Vegan Radiance

2 months ago

Daniel M. was absolutely fantastic! We were hosting a repast just after a funeral service, on the hottest day of the year, thus far. When we finally determined the air was not working, we called Stark Air. Daniel came to the house at 10:00 pm to service our unit. He was polite, respectful and went about inspecting the unit with quiet determination to fix it. I appreciate his honest assessment of the issue and professionalism. What a wonderful asset he is to Stark!! Thank you Daniel for getting the air fixed and even offering to follow up.

Preston Deason

2 months ago

I'm very pleased with Stark services. I recently had maintenance performed on my AC/heating unit, and they sent out a technician, Daniel Munoz. He was so kind and patient, showing me what he was doing and walking me through the steps and whey they were important. He was very considerate and made things easy to understand.If you are looking for an company to perform maintenance or installations, I highly recommend Stark. With quality technicians and friendly customer service, they make what is normally a stressful situation much easier. It is a relief to be their customer.

paulandkat Eason-levy

5 months ago

Mike Wilkins was great! He told us what was needed for our repair, gave us estimate, and was fixed promptly within the hour. Would diffidently call him back out again. Price was very reasonable to repair (2) toilets.

Beto Gonzalez

4 months ago

I want to say my experience with stark air was phenomenal. Our technician that came out, Joel, was professional, kind, and an absolute pleasure to work with. He was very prompt, very straightforward, walked us through what was going on, and took care of us, in THE MIDDLE OF AN ICE STORM. Thank you again Joel for all your hard work. We will definitely be using Stark services in the future.

Walter Lindsey

4 months ago

Our initial interaction with Sales Crew & Service crew, were not very pleasant. So for me to update this review to 5 star speaks volumes, as to the caliber of Victor and Michael! They came to the rescue, identified exactly what we needed, without the fluff, and provided options custom fitted for my family, that took care of us completely, The install team, were class act and did an amazing job. Very happy with the outcome.

Deborah Mullen

4 months ago

Jason and Victor were awesome and very personable!!! Jason was really efficient in checking the heat pump, ducts, changing out my filter. Victor was great at checking the water heater, the attic insulation that was done a few months back and is really genuine about the products and services STARK can provide me in the future. Great overall service! Thanks, Jason and Victor!

riley willson

5 months ago

I use Stark for all my central a/c and heating services. Marcel and Mathew were out for the semi-annual checkup and found several items that need repair or replacement. they answered all my questions very politely and professionally. Some I will do now and others in the future. I am very picky about my home equipment being a retired mechanical engineer. These guys are the best.

L H

3 months ago

Hi, I want everyone to know about this professional and knowledgeable young man named Julio O. I called Stark Services at 8:45 AM on 2-1-23, Wednesday on one of the wettest, coldest and icy days. Our heat pump unit was making a loud noise and shaking as if it was going to fall off the concrete pad. We did not know what was causing the unite to act like that so we turned our unit off. Stark Services sent Julio O to our home and he saved the day. He arrived at hour home within the hour. He took the time to educate us on how the heat pump units worked and he also took the time to make sure the inside and outside units were in good repair. He assured us that we would have heat in our home on this cold day. He also made sure that he put on his shoe guards so that he would not bring any ice, water or dirt into our home. He is and was Amazing. I will diffidently ask for Julio O. again. He is a blessing to Stark Services. He did not complaint about the cold weather nor the traffic. I know this was a long post however worth it.Linnie H in Euless, TX

Jason Young

4 months ago

Stark came out and repaired our sewer line. They gave us a free estimate, let us know the problem and decided the best way to fix it and also the most cost effective. The repair was reasonably pr9ced and they came out 2 days later and fixed the problem, quickly.The plumber/technician in charge was called Carlos, a very friendly and knowledgeable guy. Will definitely use them again if the need arises.

herman burns

a month ago

Marcel came out to service my a/c units. He was on time and very professional. He took his time and explained to me what I could do to better maintain my units and he also answered all of my questions. I would recommend Stark Services to anyone who is in need of good service.

Norman Browne

a week ago

I take this opportunity to acknowledge the excellent work and professionalism exhibited by the Stark Services team of Karla, Oscar, and David during my annual A/C checkup. They were extremely customer focused and thoroughly explained the work that was done, and the future actions required to get the best performance from my A/C unit. Thanks to you all!!

M. Renea

5 months ago

Matthew and Marcel assisted with my semi-annual inspection/maintenance. Both were knowledgeable and provided me with more insight regarding basic system upkeep and preventative measures. They provided recommendations based on their inspection and answered my questions. I will for certain use their services again and I recommend this company.

David Potts

a day ago

This was my first experience with Stark Services and I was very impressed. David, Joe and Scott were very professional and thorough as well as arriving in their scheduled service window. Glad I called them!

T McKinnon

5 months ago

PlumbingI have used Benjamin Franklin Plumbing multiple times. They are very responsive, top quality, and very thorough. I have become a member and now have a service contract with them. Brandon Hines is a great resource and has resolved all of my issues the first time. I highly recommend the company and service that they provide. Top notch Service Engineers in the field are greatly appreciated too. Thanks again for fixing my problems promptly; first time and for great rates also.Sincerely Satisfied Client,~ TM

Aminah Walls

2 months ago

I was in town visiting for my grandmother’s funeral this past weekend, which was a risky trip for me being that I am 8 months pregnant and didn’t feel the best about traveling alone at this time. However given the circumstances I wouldn’t forgive myself for not being able to make it to be with my family at this time, and properly say goodbye to my Grandmother. The service was beautiful and as the family gathered at my grandfather’s house after the service to continue her celebration of life, we quickly noticed the temperature in the house was rising quickly so my uncle contacted STARK services in hopes to possibly get a service provider so late in the evening. To our surprise, Daniel M showed up and was the perfect service technician. He was so respectful, diligent and worked quietly during our family gathering. He was the perfect person for the job. Thank you Daniel so very much!!

Evan K

2 weeks ago

Had a bathtub faucet that wouldn’t turn off. Wife called Stark, and they immediately sent a tech to our house. When Austin arrived, he was very polite, friendly and professional. I was asking questions about what he was doing during the diagnostic, so I could fix the problem. He kindly explained what he was doing, how to do certain things, and was very helpful. Even after telling him that we weren’t going to have them fix it, he remained polite and professional. After having a rough start to our morning, I’m glad Austin was the one that got sent out to us, and made the bad situation easier

April Sergent

a month ago

After refusing their services A YEAR AGO (despite the rep telling us that a second opinion was not needed, but we always get second opinions when it comes to major repairs), Stark is now sending a bill for services not received. We are still getting calls from them and getting bills. Our unit has worked perfectly since it was repaired by a reputable company.

Joseph Davila

2 months ago

Awesome service! Mark came to my residence to do my ac unit service and he was professional and courteous. Been using Stark Air for some years now and will continue to use them!

DeLane Kuban

a week ago

Jason, Clint, and Nikki came for the summer checkup for my system. All three were friendly and very professional explaining what was being done and finally explaining results found. Thank you for a very pleasant experience!!

Keith Anderson

3 months ago

We have used Stark Heating and Air for servicing our HVAC systems for years. And a few years back, they installed all new systems (2) in our house. Jason and Victor just came out today for our winter check-up. They're incredibly professional, answer any questions, and always advise us on things we might want to do to improve the functionality and operation of the systems. I expect we'll be working with Stark as long as we live here.

Winn Harris

4 months ago

Marcel and Manny performed an annual furnace checkup per my Advantage plan. They were prompt, efficient, and courteous. They had advice on how to get the most life out of my system. I learned some good tips and enjoyed their visit immensely. Well done guys!

