SERVICES
Fire damage cleanup and repair, Flooring, Mold inspection, Plumbing, Water damage-related cleanup and repair, Water damage-related mold removal, Air Filtration, Air Movers, Applied Structural Drying, Ash Removal, Burst Pipes, Busted Pipe, Carpet Pad, Cleaning And Restoration, Damage Restoration Service Areas, Emergency Board Up, Emergency Restoration, Emergency Restoration Services, Fire and Smoke Cleanup, Fire And Smoke Damage, Fire Clean Up, Fire Cleanup And Repair, Fire Damage Restoration, Floor Covering Replacement, Free Consultation, Free Estimate, Free Mold Inspection, Free Quote, Moisture Detection, Mold Containment, Mold Damage Assessment, Mold Inspection and Remediation, Mold Prevention, Mold Removal And Remediation, Plumbing Leaks, Prevent Water Damage, Property Damage, Remove Water, Restoration Contractors, Slide Title, Smoke Damage Repair, Smoke Damage Restoration, Storm Damage, Structural Damage, Thermal Imaging, Thermal Imaging Cameras, Water and Fire Damage Repair, Water Damage In Your Home, Water Damage Restoration And Repair, Water Damaged Building, Water Extraction, Water Intrusion, Water Leaks, Wet Carpets,
Reviews
What an outstanding company!! We worked with both Lorenzo and Alex after our four year old flooded our bathroom, and subsequently our kitchen.
Lorenzo was extremely compassionate, explained everything very well, and felt more like a friend than a company. Everyone we interacted with was kind and helpful! We felt very safe in their hands and never felt like they were taking advantage of us. They also managed communications with our insurance which was extremely helpful. We will use them for any and all restoration needs in the future and will recommend them to everyone we know!
I had an unexpected leak and my insurance company connected me with Slate restoration. They sent Nick the same day to inspect. Nick is the ABSOLUTE BEST.
He took the time to review all of the piping in the house to find the exact location and gave me so many options on how to resolve the leak. He really cared about fixing the problem correctly and with as little out of pocket expense as possible.
I will 100% recommend using Slate Restoration - especially Nick - if you are ever unfortunate enough to need water damage repair. They care about their customers and are very professional.
They were very knowledgeable in every area of my damages. They kept on top of the adjuster to make sure things ran smoothly. They were on time & a pleasure to work with. I referred them to my sister who also had a water loss & she is very happy with them. I would definitely refer them to anyone who needs their services. Five Stars for sure.
Kathleen Ross
a month ago
I was referred to Slate by my Insurance Agent. Everything about them was professional and timely. Communication was fabulous. The job was extremely well done. I would definitely use again if I ever find myself in this situation in the future. I also feel very confident in recommending to others.
A company you can trust!! Everyone was professional caring and honest!! Mary in the billing department is so friendly kind compassionate and understanding!! All these things are so important when having to deal with a water leak!! I would highly recommend Slate Restoration !!
Brock Christensen
3 months ago
I was very pleased with Slate’s responsiveness. I had a pipe burst that left my basement flooded, and they were so quick to fix the damage. The place looked new within a day of calling. I couldn’t believe how fast they were. In the event I need water damage restoration services again, I have their number saved. Would definitely recommend.
Vanessa Cook
3 months ago
Had some water damage in our basement that resulted in mold growing in the walls. Slate came out so fast and we’re so great to work with. I was worried about it being a difficult thing to deal with but they made it super easy! Definitely would recommend them!
Slate restoration is the only company we will ever use! They were professional, efficient, and communicated through the entire process. Great company!
Sarah Zylstra
3 months ago
Slate offers great work and was so dependable. It’s always great when you find a company you can count on and trust.
Christopher Grencik
10 months ago
We used Slate for a shower leak and refrigerator leak. Lorenzo was knowledgeable, on time, and friendly. He made sure the area was dry and clean before leaving-super professional. I would recommend Slate Restoration to anyone. The office staff is friendly and they were always in communication with us.
vianca gaytan
3 months ago
Slate restoration is amazing! Everyone is super professional and a pleasure to work with. Great company!
Slate did a great job. They came right away and got everything dried out and sprayed to prevent any mold. We would use them again.
Cathy Ackermann
2 months ago
Great company to work with. Quickly took care of water damage. They were efficient and worked with claims for us. Highly recommend them.
Brook Candland
3 months ago
Slate repaired water damage from my upstairs bath. They were fast and best of all left the job site CLEAN every day!
Cathy Ackermann
2 months ago
The cleanup of water damage was quick and very thorough. They were great yo work and would highly recommend them
This company has been so helpful always very kind and have done a great job on our clean up and repairs CALL THEM!
Christina Mendez
a year ago
They did mold remediation in the home I lease two separate times over two years, and neither time did they cover any of my belongings or clothing to keep it safe from spores. Even when they tore up my closet 2 feet from my clothing. I have never heard of remediation done this way. Both times I asked prior to them cutting into the wall and both times I was told they would be securing the area. They did not do it either time.
During this most recent remediation, when they came out to assess the damage from a big water leak, they apparently only quoted the owner for water damage and failed to mention the huge amount of mold growing on the wall and carpets. This added a couple weeks onto an already painfully slow management approval time for the repairs. When I reached back out to the management about the mold in my living space, they said they were, very confused to hear there was mold growing since this company did not included it in their assessment. With black all over the walls and mushrooms growing in the closet, I'm not sure how any professional company could fail to see and/or report that.
As far as their customer service goes, today I called to ask what the start and finish dates were of the last remediation, and after being put on hold was told they couldn't give me the dates.. of the service they provided in the home that I live in, because I was not the owner. Dates that they called me personally to schedule. I then asked to talk to someone else as the woman on the phone kept repeating that she was new and I could hear someone in the back feeding her answers. I was then put on another hold. When she came back I was told her boss was in a meeting.
There's no way I would ever recommend this company.
Mary McCauley
4 years ago
We had the best experience with Slate! We are having issues with our roof and ceiling and after a slew of bad customer service experiences with other companies, we reached out to our insurance for advice. They couldn't say enough good things about Slate. Everything from scheduling an appointment on the phone to having a technician come out was easy and friendly. The tech was on time, extremely friendly and thorough and safe, and helped us with a temporary fix while we look into solving the bigger issue we're having. They were also quick to recommend a contractor they work with for roofing to help fix part of the problem, and we had an equally positive experience with them. The next time we need help with our home we will call Slate!
Arielle McBride
3 years ago
Slate Restoration is the best restoration company you’re going to find. They are fast, friendly, ethical, and honestly care about getting you taken care of. They are attentive to your needs and make sure you’re happy throughout the whole process. I will never work with a different restoration company after working with them. Thank you Slate for truly caring! That is hard to find these days.
David Cummard
3 months ago
Great company to work with! Responded at the site so quick and took care of us. Highly recommend slate!!
I don't write reviews for companies unless I was extremely impressed. Chris C from Slate did just that today. I called the company and was met at my property one hour later from the call at the exact time that they said he would be there. Chris took his time to properly evaluate the mold that I had uncovered during a remodel along the baseboards. He advised me that although he would love to have me hire him, it wasn't needed for this scenario. He suggested a few easy DIY options since the mold had been very localized. This was a second opinion. The first company I called had sent me a bid at $2800. Both companies had been a referral from the environmental hygienist for the record. You don't find people and companies that are this honest and forthright very often. Although I didn't have the need to hire them for this situation, I will keep them on my list for work down the road and they will be my first call next time. If you have any questions about mold removal, call these guys, you won't find anyone better!
Melissa Bemis
2 months ago
Alex came right in and assessed the damage and guided me through the water removal options. Thank you!
Slate Restoration is hands down the best restoration company in Arizona! I had a water pipe break and they were at my office cleaning the mess and getting fans on the carpet within 20 minutes! The owner and his employees are efficient, honest, and above all care about their customers. That is hard to find in that industry. I would recommend Slate to ANYONE needing restoration services. Thank you Slate for being the best in Arizona!
Brutus Mitchell
8 years ago
Slate Restoration is a wonderful company and a real pleasure to work with. I have had the opportunity to work with them a few times now and they are always helpful, knowledgeable and take care of you in a timely manner. Jason Jarvis along with Derek there were able to answer all my questions and were extremely friendly.
I have recommended them and will continue to refer to them myself!
Thanks Slate!
Nicole Kittelson
6 years ago
I am a local insurance agent in Scottsdale, AZ and have been using Slate and Jason's team for many years now. I have always had a great experience with his company and they have always put the client first. I would highly recommenced them. Slate is a fair and trustworthy company!!
