Best Home Plumbing in Phoenix AZ

Ricardo is been professional in approaching and while working inside the house and explained the details to me what they have been doing and the importance of why they are pulling the dry wall and ceiling. Thank you for coming.

I had a flood in my master bathroom. SERVPRO was out within a couple of hour. Fast, friendly and thorough! I was very impressed!

My family & I suffered a house fire on March 31, 2019. As of August 28, 2020 (17 MO. POST FIRE) we have NOT been able to finalize the business relationship we started with AFW on 3/31/2019 due to their abhorrent business ethics.

I would NOT recommend this company to my worst enemy. Just for the record, this is the only time I have ever written a negative review, I don't like confrontation, & I stand firmly by everything I have written below.

AZ Fire & Water Damage Restoration INC. (AFW) have dragged the reparation of our home for months, made empty promises to complete work, provided shoddy workmanship that had to be redone various times over, & have basically attempted to charge approx. $30,000 worth of work NOT done to the home before I called them out on this, threatening legal action, in order for them them to take me seriously. Additionally their contents department has lost & damaged personal items collected from my home to clean post fire.
I feel that my family & I have been more than patient & kind with AFW, giving them dozens of chances & ridiculously ample time to finish work, but they have taken this kindness as a sign of weakness they could exploit.

During the time the company was repairing our home, they had an issue with the 2nd of 3 contractors that were hired to oversee the project. The 2nd contractor, Leonel Campas, was let go from the company sometime in January 2020, & AFW did not have the decency to let us know. Our house wasn't worked on for months & it took a negative review on Google in February 2020, in order to be assigned another contractor and obtain a meeting with the 3rd contractor, David Brady, and the general manager, Dean Hamilton, of the company to pressure them to finish a job they had been hired to do.

The 2nd contractor has become a scapegoat of sorts to which the company has continuously blamed the mishandling reparation on our home, instead of taking responsibility & trying to rectify their mistakes in a timely matter.

Even though Brady & Hamilton were very apologetic & promised to have the work on the home finalized by April 2020, we had to continually babysit them to finish the work, & we have still not been able to end this nightmare.

By the end of April 2020, the money our insurance company had allocated for our temporary housing ran out & the house was still NOT finalized. My family & I were forced to move out of the temporary housing and into a hotel, during the beginning phase of the COVID-19 global pandemic. I lost my job as a yoga teacher during the pandemic and was forced to pay for a hotel & food (since we did not have access to a kitchen), placing myself & my family in danger of contracting the novel virus & dipping into my savings for TWO weeks until the house was somewhat hospitable. Floors had not even been finalized by this time.

I requested that AFW pay for some of these hotel fees I had to incur due to their incompetence, but they outright refused to do so, or accept any kind of responsibility for the significant hardship my family & I suffered due to their negligence & terrible business ethics.

When we finally moved back into our home on May 16, 2020 there were still many things that had not been repaired yet, including NO AIR CONDITIONING on the 1st floor of our home, paint subcontracted to Marcel Painting was incomplete & poorly done, & various other big ticket items.

This is a SHORT list of specific grievances experienced with this company, but many other things have occurred. As I stated before, I wouldn’t recommend this company to anyone & working with AFW has been a complete nightmare. I would advise anyone who is already dealing with this company to carefully revise line item by line item on their insurance estimate, given AFW's abhorrent business ethics.

We came home from vacation to find a toilet leaked all week. We called 1-800-Water Damage and they came out within a couple hours and helped get our home dried out. Nolan was very helpful and professional. Would recommend them to a friend and will use them again if we ever need this type of service again, hopefully not :)

Our home inspector discovered a water line leak that had flooded our 6,000 sq ft home. Within 30 minutes of discovery and our call to him, Robert had cleanup people on site. He immediately pulled workers from other jobs and began water cleanup. His crew(s) worked countless hours on a huge job including working over the weekend.
Robert was a godsend. My wife and I were 1,000 miles away and in absolute shock. Robert settled our anxiety on a daily basis while answering our questions and proving us with a steady stream of information and photos. Robert was highly competent and very sympathetic.

We were very pleased with his work product and work ethic.

