
Thomas Madaelil
a year ago
Damir and Anthony did a fantastic job installing my car charger! They were efficient, professional, and very friendly. Great work!!!!
Travis and Roshell we awesome installers very professional. Also David was amazing in getting them to my house within 24 hours. Thanks to the whole team.
They did a great job of installation. They worked around some installation challenges to make sure we got the charger installed where we wanted it. Would definitely recommended.
Christopher Fowler
2 years ago
Easiest process I’ve experienced so far. I received a quote quickly based upon photos I uploaded to their website and they adhered to that quote. Clay and his installation team were professional and sought my input on location and aesthetics. Final product looks seamless.
Had a Tesla 240v plug installed in the garage. Jeremy and Nathan were great - went the extra steps to ensure we were happy with placement and really made sure we were satisfied.
Upon arrival, the job scope changed considerably because of issues we would have getting wiring through the attic. The crew adjusted and worked a long day taking care of everything. Clay, D and Roshell worked in the rain and cold, having to trench and bury the conduit and wire, even under a walkway. They worked until way after dark. Thanks! This is the second time Clay and D worked at my house... agIn, an excellent job. Thanks!
Francisco and Zach did a great job installing the Tesla wall charger. Would recommend them to friends and neighbors!
Jeff Grettler
2 months ago
David was great! Right on time, fast and efficient!
Francisco and Zach were on time and did a great job with car charger installation.
I recommend Smart Charge America!
Had Roshell come out this morning and fix my Tesla HPWC. My front panel light strip wasn’t working. She had to replace the whole unit but got it done quickly and neatly. Thanks for the quick and easy service call!
Shannon Murphy
3 years ago
Clay Johnson came and did the instillation of a car charger on the exterior of the house. Not only did Clay do an amazing job but I needed help moving a dresser and he was more then willing to help the mover get it on the flat be of the truck! He provided all around service! Thank you Clay!
Michelle Lopez
3 years ago
Clay Johnson and Michael are fantastic!! We are so excited to have new charging stations for travelers! Very professional, quick and excellent quality work! We couldn’t be more excited!Michelle LopezResidence Inn
Scott was super responsive and Francisco and Zach installed my charger exactly how I wanted.
David Trevino
3 years ago
They were very responsive and professional. Travis did a great job on the install and was very professional. I had absolutely no issues during the entire interaction. Thanks!
James and David were so sweet and very professional!
Clay was great! He was fast, efficient, professional and even swept out my garage since he noticed we are moving and the floor was a little dirty. Highly recommend!
Really pleased with the installation and the quick professional installation of my new EV charger. Clay Johnson was very prompt, polite and knowledgeable in completing the installation.
Clay did an excellent job of installing the charger. He was very courteous and cleaned up after. Extremely happy with the work - very professional!
Donald Hunter
4 years ago
Do NOT USE!!!!!!!!!
I used a local installer in Scottsdale Arizona and he charged me for 10 feet of wire but refused to locate the charger anywhere but right at the breaker box unless he charged nope. Total rip off and recommend other installers.
Timothy Norris
2 years ago
Marlon and Damir were very professional and made the process very clear when it came to my car charger! Very friendly service and lots of knowledge about the product.Thank you guys for making my experience a smooth one.
Imanuel John Titus Sammeta
8 months ago
Zachary Porter Francisco Perez were right on time and installed the equipment in time. Patiently answered all of my questions. Great service. Thank you.
Jeff did a great job on my NEMA 14-50 and whole home surge protector! Great people with reasonable pricing
Michael Chance
5 years ago
The team did a fantastic job installing a clippercreek 40A charger I ordered online, with great communication throughout the entire process. I wish all of my other home improvements had gone this smoothly!
Francisco did a great job with the EVSE install and was very fast. 5 stars
Tammie Blevins
a year ago
Francisco and Damir were so professional and friendly. They showed up on time, answered all of my questions and finished when they said they would. I highly recommend this company.
Clay and D did a great job and worked all day getting my HPWC hooked up for my new EV, would recommend Smart Charge America for EV buyers
Stephanie Postles
2 years ago
These guys did great. They sent D and Robert out, who were great. They arrived on time, had everything working and set up quickly, and picked the perfect spot for it! Would highly recommend!
Krishnan Balakrishnan
8 months ago
Zachary and Francisco clearly explained what they were going to do to install the charger, and then did a neat and great job.
Great EV charger install. Francisco and Zack were knowledge and professional. Installation looks great!
Srikanth Neppali
a year ago
Jeff & Henry helped me to install 220v outlet in my garage and they are really helpful abd very professoinal.
tanmay gautam
3 years ago
D and Soka were awesome really did a super job and even helped me with some great tips on Tesla charging. Highly recommended and very pleased!
Anthony Omofoma
9 months ago
Best service I have received in a while. Tyler Johnson, Scott Erfurth and Francisco Perez are amazing they made it happen. I appreciate y’all
Pawel Szuszkiewicz
2 years ago
Brooks and Damir did excellent job installing Tesla charger in our garage.
I highly recommend this company.
Zachary and Francisco were very Professional, on time and explained all the details and cleared all my questions. I would highly recommend them.
Scott McGregor
3 years ago
Great install by Clay and D. They arrived on time, maintained social distancing, and cleaned and disinfected afterwards. Quote was online and easy. Recommend.
Quick, easy and excellent service/installation. David and Scott were easy to work with and got me up and charging in no time. Highly recommended!!!