I had extreme moisture problem in my condo a few weeks ago caused by water leak in the unit above me. Slate restoration showed up on time and found out the cause. They were available anytime I contacted and walked me through the stressful claim while the insurance companies were struggling with the formality aspect of coverage. After 10 days of assisting me, we found out my insurance will not cover it and I had to go out of pocket. Slate restoration suggested an extremely inexpensive solution and did not charge me for any of their fantastic service. I highly endorse this professional and moral company.
Victor Nahmias
a year ago
When I arrived in my office on Monday morning I discovered it was flooded from a broken water heater. I called my insurance company and they dispatched Slate who arrived within two hours of the call. Nick, the project manager, was amazing. He worked tirelessly to make sure our offices were dry, there was no mildew or mold, and it was ready for restoration. I am really impressed by the professionalism of this company.
Couldnt be happier with Slate. We have had three leaks in our house in less than two years. Every time Nick comes out and takes great care of us. I cannot recommend Slate enough for your restoration needs.
Barb Mclaughlin
3 years ago
Highly recommend slate restoration!! Jeremy was excellent and always there for me from start to finish with my pipe leak under concrete slab. Everyone was fantastic, professional and knowledgeable. thank you Jeremy, Derek, Alex, Jorge and everyone at slate that helped me.you guys are great!!
Jessica Olano
3 years ago
DO NOT use this company. I had a horrible experience. The project manager told me the project would take a max of 4 days and the project drug out for over 3 months. The project manager Mark is the most unprofessional person I have ever worked with. He would be hours late to our appointments that I would change my work schedule for, he was rude and aggressive toward me at times, he also showed up to my house with a huge lip full of tobacco, he would not respond to my text messages or calls for days, and he lied to me on multiple occasions. He would approve a step in project and after decisions were made would come back and say he never approved that. His entire attitude was to do the least work possible and still get paid. His communication was horrible. The one saving grace was the construction manager, Dusty who was very professional and easy to work with. Possibly it is just one really horrible project manager, but it completely ruined my entire experience and I would never recommend this company for any size of project. Extremely dissatisfied customer.
These guys are fantastic. My State Farm Agent Earl Faison referred me to Jason and Noelle from Slate, and the guys came out quickly, and gave me a very reasonable estimate. The work was covered on my insurance, and Slate coordinated with the agency to file the claim, and get me all squared away. Hopefully I don't need them in the future, but if I do, I will definitely use them!
I would definitely recommend Slate Restoration for water damage cleanup & repairs. In March 2020 I experienced major water damage due to a leaky roof, I came home to find the entire ceiling in my primary bathroom had fallen in. I also had water flowing down my walls creating a leaf effect. I called Slate Restoration and Nico came out to assess the damage and took pictures. He then scheduled a crew to come out the very next day. They ended up removing part of my kitchen cabinets and light fixtures as they tried to dry the area out with commercial fans so as to prevent mold. The crew was very thorough and professional. I was very pleased with the work done by Slate Restoration and I will continue to refer them to my family and friends.
Sharon Sorells
8 years ago
We refer many customers to Slate Restoration and they are definitely one of our go-to contractors. Very professional, have never had a complaint, and they keep us updated on everything that is going on. I would and will refer them again and again to all of our customers and their needs. Great company with excelent customer service and top-notch work!
Darin Nielson
3 years ago
This company is outstanding. As an Allstate Agent, I've referred many people over the years and they have done an outstanding job with every client. I haven't experienced even one complaint. Jason, the owner, has created something special. I highly recommend this company!
Jose Castillo
3 years ago
Having your home completely flooded, and ruined is not something I’d wish on anybody. I am so thankful, I was referred to Slate Restoration, they put me to ease and were very kind, helpful and clear on what was damaged and how the process worked for getting everything back to the way it was. If you ever find yourself in a situation where you need assistance fixing your home after a bad storm, fire. Don’t hesitate to call the Slate team! Hands down the best experience I could’ve had putting everything back together. Thank you!
Jenna Hebbring
8 years ago
I have worked with Slate Restoration a few times now for my water losses and I have had a great experience each time. They are prompt, knowledgeable and reasonably priced. I felt very comfortable with everyone and I wouldn't use anyone else!
What an amazing company! Honesty, transparency, and super friendly!! Every person I met made me feel like I was in good hands. I would ALWAYS call Slate first if I had a disaster. Nice, nice, nice!!!