Dawn Delaney

3 months ago

Brian and Marcel are the BEST!! I can’t say enough about these gentlemen. Their maintenance inspection of my HVAC system was VERY thorough. They provided me with many options for system replacement. They even provided me with helpful information regarding my units that I can apply right now. They also replaced the filters for me. Thank you guys so much!! Hope to see you both next time.

Joanna Espinoza

2 weeks ago

I called for services on a home I plan on investing in around the area. Stark was new to me so didn’t know much of everything they offered. But, Rep Krystal was very friendly, kind, her personality was just amazing and had a ton of patience on answering my questions and made it an overall great experience for me. I look forward to working with her.

Jean Gatch

3 months ago

Jason was a great tech, checking and tuning up our heat pump, and changing our air filter. Easy to do business with. I called this morning, and they came the same day.

Barbara Hoelscher

a month ago

Pedro, the dispatcher, kept me apprised of tech’s arrival time which was helpful as the original tech was delayed due to accident. New tech, Jason, fit us into his existing schedule fairly close to our time slot. Jason performed work and kept me informed and gave explanations being sure I understood. Both employees helped me avoid rescheduling the work. Good teamwork!

Daniel Houston

3 weeks ago

Khy was super helpful and professional with a routine plumbing check and water heater flushing. He even offered some advice and help with an unrelated home project we had been working on while he was waiting for it to drain. Above and beyond!

Sharee Stone

2 months ago

Carlos & Andrew did excellent service and information on the water heater. Will continue using your Spark for HVAC and Plumbing. Your service personnel have always been polite and educated about your equipment.

Beth Driscoll

2 months ago

I love Stark Air! Jason and Scott came today to conduct maintenance on my new system. Everything went well. They are nice, dependable and affordable.

Elizabeth Woodul

2 weeks ago

Jason and Krystal were very professional. They found the issue for an ac very quickly and had it fixed right away. Stark was recommended to us by a friend and we will be happy to recommend Stark to anyone else!

myrna javier

3 months ago

I am very pleased with the Stark service and installation of my new water heater system and is now up to code. Carlos Arita did a great job in providing this service. He answered all my questions and was very professional abd still friendly. Victor Galanis, the comfort advisor, provided me with the financial options available in order to have this unit installed. He was very patient and informative so that I could make the financial decision that fitted my budget. Thanks!!

Colby Wallis

2 weeks ago

Stark did a great job installing our system and guiding us through the process of purchasing a new unit. Joe and Victor were very helpful and made sure that we were kept in the loop on the system and scheduling.

Namaali Brivas

a month ago

Stark Services is very shady in their AC operations. Check their ratings on the Better Business Bureau site and you'll see it's not even 3 stars.Not all the technicians working for them are bad, but their system sends a sales guy with every call, and now doesn't even allow the technician to speak with the customer. The customer only gets to speak with the sales guy, who works purely on commission. This company pushes sales sales sales.They installed a new unit for my parents in 2020, but when the coil went out three years later, we found out that all the parts weren't under warranty, because Stark failed to fill out serial numbers in the warranty paperwork. On purpose. The new coil they installed with the unit was a 3rd party coil manufactured in 2013. So it was already aged upon install. And the manufacturing warranty for that coil is only covered if installed 6 years from the manufacturing date, which the company did not do. So they very specifically did not put warranties for the coil and various parts for 10 years, but did certain parts for only 2 years, or not even listed at all (like the coil). This is going to cost my parents thousands of dollars to fix, when they should have been guaranteed at least a part warranty for 10 years, and a labor warranty for 5, like the company supposedly promises. I don't know if the company would eat the cost of the repair due to their scammy paperwork because of the discount this unit was installed under, and unrelated bad blood with certain parties months after installation. But because of the VERY DELIBERATE way the paperwork was written to omit these warranties, we will NOT be contacting them for the repairs because we do not trust them and will never do business with them again. Stay away from Stark Services based on this business practice, and past experience of acquaintances who have found out Stark Services purposefully tried to void their warranty, as well as lying to customers about expensive parts they needed to replace when the fix was something very easy and cheap, found out by many of the HVAC companies called out for a second opinion. (Just read all the other negative reviews and complaints about the business and their operations.)This is not a negative review of the technicians who installed the unit. They did a fairly decent job. We just know it was the office that handled the paperwork and they knew exactly what they weren't doing. Management at this company in the Fort Worth branch is malicious.

Jake Rhodes

4 days ago

Came out earlier than expected and solved my plumbing problem quickly. Carlos was very professional and experienced and showed me exactly what my problem was and how to avoid it. Would definitely recommend

Matthew Torres

2 weeks ago

Great Customer Service, real pros would highly recommend, very kind and knowledgeable a bout the Carrier Unit worked on. We will keep STARK from now on Jason and Nikko are the best!

Amy Edwards

a month ago

Carlos & Isaiah were great. Very polite & friendly. Service people like these two is one big reason I stay with Stark!

Shayla Kelley

3 weeks ago

Victor was very professional and did an excellent job explaining the differences between the systems and available options Stark can offer. I recommend considering Stark for you future AC needs.

Michael Murphy

3 months ago

Install dual surge protection inside and outside great work looks good.
Great service very friendly and professional.
Recommending he comes back for our service all the time. Thank you Jason. Well done.

Tulips

a week ago

Using Sparks for HVAC maintenance. Krystal and James are great. Excellent timely service with reasonable estimates. Very glad I have maintenance service with Sparks.

Abbigail Castillo

2 weeks ago

Krystal was very professional and informative. She was very informative with each one of the products I had questioned.
Her personality made the experience amazing!

Yaet Zubiate

a week ago

Today was the first time I used Stark Air and what a phenomenal job Clint did! He explained everything thoroughly! I highly recommend stark air and Clint!

Briana Ochoa

a month ago

Julio and Clint came out today and provided great service!! They arrived on time, very sweet and professional. I would recommend them all day!! Thanks again, guys!!

kasey hammonds

2 weeks ago

Krystal and Charles were so kind and efficient while doing our yearly maintenance. I appreciate their time and efforts to keep my house cool for the summer. Thank you!

K.L. Beaudion

3 months ago

Austin provided exceptional service. He did a thorough job at trying to diagnose my problem in the bathroom . He showed me videos of the area he inspected and provided me options that I was comfortable with financially.

Pham Glass

4 months ago

Marcel was great! Very professional and efficient. He explained it all and answered my questions. I have been using Stark for a very long time and I have no complaints.

Michael Breshears

5 months ago

Outstanding service and support. Jason and Matt were professional and pleasant to work with, although I do question their taste in football teams.

Patrick O’Halloran

a month ago

Daniel was a great tech. He checked both HVAC units. One needed a pound of coolant. He showed me the temperature coming out of the vents before (65) and after (55) adding the coolant. Would definitely recommend.

Molly Mock

a week ago

David and Mark did a great job , recommended some things we can do to keep our unit running well
Also just good guys . Thank you

Linh Nguyen

2 weeks ago

Jason and Nikko were fantastic! They helped us what I needed to repair with detail well explanation. Thank you so much for the works you done for us.

Bonnie Parker

2 months ago

David Rafael did and outstanding job today. He was prompt on arrival time, professional with his knowledge and great customer service. Friendly and courteous!!

Sterling C.

2 months ago

Brandon Hines came out same day and fixed a toilet leak we had. He walked us through the process and delivered great service. Highly recommend ?

Justin Rice

a month ago

Austin came by, did his walk through inspection on my plumbing. He was very professional and he was eager to answer any of my questions.

Kimberly Borrego

2 weeks ago

Krystal was amazing, very knowledgeable about the products, energetic, and patient while answering any questions I had. She was truly amazing and helpful.

Erica U. B.

a week ago

Krystal O & Charles were on time, friendly, professional. They explained the process and made helpful recommendations. I highly recommend.

