Universal Drain Cleaners

Eddie is Amazing! His business motto is awesome, no advanced appointments -you call him the day you need him! Truly unheard of -yet brilliant, so relieving and beyond needed. Especially when every company you call tells you they are booked out for 2 weeks or longer when you currently have water backing up in your home thru the shower and toilets, and waiting is clearly not an option. Eddie came highly recommended to me and I have experienced exactly why he was so recommended. Eddie thinks out of the box, works to solve your problem(s) -not create one(s) like many others do. He’s professional, clearly experienced, reasonably priced, and has been “Available” to help when needed! Clogged pipes, water/sewer backups don’t wait to be cleared - thankfully Eddie understands this! I’ve been in real estate for 23yrs- I’ve experienced the good, the bad and the terrible. Eddie is Exceptional and I highly recommend him & his company- Universal Drain!

Our experience w/Ed was extraordinary, considering what usually is a very ordinary straightforward transaction. Not only was this gentleman extremely professional, but he was most importantly well experienced & skilled in his craft. His talents go beyond normal plumbing...Ed was super informed & passed along a snippet of his knowledge to educate us on the common inner workings of our piping system & the how's of future maintenance to remedy & prevent issues! A1 guy in our book.

I had a clog in my primary bathroom causing the sink, shower, or toilet to fill with water when water was running from one of these sources. One plumber came out and said they'd have to install a cleanout by cutting a hole in the wall 2x2 feet and it would cost $1200. I called Eddie who came out the same day. I appreciated how thorough he was in assessing my particular plumbing system at my property. He walked around my property, asked questions about the house, my past experiences, and then went on the roof (something other plumbers refused to do). He used a snake to clear my clog. He finished in about 15 minutes time at my house and not only fixed my problem, he educated me on how to prevent the problem in the future. Instead of spending $1200, I spent $200. If you have a clog and can't clear it, just call Eddie - don't waste your time with others. I highly recommend.

I had a clogged sink and was referred to call Universal Drain Cleaners. Eddy was able to come out that same day. Not only did he quickly unclog the drain, he provided a ton of helpful information and demonstrated a strong foundation of knowledge on the subject. Price was reasonable, and Eddy seemed to really care about the customer by providing expert advice on preventive measures that other plumbers either don’t know about or would rather not tell you. He has many years of experience on older and newer homes alike. I would highly recommend using his services for any drain issues in your home.

We’re so happy we found Eddie. When our 1940’s historical home kitchen sink clogged up, an hour of me plunging did not work. We called a popular plumbing business in Phoenix that we have used in the past. They could not get their rooter snake past 5 feet from the sink. They said it was the pipe under our floor that has collapsed and would cost $2700 to jack hammer up a 3x3 foot square in our kitchen to access the drain and repair it and that would take a few days of work. They told me that the plumbing is bad in the Willo Neighborhood and that it will just happen going forward. So I paid them $220 and my sink was still clogged. That’s when I decided to ask for a second opinion.

My wife found Eddie on NextDoor who had great recommendations so we called him. Eddie promptly returned our call, talked with us for about 15 mins, told us about his experience with historical homes. He sounded really confident that he could fix anything; very experienced sales pitch. I am a general skeptic, but he sold me over the phone with a no-surprises price to come out. He was available the next day and said he would text me when he was in the neighborhood, which he did and gave me an hour notification in advance. He showed up, took command of the situation, grabbed his equipment, easily got past the 5 foot block (that the other company said was a collapsed pipe), but the 50-foot snake did not solve the issue. So he grabbed the heavy artillery out of his truck, went up on the roof (which the other company did not do), worked for about 15 mins, and the drain came unplugged. He even let me make a short video of him explaining what happened and how to prevent it in the future, which I requested so that I could show my kids what not to do in the future.

In the end Eddie said my pipes were just fine. He fixed the issue for a total cost that that was less than what the other plumbing company charged me for doing nothing. I just wonder what the other company would have done if I had not found Eddie - dig up my floor, see that there was nothing wrong, pretend that there was something wrong, pretend to fix it, charge me a couple grand, move on to the next stooge. How would I have known otherwise?

FIVE STARS FOR A GREAT FIRST IMPRESSION! Thanks Eddie!

Had two bathroom sink drains clogged. Not the first time it's happened but it's been a tough project for plumbers in the past. I was looking for a drain cleaner specifically and came across great reviews for Universal Drain Cleaners. Eddy was able to come out the next day and was done with the job in about 10 minutes. He explained why the clogging is happening and what we could do to help prevent it from happening again. I was very impressed with his experience and knowledge. Plus he's just a nice guy. I will definitely use him again should I have drain issues. He also gave me a name of a plumber that he's worked with. I have never had a go-to plumber, so I will definitely try his friend when that need arises. If you have any sort of drain problems, you won't be sorry with Eddy at Universal Drain Cleaners. Thanks again, Eddy.

Highly recommend Eddy. He is incredibly responsive and when a job needs to be done, he is there the next day!! We will be using Eddy from now on!! Great guy as well!!

If you have a plumbing issue, Eddy is your guy!!!

Very happy with Edy's service. He had an idea what was wrong just with a telephone call. When he got here, he looked at our toilet, bathtub and sewer drain. He was here less than an hour, so very efficient, and resolved issues. Even our dog warmed up to him instantly, and she is a very high strung personality with strangers. Highly recommend.

Delayed review due to the holidays but they wouldn't have been near as enjoyable without the drain cleaning service Ed provided a couple of weeks ago! I called his # in the eve based on reviews and he was quick to answer, listened to the issues, and scheduled me. He showed up on time and actually did an additional drain. Great service and tons of expertise. Super nice guy who provides tips and tricks to keeping the drains clear in the future. Before you call another place that tells you they have to send a tech to even give you a price...call Ed! Happy New Year.

