Best Plumbing Installation П��️💧 in Arlington TX

I had a slab leak and I called this guys, they gave me an accurate estimate on how much I was looking at, out of four people that I call they were the best choice, the technician they sent was on time and very professional, took care of my issue the same day. I strongly recommend this guys.

Need a great technician; Andy Brown is your go to man! He is professional, respectful and courteous all around. His word is good as gold.

Always fast and professional and affordable

Fair pricing, knowledgeable and kind staff, and efficient repairs. Will use again!

Had a water heater install by Jacob and Kaleb they were on time friendly and explained everything as they went never felt left out and felt safe and we’ll taken care of will for sure be calling them with all my plumbing problems

Great experience with Brandon. He fixed my water heater leak in a very short time. Very knowledgeable. Highly recommend!

***revised 12/11 to three stars for:
Pros:
-Upfront pricing
-resolution of two problems after calling them back out
-camera-ed my system at no charge after the error
-Carissa Stinson makes genuine efforts to hear my frustration
-warranty on work good for 12mos

Cons:
- felt like I didn’t get what I initially asked for in inspection of system BEFORE installing flooring, which will now cost me time and money
- didn’t perform quality inspection after work causing me to call them back out more than once
- didn’t perform thorough testing/inspection of gas line to fireplace before selling me new line
- didn’t provide me with requested materials for insurance and have no recorded notes of phone conversations requesting this info

Still, they have plenty of 5-star reviews. Sometimes relationships just don’t work out. Might have just been a bad time for them. You may have better luck, and they might make the necessary changes so that my experience does not get repeated. This is my hope for them as I desire small, local businesses to be successful. I had really high hopes about them based on the recommendation….it just didn’t work out for me.

****Original post:
Highly recommended by a trusted source…ultimately let me down.

After buying a house I had some time before move-in to get some necessary repairs and renovations done. LS Plumbing was highly recommended by a close friend. They came out as scheduled. Upfront pricing so no surprises. Pricing was high, but based on recommendation I assumed it would be good work, and I was tied up with other things. I asked for an inspection of total system, and let the tech know of a specific issue relayed to me by the seller. He diagnosed the first minor problem he saw and went no further. I asked “That’s all?” and the tech indicted “yes”. I felt confident in their “expertise” and moved forward with installing flooring throughout the house. After move-in we had a major backup and called them back out. They diagnosed a sewer line issue under my living room slab (and brand new floor). The tech’s response was “wish we had known about this a month ago”…..which did nothing to make me feel better about the new flooring having to be taken up at my own expense and the disruption for my family…which again, I wanted to identify and resolve BEFORE moving in. The rest of the work was poorly done and they made two more trips out to try and resolve….which could’ve been caught in the initial call had there been some quality control, or even a simple thorough inspection. I diagnosed on my own that they had installed a part backwards. This was also extremely frustrating as I am NOT A LICENSED PLUMBER, and they missed it TWICE before. The office manager (Mrs. Stinson) genuinely seemed to care about how their company let me down. However, there was very little accountability from Mr. Stinson beyond admitting that the work had been of poor quality.

I still have a sewer repair to complete, but I have vacillated between giving them another chance to do good work…and not giving them another penny.

Ultimately, they self-selected themselves out. I needed a quote and description of work to turn into my insurance agent for possible claim. After multiple requests (and assurances from them that they would provide) I gave up. I think they were hoping I would go away. And this review will live on the internet forever, which is a shame because nobody is perfect…and they had opportunities to get it right, but they didn’t want to.

Our plumber was able to problem solve and suggested a couple of different alternatives to our problem. He was an educator and problem solver. I felt empowered by the encounter.

The plumbers office called 30 minutes prior to arrival. Plumber arrived on-time and performed the job right the first time. We where even able to add installation of a new garage dispenser, without a hugh jump in price.

We will certainly be using them from now on and referring them to family and friends.

Thanks One Way.