Jacob Hough and Chandler Noel where very nice and did an awesome job. They secured by Arcadia door and I feel much safer. Two months have gone by and still no Arcadia door. I'm looking at plywood still and tired of looking at it. Why isn't it fixed yet?

Tim and his crew did a great job, we had a 300 gallon fish tank drain while we were sleeping at night woke up to a mess Tim and his crew were at our house within an hour or less and did a great job. They were there for a total of five days checked in with us every day came in and checked on the equipment. There quick response probably saved us thousands of dollars more in damage

The Fire Damage Restoration service was incredibly responsive and professional. They were able to restore my home quickly and efficiently and I was so impressed with their work.

Working with them was wonderful! They were quick to mitigate any further disaster and responsive to all communication. They helped communicate with insurance and were so kind working while all my kids were home! They were so friendly and knowledgeable.

Has nothing to do with their services but I've seen their company car went fast by a school bus as kids were getting into the bus. Do you know the definition of a stop sign coming out of the bus side? News of children dying because of impatient drivers as yourself? I do not care if your boss is on your behind 5m is better than 5 to life.

Blake and Valerie were wonderful!

Hands down one of the most professional places I have worked with. They were able to get the job done in a timely manner and the workers were very nice. I am very satisfied with their work. Would definitely recomend!

I have used Arizona Carpet and Restoration several times and they always deliver. I have had numerous stains on my carpet and they have always been able to get them out. Thank you for the GREAT work you do. I Highly recommend!

Cleaning service was amazing! Was able to point out specific items to focus on in the house. They were very responsive and was able to get an appointment within the same week.

I came upon Ryan and his team at Square One as I had to restore the dry wall after a leak that was fixed. My plumber recommended another restorer who would not stop calling me even before the leak was fixed so I got tired of them and decided to look on my own. So glad that I did and found Square One! Ryan was the most flexible with getting to my place over the holiday season back in December of 2018 and also who I felt most confident with as he used reliable gadgets to test the moisture levels, etc vs. using his bare eyes as some other restorers had done on their visits for quotes. Everything was super easy, from scheduling, keeping me informed and getting the repairs of the walls in. Excellent work from Ryan and his team.

By Far the best construction company that has walked through our door.
Not only did the work first class.
Right from the first contact made with Conner who walked me through every step of the way.
Conner listened to my needs, evaluated the need and communicated over and beyond.
When Jeff walked through the door his courtesy, professionalism automatically eased my worry.
I have had two bad experiences hiring non warranty people and will never make that decision again.
The care and craftsmanship is master level. ?
I only will use this company for our needs going forward. I do not have to vaccume or clean up.
Jeff and Conner are my heroes.

Nate did a wonderful job plastering our wall and painting it. It looks like there never was a big hole above our ac unit. We are very pleased and will definitely use Zona Restoration again!

Acuity Builders did a fantastic job. They were able to fit within the expenses covered by my insurance and finish the work sooner than anticipated. They removed the old floors and baseboards, painted the house inside and out, put new floors in and had someone come and clean the entire house. Highly recommend them to anyone looking to get any work done on their home!

I HIGHLY recommend Water Damage Scottsdale! We had flooring being laid in our master bathroom, and a pipe connected to the toilet busted, and water went from our second floor to our main floor ceiling, walls, and floor to the bathroom ceiling. This was off-hours on a Saturday, so they were grateful they had people available for emergency calls. First, Jordan came to assess, and he was excellent and very detailed. Then Bob and his team came, and they were awesome! They were super efficient and nice, explaining what they were doing, and I feel confident that everything will get taken care of with the water cleanup and repair. I can't recommend Water Damage Scottsdale enough! Thanks

This company is not reliable. They were hired to dry out areas that were water damaged. After their amateur attempt to dry out the area, we were told it was dry and safe to drywall. Even after being paid, the water was never cleaned up or dried and they left a mess for us to clean up. They moved items on top of puddles, leaving items to rust! The walls were not dried out which caused the brand new dry wall to stain and eventually need replaced again. POOR CUSTOMER SERVICE! We were repeatedly lied to and their employees no showed on several occasions.