Worst company ever. Abandoned job of home with severe water damage. Didn't complete demo or dry out house. Disconnected all bathroom sinks, toilets, etc & left water valves open with main turned off. Owner, Jason, would not return calls. Sent $20+k bill.
BTW, the Slate representative was named Alex Madrigal who abandoned the job. Jason Jarvis is the owner, He called and left a voicemail saying This is Jason Jarvis. I hope you didn't pass out shocked that I actually called you. I'm a terrible person and I've been avoiding you because sometimes I avoid hard things and just calling and being a grown up... I think that you have been requesting a call from me for like a month now so that excuse doesn't hold up...
Stetson Banks
6 years ago
When our upstairs flooding Slate restoration was there within the hour to start the clean up. They were professional, efficient, and communicated through the entire process. Great company!
Slate has always been and will continue to be my go-to restoration company. They have proven to truly take care of my clients over and over again. Their level of professionalism is unprecedented, and I HIGHLY recommend them.
I have been an Insurance Agent for 28 years. Whenever one of my clients need help with a water restoration claim I can count on Slate Restoration to be professional. They always follow up with my policyholder right away and promptly coordinate their services with our claims department.
Jamie Hudgens
2 years ago
The company was super helpful in the beginning in getting everything cleaned up from a large shower leak. However when it came time to repair the shower they became completely unresponsive and ghosted us for weeks. We finally had to give up and reach out to another company. I would not recommend this company as they are very unprofessional and non responsive.
We had a pipe leak inside the wall that we did not locate for a couple days. After fixing the pipe, we were concerned about potential mold and water damage. Our insurer recommended Slate for an inspection and if necessary mold remediation. The were prompt in their response, and on time for the appointment. They did not use this as an excuse to sell us a service, they were honest and told us we did not have a mold issue. I highly recommend this honest and professional company.
We use Slate Restoration for our business and they are extremely reliable. They are easy to get a hold of and very responsive to our clients needs. I would highly recommend them to anyone needing a restoration company! Judy
Such a hard working, engaged and outgoing company. They truly love what they do, which is phenomenal Work. Jason, the owner, is always willing to go the extra mile to ensure customer satisfaction and has built an outstanding team that wholly reflects that.
Terry Kaiser Borning
2 years ago
My State Farm agent who is a friend I trust referred me to Slate Restoration after we had a pipe burst in a wall. Chris Callaway came out and assessed the situation. He was very honest and advised us on how we could do a lot of the cleanup and drying out ourselves to save money and a potential insurance claim. This was part of his free estimate, and indicated that we could call him back with any questions.
We got a quote from another restoration company that was thousands of dollars just to remove wet drywall, place air blowers and dehumidifiers. With Chris' advice, I was able to get started on the drying out process and ease my stress level over the water issue and a potentially large chunk of money.
Got water issues and need some advice? Give Slate and Chris a call.
Hannah Robinson
6 years ago
I was very happy with how they took care of our home and things while we were gone. The men were very helpful and communicated well about the process, next steps, etc. I would happily recommend them to others. They completed all work on time and very thoroughly.
Our service technician contact Alex was outstanding.
Craig Breinholt
7 years ago
When my office had a large water leak; I called Slate to help. Their employees showed up quickly; explained the process and exceeded my expectations. I will surely be calling them again for any type of emergency service.
sergio montes
8 years ago
i have been an Allstate Agent for 30 yrs and have utilized Slate Restoration on numerous occasions with nothing but positive feedback. Quick response and call backs are essential when dealing with water or fire damage and this company is well versed in both helping minimize damage.
Daniel Briggs
2 years ago
A house fire or flood can be a traumatic experience, and Slate understands that. Do the right thing is a company virtue. One of the few companies I have found in the mitigation/reconstruction industry that is ethical and uses best practices.
First they never called for an appointment they made with us making us miss a funeral and then they where late on the day they where supposed to start demo. I really don’t appreciate the attitude from the girl in the office. She was chuckling on the phone with me and now gave me attitude because they want to give less than a 24hr notice to show back up at the house to just monitor and we have plans that where already made. I’m not canceling any of my plans for them because they didn’t act professional and give us a notice that they where not going to show up making us miss a funeral. Plus they won’t give a time frame on when they will have everything put back in…… they really need to do better on being professional.
