Best Custom Plumbing in Phoenix AZ

John and Mike are great. I first met the Allure crew when my master bathroom shower pan failed. John let me create a wheelchair accessible bathroom out of a very small space. Six months later I finally decided to remodel my 1970's kitchen. The final product was amazing.

John allowed me to implement my designs. When picking tiles, John was a phone call away to confirm measurements or advise on products. I also sourced some reclaimed ceiling tiles which with team work made a wonderful back splash. Mike would consult on installation issues. I am planning the next bathroom to be remodeled, can't wait to hire the Allure crew again. I will post pictures soon.

George gave great customer service. Good information about what kind of jobs they do and explain everything throughly. Would recommend to others.

Jeff E. and Jordan B. were very professional, efficient and courteous. They went through everything with us. We also loved Tanner Cathcart.. He was absolutely great in guiding us through this project. Our whole experience with West Shore was outstanding. We would highly recommend them.

I liked it at first.but there are already things that are falling apart

We needed a walk-in shower for my husband. ReBath did a fabulous job. We are happy with professional manner of Mr Smith and Randy the installer. I have allergies and worried about construction mess and air pollution. Randy kept the vacuum going and I did even get a head ache. I am surprised how much I enjoyed the new walk-in shower after years of a slippery bathtub.thank you for rushing the order to provide us with a safe handicapped shower.Carl and Rosann Perry

Cleanest Construction work out there!

Holtzman estimated its team would begin work on our project in May 2022, with a ‘conservative’ estimated completion date of October 2022. (Timeline was important to us because our first child was due in January) did virtually nothing over the first three months; employees visited the site 6 times during that time period. Work did not begin until September 2022, after we expressed concerns to owner and assigned a new superintendent; at that time, owner estimated December completion. It is now mid-January and work is ongoing. We brought our newborn home to a rental and have no idea when we will be able to return to our house.
We went with Holtzman because of their online scheduling/calendar tool. This tool is supposed to allow the client to (1) get a sense of what is happening when, in terms of the overall project timeline and (2) know which tradesmen are coming to the site on which day. It did not deliver on either account, as the calendar is almost never kept up to date or filled out more than a few weeks into the future. As far as the overall project timeline, we asked superintendents and the owner for a project schedule at least 20 times. The most we got (verbally) was a tentative date. As far as knowing when specific tradesmen and inspectors would be there, people would show up when no one was scheduled (including an inspector who needed a $300 check), or, conversely, we would make sure we were available only to have them not show up. The lack of scheduling was not just inconvenient; it had a big impact on the project itself, because no one seemed to be ensuring various jobs were being done in the correct order. Work had to be undone/redone, wasting everyone’s time.
We hired a residential architect to draft detailed plans for the home addition. Plans were signed off on by mechanical, structural, electrical and plumbing engineers, as well as the city of Phoenix, which permitted the project. The Holtzman team had full-size copies of these plans at the site. Various Holtzman employees and subcontractors repeatedly disregarded the plans, creating a cascade of problems. There are too many instances of the plans being ignored to list them all, examples include (1) discarding an electrical panel that was supposed to be relocated and installing the new electrical panel in the wrong place, affecting where the HVAC unit could be installed (2) installing the primary kitchen window 2 inches lower than indicated, jeopardizing ability to install outlets and switches where indicated (3) building master bath ceiling at wrong height (4) ignoring instructions to slope the slab under the new master shower, later requiring the slab to be redone, and so on.
After repeated attempts to work with our first superintendent, Joe Clark, to resolve concerns about lack of progress and poor organization and communication were unsuccessful, we asked Joe to coordinate a meeting with company owner Brandon Holtzman. He misled us, setting a meeting with Brandon for Saturday at the Holtzman offices. After showing up for the meeting, we found out that Brandon was out of town and didn't know about the meeting. Joe showed up late and we questioned him about Brandon’s attendance, Joe started yelling at us to “Get the f-ck out of here (the Holtzman office.)” He then followed us out as we got into our car and continued to stare at us as we left. Brandon was apologetic about the incident and assigned us a new superintendent, but it was still jarring. Under the second superintendent, the team left our property completely unsecured one day: front door unlocked, back door left wide open, side gate left open, keys to home left in construction area, and lockbox left open with correct code displayed. When we expressed our concern, the superintendent blamed us for not living there at the time (despite being strongly encouraged to move out during bulk of the demolition and construction phase) and told us he “never signed up for being the gate keeper.” Our third and current superintendent, Cory, has been one of the only redeeming aspects of working with the company.

Ross turned our outdated primary suite into a beautiful, functional new space. Our jetted tub from 1990 is now a spacious shower outfitted with gorgeous natural stone. What was once our muted yellow stall shower is now a linen closet with ample storage. Floors, paint, fixtures, and the works - my husband and I absolutely love our new space.

Ross was easy to work with, tidy, and punctual. He took my envisioned design and improved it. Ross is very detail-oriented and thorough — you can tell he puts his heart into what he does.

We would definitely recommend hiring Ross for your home remodel needs!

They did a great job on our bathroom remodeling. Highly recommended

I was referred to PJH through my homeowners insurance. I was able to get scheduled right away too! Debbie was the one who came out to assess my damage. She has be so helpful with my insurance claim since day one! She’s very responsive, available when I need her and overall pleasant to work with. The whole team is amazing! I would highly recommend PJH for any of your construction needs!

Mo, remodeled both my bathrooms and did a Great, Great job! If I had the money I would have Mo Jeffs remodel my kitchen!!
Thank you Mo for all your hard work. ?

Professional team!

When we needed a shower door replacement Avonti measured it, created the replacement, and installed it perfectly. It was less expensive than I thought it would be, and a higher quality door than I expected. Highly recommend

Veny does a great job. Very professional. The man was an artist with our quartz countertops and magnetic knife holder. Plus, his crew was great. When everyone was done — they cleaned up the whole job site thoroughly. I’m a very happy camper. Thanks guys for a job well done. Steve and Janine

Erika and her team remodeled our house in north Scottsdale. She was always on time, offered design input when needed, and managed the project even while I was remote. Her team worked hard, finished in the proper timeline and were within the budget we discussed. What more could you ask for?!! Definitely would recommend and use again!

Seamless experience from start to finish!

Great experience! We hired them to convert our tub to a handicap shower.
They arrived on time, finished on time, cleaned up after themselves, and the final product is so nice! We will definitely use them again!

We needed our master bathroom shower remodeled to accommodate a wheelchair user. After hearing about all the problems people encountered on bad jobs we were paranoid about choosing a contractor. We decided to go with Independence because they specialized in handicapped remodeling. We met with Mike to go over our project, got a quote, and set a start date. His crew arrived on time and were courteous and efficient. When a few project hitches came up (which they almost always do) they were resolved to our complete satisfaction.

Independence charged a fair price, honored their quote, started on time, did an excellent job, finished on time and cleaned up after themselves. What more could a customer ask for? I would recommend them without hesitation.

Very happy with the work done by Home Concepts updating a 1952 original bathroom. Will definitely contact them again for the next project. Thank you to all the Home Concept team for a job well done!

Neoteric Builders LLC is the best in the business. They were very professional to work with, finished my kitchen on time and left it sparkling clean. Fair pricing and quality materials. I highly recommend Paul for all your remodeling needs!