Best Sump Pump Installation in Phoenix AZ

Wish I could give zero stars for this company. We called this company 3 years ago to come out and check our ac because the fuse kept going out, they told us the whole unit needed to be replaced soon or this would keep happening. We reluctantly agreed on a new unit instead of just putting a band aid on it. I told the employee that I wanted to look around for different options and pricing(I don’t like to just go with the first one without some research). This made the employee not happy and I was basically bullied and belittled until I signed paperwork for purchasing a new unit that day. The employee had no problem telling me that their company didn’t want to wait around because they had other customers, and at this point we would have been charged for the $79 fee to just diagnose the problem. Like I said I felt bullied into this but reluctantly did after my house had reached 85 degrees and only growing hotter. Well my 3 year old ac unit just went out again with a broken fan motor when they assured me a brand new ac wouldn’t have a problem for at least 10 years, I called them to ask them to come out and look at my unit and the woman on the phone was so rude I ended up hanging up on her. She proceeded to let me know that was not their problem it went out after 3 years and said I wasn’t maintaining it correctly and if they came out to check it we would pay a fee no matter what. She didn’t offer me a waived appointment fee of $79 with any potential work, but she did make me feel remorse that I went with this company in the first place. After I got off of the phone I called Penguin Air and plumbing and was amazed by the fantastic service I received from them at an amazing price! Honestly if you want a horrible company that doesn’t care about you go with Hays. Be smart and avoid a headache DO NOT USE Hays cooling heating and plumbing!

Jair Ramirez was professional, pleasant, and knowledgeable about the work and what could need to be repaired or replaced. Giving the estimate was not stressful, and I was fully told about the measures that will be required. I will definitely recommend to my friends and family.

Robert was very professional, personable, on time and knowledgeable. He diagnosed the problem immediately and knew exactly how to repair it and get it done quickly. I would use him again any time!

Tremendously smart and experienced...

We had Goettl out yesterday due to a lack of heat. They sent a tech out to troubleshoot the unit. after checking everything found a few loose wires and reconnected them. We were very happy with the service. He said if it still did not work, to call and they would come out. Well, no heat this morning. When I called they were very apoligetic and said they had Elvin out today. He was very professional and ran a complete test of the system finding that the thermal coupler switch that was having an issue, intermittenly. There was no charge for this today. Highly recommend this company.

Always great service. We have always recommended them to friends and family. Marcell came out and fixed our hose bib that broke off and caused us to shut our water off. Very professional and friendly!

always a fantastic experience with Lincoln Air. Timely, friendly, and professional. We have 10 years experience with Lincoln Air and are on their yearly maintenance plan

The Plumbing technician did great work, fast friendly and efficient. Work looks great and he cleaned everything better than when he came. Respectful of my needs and I never felt pressured into making a decision. Would highly recommend them in the future.

The Service Tech was Mike. He was on time, completed a series of thorough preventive maintenance checks, offered professional recommendations, and was friendly throughout. A+ service, from this Customer's viewpoint.

Inspection went great. On time and explained issues.

Good plumbers they always respond fast to emergencies even after hours