Best Flooring And Tile in Phoenix AZ

Everyone was very professional and very easy to work with. Mike ensured everything worked out and his patience was greatly appreciated. They truly went above and beyond in providing their service and I would definitely recommend.

Started very well. I knew I was paying premium prices but was assured there was a lifetime guarantee and even scheduled maintenance. Well. I did the demolition and removed the fiberglass tub/shower surround and most of the drywall needed to be removed. After a few reschedules based on my needs and an injury to one of their installers, the guys showed up. Things seemed OK. They use spray foam insulation to fill behind things and were nice enough to add a piece of insulation I provided. Now the problems. I have given them a month to make good on the damages, but now I am just ignored. The installers used my toilet seat to place their tools. This resulted in the Toto $50-65 seat that was almost brand new being scratched terribly. I was assured this would be replaced with no problem. Well, here I wait. In addition...the grab bars are a different model from Kohler than the shower system. It looks odd and less than premium. The caulking job was above average, but I could do better and again...NOT premium. The transition from the shower to my baseboard was pretty sloppily executed--again NOT premium. The installers used my shop vacuum as I told them they could. Problem was the whole bathroom was covered in a fine dust that included the mirrors being cloudy with dust. To add insult--the installers would go to lunch and apparently smoke marijuana. This did not seem to effect their work excessively, but it speaks to unprofessional conduct. My experience started very promisingly but has left a terrible taste in my mouth. I can NOT RECOMMEND these folks. I will post this in an effort to warn others and perhaps now they will respond to my simple request of a new toilet seat. (Over $14K of a bill must have just a tiny bit of profit, don't you think?)

We used this business for a major master bathroom remodel. They did what we asked. Everyone was incredibly professional. We are beyond pleased with results. We can’t wait to use them again. I highly recommend them for any remodel.

I contracted with Jacuzzi Bath Remodel to convert a bathtub to a walk in shower and to redo the master shower. The sales person spent five hours at our house selling all the benefits of using JBR, one day install for each, top quality produces and installation, best guarantee in the business, we signed. We got a n install date of Jan 4 and 5 for them to be completed, probably sooner. So the Tuesday before Thanksgiving 11/22/22 they called and said they had an opening the next day would we de interested, sure. So they installed the master shower on Wed. 11/23/22. Couldn’t test it because the caulk was wet and needed 24 hours to dry. So Friday I turn on the water and it sprayed all over the bathroom. The shower head had been installed with out plumbers tape AND the neck sticking out of the wall was also not tight. I didn’t remove it, I called them. They took a note and would send it to the service department. One week later I still had not heard, another email to service. The next week I called and spoke to many people finally reach8g the service department manager who sent someone out the next day. He fixed the problems. Jacuzzi customer service called me once a week to check with me to be sure I was happy…well not so far, and I enquired about the tub to shower conversion. Each time I was assured it would be Jan. 4th or before. Yesterday Jan. 3rd I received a phone call again to check and see if I had any questions or concerns, I said yes I wanted to confirm I would be receiving my schedule shower tomorrow, Jan.4th to which she said yes I see it scheduled. Let me give you the preparation instructions, which she did. That was at 9:33 am. So I prepare the house for the workers to come between 7-7:30 am. At 4:10 pm I receive a call from customer service manager to inform me that the shower pan had not been received yet and they would therefore not be coming out tomorrow. He would check on it and call me in the morning. Well, today is Jan. 4th…at 10:25 I phone customer service who pulled up my account and then needed to put me on hold so she could check. After a few minutes she returned and very sweetly told me it would be two to four weeks! I asked to speak to the CS manager and he got on the line after a brief hold. He confirmed that it would be two to four weeks! My question was why? He had no answer, that’s what he was being told. What I can deduce from this is it was not ordered in September when I signed and paid a 50% deposit, and it was never checked on in the 14 weeks since signing the contract! Yes. 14 weeks ago today I signed up for new showers to be installed….I have one but it is unusable because it to date has not received the custom glass needed and one that is now delayed two to four weeks! Would I recommend Jacuzzi Bath Remodel, ABSOLUTELY NOT! They lie every time you talk to them….even today in the background I heard the customer service rep giving the excuse that they’d had a lot of illness going around their business, same excuse I got in November when I could not get called back or a service appointment until I raised cane! Do not use them, they do not care on bit about customer satisfaction! NOT AT ALL!!! I gave two stars because I do like the look of the shower that is not quite finished….but I have not been able to use it although it has been installed six weeks, but that a different story!

Good

My wife and I purchased our Home, a Midcentury Modern built in 1955 by Ralph Haver in the Arcadia neighborhood of Phoenix. The Home had original ungrounded wiring with exposed wire splicing. There were also two rooms that were added by a previous owner without permits.

Ultimately, we wanted to fully restore our Home to its original character, while at the same time, installing all of the safety, amenities and conveniences found in homes of new construction today.

We interviewed a handful of contactors for this task, Steve Shinn from Homework Remodels being one of them. Steve immediately stood out from the group. We found him easy to talk to, prompt and extremely knowledgeable with the historic characteristics of our Haver Home.