Renee Spry

a month ago

Talked to Betty who had great customer service who set me up with Julio& John who were very professional & thorough. I would highly recommend this company,& ask for all of them!

Jerod Yarborough

2 weeks ago

Professional and educated. There’s nothing fun about dealing with AC units, but it does make it easier when the tech is transparent and not pushy. I highly recommend James Montez.

Clarissa Chavez

2 weeks ago

Kristal was helpful and very professional.
She was polite even when I didn’t understand she was more than willing to explain.

Cheryl B

2 weeks ago

First AC inspection on 2 year old home. Great team. Krystal and Marcel answered questions and provided tips for continued system operation.

Christy Andromalos

4 weeks ago

Jason and Scott , Stark Technicians, serviced the AC unit check-up, They were very thorough and helpful. I recommend Stark service.

Dave Wyatt

a month ago

Jason did our HVAC semiannual service today. All inside and outside equipment was inspected, tested and cleaned in a very professional and courteous manner. All my concerns and questions were thoroughly addressed. Stark has been my service company for the last 10 years.

Erica Medvic

a month ago

Jason Vasquez and Scott came out to do our service today and we’re fantastic! Highly recommend Stark!

I Daughenbaugh

a week ago

David, Scott & Joe were very courteous and knowledgeable. They inspected my air conditioner and replaced the capacitor.

Kelsi Uechtritz

a week ago

Did a service! Great work, communicative and did a great job with explaining how the system works. Jason and Nico were super professional.

Ginger Wagh

a month ago

Jason V. along with Nikko and Mai came out to do an AC system maintenance inspection.Jason explained all steps of the process and answered all of my questions. He also gave me a recommendation I wouldn’t have thought about otherwise.

Terry Trammell

3 weeks ago

Beware this company came to replace my sewer line. Their license to work in Watauga had expired. They didn’t get a city permit and now I have an open trench until after weekend. $10,000+ to do this job. These ain’t the folks to call for your plumbing issues!!!!

A. Nic

10 months ago

Very knowledgeable techs and installation crew. I have recently had to do multiple repairs/remodels in my house and the crew that came out for my A/C replacement was the most professional crew I've had among a number of services. Joe and Manny in particular were incredible about working with me to figure out the best product for my budget but were also incredibly patient and helpful in dealing with my home warranty company for coverage after my A/C failed. AND they were able to get a crew out the next day to do the install, which was incredible considering temperatures were going to be in the 100s all week. Highly recommend.

Joe Williams

a week ago

Jason david and joel were here today and I was very pleased with them. They took there time and answered all my questions. I will ask for them again next time.

Stephanie Harrison

5 months ago

Stark sends pictures of technician before they arrive so you know who to expect at your door. All technicians are courteous and professional. Jason was no different, he offered a surge protection install and never felt pressured to do so. Highly recommend Jason and Stark Services.

Mark Slater

a week ago

Jason & David were true professional. They explained all issues found and work performed. Much appreciated

Darrell Bascom

6 months ago

We used Stark for a dishwasher installation and water valve replacements. Mike Wilkens (Master Plumber) came out and did our install on a Saturday. He was courteous, professional and quick. Absolutely loved using them and recommend them to anyone. I will definitely use them in the future.

Brian Vasquez

6 months ago

Danny and Adam did an amazing job for our plumbing this afternoon! They were cordial and professional. The job was done quickly and efficiently! Major 5 stars ESPECIALLY because they wore a special plastic thing for their shoes so they didn't fill my house with mud tracks and mess up the carpets. Such a small thing but its a BIG DEAL. THAT is what won me over. Danny and Adam are an awesome team!

Amanda Rae

a month ago

Julio and Victor were great! I definitely recommend this company and will use them again when needed. Very professional and thorough!
Thanks!!

Rob Darrah

3 weeks ago

On 4/26/23, Mark Mays came out and completed an A/C system maintenance. He was very thorough, but was not able to complete it because of the rain.On 5/10/23, Charles Waters came out to finish the A/C system maintenance. Dianna Simon, the customer service representative, explained the process of the bill. It was very nice to have Dianna explain everything in a nice, professional and efficient way.As a general comment, Charlene is another customer service representative who has helped out with issues in the past. Charlene is nice, friendly, efficient and professional. Please hire more people like Charlene and Dianna.On 11/18/22 and 11/21/22, Anthony Montez came to our house to repair an issue with our HVAC unit. He was professional and efficient. He resolved our issue in a timely manner. He explained to us what was happening with the unit and kept us informed of the progress. Anthony Montez is the technician that you want to resolve your HVAC needs.

Nicole Saldivar

a month ago

Daniel was really professional and was able to conduct my A/C maintenance and provided me a recap of everything he did and was really nice and great customer service!!!

Judith Neibert

5 months ago

The crew that did the work was polite, courteous and knowledgeable and very efficient.However, the office staff is for the birds!No access to computer so everytime I call I have to give all my information AGAIN! They have my info handy when they want to call me! I spent $$$$$$ and they can't keep me listed in a computer! Ridiculous! They got my money, now they don't know me!I will not call them again!

Pamela Cates

8 months ago

Stark also provides plumber services and I had a water leak in my yard. I called Stark and they sent out a plumber that very same day. The young man who came was named Brandon Hines and I was delighted to make his acquaintance as he is a very kind and knowledgeable person. We had already isolated the location of the leak but he came in and did all the rest of the repair work that needed done. He did not have the parts he needed on his truck so he came back the nextday. He arrived as he said he would and did an excellent job. He made sure he cleaned up everything, took pictures and I have asked the company to put him on my account and send him out should I ever need plumber again. I was just that impressed with Brandon. The service was responsive and the customer service lady that I spoke with, Denise, was equally helpful. I would definitely recommend Starks and Brandon to anyone needing a plumber.

Daniel Seitz

4 months ago

Tiffany and Jose were here within 4 hours of initial call. Very knowledgeable and professional. Did an excellent job and left me with some knowledge.

Kimberly Dendy

a month ago

Mike Wilkins is the best. He tried his best to repair our garbage disposal, but ended up having to replace it after explaining the issue.He was professional, kind and cleaned up after himself!

Juliana Moore

2 months ago

Stark is always great. Brandon Hines has done our plumbing maintenance several times now and he is always fantastic!

kayte vest

2 months ago

We just had our semi-annual maintenance check up on our AC.
Mark did a terrific job explaining everything.
Highly recommend! Ask for Mark!

Marilyn Isaacs

a month ago

I have been talking with Charlene to schedule my service and answer any question I might have since the 1990s. She is the best! She provides excellent service.

Shawna Gonzalez

2 weeks ago

I met with Krystal she was very welcoming and knowledgeable.
I appreciated her willingness to explain the services .

Kyle newlin

a week ago

Victor and Rodrick were the best… very informative and professional I want them back every time

Mical Philpot

2 weeks ago

David, Charles, and Carlos were all excellent. Quick, professional and extremely personable.

Jax Vicc

7 months ago

We called Stark Services a few weeks ago when our kitchen flooded. Our technicians name was Austin and he was timely and knowledgeable and was able to locate and fix the source of the flood in record time! He helped make a frustrating situation for a couple of new homeowners a lot less stressful. I highly recommend Stark Services!

Fernando Tirado

6 months ago

Great service from Tiffany, really professional. Fully recommended. Also, Noah and Adam came the next day and install our new water heater, they did a great job!!

Joyce Patton

6 months ago

Danny and Adam provided exceptionally professional service to repair my hot water heater. They made a special effort to get the needed part and were friendly and efficient. Kudos, guys!

J Harris

a day ago

Roderick, Krystal, and Karla all did a good job on the annual inspection and explained the process good.

Nick Haley

3 weeks ago

Nikko, Jason, and Victor were wonderful in explaining what they were doing with our a/c units. No pressure to buy anything, just helpful and professional.