Cody came out and got straight to work identifying the issue. He explained everything... I really appreciate the thorough and diligent nature of his work ethic and professionalism. Top notch service and definitely my new source for all plumbing needs. Thanks again!

A week and a half later we had Black Tie come out again for another issue. This time it was Mark and yet again outstanding service! He was professional, friendly and explained everything that needed to be done. If I could post a before and after of the difference in quality there wouldn't be anything left to say. The connections under the sink were as clean and perfect as they could be. Black tie has the market cornered on professional employees!

Had a sewer line issue. James came out and located issue right away with camera. Ended up having to jackhammer through slab to get to break. Work was very professional and super clean. I would highly recommend James and Master Repair for any work!

The onsite tech was very polite and professional. They were able to get out same day for the issue we had and took care of everything in under an hour.

Called 5 other places before Metro. Best prices and response time. Definitely recommend these guys for your plumbing needs.

We had a sewer odor in bath. Contacted Bernard’s and explained problem. I was told what the problem was before testing began. We had a leak in drain trap of which digging under slab was required. Problem was repaired correctly on our 60 year old house.
Thanks Bernard’s

It floors me that I am the first person to write a Google review for this fantastic company! I am a single mom and first time homeowner. Not even a week after I moved in I began having plumbing issues throughout the entire house! Dishwasher would leak water while running, toilets stopped up backing up into showers, showers draining painfully slow with kids waiting to shower. My sister recommended All Complete because she'd used them before and found their prices to be super affordable, which was exactly what I needed. So I called and spoke to a very knowledgeable and friendly young lady who scheduled them to come out later that afternoon. They called me when they were on the way which was so helpful because that way I didn't have to miss any work and could meet them there to let them in and go back to work. Otis arrived exactly as scheduled and proceeded to restore my faith in humanity! This guy is not just a plumber, he is a goodhearted, hard working service professional who knows about EVERYTHING, not just plumbing! Otis and his partner Will discovered that my problem was a little more involved than what we had hoped for. Bummer right? WRONG! They did 2 days of work that could have bankrupt me with some other less ethical company for a price that I could afford and that I know for a fact was at least a few hundred less than I could have gotten it done for elsewhere (believe me I called around) . But wait, there's more. Otis, knowing that I am a single mom and new homeowner, took the time out of his busy day to survey my entire home for me (finding several things that the inspector should have caught by the way) and gave me tips on how to secure my home and maintain it that I was not aware of. One particular issue with my front door could have resulted in a break in had he not brought it to my attention. None of this profited him in any way and was purely out of the goodness of this stellar mans heart. I will never use another plumbing company (that is unless Otis starts his own business : ) and I encourage each and every person who reads this to book an appointment right away!

I work here and were awesome wouldnt u think!!!

I built my own house, I hired all the contractors, bought all the materials, etc. I tried to hire local companies, but most weren't reliable. It took me 3 framers to finish the framing, and 2 drywall companies.

But D.Crowder was the exception for me. He and our welders Dark Horse of Granbury. D.Crowder was prompt, polite, worked hard even in 20 degree weather and late into the night. Even when the contractors digging the ditches for the foundation cut the tape holding my pipes in place, he dealt with it. When I had to add or change things, he just agreed, gave his opinion and we got on with it. I will only call D.Crowder from now on.

This was the most unprofessional work one had tried to do for me. The technician comea to my door in this covid-19 season without a face mask I had to ask him to get one. then he goes to my attic where he was supposed to fix the head of the water heater vent that disconnectEd from the water heater. He first said it was caused by people who changed my roof. I told him that was over 9months ago and so that couldn’t be so as he tried to force the disconnected vent head to the the water heater and he broke the elbow connecting the vent through the roof. He said the home warranty wouldn’t cover it he needed to tell the authorization department. He actually filled a report that he met the whole vent broken and left from there. He had the dislodged vent placed on my air conditioning duct work thank God I went back to check upstairs. He had not the know how nor the decency to take responsibility for damaging my property. Such a person should not be trusted with peoples properties.