Best Cleaning And Decontamination in Phoenix AZ

They were quick in coming and helping after our small flood. They were professional and kept me informed of what they were doing.

This is the worst company to do business with. I was going to remove my tile myself, and was told by the job supervisor that it was not worth my time and that it would only cost $150 to remove it. So I had them remove it. I then decided not to use this company and received a bill for $426. They say that that is just there cost, and they can't answer for the quote that there employee gave me. I haven't spoken to the same person twice about it. They keep passing me around.

Tom was great to work with, he showed up quickly and went to work after we had a water heater leak and create some damage. Thanks to quick response, we think that our damage was mitigated. Keep up the great work!

All I know is I have never used this company in my life but they suredid bleed my credit card dry!!!!! Hundreds of dollars everyday!!!

Hired by insurance company to do warranty work for a prior contractor. Frank was very professional, replied to calls and texts and followed up on work being done. The roofers came promptly and explained everything that needed to be done, showed pictures and very professional. The painter kept trying and trying to get the proper paint match,,,, mission accomplished.
Would recommend Next Gen to others and would use them again if the need would arise.

AVOID! AVOID! AVOID! To cover everything that went wrong in the 5 month it took Belfor to replace my living room/kitchen floors (even though the actually replacement done by a subcontractor took 1 day!!) would take too long, but here are the highlights of the experience I had:
- Belfor misquoted the flooring price to the insurance, as they used prices from 2021, so we had to go back and submit another estimate.
- They constantly did not follow up and left me in the dark on what was going on
- Blamed delays on the insurance, when I had emails from the insurance stating exactly when they had tried to contact Belfor and nothing was followed up on again by Belfor
- Blatantly lied to me about who did what when I had records of everything
- Belfor staff said they will call me and never did even after multiple attempts to speak with my case manager
-Belfor staff came to the house to pick up a floor tile that was damaged to find comparable new flooring, but never took the sample, so they had to come back. They also came several times to measure.
- Belfor staff came to my home to look at new flooring samples, but failed to bring the samples.
-Belfor staff send me paperwork that they are putting a lien on my house, before they had ever started any work
- I was not given a final invoice, yet was pushed to sign off on the work and sign that I will pay the final bill even though I had none.
-The absolute highlight however was that when I finally got my bill they added my deductible as a billed item. WHAT?? They billed me directly and did not deal with my insurance on the payment at all, so why would they add $2000 to my bill as a charged item? I am just glad I caught it, as I can only imagine all the other customers they try to do that to, who are not as diligent and just pay they bill.

When they say ASAP - they mean it! I called at 10am and his team was here by 3. Josh (owner) is a true professional and was constantly in contact with me to ensure my mold was removed in a timely fashion, and was able to immediately address my concerns. I highly recommend ASAP Restoration!

This company is so PROFESSIONAL and VERY NICE. They have been to my house almost every day working on my huge mess of a water leak in my kitchen. Taking out cabinets and clearing up Mold and Mildew. So nice and informative. Made sure I knew what they were doing and what to expect. They made sure I was taken care of. I would use them again in a heart beat and recommend them to anyone I can.

They were AMAZING! They came out same day, they were SUPER nice & professional, they fixed my roof in a very timely manor. Also, I was on a budget & they worked with me to keep it from going over what I could afford without lessening the quality of service. I can't say enough about how wonderful they are and I'd recomend them to ANYONE.

Highly recommend very pleased with the quality of service

My company owns many apartment complexes throughout AZ. Unfortunately, we have had a lot of losses throughout the years. We have used a lot of different restoration companies in the past, but now all of our business goes straight to Interstate Restoration. Tom Glenn is the most honest and straight forward person I have ever dealt with in the industry. I highly recommend Interstate and Tom for any job, big or small.

Shane and the Bio-one team were professional and honored and were honest about their prices. They took care the rodent issue in my home attic and worked until they resolved the issue. I would recommend this company for any home attic sanitation issues.

Loud, obnoxious, rude, talking over us, called up to get a simple estimate demanding lab results. Lost our business even before getting it.

SERVPRO is the best option I have found for time sensitive repairs for my rental property. Being out of state made it hard to determine the severity of damages and need repairs, but the team at servepro provided honest, detailed answers. There team worked directly with my tenants to schedule and completed the multi-day project without requiring any additional support from me. Could not be happier with the outcome of this.

Their on ground service teams top-notch, but to make things even better, the administrative support provided by Liz and Josh reassure you that your money is being well spent. I would highly recommend SERVEPRO Paradise Valley to anyone looking to have quality work done on their property.

They were very responsive and explained every step along the way. They completed the work thoroughly and quickly. I would highly recommend them!