Greg D.

7 months ago

Stark sent Julio and Manny to my home to repair my malfunctioning AC unit. The service was timely and informative. They had the system cooling again within the hour. Great job. Be sure to ask for the service call fee to be waved if services are required to repair your unit upon scheduling.

Tim Sawyer

3 months ago

Jason was extremely helpful! Got us back up and running in no time. He's also very polite. Give him a raise!

Carlos Cossio

6 months ago

Technician came to provide maintenance to my unit since it wasn’t cooling properly. The issue according to him was the “capacitor” and a “leak in the system”, which required to recharge the unit with Freon. I paid $350 total for the service. A couple of hours after he left, the AC unit wasn’t still cooling properly. I called them again and they sent the same guy. When he came he apologized for “forgetting” to recharge the unit. He recharged the unit with freon and told me he was going to replace my 3M AC filter because it was “hospital grade” and was possibly making the unit work harder. Three days later I went to the attic to see the type of filter he had used so I could buy more. To my surprise there was not filter in the AC unit. I called them again to let them know it was unacceptable that the two times he came he forgot to do basic things. I talked to Brandon and instead of taking ownership for the issue, he excused his guy by saying that “his guys work 12-14hrs/day and it’s very hot, so sometimes they forget things”. Won’t be using this company again. Please call Reliant, good and honest company.

Juan Elizondo

6 months ago

We've used Stark HVAC Services for years and recently started using its plumbing services. We today again experienced very friendly staff, incredible availability, and transparent service/pricing. I highly recommend Stark and appreciate the guys' extra effort today to find and repair our plumbing issue.

Jesse Hatch

6 months ago

Just WOW! Let me tell ya- when Manny, Daniel and Rodrick came today, it was nothing but smiles, polite kind demeanor, and personable along with being efficient and timely in their visit here. I would recommend these guys and the company 100 times over!!

Elizabeth Starke

10 months ago

Michael, Drew, and Marcel came by today to look at our unit and gave us a quote for repairs and replacement. They were quick and efficient and discussed all options that we had. Very honest as well! Grateful we gave them a call to come out and impressed that there was availability as soon as tomorrow for a new install. 10/10 recommend.

Angelina Vieu

a week ago

Great Customer service from David and Charles they were patient and answered every question I had. Great job guys!

Andrea Alvarez

a week ago

David was very polite and he answered every question I had.

Thank you so much David! You are the best :)

christian hernandez

7 months ago

Austin V did a great job in helping us. He was professional and communicated with us in a way we were able to understand. Made a phone call to explain our situation, within 5 minutes Austin called us to help resolve our issues. We will definitely be using this company again for future needs!

Tommy Vardaman

3 months ago

Jason & Jake did an amazing job!
They were very professional and communicated everything well enough for me to understand the problem and solution

Taylor Litton

3 months ago

Technician Khy came out to fix a couple plumbing issues & did a wonderful job! Super friendly, fast, and provided great information!

John Conlon

3 months ago

Edgar Rudy Joseph Austin James and Jake did a bang up job very quick and very considerate of the noise for my special needs daughter, First rate work

Thomas Nelson

3 months ago

Jason came out today for tune up and was fast, courteous, and professional. This kind of service is why I’m a Stark customer.

Adam Garcia

2 months ago

Jason and Jose came and did the inspection on my air conditioning and heater units and were professional and everything was great.

Shawntae Villegas

2 months ago

David Rafael was quick and efficient! He came in and did an amazing job. Highly recommend!

Tony Pulliam

a week ago

Jason was great knowledgeable and courteous made sure I didn’t have questions or concerns. I was very pleased with his service 5/19

Durrell Bolton

a month ago

Jason vasques did a great job servicing my ac system. Very informative in explaining conserns and issues.

Henry Chun

9 months ago

Anthony and his teammate Marcel worked to improve our ducting in our upstairs AC unit to improve cooling in our bedrooms upstairs. They were extremely polite and professional and got the job done efficiently. We are very happy with the outcome as the air is flowing much better now and the rooms are much cooler. Anthony and Marcel deserve all the awards and I’m hoping they win any contests you guys may have. Thanks so much!

Dave Molnar

9 months ago

These guys rocked it! I'll spare all the details on perfect installation, great work, and courtesy since it's what you get with these folks, so I'll share a quick story that sums it up. New construction, no garage doors on, a rain storm comes in. The techs used cardboard and other construction leftovers to keep water off the new drywall in the garage. Now that's service above and beyond. Thanks Manny and the rest of Stark Air for a great product and great service!

Brian Mathena

6 months ago

Marcel Scott was very Knowledgeable and friendly. Very focused on job at hand and advising on condition of units etc. Able to take a joke. Pleasurable experience.

Doug Stryker

2 months ago

Our technician Daniel was friendly and professional, I’m glad he made sure our AC is ready for summer in Texas!

Moeaki Tuifua

3 months ago

Really professional. Austin came by today and did a really good job with plumbing maintanance really knows his work and very confident!!

Rashya Jackson

a year ago

This company is awesome! I spoke with customer service rep Charlene who was such a joy to speak with. She was able to get me same day service for my water heater. She was very knowledgeable with the different options and programs that Stark offers. The technician that was sent to service my water heater was also great. Brandon was very professional and explained everything that he was going to do. I will recommend this company to anyone. Thank you!?⭐️⭐️⭐️⭐️⭐️

Diana Wallace

7 months ago

Jason and Antonio with Stark Services came to do the semi-annual service check for our AC/Heater today. Both men were very courteous and let me know what they were doing and how it affected the house. I am very happy with the company and these gentlemen were great ambassadors for the company.

Laura Salazar

a month ago

Brandon was amazing, thorough and so professional! I would recommend him 100%!

Elaine Worsham

a month ago

Khy was great! Very personable, knowledgeable and worked efficiently!!! He replaced my kitchen faucet and added a soap dispenser!!!

Tonya Anderson

3 months ago

Mike Wilkins was excellent with his service. He arrived within 30 minutes and fixed the problem immediately.

Susan McKillip

8 months ago

Victor and Michael C. were so helpful in repairing our A/C unit. They were very knowledgeable and professional and went above and beyond to ensure our system was running well. I would highly recommend Stark Air for all of your A/C and Heating Repairs.

Bleep Bloop

11 months ago

Anthony was great! very professional, personable, and explained the problem and how he planned to correct it. He was even generous enough to wait on me to get home as I had got stuck at work. Would definitely recommend this company and Anthony in particular!

Kathleen McMillan (Vempyremon)

a month ago

David, Victor and Carlos were absolutely amazing! All were very friendly and enjoyable to talk to while they worked!

Kelly

2 weeks ago

Very friendly, good with my dogs so that’s a bonus. Worked efficiently and quietly

Kate Polley

7 months ago

Victor was very patient explaining all the options with us! Augustine was very thorough installing the the unit and Charles did an Excellent job of cleaning the ducts. Everyone at Stark is very customer focused which we greatly appreciate!!

Nitin Patel

7 months ago

Tiffany was great! Thoroughly inspected everything in our plumbing system and went over the items that needed attention in detail.Update - 2nd review:Just had Stark come out for an HVAC issue and Victor and Richard were amazing! The issue was very simple and they handled it very quickly and were super helpful!

rs-guitar player

7 months ago

Quality of work was good, but needed a follow up appointment to bring supplies to my house. They were going to be over 2 hours late for appointment, so they rescheduled for following day….BUT, the next day, after they called at “1:50pm” and said the technician was “on the way,” he did not arrive until 4:35pm. I was unable to take care of important business while waiting and waiting and waiting….NOT IMPRESSED with StarkAir’s inability to honor appointment times.

