Best Hvac Heat Pump in Arlington TX

Tech did. Great job. Would recommend MAX Air and the new owners to others.

Dan was very well versed in his craft. Super nice guy, got right to work and it was FINISHED BUSINESS. Always a.good job with Dial ONE Johnson +. Merry Christmas and a Happy New Year and we will do some more business in 2023.

Installed a couple of sink basins for our company, Very professional and good quality work

Herbert did a very good job, he deserves a five star rating!

My Electrician was Matthew. He did a wonderful job. He was very professional and personable, he explained everything he was doing in terms I could understand. He was very transparent about the service and cost. I will definitely request him again.
Thanks Matt for getting my house back up and running again. Greatly appreciate your kindness.

I contacted WHM this past Tuesday(7/18) to come by and look at my home AC system. When the tech arrived he seemed very professional, knowledgeable, and courteous. I explained the issue I was having and he proceeded to check the system inside the house and outside.

Outside he took the cover off the AC unit, checked the freon level and determined it was very low. He said as low as it was there is definitely a leak somewhere in the system. Not even seeming to care about looking for the leak or seeing if it could be repaired he began throwing a sales pitch at me for a new system...... A rather expensive option. So being tight on money I inquired about just recharging the system and exploring other options. Unfortunately the tech told me that R22, the refrigerant my system uses was being phased out and they didn't handle it anymore due to the high costs. Though despite not handling R22 anymore he did tell me how much it was going for per pound. After he left and a few phone calls later I learned he either lied or didn't know what he was talking about because the price he told me for R22 was more than double what it actually was going for. That and he either neglected to tell me or he didn't know about a much cheaper and more environmentally friendly alternative to R22 called RS44b, which is what my home AC is now running on now.

Also after he left and calling another AC technician to come over and look at my system I got a very different opinion than what the WHM tech gave me. It turns out I didn't need a new system after all. The second tech went over my system inside and out looking for a leak and found it, yay for proper diagnostic work. So now I just need a new A-Coil which is scheduled to be installed in a couple of days. Much much cheaper than the entirely new system the WHM tech wanted me to purchase.

So in a nutshell. despite seeming very professional the guy seemed to be trying to take me for a ride and squeeze my wallet like an orange. He either didn't know much of what he was doing or didn't care to diagnosis and fix the system, he wanted to replace it instead.

Excellent service, as usual. We had to replace our whole system-both inside & out. The service was great- working around our travel schedule but getting the job done as quickly as possible.We’ve used Metro Energy for 30 years & have always been more than satisfied with their fairness & dependability

Matt was helpful, kind and quick in installing a new water heater and bringing items up to code for a reasonable price.

Good work

Great service! Don is AWESOME!

They would not guarantee me a time to be out to the house. I’ve been waiting since 11am for them to call me and they not once called the tech or inquired about where I was in the line up. Now the tech is running behind and I’m out of time.

Very poor communication.