Best Business Water Damage in Phoenix AZ

Wes, the operations manager is so efficient and professional. He acted on problems right away and get the job done. His team, under his leadership is so professional and conscientious. I highly recommend this company.

These guys showed up on time and worked diligently until finished. They kept me informed throughout the process. I would use it again.

ServPro is the absolute best! They are friendly, very responsive and did an excellent job in a short amount of time. Paul was great to deal with and kept us updated every step of the way! Would recommend to anyone.

From the moment I first contacted them, I was treated with care and concern. We were on vacation and my house sitter noticed the standing water. My initial contact with them was not only via phone but I was in a different time zone. Jessica answered the phone and went into action immediately. This was the first time I ever needed to contact this type of service and she guided me through the process. She contacted her folks immediately and got them out there to begin working on the water standing in my house - and kept me informed along the way. They were at the house within about 1.5 hours of my making the initial call.

We got the water shut off. Then all I had to do was coordinate to have someone meet them at the house and give them the key. They took it from there, including put a lockbox on the door so that my house sitter didn't need to come and go. I spoke with the Project Manager, David, when they first arrived. He did a great job of talking me through what he saw and his initial recommendations.

When we arrived the next day, the water was all gone. They floor was dry. There wasn't a sign of flooding remaining in the home. They'd moved all furniture into the center of each room and covered it with plastic. Anything that was on the floor was dried off and stacked for us to go through. There people were SO polite and caring. We got into town as they were about done for the day, the waited for us to arrive home from the airport. The Project Manager took us through the house, explained what they'd done so far and made any additional recommendations. The time that he spent walking us through and listening and answering questions was invaluable. We discussed where we needed to go from there.

The last day, we had a crew that did nothing but clean. They vacuumed the entire house. Wiped down cabinets and shelves. They even mopped. We only have bathroom floors remaining, but they still mopped up the concrete, too. I'm not sure I knew what to expect, but was pleasantly surprised by this. It made waking up a bit more comfortable this morning.

In all, we had them at the house on the emergency evening for about 3 hours, then I think 6 full time days (we had some VERY difficult wood flooring to remove and the last day was the clean up day). I've sent off fabric furniture to them for cleaning (couches). I assume that will turn out wonderfully, too. Jessica said she's mailing us a CD of all of the photos they took while they were here (probably most of them pre-work and with water).

One more thing I'd like to mention is that our insurance company denied our claim. When they realized that, they were very sympathetic. Instead of waiting for a bill, I asked them to hit me up with an estimate so that I could manage the money situation with my bank. The last day they were here (for clean up) is the day that the I requested the bank transfer. I'm glad they let me work that way, because we'd just put the flooring deposit on our credit card and I wasn't ready for them to charge the card the full amount due. Another sign that they 'get it' and are a great to work with.

I am so glad we called SERVPRO, they showed up quickly and took care of everything! Mr. Fox was very attentive and managed the project thoroughly!

There are not enough words to express our gratitude to the entire SERVPRO team. We had a water leak in our kitchen and Christmas was around the corner. From the moment we called the front office, we were met with such kindness and courtesy. Thank you Mary and any other staff we came in contact with. It felt like the company bent over backward to come out to our home and get our mitigation underway. Tony, our project manager, was prompt, thorough and always available to answer our questions. He really moved the job along quickly.

Lee was very professional and a pleasure while servicing my residence. Rocky Mountain Restoration has a great employee working for them and representing the company!

I had a water leak and Phoenix Water Damage Services quickly came out and helped in repairing the damage. They were very professional and responsive and made this process super easy. Definitely recommend this company to any one who has water damage. Overall a great experience!

Service Master really helped us out and quickly. Thank you.

Had some asbestos removal.
Really appreciated the company, they were on time and quote was fair.
Brad and Eduardo and his team were great. Highly recommended!!!

Fantastic and prompt service. They went above and beyond remediating the water damage we had by allowing me to hand off the project to them completely so I didn't have to worry about it.

They communicated extremely well and really made you feel that they cared about your issues while handling the communication with other contractors and claims adjusters very well and kept everyone on the same page.

ServPro Crew Chief Maurice Gonzalez is an outstanding Servpro representative which includes his vast knowledge, professionalism and efficiency. I would recommend Servpro to anyone requiring water damage restoration service.

This family owned business company came from Arizona to help our community here in Florida after Hurricane Ian. We are thankful and grateful for their professional work performance. They are very trusted company. Thank you for your support here in Florida.

I contacted PuroClean after an unexpected bathroom flood & spoke with Dustin. He was great, very helpful & came the very next morning to access the issue/damage. Very professional, honest & kind. I would definitely recommend PuroClean & Dustin.

Ian came to our house to check on a waterline leak. He was quick to respond, on time, knowledgeable, and professional. We highly recommend 911 Restoration, Ian, and his team!

Top notch water damage restoration company. They took care of everything for me. I'll be referring them to my friends and family from now on. Great work!

Awesome people to work with just like family...

We recently had the misfortune of having our water heater breaking and emptying all of its water into our guest room. Our walls and carpet were fully soaked. We called 991 Restoration and Rocky Dunn was at our home within an hour. The damage was extensive but Rocky and his crew worked for several hours removing the effected dry wall, molding and carpet. They immediately set up all the necessary fans and dehumidifiers to begin the drying process to insure we did not develop mold. The drying process took several days, and Rocky was there each day to check the moister levels. After the drying process was complete Rocky coordinated the reinstallation of the carpet and began the work of reinstalling the drywall and molding. His pricing was very reasonable, and his work was impeccable. Rocky was also very helpful in working with our insurance company minimizing the total time of disruption to our home. While this is not an event anyone wants to go through, we were very fortunate to work with Rocky and 911 Restoration. Highly recommend Rocky and his team for any of your needs.

These guys were very adamant, timely, and provided a great service! I plan on coming back to this company in the future for any carpet repair services!

We were about to have over 50 guests show up for a graduation party for our children when my wife discovered a leak in our garage- OH NO!!!! I had a friend refer R2 Fire and Water. From the moment I called Justin, I knew I was in the right hands. He arrived almost immediately and put my wife and at ease. The process was seamless with all their knowledge and skill set. We were able to continue our party and they took care of the water and mess. What a true team! Justin, Joe, Joey, and Shelby were all top notch professionals who helped us fix and remediate our garage back to better than it was before. THANK YOU ALL!! I would refer this team to anyone.