Lilly McCleary

10 months ago

Very pleased with Stark! Joe came out to look at a couple problems I was dealing with. I had a very bad experience with a different company, and Joe made sure to walk me through and be very thorough with what I was dealing with. Basic stuff the other company missed, and Joe caught it immediately! He was extremely helpful and was very patient with all the answers I had. Eddie then showed up and also gave me a quote and was very patient and understanding when he learned my budget and situation. Didn’t feel like he was trying to pressure me into agreeing to anything.Both of them definitely took the time to share knowledge as to why I needed what I needed. I’ve unfortunately just have had a very bad experience with hiring technicians and these two guys definitely made me feel like they were genuinely there to help!

Yvette Collis

2 months ago

We had a water heater issue and Brandon Hines came out and answered all of our questions and fixed the problem. Great customer service!

Christina G

2 months ago

Eric L and Victor (2022) were very nice and accommodating. They provided a quick and high quality heating/AC maintenance service. This year (2023) David Rafael also did an amazing and speedy job!

Olivia Anderson

7 months ago

I had a leak in my guest bathroom and called Stark to come fix it. Austin arrived promptly and he found a leak on one of my angle stops and was able to fix it right away! The service he provided was fast and clean and I definitely recommend this company!

Elizabeth Dilley

11 months ago

I received a detailed quote from Eddiefor a new AC unit. He was very informative and answered all my questions. Julio went through my current unit and showed me picturesOf issues with my unit. He explained in detail what he found. I’m going to take a day or two before I make my final decision. Stark came highly recommended to me. Thank you Eddie and Julio. You’re the best

Debbie Morrow

4 months ago

Marcel did a great job. He was on time, thorough , friendly and efficient and polite.

Rick Brown

2 months ago

Every Stark technician has been extremely professional and helpful.
Marcel was great!!

Ethan Lartey

a month ago

Daniel serviced my mom ac today and he did an amazing job today, i will highly recommend him and ask for him only!!!

Daniel Nguyen

6 months ago

Wow quick and prompt and a great value! Austin was very professional when coming to the house and completed the repair in a timely manner and was very courteous and went above and beyond! Thank you so much for a great experience, something much different than I was expecting!

Karen Drewek

10 months ago

I have worked with Stark for many years. They always do a great job. Michael Coker was our technician on a repair we had today on 7/13/2022. One of our units was not cooling and the thermostat also would not kick on. Michael is super smart and highly experienced. He can also explain the technical problems with the unit so that I could understand. I also signed up for the yearly maintenance agreement because it saves you 15% in parts and they will maintain and so regular checks if our system. We are cool again and in less than 2 hours!

Robert Garrison

9 months ago

AC stopped working on a Saturday evening and Stark had a technician at my house 8:30 Sunday morning. Anthony was polite and professional. He quickly diagnosed the issue and made the repair. Above and beyond CUSTOMER SERVICE!!

Jesse Geer

6 months ago

Anthony Montez and Austin both came out same day and fixed my plumbing line from street and cleaned my hvac system did great job very happy ?

Susan Allen

7 months ago

Tiffany the plumber and Anthony the HVAC man came out for our yearly check. Both were very professional and Tiffany alerted us to plumbing issues we didn't even know we had. And it turned out my husband knows some of Anthony's family from our favorite restaurant. Would definitely recommend Stark Services!

Amanda Foote

6 months ago

Special thanks to Daniel Munoz and Manny Guivas for coming out on a Saturday and getting my heat running again. They are professional and so helpful, explaining everything. I got same day service-that’s awesome!!!

Dipak Modi

9 months ago

I am happy with Eddie and Julio’s professionalism. Though I have not got the cool air due to system fault but they are very nice in explaining in detail. I will continue with them in resolving my this issue and in future, if any.Dt-01/08/2022I would change my opinion. They gave me repairing quote of $6000/- and one local vendor done in Total $600/- and my AC working great. Though I wrote nice about them on my 1st review but one should not use them at all.

Liem Oei

a month ago

Mark giving the Stark A/C heating service did a very good job 04.06.23;11:00

Shane Vicchiollo

7 months ago

Austin was able to fix the plumbing in our home when our sink piping broke. He was very informative and skilled. We can't thank him and the stark team enough.

Laurie Bachorek

10 months ago

We love the Advantage Plan for plumbing and AC. Stark installed a new AC 2 years ago and have kept it serviced regularly. Today Josh came out to install a new water heater and went above and beyond by thoroughly explaining how it would solve our problems and even sealed a leaky toilet, cleaned out aerators in the faucets, reinstalled a faucet we tried to DIY, fixed the backyard faucet, and is coming back with a special drain cleaner to clear out our clogged showers - all at no cost to us. Highly recommend!

j abe

2 months ago

David Rafael did a great job. Appreciate how he went above and beyond. Great job!.

Chad Mitchell

a month ago

Khy did our yearly plumbing inspection. He was very friendly and extremely knowledgeable.

Bria Foo

7 months ago

This is an amazing company. I highly recommend them for all HVAC needs. Jacob Rios and Greg are excellent!! They helped us get the best deal and service for the office as well as changing over our service agreement on our existing units to there’s. For any and all HVAC and plumbing needs give Jacob a call. You will not be disappointed!

Daniel Jaramillo

7 months ago

Austin came to our home to fix our plumbing and he couldn’t have been more polite and professional. I definitely recommend this company and will ask for Austin everytime I have a plumbing issue. Good plumbers are hard to find

W01173 FA01

10 months ago

Superb customer service is hard to find but somehow this company has figured it out from start to finish. I scheduled An appointment online at 6am and by 7 something their representative Diane called me but I missed the call. I called back at 8 something and spoke to the nicest lady Lanette. Lanette knows her stuff and I quickly realized that. I had a lot of questions which normally you are made to feel rushed by other companies. She took her time and was very detailed. She even informed me about their monthly plan which covers your hvac tune ups twice a year and it was only $10 a month. It made sense to get it so I signed up. They sent 3 people out to my house by 10am Same day. Marcel and Michael and Jose who were all nice and made sure I knew what was going on. Marcel was training but knew a lot and Michael was honestly great at teaching him. They made jokes to each other and laughed which shows they enjoy working with each other. Jose took the time to show me all the short and long term options I had and even explain questions I had about hvac filters and also water heater flushing. I’ll be calling back to add plumbing to my monthly plan which only cost a few bucks extra and covers my water heater being flushed each year. It wasn’t just business either, while they worked I talked about Dogs with Marcel, heat stress with Michael and T-shirt making with Jose. I can’t say enough great things about this company. I was a first time customer this time but they definitely gained me for a lifetime. I see how they earned their five star rating. Great job!!!Edited on July 20th: Eddie(Edward)and Michael came back today just for maintenance and to see how the work they did last week held up. Same as last time this company provided amazing service. They took the time to explain all options and answer any questions I had. I didn’t feel like I was being sold on stuff I didn’t need. Thank you!

Patrick Flaherty

10 months ago

We used Stark Air for a number of services.First, we also had received notice from the Fort Worth Water Dept. that we may have a leak. Daniel and Andrew were dispatched and determined that we did not have a leak - what a relief! While out they serviced our water heater and reattached an outdoor faucet that had been sealed off. They were great to work with and left no mess.Second, Manny and Jason came out to service our HVAC system. They noted what needed to be repaired on our unit. Seeing it was an old, inefficient unit, I discussed options for a new system with Manny. He was very knowledgeable and did not pressure my wife and I into any decision. We also decided to purchase a new water heater as ours was old and the price was good on a much more efficient new unit. Once we decided on the a new unit he was able to schedule the install for the next day.Manny arrived with Ricardo, Roberto and Jiovanni. They did an incredible job installing and went over and above in their work to use what we already had to save us money. They were efficient and knowledgeable and very friendly. They left the house cleaner than they found it when done.Cody came out and installed the water heater. He was knowledgeable, efficient, and a pleasure to work with. He gave good advice on the quality of water in the area and gave me some resources to review options if we wanted to better protect our pipes and ourselves.Manny stayed in touch through the whole process and even called after the install team was done to check in. All of the techs and Manny were a pleasure to work with. I strongly recommend this company for your HVAC and plumbing needs.