I was very fortunate to come across Eddie from Universal Drain Cleaners. My clients ran into a nightmare the day they took possession of their new home. Their daughter had taken a shower upstairs and then noticed a huge leak, and came all the way out to the exterior of the home. It really put a huge fear in my clients and just thought the worst thing EVER! It’s so hard to trust any repair man these days, and can really be taken advantage of. But that did not happen with Eddie, he really went above and beyond! He took my call right away, came within the hour and fixed the problem for $140. It went from being so horrible and scary at one point, to just THANK GOD WE CAME ACROSS THIS HONEST MAN! I can’t say enough great things about this company and what an amazing experience we had. I’m a realtor and will forever keep his contact info handy! Thank you Eddie!

I would give Universal Drain more than five stars if I could. I have had them out several times over the years to clear our kitchen, bathroom, and washing machine problems, even on two holidays when we had total clogs in the kitchen. They can usually schedule us the same day or the next day, including in the evening. Eddie, the owner, has so much knowledge of drain systems that he has yet to be defeated by our very old house. I really appreciate that he explains the problems and how to try to keep them from happening again. I highly recommend Universal Drain.

Eddie's name was given to me by a friend. He is fantastic. I had a big time plumbing company come unclog a blocked drain and they said I had broken pipes and they could fix for$12,000.00. I called Eddie and he fixed my drain and I had no broken pipes. You need to call Eddie if you have a clogged drain. I wrote his name and number in black felt pen on the inside of my kitchen cabinet so I have it handy. And I will be calling the other company and having a conversation with them.
Alison

After 3 days without plumbing and as many plumbers, called Ed and had my blockage cleared within a half an hour. He really knows drain cleaning and what causes them. My problem happened to be my low water toilet doesn't have enough umph to push waste down the long line to the septic tank. I'll be shopping for a good old fashioned 5 gallon flusher. Fair pricing, information shared worth a million . Call him first!

Eddie at Universal Drain Cleaners has been my go to drain guy for many years. He is simply amazing.
When your toilet is clogged you need help right away. He always answers my call, arrives on time, and fixes the problem quickly. He has great knowledge of plumbing systems old and new (including my 1940’s house). He takes his time telling you what the problem is so that you understand what is going on in your pipes.
Unlike some, he also lets you know best practices and preventative measures to take so you do not need him again. I trust him. He has my best interest at heart. My problem is roots (that I choose to procrastinate fixing because I love my plants and am cheap!). Hence, I have needed Universal Drain Cleaners multiple times over the years. But on advice from Universal I have reduced my drain problems significantly.
Once I tried a different company. I ended up having to call Universal Drain Cleaners to fix the original problem plus the problem the other company caused while pretending to know what they were doing. The other company charged me much more than they originally quoted for uncompleted work and their mistakes. Eddie charged me his regular affordable charge and made my worries evaporate. That one visit alone saved me so much stress and headache I silently thank him every time I see my bathroom. That is how awesome Eddie and Universal Drain Cleaners are!

Fast and fantastic professional service.
I have used Ed's service for the last 10 years on various homes that I have been remodeling. He is fast and explains everything, so I have confidence in his ability and always appreciate his fast service. Well worth every dollar every day!
Thank you Ed
Scott @ Color House Properties

I've used Universal Drain literally dozens of times since 2004... for my hotel as well as my 17 residential properties... Ed is fantastic, and can work with very complex and delicate drains. There is quite a bit of intuition, feeling, etc required when cleaning out drains, and Ed has it with his tremendous amount of experience... 5 stars all the way.

I have had Ed to my home 2 times for 2 different problems.1st time I had clogged sink on Mothers Day and called a big box company who came out and said I had a broken pipe underground and cost to fix approx. $15,000...they would tear out half kitchen wall+ jackhammer concrete outside next to my pool. Cost did not include repair of wall+concrete. I REALLY BELIEVED THEM. My sister said get 2nd opinion. Ed came out CLEARED clog and schooled me on keeping sink clog free..2nd time was a clogged toilet. Ed cleared it! I am so happy to have found an honest and hard worker!! Thank you Ed!!

I am so lucky to have found Ed. He is by far the best at his trade. I had initially called Rooter Rangers (after spending about $1000) and was told that I would need another $4k to jack hammer the house to replace the pipe with the object lodged. They spent maybe 5 mins trying to clear it.

Then Ed came and actually did what a real plumber was supposed to do. He spent almost 4 hours pushing the object all the way to the main sewer and resolved our issue and for a fraction of the cost.

Don’t use the quick rooter ranges, use real professionals like Ed. He will get the job done and done right.

Removed my toilet before checking with me and didn’t reseal the toilet so it began leaking. I now have to hire a separate person to fix what Universal Drain broke.

Update: very kind and responsive but I already hired a second plumber to reseal the toilet. I will say when hired initially they did properly clean my drain, resealing was the issue.

Had a chronic problem with sewer backing up. A plumber that smells good wanted to dig up the front yard and driveway to remove a portion of line that he claimed had tree roots in it. Edy found the problem -- an object lodged in the pipe -- and pushed it through. Patient, knowledgeable, thorough, and honest -- all attributes to describe this man. Call him FIRST.

Called Universal Drain on Saturday((4.4.2020) after experiencing a clogged drain issue. Edy was at my place within an hour as he said he would be. He had the problem fixed and explained the issue in understandable terms within 30 minutes! Completely explained the issue and what we had to do to avoid this from happening again in the future!! Will call him again if needed without a doubt!