Best Full Repair in Phoenix AZ

I thought we had a septic tank for our sewer service, turns out we are on city sewer and sanitation. I called Sewer Time thinking we had a septic pipe leak but it was the main sewer pipe to the street. Dan at Sewer Time explained how my sewage and water system works and that they were a full licensed plumbing company and they dug up and replaced our sewer line. They did it fast and were very clean doing the work. I want to recommend these guys to everyone sewer system or septic system they do it all.

(Translated by Google) I was satisfied with the work they did. Thank you for the good work!

(Original)
Quede satisfecho con el trabajo que isieron.. Gracias por el buen trabajo!

Gosh, where do I start. What I thought was the washing machine running (for some reason thought my husband may have started laundry :P) was actually a busted pipe. It required us to turn off our main. Our home warranty said it would be 2-4 days before someone could come out. Say what?!?! Clint replied to my plea for help immediately and within 2 hours was at our house fixing a broken pipe in the wall. Within 90 minutes, we have a beautiful new pipe and water running again :). Highly, HIGHLY recommend Clint for your plumbing needs!

They where on time , Ben takes care of everything with his machinery, we are building a new home and he’s prices for graveling where very fair compared to others, it did not make sense for us to rent the machinery and do it ourself. The other good part it’s that we found out he actually does demo and hauling too, definitely will use him again!

They were supposed to come out Friday between 2:00 and 4:00 not even a phone call had to call them no clue, said that they will come in the morning between 10:00 and 10:30. We shall see I will write another review. Bad communications. It was a no-show, To extend on my other review writing, 4 days later they contacted me from Friday to now Tuesday they really have the worst communication skills I've ever come across and their equipment doesn't seem to work. You cannot rely on them to do what they say!

Professional and kind. Very good, clean and honest work. Guy set the appointments and times were as promised. Prices as well, no surprises. Full estimate with potential additional costs discussed upfront.

Full day septic repair with maybe 30minute break during work. Left the yard looking good and Aaron even tamped the dirt down to his prevent settling.

Arthur did plumbing repair in a bath. Had to cut tile and cut it clean, covered it back up. Couldn’t tell it was worked afterword. Also took the time to show me the leak and verified the repair with me visually.

Solid diagnosis, repair and pricing. Everyone out there is in the business of either spending or making money, very happy to support this company and their work ethic.

Daniel, Mario, Jose, Rodger and Jordan or Jared were absolutely tremendous excellent professional and friendly workers. They did a great job and they cleaned up after themselves and they were very respectful to me. I couldn't have asked for better workers in and out of my house for the two weeks that they were working on my sewer system. All of these very fine workers deserve the respect and recognition of a great job done! They all need a raise! I am very happy with the job done with this very complex sewer line project. I would recommend These Fine workers and the company 2 my friends and family. Thank you very much!

We searched around for a septic contractor that could do a turnkey septic system for our new house in Scottsdale, and could not find anyone that could do the soils perc testing, design, excavate and install the septic tank as well as the leach field needed. A friend gave me Arizona septic tank information and we hired them to do our system and were very happy with how these guys handled everything.

Great company to work with!

I was in need of a septic inspection and was in a hurry to have it done as a different company had cancelled on me. The two technicians came out right on time and were very polite, knowledgeable and answered all of my questions without getting frustrated with me at all! They went even a step further when my system failed and they knew I was in a hurry so they sent another truck out to work so they could do the repair.

Will definitely use again and I highly recommend using them for your next service!

This is the second time that OPTION ONE PLUMBING has responded to a plumbing problem at my home. My primary shower drain had balls of mineral deposit (hard water at home) that accumulated over the 46 years on my 1959 home. This would take hours to drain after one shower. Devan was prompt, explained that he would do the best he could without damaging the pipes, he worked so hard. He was upfront about the situation and stated if it happens again, that I may have to get a new drain installed and/or requiring re-piping. He came back for a new/old problem, which we have been just living with, and he stated a price that was reasonable so he replaced..my husband and I ARE definitely pleased. Devan is hardworking, punctual, does quality work and is a wonderful employee of this company.

We purchased a home in Oct 2022 and shortly after started having plumbing issues. We have had several companies out, with a camera and a locator to find that there is an issue at the repaired cover in the back yard. There is standing water in the pipes and at the repaired cover.

I called Sunset as they were one of two companies that have done work on the home requesting them to come out under warranty to check the tank to verify or fix the issue.

Rainey argued with me stating that they do not warranty or guarantee their work. They dug up the system, pumped it, certified and inspected it. When there is clearly an issue. So they (or the other company - who is coming out UNDER WARRANTY to verify that their work was done correctly and identify the issue) did something (or failed to do something) correctly and we are having back up issues every couple of weeks.

Rainey then argued with me stating that I was lucky that my tank was still operational as it was built in the 60's. She continued to argue with me when I said that if you take care of things they will last and then tried to tell me that was incorrect.

This woman is unprofessional and the company is a joke. DO NOT USE them!! Less than a year after they touched the septic I am having issues and they refuse to come out to verify their own work under warranty - because they don't have one.

BUYER BEWARE!!!

Once again, we needed a plumber at my house. We purchased two new faucets for the bathroom and needed them professionally installed because there was a leak and significant calcium buildup on all the valves which needed to be replaced as well.. I called Mr. Rooter and scheduled an appointment for the next day. I got a call the day of the repair to confirm the appointment and Dan, the technician was right on time. He was very pleasant and easy to work with.After giving us a quote on the repairs, we told him to continue. He was fast and thorough. After the repairs, he checked the valves on all the faucets and tested our water for hardness.I highly recommend Mr. Rooter and will call them again for my plumbing needs. If you get Dan Dein as your technician, I know you will receive excellent service.