Gladys Mohochi

5 months ago

Jason was very professional, he explained what he was doing and afterwards provided a summary of what needed to be done. Very knowledgeable and professional.

David McMinimy

6 months ago

I was fortunate enough to have Austin out to work on my system and the level of professionalism, knowledge, and laid back attitude provided a level of trust unmatched. Thanks Austin for your help and will not hesitate to call the next time I need help.

Will Giacinto

a year ago

I called around and did my research. Stark services came highly recommended and they left even more highly recommended. Manny was incredibly knowledgeable and made sure I knew what I actually needed and why I needed it. He made a few recommendations that I wouldn't have even thought about and so he made sure that EVERYTHING got taken care of and I wouldn't think of something else to add down the road.The installers, Michael and Brandon, were incredibly professional, curtious, clean and careful. They explained the functions of my new equipment and made sure I understood all necessary operational functions. I would send this team to my grandmother's house. I can't thank them enough for all they did for me and I hope you give them the chance to take care of your a/c and plumbing needs.

Adolfo Ortiz

7 months ago

Hello today’s service from James Montez and Micael Coher was awesome. I asked question after question and answered all. I learned a lot from them. Both have great personalities. Enjoyed talking with then. Thank guys. Sincerely Mr. Ortiz.

Jesse Mitchell

10 months ago

Jason and Drew came by today to service my AC and did a great job in speaking with me about various different items to look out for and keep in mind related to my HVAC unit. Glad they were able to come by and check everything out for us.

Mickenzie taylor

11 months ago

Jason did an amazing job! Very friendly, worked quick, explained in perfect detail of what was needing to be maintained ! I highly highly recommend not only this company but Jason as well! Will always use this company for any air conditioning work I need!

Suzanne Allard

a year ago

Dianna was very friendly and efficient -- got me help On Same Day I called. She explained things clearly, and was very patient with me. Thanks so much! Victor came to my house, immediately spotted Several problems no other company had noticed and worked with me on affordable solutions. Very professional company overall, have taken good care of my parents' house for many years. Wish I'd called Stark sooner! Will definitely be using them from now on.

Johnnie Harper

11 months ago

Jason, Jordan and Jose were very professional, arrived on time, gave me very helpful advice on additional needed services, and gave me a breakdown on the cost and how to get all needed work with your finance options. I think these young men are some of your best employees. Great job.

Jason Lamb

9 months ago

Eddy and Richard came out super fast and went through very detailed recommendations. They gave good honest feedback as to how my system was operating along with several options of how to get up and running again. Highly recommend.

Eddie de Anda

8 months ago

Consultation/estimate on tankless water heater.
Josh A was very professional and thorough in explaining the multiple options. If we do go with installation services, look forward and would expect more of the same professionalism.

Mike Martin

a year ago

We had some plumbing issues and called Stark as a new customer. From the first phone call until the completion of the emergency work, Stark Plumbing Services was absolutely first rate in all aspects. Brandon the service technician was totally outstanding. I would recommend him and Stark to anyone. Quality, professionalism, with great value. Customers for life.

Joseph Swift

2 months ago

Carlos is an awesome plumber. He was very nice and answered all our questions. ?

Aubrey Chipman

a year ago

Brandon Hines was extremely helpful and knowledgeable when he helped us with some plumbing and HVAC services. He clearly explained about the questions we had, shared information about options we have to remedy non-urgent but important work we need to complete, and provided a plan for preventative maintenance that would otherwise result in later costly repairs. He provided an estimate with descriptions, and I feel very confident in his investigations and his recommendations. I happily recommend Stark Services for their courtesy, diligence, friendliness, knowledge, and competence.

Ebony Scott

a year ago

This is an AWESOME Company!! I have been in service with them for a year!! Prompt and professional services!! Jack and Julio are the BEST!!! They are always on time or before time and never late!! Both guys were professionals, clean, informative, knowledgeable, and did the job within prompt timing and not rushing. They related the information with ease and not pushing me buy right then now. They gave me several options and allowed me to take time on making a big discussion. HIGHLY RECOMMEND!!!!

Taneisha Mccuin

a year ago

Jake and Richard were nothing less than amazing. My AC unit stopped blowing cool air in the middle of the night. I called to Stark Air at 2am in the morning and by 8am later that morning they were here diagnosing and fixing my issue. They were clear with communication and transparent about everything they found and how I could go about remedying the problem. Thank you Stark Air for bringing cool air back to my home.

Ramana Venigalla

3 months ago

David Romero is a technician work on my Thermostat and heating system, he did a good job

Darcy Irby

a year ago

Jason V. took great care of my unit. He changed the filter and installed 2 surge protectors and explained the importance behind both. Jason took the time to show me pictures and explain everything in detail. I felt very comfortable with him in my home as did all 3 of my dogs and that's saying something! This is a great company and they have a great employee in Jason V.

John Smith

a month ago

Jason just came and did the spring tune up and check for us. Fast, polite, and explained what was done throughly.

Michael Rapp

8 months ago

Just got finished with my twice annual checkup. Manny and Jason were professional, informed and detail oriented. Can’t stress enough how good it is to work with seasoned professionals. Great job!

Abrea Brown

2 weeks ago

Marcel is amazing and outstanding & knowledgeable about the company. Answered my questions without any hesitation!

Paula Matzen

a month ago

Carlos did a fabulous job with my hot water heater today! Stark plumbing rocks!

Adam Fleumer

a year ago

Jason V. was fantastic. He took the time to explain areas of concern and the 'why' behind his recommendations. I felt taken care of and I'm very happy with the work.I also had Carl do our pluming maintenance the same day. He worked quickly and identified some watch items for us. They also fixed some slow drainage issues. Highly recommend Stark Air

Dana Halverson

a year ago

Jason and Keith came to inspect my unit today. They were amazing!! Both are very knowledgeable and answered all of our questions. They inspected our ducts and informed us of its current condition and gave recommendations without sounding like used car salesman. My boyfriend and I are 1st time homeowners so we don’t know much about this stuff. After talking with Jason and Keith, we feel much more at ease and will definitely use them again in the future!!Thanks for everything guys! We appreciate you!!

Teri Alexander

3 months ago

Mike Wilkins was very thorough, very friendly. Even liked my dog which is a real plus!

Braden Nielson

5 months ago

Michael Wilkins came by and was so down to earth on what we needed. These guys give me the confidence that I'm not getting scammed and let's me know what I need for my home and why.

Andria Thompson

11 months ago

Jason did a great job of tuning up our systems. He took his time and was very thorough with the work. He also took the additional time to explain and make sure we understood everything..

Naomi Key

6 months ago

Jason was attentive, knowledgeable, passing on his passion for heating/air conditioning, with safety as the top priority. Thanks for spending time explaining the work your were doing. His attention for detail, resulted in him asking us about our carbon monoxide monitor, with replacing the battery.Jake and Anthony did outstanding work! They were kind and patient in explaining the work that needed to be done. Their passion for hvac was apparent, with safety and customer service as the goal. Thanks for treating us right.

Tron Sutton

5 months ago

Matthew and David Raphael were quick, efficient, and friendly! Very knowledgeable and responsible.Recommend highly!

Jonathan Rico

10 months ago

Jason and Manny did an excellent job walking me through my system and letting me know what we can do both short and long-term for system maintenance and performance. They showed me pictures of my system and did a great job explaining everything in detail.

