Best Custom Build in Phoenix AZ

I made an appointment with Cactus Mechanical last week to have my AC unit checked/tuned up. I was told they would call me 30 minutes prior to their arrival, so I needed to take a day off work to be home. The day of the appointment arrives and instead of getting a call saying, they were on their way they call to tell me they have to cancel because of a high level of broken AC units.

I completely understand and appreciate they are focused on getting AC units back up and running before doing any regular tune ups. However, they should have called a day earlier to inform me they had to cancel so I did not have to take a day off work.

Potential customers call a day before your service to verify Cactus Mechanical will show up. Otherwise, you may be sitting at home for no reason.

Francisco Marquez, CEO of King Mechanical is extremely knowledgeable and caring. I give King Mechanical a most enthusiastic endorsement for quality of service and professionalism. Michael K.

Great service. Scott from Scottsdale heating and air was very informative and did a great job. Thanks Scott!

The service we received was exceptional. Our technician (Daniel) went above and beyond to assist us in getting our AC unit back to working order. He kept me in the loop throughout making sure I knew what he was finding and will be correcting. I would HIGHLY recommend them to anyone.

This company is fantastic! The owner Taps actually shows up rather quickly and makes the right diagnosis everytime. He was even able to help me over the phone once when my heating was out. The prices are extremely reasonable and below the competitor . I highly recommend this company to anyone with heating or air-conditioning issues.

I had a condenser installed in my AC. The next day, it wasn't working properly, so I had a tech out. He supposedly fixed it, but now its just a few days later and the system is broken . I had a full system installed using Howard Air and had some major problems with that install as well (leaks, warped wood, mold). I would strongly advise you to look elsewhere. I wish I had

Madison did a super job on my new condo's AC. He stuck with it in spite of unforseen issues and made sure all was done properly! I appropriate Howard Air & Madison's workmanship.

Zeke and the entire B3 refrigerator team are simply the best in the business. We refer them our clients as well as use them on our own homes. Thank you team for making it happen and getting my home cool again ?

Troy and his guys redesigned new ducting and installed 2 A/C units for us. We couldn't be happier! Phil and Eric did clean work, were courteous and great at communicating about when they would be here and they were always on time. No sales pressure, great communication, and great service! I recommend ACA to anyone!

Great place to work!

Installation of a new unit. Prior unit was 15 years old and struggled to keep home cool. Phx Air scheduled within a few days for replacement and new unit was up and running within 5 hours! Techs were on time and courteous to answer all questions. Evenings in the home now are enjoyable with the even airflow. Cheers ? to another fifteen years with the new unit!

Highly recommend Phoenix Air

Excellent, tech was very good and he should get a raise

Mike, Calvin & Darrell are great people to work with. They know their industry and have great customer service and work ethics.

We live across the street from Scott, one of their Service managers, and he helped us decide to go with Scottsdale Air (after we got 3 other bids) Eric Johnson came over to talk to us, and as a sales person myself, I was prepared for the hard sell. Imagine my surprise, when he asked where the attic access was & got up in the attic and poked around, made notes, took pictures. I had an idea of what level of HVAC I wanted to go with (as cost was a concern). I had done my own research prior, & wasn't really interested in the high end stuff because I thought for sure I wouldn't get my money back. He did load calcs, listened to the concerns we had about hot spots, and went over equipment choices, available rebates, energy consumption (my biggest concern), helped me do cost comparisons, and answered every question I had. I have knowledge of the industry based on my career, and he was completely respectful of it. He spent a lot of time looking to solve the issues we had, without adding additional expense (which we thought would happen). He is very knowledgeable, and is a master at his job. He didn't oversell or try to upsell anything we weren't interested in. After listening to our concerns. he came up with some good ideas, which were implemented and so far, they are working out perfectly! With our old unit, we would have turn the volume up on the TV about 10 notches, every time it kicked on. Our new unit is so quiet, I have to go look and see if it's still running. The installers were great too. They were respectful to me, and to my home. They cleaned up and avoided messes if they could. They explained our new thermostat, and filter changing, the app for the Tstat (and I love apps and gadgets!) etc. I was very impressed. I'm 100% thrilled, and look forward to saving on my energy bill. Call Eric Johnson/Scottsdale Air, he's your man if you want a new energy efficient unit. (Scott's pretty cool too.)

Great group of guys and excellent customer service! Quality and consistency of work was so stellar that that I decided to work for them myself after being a customer for 3 years.

awesome place!

I am very pleased with my experience!! Their prices are reasonable and service is exceptional!