Best Drains Drain in Phoenix AZ

I thought we had a septic tank for our sewer service, turns out we are on city sewer and sanitation. I called Sewer Time thinking we had a septic pipe leak but it was the main sewer pipe to the street. Dan at Sewer Time explained how my sewage and water system works and that they were a full licensed plumbing company and they dug up and replaced our sewer line. They did it fast and were very clean doing the work. I want to recommend these guys to everyone sewer system or septic system they do it all.

Matthew came out to our home to fix clogging issues. He was very professional & didn’t take long at all. I appreciate him for walking me through everything he was doing (Even if it was just to step outside for a tool). Also may I note his courtesy was very appreciated. People who loves what they do seem to have a better work ethic and it showed as Matthew was presented with two additional sink problems he was unaware of upon arriving. Thank you so much for doing your job CORRECTLY, RESPECTFULLY, AND QUICKLY. 10/10

Called this place to schedule a pumping and they were 1 month out. I waited a whole month and they never called and never showed. I spoke with Wally and he says he called and his driver called but obviously they didn’t because there is no proof in my call log of them calling. Point is they don’t care. They don’t even try to accommodate you. They want me to wait a whole month again. Unprofessional. If there first job is 8-9am then they should make someone work 7-8 to get a job done that they didn’t get done in the first place. East fix but these guys don’t care.

I really can't say enough good things about Jake and Black Mountain. We operate a short term rental and had our septic tank filter clog and tank needing to be pumped. To make matters worse, we didn't know where the exact location of the tank or lids since the home was a fairly recent purchase for us. Jake located, dug everything up, installed risers, new filters, lid and cleared our blockage. All within a few hours of our call. We had a real sh*tty situation on our hands, but Jake took care of quickly, effectively, and a very reasonable rate. We now have a reminder to have them out for our annual inspection and cleaning here on out.

My home warranty contracted this company for plumbing services I needed. I'm grateful for the courteous and professional service that I received, not once but twice. Plumber was early to both appointments and called ahead of time to see if that was okay. He was honest and took time to explain the repairs! Highly recommend Charles and Belsito Plumbing!

I called them to clean my septic, I was given a quote and price was agreed upon. When they came out two gentlemen started telling me all about how they had been there before to clean it for previous owners and then began to talk down about them and tell me things that had nothing to do With what they where doing. If I hadn’t been out there watching what it was they were doing I’m sure they would have broken the cover for the septic and so forth because one told the other to be careful since I was watching and they didn’t want me to see that they broke it because they were being reckless and didn’t want to bring the tractor down from the trailer. Them a few days later I get a call for my card info to process the payment gave it to them and then she tells me that the owner said my place was to far and wanted more money. I began to tell her that’s why She asked for my address and gave me a price now she’s talking me it’s another $150 because where I live. Lost my future business!

Patrick consistently does a superb job with anything we throw at him - whether it's a commercial water heater, water hammer, clogged dirty line, new faucet, etc, etc. Very personable and likeable - he's a terrific representative for Valleywide Plumbing!

Additionally, there's Rachelle, at the office, who is a fantastic first contact and very helpful too!

Very unprofessional and rude.. lack of communication.. septic tank was back up and I called it took them 4 days to get here and when they did they never called to confirm with me what time they’d be here.. I got a call while I was at work and couldn’t answer at the moment so they left me a voicemail saying “hey someone will be there in 5 minutes “ and that’s it.. I work 30 minutes away from home so I rushed home and nobody was there so I called and the lady who answered said well our guy went down there and nobody answered the door so he just left to the next job.. I’m like well if you would of said that you’d be there a certain time then some one would of been home don’t you think?? She just hung up didn’t care at all

So refreshing to have an honest plumber! Stevan was early to the appointment. He was extremely articulate and explained everything . After scoping the line with camera explained there was no issues with line and showed us the video. Other plumbers told us that the line was all deteriorated and needed replacement and told us it was all original cast iron when in reality it was 90% new ABS. Thank you, Stevan! Restored our faith that honest tradesmen do still exist!

Rick and his crew at Casa Grande Septic have always went above and beyond. The knowledge and hard work make them the best in the state and will make your experience easy and painless. The attention to detail, cleanliness and response time is always impressive, We have used them for both our residential an commercial pumping in Arizona. You'll be hard pressed to find a better pumper!!

Option One came to our house the same day we called for service. Our kitchen sink was backing up.Robert was our tech. He was professional and friendly. We were given great service and since we’re in an older home, we were advised to follow up with preventative maintenance on a yearly basis. We’ll be calling them again when it’s time for maintenance and referring them to our friends and family

Very happy with Edy's service. He had an idea what was wrong just with a telephone call. When he got here, he looked at our toilet, bathtub and sewer drain. He was here less than an hour, so very efficient, and resolved issues. Even our dog warmed up to him instantly, and she is a very high strung personality with strangers. Highly recommend.

I had ejector pump that seized up and was challenging to access on my septic system, I couldn’t use shower or use the restroom for days! Called 10-12 different companies and no one wanted to help me! Joe at Mr Rooter called me back and immediately set up a time to come out and assess it, he also did some research on the Leadtime of a replacement pump if needed prior to showing up, he had 3 options for replacement pumps. Luckily they were able to unclog the impeller on the existing pump at a fraction of a replacement pump! Thank you guys for stepping up in a bad situation and doing a great job!!!

After being let down by one of the larger on-line so-called 'emergency' plumbing services who failed to arrive within the time agreed, James was with me within half an hour. I have no reservations in recommending James, who is knowledgeable, courteous, dependable, and reasonably priced. This is a rare combination these days.

I contacted this company to come out as I had a clog in my sink. It was around 7:30pm and they were nice enough to come after hours (for a fee of course) and unclog my sink. I gave them access to my house through the front door and side gate and secured my dogs in the garage so they could move about the house with no problem or interference from my dogs. Roy and the gentleman who were with him did the work they needed to and said they were done with the job and cleaned up and left. I let my dogs out back to finish dinner and about an hour later was alerted to the 5 cops cars beside my house. I realized at that point, Roy left without closing the gate and my dog got out and was hit by a car and died shortly thereafter. I emailed the company to let them know about the situation and their response is that they have no liability for leaving gates and doors open and have offered me 100 bucks towards the 1k I spent that night. If you have animals, don't use this company, as they have no regard for animals and will leave your house without checking to make sure they secure their access points. HORRIBLE company with a HORRIBLE owner!