Best Air Conditioning And Heating in Fort Worth TX

Local, reliable, not here to overcharge or overrepair.

Over several years, Hawk has provided prompt, reasonable, and trusted service. My system was old and was replaced as needed rather than what might have been unnecessary work.

They arrived on time and replaced my water heater. Both technicians were very neat.

Our church had a major water line break and although we called other plumbers, only Circle-E responded quickly and discovered the issue. The city water line had broken and a city crew came out within 6 hours and repaired the break.

Jake from Circle-E arrived and within minutes had the valved turned off and provided all the information we needed. Sean also came by and verified what Jake had discovered. We are grateful for Jake and Sean and their concern and quick response to help us with this problem. Great job Jake and Sean!

Horrible company. Don’t use them or work for them. Rapid employee turn over rate because they don’t treat their employees right.

(Translated by Google) excellent

(Original)
Exelente

Very professional came in did the job quickly. second time we've used them, won't be the last

Jason was excellent. Very friendly, professional, and helpful. He goes the second mile. We intend to request him each time.

Terry the technician was extremely honest with his evaluation. Michelle in the office was very helpful. Although my experience with Antares Homes was awful and I would not recommend them as home builders, I will recommend AirCo as an honest company that recognizes their mistakes and is willing to do things right. Thank you!

Our technician Miguel was very nice, he got there early, and did his work quickly. He took his time explaining everything to me too.

Once you can get someone on the phone they are great. Technician was great, but ever since they joined a National group, the support sucks. Two of their phone numbers start to connect then auto disconnect. I was on a hold for 30 minutes one time before I was disconnected. Made appointment through chat feature and when I did end up talking with someone on the phone it had scheduled me for a different time than the chat person said I was scheduled for. I even got text messages and emails confirming the appointment, and they still didn’t have it correct in their system.

Again the human beings are great to work with, but it is so hard to get to a human being with their new system.

I’m a long time customer and I’m pleased with how this company solves problems.

Good service, good job

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction