Best Smoke Odor in Phoenix AZ

Mike Parisi was great, he was kind, courteous, and very knowledgeable

Erick the Roofing Tech, was very personable and he went the extra mile to take care of our problem. Happy with their services

Hector Celis was the most professional employee and all around one of the most respectful and thorough man with every aspect of the job. If I ever have another problem I would definitely choose Hector, with Arizona fire and water restoration,

We had water in the master bathroom. I reached out to my insurance company and 1-800 Water Damage came to the rescue. The service technician was great in terms of professional, efficient and cleanliness. I really appreciated that he cleaned up as he went. Tom Hodges was great throughout the process. I would highly recommend.

Michael and Frank just finished the water mitigation in our home. My insurance company stated they would be there at 9:00 am. They were exactly on time! Their project lasted three days. They were professional, efficient, on time, friendly, and knowledgeable. They were very clear in setting my expectations and allowed me to plan as they were very punctual. I would highly recommend them.

ABSOLUTELY WORST MANAGEMENT

I immediately think of this company when I think about mold removal services. They managed to get my home mold-free, I strongly recommend them.

Dan Murray and team recently assisted me with my water damage . I was very pleased with this companies overall professionalism and highly recommend for all that would need help with water damage services .

The fire damage restoration company was very responsive and provided excellent communication throughout the process. They kept us informed every step of the way.

Eric is always available to answer any questions you may have! He helped me with a water damage issue that was pretty severe. Super grateful.

Very professional and quality work. Highly recommend!

Belfor was hired by my insurance company to repair a wall that had been hit by an impaired driver. The wall had been standing for thirty years prior to the accident and looked as solid as the day it was made but for the chunks that had been knocked out by the car. Belfor employees showed up and talked a great game. Told me how they were going to fix the wall. They took down a good ten feet of wall on either side of the impact point. Charged the insurance company almost twenty grand. Less then two months latter the wall is separating at the corners. Almost a year later Belfor's solution? Paint over the problem. The wall looks far worse then the prior wall which had been hit by a car! And they want to paint over their poor workmanship.

Now that I've done some research I realize Belfor has such bad reviews I would not have independently hired them. Lesson number two, don't think insurance companies know anything about qualify contractors. Lesson number one? Stay away from Belfor.

They were our post flood pack out under Service Master. Great service but would've given 5 stars if not a couple days late in getting everything out.

Dan has been such a pleasure to work with! When the other aspects of this project have been met with a total lack of communication, he has been responsive, thorough and incredibly polite even when I was probably a little kooky from the stress of being out of my house. He should be promoted.

We used this company when we had an insurance claim due to roof damage from a storm.
If I'm going to be honest, when we first started working with them I was not happy, the two they sent to start damage control were increasingly late to appointments- like appointment time is 10am but they show up at 8pm, kind of late. But I called their office and explained what was going on. They apologized profusely and then acted on what they said. Their restoration and construction teams were on time after that.
Communication was great and the work was outstanding, no matter how often we called with questions or concerns (new homeowners dealing with a leaky roof is scary!) they were polite and responsive.
Im confident now that my Ceiling and Roof are solid, they cleaned up both inside and outside before leaving and were polite.

We had a small attic pipe leak for several days that resulted in drywall and baseboard damage involving 2 bedrooms and a closet in a 1958 block ranch. After some research and checking BBB I called Ryan Riedy owner of Square One Restoration to check it out. He arrived quicker than I would have guessed with a case of fancy cameras and other gear that can see the water content in the walls to see the extent of the damage without ever pulling out a hammer or wrecking bar. He took hundreds of photos to send the insurance company throughout the process. The removal of wet materials and clean up was done in total isolation from the rest of the house and rooms so there was zero dust. Floors were protected all the way to the front door. Care and attention to details at every step including excellent Covid protection by Ryan and all the professional crews. His drywall guy Shane is a real wizard with the repairs and blending the texture and color so we cannot tell we ever had damage. The walls came out great but the closet really came out even better than before the damage. You don't often get the owner of a company take such a personal interest in the project and Ryan really works hard to insure you are happy with the result and you will be even at his expense.
If you need damage restoration or remodeling you can absolutely rely on Square One Restoration to do a professional job you will be thrilled with as we are. Thanks Ryan!

Very Satisfied with Christian Brother's Restoration. They assisted me with a cleanup. The crew was quick, professional, and easy to work with. Thank you Nick and the team.

Dustin was awesome! He was great at communication and always showed up right on time! Did a great job and corrected the problem.

Very good company super professional and responsive.

Rated for Excellent Customer Service!

When the insurance company's restoration people left I was confused and overwhelmed. I called Zona for a second opinion. They were all very professional, friendly and helpful! Ultimately they did not complete the restoration for us, but they would be the company I recommend to my family and friends.