Best Water Damage Insurance in Phoenix AZ

Doan is a great company for anyone looking to remodel their homes. They are very good at being on time and making sure everything is done the right way and they were super clean after the job was done. Highly recommend!!

These guys do great work. Their work is clean and they are on time to the appointments. When they are finished with the job it looks great.

On Thursday, June 4th, 2020 we came home to a flooded home due to the toilet water supply hose breaking. I called Arizona Fire and Water to come and do the cleanup. Their reviews seemed rather good. Although we had to relocate to a hotel for the next five days, we felt confident that they would do a good job. We handed over a set of keys for them to use. They told us that they would be using a lock box on our house. On Saturday morning I returned home to pick something up and I had forgotten my keys at the hotel. I called my partner to tell him to call AZ Fire & Water to get the lock box code so that I could get in. To my surprise, they had not locked our home and I was able to enter without my keys. Anyone could have walked right into our home once they were gone. We informed them of their HUGE oversight as well. Upon entering I noticed items missing as well as damaged. They did inform us of damaging our bookcase which was unrepairable, but they did not inform us of other damage.
Once payment came due our insurance company requested verification for overcharged services and materials. AZ Fire & Water would not comply. This information was requested at least three times. Every time they did not respond. One of the fees was for HAZMAT PPE. We were at our home for a few hours before we left for our hotel on that Thursday and did not see one employee of AZ Fire & Water doffing HAZMAT PPE. I work in an industry in which I knows what this is. Jeans and shirts are NOT PPE.
Once they determined that our insurance company would not pay the $1500 overcharges, they came after us for payment. We told them that they had the chance to get paid. They threatened a lien on our home. I expressed that if they tried to do that, we have enough evidence to defend ourselves in court. I had to file a police report for my missing items as well, as they are valuable and very sentimental. They have not to this day replaced our damaged items or compensated us for the items that came up missing.
I would NOT recommend this company.

Good guys, clean work.

The team led by Ed Corbett of Venturi Restoration did a great job restoring / replacing / repairing and ultimately returning the water damaged areas in my home to “better than original” condition. I give this experience an A grade!
I would highly recommend them.

Thanks particularity to Ed, Larry and Tara!
Sincerely, Mark Cassin

Troy was very professional and made sure the work that needed to be done was of good quality and he had great communication. I appreciate the timeliness of the project. Thank you!!

I had spoken to Amie who was very professional and understood my concern about the lack of insulation in my attic. I was told by another company that I had no insulation in my attic which was very concerning to me. Amie sent Sean out who took a look in the attic land discovered there was 14 inches of insulation throughout the attic. I had plenty of it. The other company was just trying to get one over on an elderly couple. Thank you Amie! I will contact your company whenever something needs to done at my home.

Awesome and prompt service! Eric was very professional and honest and was able to work with us and get the issue resolved! We would highly recommend you give them a call

DRR was quick, empathetic and effective. I had another restoration crew tell me that I needed to replace the whole floor after a water burst and to not even attempt to dry the floor. DRR came in and dried everything up and took care of the project in about a week. Highly recommend

Overall I am really content with the prompt services that you guys provided yesterday.Thanks a ton for coming out with full force to help me resolve it quickly . Thanks again.

MY INS CO SENT ONE CHECK TO BELFOR WHICH WAS AN OVER PAYMENT OF ABOUT $10,000 DOLLARS...IT HAS BEEN APX GOING ON 3 MONTHS THAT THEY HAVE NOT RETURNED MY MONEY! MOST THIS MONEY IS DUE TO ANOTHER CO WAITING NOW ON THERE PATMENT ...THIS IS CAUSING ME MUCH STRESS AND I JUST HAD MAJOR SURGERY AND BELFOR KNOWS THIS...VERY UNPROFESSIONAL STEALING MY MONEY BACIALLY

Very attentive to details, really superior service techs. Mom's place looks like new again (and smells even better!).

They were fast and efficient. Done in less than 3 hours. Lucus and his crew were so on top of it.

Very professional and the work was done quickly.

Very wonderful people .very helpful and caring . Did amazing work

Bob and Ryan with square one were awesome. Couldn’t have asked for a better company to help us with our problem. Bob was exceptional in his work and just a great guy! I would highly recommend this company and will call them first if ever needed again. From start to finish it was a great experience. Thank you square one - jhenna and josh

We love our newly remodeled bathroom! Brendan was very aware of all the services that were being done and made sure every detail was perfect! Thanks , Brendan and Bright Home for a beautiful new bathroom!

I just want to thank Nick and his family for the great service they did at my home. I had a terrible situation with my kitchen sink and counter top but they were able to rectify and restore it with no problem. I want to thank them for being so professional and kind. I would recommend them to anyone.

I had a water leak from the dishwasher. It flooded most of the house while I was gone. 911 Restoration came in and cleaned up everything. They walked us through everything and helped us figure out what to do moving forward. I highly recommend this amazing company! Thank you!

They took care of my insurance restoration quickly and easily. It looks good & I will be recommending you to friends! Thank you guys for helping me out!