Best Repair And Replacement in Phoenix AZ

Excellent service and beyond professional. These guys are who you need to call for a true and honest opinion. They came over and did a thorough check on my water leakage issues. Rare these days that a company gives you such a value. Although I didn’t end up needing anything major, they came and reassured me of things at no cost. If ever need any true mediation, they are top of the list. Thank you.

We had a house flood last week, we called this company Restore Master and they came very fast. We were very impressed, as they do their work. They took care of everything, with knowledge of their business and respect to our home. We definitely recommend this company and their professional crew. Thank you for your hard work.

Had the unfortunate displeasure of using Go To Services.
Communication to you as a customer is terrible. Even after repeatedly asking for communication, long lengths of time went with no response just for me to reach out again. Communication within the company is also very poor. Empathy and assurance are no where to be found.
Some contractors will be sent out by GoToServices that they contract with, the work is not actually always done by them, just so you are aware when possibly planning some type of repair. Don’t always believe them when they say “we are sending out one of our best people” yet a company truck will pull up for a different business. Can be very… “snake in the grass” with wording and approach. Listen carefully.
VIDEO RECORD ALL REPAIRS AND COMMUNICATIONS WITHIN YOUR HOME. I unfortunately did not. People will say that communication never happened, items will be broken and you need to supply proof of them damaging items. Yes, some things were owned up to and taken care of but others are ignored.
Project was not completed. Left over work to be completed. Left over trash after EVERY visit. Promises to clean after repairs, that never happens.
Took a repair that should have been done within a couple weeks and have now gone 5 months with no resolution. Contractors sent out continue to damage items or other parts of the home unrelated. Company now stating that no resolution is available and they are ending communication based on actions.
If I ever have a choice to go elsewhere, it’s high on my consideration list considering my most recent experience.

I contacted a few companies about cleaning our upstairs (2 bedrooms, hallway and stairs) carpet. AZ Carpet & Restoration had the best price and the friendliest service. Shortly after making an appointment I received an email with a confirmation. The email contained the name and a photo of the Carpet Professional who would be coming to our home. I found this information extremely helpful and definitely gave me peace of mind.
He arrived exactly on time, was extremely friendly and got right to work. I was impressed with his knowledge of removing our particular stains from our carpet (pet stains). The whole process took about 2 hours.
WOW! What a difference! Our carpet looked fantastic and smelled wonderful! With such wonderful prices and service I will have my carpets cleaned far more often and I am definitely a life time customer of AZ Carpet & Restoration.

Great service

Great water damage company. Highly recommend!

Honest. Affordable. Involved in his community.

Looking for residential or commercial work to be done? Look no further! Bethom Contracting is worth it!

The preferred insurance vendor wasn’t a match, so I sought out dozens of contractors, interviewing each one, digging in deeper as I had an entire home water loss and extensive work to be completed.

Jodi was the first voice of Bethom and was excellent. Their project manager/superintendent CJ Castro was on site within hours, professional, detailed, and assured me his estimate would be inclusive of all damages. I requested referrals to review Bethom’s prior work, and Jodi eagerly provided. I called EVERY SINGLE referral, sometimes multiple times to make a determination, asking several questions. All referrals had valuable input and realistically provided areas of opportunity for Bethom. Each referral spoke highly of Bethom and if they had to do it again, stated they would hire Bethom again, and many have used Bethom for additional projects.

My home is 65-70% complete and I’m ecstatic to see the final touches. For now, hands down I’d recommend Bethom for residential and commercial. Their project manager works hard and goes to bat for his clientele. CJ is knowledgeable, responsive, transparent, and involved in the process. He keeps you in the loop as often as you prefer. Any delays were outside Bethom’s control.

Current rating 4.7 star and on their way to a 5 star. Give Bethom a call and make sure to snag CJ as he is the best!

Ricardo was super fast and efficient and the work looks great!

Awesome service! Andrew and his team go above and beyond whenever servicing our hotel. Highly recommend!

These guys are great. Houston has been working really hard to address all my needs. I'm coming back to this company over and over again.

Still am working with DriRite to get my insurance claim completed, plus some remodeling done. It is now in the 3rd month of getting my master bathroom shower working. Numerous issues and seriously bad communications. No scheduling whatsoever, we have had to call to find out when things will happen. Took a whole week to drywall, lay concrete and then tile my master shower and it was not done properly. Had to have several calls with project lead to come to the house and he explained this is normal or that will be fixed by another team. Why cant it be done right the first time? Shouldn't there be estimates done prior to doing the work? Why would you not fix and patch all drywall prior to tiling? I just don't comprehend how there is no common sense or anyone really inspecting the work done prior to the next team coming in and saying well so and so should have done that prior to us. My fault for accepting our insurance companies recommended contractor when I was hesitant from the day they came out and did the inspection. I would not recommend them unless you have a lot of time and patience.

No contact. No phone call,, not even e-mail. From wife's referral nor my finding this company online (didn't know was the same)

Wow. I have been a Realtor and property manager for 25+ years. In all that time, I’ve never worked with a Phoenix restoration contractor that I could praise or refer to others in good conscience. That changed this week when Lotus undertook a critical (and extensive) remediation project for one of my clients. Their communication is excellent as was their response time. Fair and honest pricing too, which almost never comes with the territory. I worked with Jill, one of the owners, directly. I highly recommend their services.

Slate restoration is amazing! Everyone is super professional and a pleasure to work with. Great company!

I just started working for this company in Fairfield California the only thing I can said is a great company