Michael Walsh

5 months ago

Jason and Manny were great! Very knowledgeable and down to earth. I will be using them in the future.

razel saralde

10 months ago

Edward Patrick and David Munoz were very pleasant to work with. They took their time to assess our unit and give us several options to weigh. Bonus part was they were very prompt , we called today and came to our house after an hr.

Nick Dell

10 months ago

Michael, Marcel, and Manny were great to work with. On time, thorough and provided me detailed options for our AC units. No pressure approach, and it was obvious they cared about our comfort and budget.

Debbie Evans

2 months ago

Victor and Jason were very thorough and informative. Very nice and professional. Thanks!!

Nick Constant

a year ago

I had an issue with my water heater… I called at night and Steven showed up an hour later to inspect the unit that same night. Steven was back the next day to Install a new unity with Cody. Great prompt service and great work. I was back to working on quick time. Highly recommended.

Lora Orr

4 months ago

Matthew & Jason are suberb! They were also very helpful about duct cleaning, as well as good re maintenance. Also earlier this morning, Tiffany was here for plumbing, and she gets 5 stars, too and more!

bernadette wall

11 months ago

Two days ago, Tiffany came to do the annual inspections for my water heater. While in the process of checking all the bathrooms, she noticed that my guest bathroom wasn’t flushing correctly. She mentioned it but at the end of the service she explained that it really needed to be serviced. Today, she and Jim came by to fix the flusher and within less than 10 minutes they were done. They were both very professional and represented Stark as their brand company. Very service efficient and problem solver.

Leslie Davis

10 months ago

Micheal and Drew were very straightforward and honest. Stark Air has respectful and conscientious repair men that know the importance of being knowledgeable of HVAC units, past and present units. My case is that it has been phased out and Drew offered many options to get my home back to comfort level. Micheal worked tirelessly to ensure a whole picture was provided to me of the mechanical breakdown of my HVAC unit.

Tim Christian

2 weeks ago

Marcel came and shared siege for a while with our electricians. He did all the right things in the right time!

Naumaan Hassan

9 months ago

Adam and Danny were excellent, they were able to show up same day and were able to quickly understand and resolve the issue. Highly recommend the both of them, excellent customer service and great technical skills!

Kenneth Riesz

10 months ago

Having worked in sales for over 18 years, I can tell you, I've never met a more professional set of individuals than I have today. Manny and Michael Cokeler, probably two of the most knowledgeable people I've ever had service my house. They were incredibly informative on best practices and where I could prevent some pretty costly issues. Also didn't pressure me about buying a whole bunch of additional products or items for our AC unit. We will be using them in the future for this house and the next.

Tena Eubanks

11 months ago

Stark is a GREAT company! We have used them for years as they provide excellent customer service and satisfaction! Their service Techs know all types of systems and give the customer a complete action plan to avoid any major problems later on. Thank you Stark!

Neda Bahramnejad

8 months ago

Stark Air was absolutely fantastic. Eddie and Morris were efficient and honest. I am grateful for their work and services and will be using them over and over again!

Sanford Stennis

a year ago

Julio Oceguera came to my home to repair a thermostat that was working intermittently on a very hot day. He quickly diagnosed the problem as a clogged line and completed the repair quickly and professionally. He is a very nice, friendly and very polite man. I don’t know if Stark Air has an employee recognition program but if they do Julio should be nominated or promoted at the earliest opportunity.

Curt Whitworth

a month ago

Justin was very professional and polite. Service was quick and done well.

Josh Michelle Lopez

3 months ago

Rodrick did great. Very nice, and polite. And educated on his experience.

Mark Taylor

6 months ago

Marcel provided excellent service. He kept us informed and was patient with us while we were busy with other work being done on the house.

Christian Loza

a year ago

We placed a call about our condenser compressor not turning on. They were out between the times given. Rondel Campbell was the technician sent out. He was very helpful and answered all my questions. He completed the inspection and had us up and running in less than 20 minutes. Kudos to man his customer service skills are up there. With that being said the price was a little hefty for only replacing a $20 capacitor. I ended up paying $308 which included roughly a $65 service fee and the 1000% marked up capacitor. Oh and I signed up for their membership to save 15% on the cost which tacked on $14.95. Oh and no Freon was added. So at the end of the day we are definitely grateful for the service but was on the higher end price wise than what I would expect for such a small fix. I was expecting in the low $200 range at most.

Jeff Yaeger

9 months ago

I was going over my elderly mother's budget and saw that she is paying $230 a month to lease a furnace and condenser for 8 years from Stark. Starks total installation cost was $16880. That was over 3years ago. Doing some research, I see that the average cost for installation of heating and air conditioning is $5000 to $12500 for a home that does not have duct work and $3400 to $4600 for home with duct work. Stark charged my mother over 4 times the average cost and her total cost over 8 years will be $22,080. Yes, the monthly charge includes repairs and filter replacement, but she could have bought 3 new heating/ac units for the same price. I looked to terminate the lease, but it will cost more to terminate then to keep it. There is no doubt that they used high pressure sale tactics to get my mother to buy. My advice is to look somewhere else for heating/ac installation and to be more aware than I was when it comes to your elderly parent's wellbeing.

Mark Lessor

a year ago

I have been a long term Stark customer because of technicians like Anthony who came out today. Professional, trustworthy, and very neat and clean work. Anthony was efficient and professional. Highly recommend!

NYA Campbell

a year ago

The best A/C company I have ever used! Julio and Jesus were so thorough and professional. I didn’t feel pressured to buy anything extra that I didn’t need. I definitely will be using them exclusively going forward. Thank you for your hard work and just simply being nice!!! Yolanda Campbell

Andrea Dings

11 months ago

Tiffany was very kind and she listened to my needs. Showed up on time and I just loved her attitude. She was very careful with my home and advised me on unattended issues she brought to my attention. She throughly checked my home. Would strongly recommend Stark and Tiffany the plumber. Thank you.

Chris Hughes

10 months ago

AVOID, AVOID, AVOID!!!!! I cannot emphasize this enough. They did a condenser repair that was fine but when problem happened after couple weeks, called them out. They totally lied, tried to scam me. Was a guy named Anthony Montez and had a guy with him I think named Eric or Eddie. They tried to tell me I needed a new unit at a cost of 15,000 or 19,000 plus claimed ducting was not done right and needed another 2000 to fix that. Wanted to do tune up to save the compressor at another 2000. The original guy came and checked this out and said they were lying and have a current lawsuit against them for intentionally releasing freon and caught on camera by the owner. Had Bacon come out today and solved everything for 99 dollars and totally said Stark was scamming me. Said nothing wrong with compressor, only that needed cleaning. Stark is a total scam and total rip off. Avoid this company at all costs. If don't believe, look into current lawsuits and bbb files. Avoid avoid avoid. Subtract the one star and make negative. Only way to post this.

Mike Townsend

a year ago

7/10/21 Today Jason and EarlThis year I had 2 techs come to my house to service my 2 air conditioners. They took their time to check both units and explained what they were doing and why. Both of my units have a few years on them and they explained about issues I could see in the future and what to look for. They discovered one issue that could become a larger problem and they were able to fix it while there. They showed me the before and after readings so I would know it was repaired. I am very satisfied with the level of care that they had for my units. I will use them again in the future._______________________________________Stark Services came out and did a summer maintenance check on both of my air conditioners. Gerardo was the tech and he did an excellent job on both. He was very thorough and took his time to explain everything that he was doing. I was very impressed with the young man and the care he took with my units.I also received a follow-up call from Benjamin who called to make sure that everything was to my satisfaction as well.It is this kind of service and care that brings me back to Stark whenever I have issues with my air conditioning.

Kellie Wells

3 months ago

Roderick was very professional and enjoyable to be around!!! Definitely an asset to your company..