Benjamin Abeto
2 years ago
Had a NEMA 14-50 installed recently. Very pleased with the service provided by D and Lala. They were punctual, professional, and pleasant!
Francisco and Zach did a great job. Very quick install and friendly!
Francisco and Zach were punctual, professional, and friendly! I would highly recommend Smart Charge.
Awesome work, professional and friendly.. can ask for much more! Would definitely work with them again!
Damir & Erik were awesome! Quick and professional. Installation was seamless and easy.
Clay and D were on timely, courteous, efficient and completed the work with a quality outcome. I definitely recommend the and their company.
Jeff and Henry were great. Showed up on time and were very professional. Highly recommend!
Excellent work by Damir & Anthony. Professional, friendly, and got the work done quickly and efficiently. And the end results look great.
David Gettier
5 years ago
Very professional and knowledgeable. Did an excellent job. Made sure I was happy. Worked the rebate process with me. Good service at a fair price. I was very pleased!
I was able to get an install from this company and once the quote was produced we were able to schedule pretty quickly. I am happy doing business with this company.
Guys were awesome here in San Antonio . Clean work. In and out knew exactly what needed to be done. Explained everything well. Nice work!
Santosh Krishnan
4 years ago
Greg came over and did a great, and fast, job on installing the plug point for the charger. He was professional and it all worked.
Christopher Allison
2 years ago
Scott and the installation team, D and Roshell, did a great job managing and installing a Gen 3 chargers.
Francisco did a great job to install the wall collector for our model 3.
David Morales
3 years ago
Amazing job by Clay. Very thorough explanation of the work to be done. Went above and beyond to cleanup and explain safety practices. Highly recommend!
Richard Cardillo
3 years ago
Great Tesla charger install by Clay and Dee. Fast and clean with great client service.
Chance Flowers
a year ago
Francisco and Zach were very professional and had the job finished very quickly. Thank you!
Christopher Late
3 years ago
Great experience with Clay!!! Super friendly and easy to work with!! Highly recommend Smart Charge America and their team!!
Clay is really great. Nice and amazing job he did in my garage. Rally appreciated that
It's a great place to work. Friendly environment and they get the job done promptly.
George Dallas
3 years ago
Smart Charge America is it is a great supporter of the Ev community just want to thank them for the for sponsoring national drive electric week in their parking lot
Daniel Herrera
2 years ago
Had a great experience from beginning to end. Everyone involved was super friendly and knowledgeable, felt like family. Would recommend 10/10
Malcolm Holmes
a year ago
Dee was awesome! Arrived on time, got the job done quick and easy without any issue.
Savitha Ganapathi
3 years ago
Clay Johnson figured it out quickly that it wasn't a problem with the wall charger or the installation. A circuit breaker went out, and he's fixed it now.
Milan Malkani
3 years ago
Great company and awesome service. Clay went above and beyond to set up our charger in the best location possible.
Vivian Rodriguez
3 years ago
Travis and Roshell rock! They walked us through the entire process of setting up our charger. They were very helpful!
Dave Victor
11 months ago
Henry and James did a great job with installation.
Francisco and Zach did a great job on the installation!
renuka khanna
3 years ago
Roshell was great at my car charger installation work and it's done well.?
Danielle Grant
3 years ago
Clay did a great job and was very helpful , neat and prompt.
Mahesh Ganjalagunte
a year ago
The whole team went above and beyond in finishing our project that involved trenches and running some heavy power cables.
Timothy Bailey
4 years ago
Responsive quoting team and scheduling follow up. The install team was here and gone before I knew it. Great job!
Eduardo Longoria
4 months ago
Impressively knowledgable professionals and helpful
Srinivas Lakkireddy
8 months ago
Excellent work by Justin Garcia and James Sawvel.
Raymond Malkiewicz
5 months ago
Always an easy and working chargers
Thomas Wilson
3 years ago
Clay and D were awesome! Super quick and very informative!
Jeff Richardson
11 months ago
David and Henry did a great job!
Francisco and Zach did a great job.
anthony francis
3 years ago
Clay and Soka were awesome and professional!
Clay did a great job installing the charge pointe
Matthew C. Newton
3 years ago
Clay was professional and did an excellent job.
Sreeni Jagarlamudi
11 months ago
Thank you David and James for helping with my car charger
Vicky Jhurani
3 years ago
Thank you Michael and Clay for extremely professional & quality work.
Christian Leman
3 years ago
Very knowledgeable and willing to help! I was impressed.
Rajesh Venkatesan
3 years ago
Clay and Soka were Great!
Mark Schaffer
11 months ago
The support for my idea was taken seriously
Clay is quick and awesome!
Very helpful and polite ?.
I got a few estimates through the Tesla referral website to install a permanent wall charger. All were in the $1000+ range for installation only (not including the charger), which is absolutely absurd to run a new 60a circuit no more than 5 feet in my case. I ended up hiring a local guy that would do it for parts and labor and it cost $250 total. It seems to me that companies like this are deliberately inflating quotes to take advantage of buyers they assume to be affluent. Dishonest at a minimum, bordering on predatory IMO. Support your local electricians - they are more than qualified to do this work!
Vishnu Pillai
3 weeks ago
James did an exceptional job installing my Tesla Wall Connector. He was professional, friendly, and offered cost-saving advice. His attention to detail and expertise ensured a top-notch installation. Highly recommended for hassle-free, reliable service!
lailoma ghani
2 years ago
Seema Mathur (GVP)
a year ago
Stephen Thomas
7 months ago
Jessica Leggett
2 years ago
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