Best System Audit in Phoenix AZ

Technicians did a great job with a very difficult system another company left messed up and at the beginning of the hottest days. They really worked hard to get it working again and came through with flying colors. If I could give them 10 stars I would they definitely deserve it. Desert Diamond is a great company to do work for you I highly recommend. Thank you!

Very professional, very thorough very thoughtful

Awesome people!

Called at 8 pm for Emergency Service. Was told someone from dispatch would call. Still waiting on that call 12 hours later.

Mackenzie Cajudoy was very professional and very friendly. He was honest and did not try to sell me on something that I did not need. I have a system that has 3 flappers and thermostats and it was obvious the one to the great room was not working as it would take hours to cool down if we cooked but the other zones were working just fine. He looked and saw it was not working and said it needed replaced. However, he took the extra step and double checked my flapper that was not working to make sure he would get the correct part and found that I did not need the whole system that is was just a loose wire. He fixed the wire and it is now working. He saved me and my family $1,000, and that is huge weight off of us. Thank you Mackenzie for being so honest as you could have just replaced it when it really was a simple fix. Awesome technician.

A new Lennox AC / heat pump was installed this year. The fan blower is designed to run (with Fan ON) on a low speed until the cooling or heating cycle comes on, and then it shifts into high speed. I wanted the fan to run at the same sounding speed all the time, since when the cooling mode cycles off at night the change in fan sound from high to low wakes me up. The only AC service provider in the valley who knew how to fix this problem was Dial One Mears. The Manager called Lennox, got all the details and fixed the problem without violating the warranty. Now I only get woken up if the power goes out in a storm via APS.

Will did a fine job and was professional once he arrived. But Please note the arrival time frame was supposed to be between 7 am and 12 noon but tech arrived around 12:45. I called customer service at 8 pm to obtain an estimate of timeframe and was told I was first on the techs list. The estimate provided was approximately 10 am. That wasn’t very professional to give false expectations. Don’t make any plans for the day!

Octavio was extremely professional and proficient.

Green ID is a reputable company that makes a positive difference in the lives of many of my neighbors. Not only do they add efficiency to homes and help clients save energy and money, but they do it with integrity - something missing in other companies in this line of business. Keep up the great work, Green ID!

Excellent service and very professional, Jeremy is very knowledgeable, KEEP UP THE GOOD WORK

They were working on our neighbors business and proceeded to set up their cranes and trucks in our parking lot, blocking our customers and store vehicles without asking. We asked them multiple times to move some of their vehicles so our store could operate, but instead their crew gave us a bunch of attitude until we had remind them they were on our private property with out permission or even asking. Begrudgingly they moved, but continued to act rude and unprofessionally the rest of the day. After leaving piles of trash in our parking lot, we had to ask them multiple times to pick up after themselves. After removing their trash we found screws and nails left over from their work in our parking lot. In short they took over our parking lot with out asking, when we asked to have some of our space back we got attitude and delays, then they left a huge mess for us to clean up after them, including nails our customer would drive over. If they are willing to risk our customers safety by leaving nails in a parking lot I doubt they care are about your safety too.

If you need A/C pros, these are the folks to deal with!

Manuel and Frank were great and quick to fix the problem with my ac only blowing cold air. Thanks Team Manny

5 Stars! Sometimes I go there and help them with their EMS items. Shortly after, I get a donation to my family's well being. They are a great business to assist in helping both commercial customers and school districts save money, while ensuring their partners (employees) are taken care of!