Slate is among the absolute best in the industry. From start to finish they go above and beyond for me and my customers every time, follow up and genuinely care about people?
Steve Horvath
3 months ago
You guys are the best we will keep referring! Thanks for all you do.
We had not one, but three, leaks within a 6 week period. Slate was there every step of the way to explain the process and get everything up and running as quick as possible. HIGHLY recommend.
Long story short, I had a main sewer line blockage which caused a backflow into my home. My coworker referred Slate Restoration AZ to me and I’m very thankful for that. Slate sent Anthony out the same day to estimate my potential damages. Anthony was very easy to talk to and was very thorough in answering all the questions I had. He was also very clear in explaining the processes Slate Restoration would use to make sure my home was handled in the best possible manner. I highly recommend Slate Restoration AZ.
Slate was extremely professional in helping us with an unexpected water leak! Nacole, in the office is very respectful and informative as to when to expect the abatement team and what Slate would do for us. The supervisor for the job, Nick,, was very respectful and responsible! He was courteous and honest about the damage done and what would need to be done to restore our home. I would HIGHLY recommend Slate Restoration for anyone who needs work done at their home!
Meagan Williams
5 years ago
Slate did a great job and has great customer service. They were always available for questions and pleasant to work with. I highly recommend Slate.
Fantastic company to do business with. Honest, professional, and very responsive. Jason, Tim, Derek, and the entire crew went above and beyond to help us with our disaster. Absolutely recommend to anyone.
This was the best experience I've ever had in customer service period. I was having an issue with my house flooding from a refrigerator leak and Miguel came and fixed evey issue and answered evey question my family had. He went above and beyond highly reccomend I will definitely use they're service again if need be.
This is a great company that responded immediately to our water damage and they did a great job! I highly recommend them. They were very professional, timely, and courteous. Would definitely use them again!!
Cecilia Henriquez Burgess
6 years ago
Great experience! Very professional, prompt, and knowledgeable. My water heater burst while I was out of town and they went and took care of everything right away and even coordinated everything with my insurance company!
Slate does exceptional work has an awesome team and are both friendly and professional!
Slate is a wonderful company to work with, very friendly and professional group of people!
Courtney Montgomery
6 years ago
Love Slate Restoration. Everyone is so friendly and helpful! Highly recommend them.
Great company. The owner takes his business very seriously and is very prompt to return phone calls and make sure everyone is taken care of. Great business.
Christina Sandoval
8 years ago
Great company! Very friendly and on time! I will use them again if needed in the future.
Martha DuSage
6 years ago
The team at Slate is great. You could not get better service.
Monte Overton
8 years ago
They did a great job. Got here quickly and were very professional.
Janet Decherd
9 months ago
Always on time and very professional!
Bonnie Butler
5 years ago
Could not have asked for better service!!!! Having a husband in a Home and having to handle this situation, was like having Angels between Slate and State Farm
Jason & his crew are very responsive & always go the extra mile to make sure everything is taken car of.
Slate Restoration has the kind of management you can trust.
Lorenzo and Alex where very good to work with, polite would all my questions .
Gilberto Limon
2 days ago
Slate came to the rescue! Nick Tovar is a God send kind and very invested in our satisfaction from the get go. Slate was recommended by our State Farm agent to come out and survey our damage. We had a slow leak in the attic that caused a few problems. Nick immediately setup a Dehumidifier and left it running for a few days while we figured out our next move. Although we did not use their services for the repairs, only because I was able to get the repairs done myself, we would have had to give them the first opportunity if we had gone that route. We highly recommend using Slate in the case of these kinds of emergency repair/ restoration services. They have the right approach to customer service that most companies lack and the professional knowledge.
Awesome group to work with.
Haley Ercanbrack
2 days ago
Slate Restoration was phenomenal!
Lorenzo came right out and assessed the damage to my condo. Everything was tore out and dried out in a matter of hours.
Mary in the billing department was the absolute best! She was friendly, patient, and was a tremendous help when I was having problems with my insurance claim. I could not have survived all of this without her!
Thank you Slate Restoration for all your help and for making a horrible situation much easier.
Steve Swinson
4 years ago
Stacy L. Jackson
7 months ago
Devin Passmonick
a month ago
Preston Smith
2 years ago
Jahrelle Mayfield
2 years ago
Mike “Siegel”
3 years ago
Stratton Hickcox
2 years ago
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