With Steve’s help, we nearly rebuilt most of the major components of our Home. When it was said and done, we upgraded the entire wiring and electric panel, installed new HVAC main unit and ducting lines, replaced all of the plumbing lines (both supply and drain lines including the sewer), installed LED recessed lighting throughout the Home, constructed a stem wall, a trench drain and added mini split HVAC units which the City required for issuing permits for the two unpermitted rooms, installed a 16” slider to the backyard, utilized steel beams to remove loan bearing walls in order to open up the kitchen and the living rooms, installed a tankless water heater system, applied sprayed insulation in the small attic, and performed various other upgrades.

We are very happy with Steve’s work. We found Steve’s work to be of high quality and found Steve’s expertise and creativity in helping rebuild our Haver Home to be invaluable.

We plan on hiring Steve in the near future to complete Phase 2 of our Home, which will include all of the finishes.

The guy described things a lot more than others did. The pricing was maybe a little higher but it wasn't out of the realm and the thing I liked the most about them was their lifetime warranty. Highly satisfied.

Wow! I am beyond happy with Crafted, Mike Abbate, and the entire crew that worked on our home. I came across the Crafted website, and from the moment I reached out to Mike I felt like family. Their level of professionalism, communication, attention to detail, workmanship, kindness, time management, and cleanliness are unmatched! I have worked with many different contractors/companies and Mike is by far the best. I will be using Crafted for any and all projects in the future and highly recommend them! Thank you Mike for transforming our home and for being such a quality person!

Cameron R. was amazing and did a fabulous job on the entirety of my bathroom project remodel. He was quick and very polite. Very enjoyable to have be the one to remodel my bathroom.

Excellent service and installation.

I had my bath/shower combo removed and replaced with a beautiful walk-in shower. I had a specific vision of what I wanted and it was spot on. Matt was my installer. He was terrific at letting me know what he was doing. I was impressed with his skill and work ethic. I would recommended this company 100%
Thank you Matt and owners Scott and Jim.

We just finished our kitchen remodel with Holtzman and are very pleased with the results. Our house looks amazing, but more importantly is the quality of their craftsmanship and attention to detail. We’re already planning to remodel two bathrooms with them next year.

Robert and Enrique repaired some stucco on the back of my house. They did an amazing job. Would definitely recommend Todd Whittaker Drywall and plan on having them help with future projects.

A couple years ago a friend gave me a recommendation for a contractor she used as I was getting ready to do a big remodel of our master bathroom & bedroom. I called and Ross promptly called me back. He told me he would come out and look at what we wanted to do and would then give us a quote. Well, he came over on a Saturday and met with my husband & I. Ross had a lot of good suggestions we went with. We relied on his expertise and reputation and we are so glad we did! Our project turned out better than I could have imagined! Everyone who has ever seen it is blown away. Ross is a perfectionist and I really appreciate that about him. He was at our house, on time every day of the project. Fast forward 2 years. We decided to remodel our guest bathroom and I didn't even have to think about it. If Ross couldn't do it, it wasn't getting done. He has spoiled us because he takes such pride in his work. You can count on Ross to do an outstanding job! If I could give him 10 stars, I would. If you want the best...call Brower Remodeling Group!

The remodeling of our Master Bath went very well because of the professionalism of everyone involved. They kept everything as clean as possible and worked efficiently. The whole process went much smoother than any of our many past remodeling projects. and we are thrilled with our new beautiful and functional bathroom.

I currently work for Ben and finally found an employer that isn’t afraid or to good to bust his butt day in day out on the whole project with his employees! He is very meticulous, knowledgeable, and extremely accurate in all of his projects. He is the definition of a caring boss and professional businessman!... Can’t wait to see how many more families dream homes we make come to life!

Our project was enclosing a small lanai and adding a 17’ x 40’ Workshop. Their bid (I obtained 4) was very competitive and we enjoyed working with Bret. He was always on top of everything pertaining to our project and was quick to respond whenever we had questions. The workmanship was first class and we plan to hire them for future home improvements. Thank You.

Norm great guy !! Did a fantastic job very pleased thank you!!

We're so glad we went with Stellar Kitchen & Bath! We decided to do a full remodel on our kitchen and couldn't be happier with the quality and finished product! Jeff came out to our house, answered all of our questions, provided us with a quick estimate, and made the whole process so easy. Their showroom has tons of ideas to help you build your dream. I truly feel that they're a company you can trust.

I will admit there were a few issues during the redo of our shower but in the end everything turned out beautifully. I have to say all of the people we had direct contact with were very courteous & professional. They listened to our concerns & questions. We do want to send out special recognition to Keaton Linford. He was so informative, very thorough and paid the greatest attention to detail. I would actually say he went above and beyond on many occasions. We would recommend Re-bath if you are considering a bathroom update. If you have a chance to request the finish installer definitely ask for Keaton Linford! Thank you to Joe, Chris, Brett, KEATON, Hunter and Marcus. I hope I didn’t forget anyone.