G Jackson

11 months ago

Micheal (a/c tech) was prompt and very polite. After a thorough inspection, Micheal took the time to explain the issues he saw with my a/c unit. Even when I asked him to explain something over to me, he was very polite and patient with me. Thank you for your understanding and explaining something I find complicated in terms that make sense to me. The scope of knowledge Micheal has about hvac is impressive!!My home needs new ductwork. Manny came out shortly after Micheal arrived to go over my options. He was also very nice and informative. I liked that he did not pressured me into doing anything today. Manny was also very good at explaining why the ductwork I have is not as efficient as it could be. After talking with Micheal and Manny, I am confident in what steps I now need to take to make my home more comfortable and save money in the long-run. Also, Lynette and Diane in customer service were very nice and quick to return my calls. I am glad I found Stark Air. Every interaction I had with a Stark employee was a positive one. A+ all the way around.

Jericho Corey

3 months ago

Daniel & Victor came out to service our unit. Exceptional work & committed to fixing the issue. Thanks!

Karen The Manager

a year ago

Called for service on Monday after my mini split started freezing up on Sunday. It was still cooling but I turned it off until it could be serviced. Tech came out said it had a slow leak, watched the slow bubble leak test. Talked about getting it running and then back peddled. Spent a lot of time taking pictures loosened the low line flare took a picture of refrigerant coming out faster. Then brought a so called nitrogen tank and stalled for an hour while he removed my remaining refrigerant. All the while being very nice and going to let me know he is working on how much to get it running. Tells me my refrigerant is all gone slaps down a $1300 estimate to fix flares on 4 connections and fill it up with 4 lbs. Of refrigerant and says can't do it today. I'd have to call to set up an appointment for maybe tomorrow. Left us Hot 96 degrees and disgusted. So sick of these Canadian LLC's bad business tactics in the US. Nice my foot. Canadians are not nice. My bad, thought I was dealing with a local contractor.I would not contact you again, after that two and half hour horrible experience, with an estimated return visit of four hours the next day or day after. Please! Called another service and was up and running in 90 minutes.

josh hamilton

10 months ago

They came out on time and told me there wasnt much to repair on my unit and i was looking at total replacement beyond they misdiagnosed a few issues however they were correct it needed replaced. The quotes they gave me were absolutely ridiculous. I have a small house 1 unit. They gave me 4 options escalating in price from $15000 to $36000. Two days later i have a brand new unit from another company in and out equivalent to their mid offer for $8000. This place will rip you off. Stay away.

John Lancaster

11 months ago

Call and spoke with Charlene about an A/C issue we were experiencing. She was very prompt and courteous. I was able to schedule an appointment the met my needs and start a maintenance contract. Very professional services.

Monica Moreno

2 weeks ago

Highly recommend tech Austin Villarreal. He’s very knowledgeable and professional.

Brad J

a year ago

Love the responsiveness of Stark's customer service. Charlene was great and went above and beyond my expectations to ensure I got what I needed. Use Stark. You won't be disappointed and if you ever are, they will make things right.

Betsy Curnes

a day ago

Also plumbing. Techs were Jason, Nikki, crystal, breandon and jake

Charles McNeill

3 months ago

Excellent work, he was quick to identify the problem and replace it. Definitely would recommend to family and friends

Subiquitious

10 months ago

Really enjoyed meeting with Manny G. He was very professional and helped us with getting our new system. Thank you to him and the stark air team we have been enjoying our new system.

Melanie Zarycki

8 months ago

Waited for 2 days from my rental management company and they never showed. Jason and Drew were awesome! They were quick and professional and my house is cool again!! Thank you!!

Jennifer Dunn

8 months ago

9/21/22Jason came out to do my Fall maintenance on my ac unit. He was quick and thorough checking my unit. He was very helpful explaining what I needed to do to keep my unit working properly.Jake and Edgar were awesome. Very professional, showed me everything explained everything. My house is nice and cool. Jake knew his stuff and could answer my questions. Definitely happy I used this company.

Michelle Johnson

7 months ago

Stark Air was able to fix our issue in 1 day. They followed up with their inspection and even sent a gift box to thank us for their service. Stark is my AC company from now on.

Hicham Lbaz

9 months ago

Michael C was very professional and courteous. He came in and quickly diagnosed the issue and fixed the problem within minutes. Very impressed with the service. Will be using the company again

Sharon G

a year ago

We’ve had many services done by Stark Services so far. Our relationship began shortly after we purchased our house last year. We decided to use them for maintenance on our HVAC and a few plumbing issues we had. Today we had a new hot water tank installed by Cody and Elias. They were really professional and Cody took the time to explain everything he had done. We’ve always had a great experience with Stark Services and that is why we continue to call them whenever we have any issues. Cody was courteous and very knowledgeable. I asked questions and he was very thorough with his answers. I would definitely recommend Stark Services for all of your plumbing or HVAC needs.

Cynthia Via

11 months ago

Jason was the most amazing and thoughtful tech!! ❤️ So attentive! He answered all of our questions and didn't think any of them were silly. He made sure we understood everything. He deserves a HUGE raise!!

Harold Reed

2 months ago

Marcel was very efficient. Appreciate the care he took covering his shoes when he went in the house. Even watered my plants while cleaning out my unit.

Rebecca Downard

2 years ago

We are extremely happy with the service we have received from Starks. Our AC went out approximately a month ago and Starks came out immediately to look at it and possibly service it. Upon further diagnostics it was determined that our AC had bit the dust so we were in need of purchasing a new unit as well as update some vents and ducts. Within a couple of days we had a new unit installed, vents replaced, and all the duct work cleaned. Jake sold us our unit and was extremely helpful and full of knowledge on helping us decide which unit we needed. The guys that did the install did an amazing install. They were proficient and timely. Today we had all of the ducts and vents cleaned. Daniel M. was the gentleman that did the work and he was absolutely wonderful. He did a very thorough job and took care of everything. We love Starks and would recommend them to anyone!!!

Marilyn Griffith

a year ago

Jason was very professional. He performed a tune up on my HVAC system. He asked several times if he could answer any questions. He was very polite and did an excellent job! Stark should consider him a valued employee! ⭐️⭐️⭐️⭐️⭐️

Bernie Preisz

a year ago

Mike Coyle is the reason I keep Stark. Jose is also excellent. Mr. Coyle is both knowledgeable and curtiuos. He shows that in every volatile profession you can look out for your customer without trying to price gouge the client like most A/C personnel. I want to keep Mike as my technician wherever he is employed.

Warren Templin

a year ago

Jake Rios and service tech Richard came out and quickly assessed the problem and got my unit up again and also performed a series of tests and were very professional. I would definitely recommend requesting them if you’re getting service done and definitely recommend Stark services to do all your HVAC work.

Zane Zito

a month ago

Carlos and Andrew did a fantastic job out at our house.

C Stack

8 months ago

Not at all impressed. If you read a review mentioning two employees by name, it is poor consumers who have been conned by the scan this QR code and we get a bonus scam. Quote for work was TWICE amount of two other companies. Tried to also sell their maintenance program. BOTH other companies I received a quote from said it was a flat out scam as the manufacturer of the unit I was looking flat out states not to service the unit like units of old. High pressure over priced sales tactics from beginning to end. Never used the over priced service and still wanted me to leave a five star review so they got a bonus. No thanks. Scheme has worked on a thousand plus others though.

Linda Castillo

2 months ago

This nice gentleman named joel helped unclogged a toliet at midnight, respectful and the job was quick, would recommend again (:

Jared Knight

a year ago

Eli and Keith came by for a routine service call. They were both very professional and friendly and potentially saved us a lot of money in the long run. Without being pushy, they recommended some quick fixes and cleaning at a price that would be a whole lot cheaper than an entire system replacement. Thanks again!

Delmer Archuleta

a year ago

Jason did a great job recommending and performing the necessary maintenance for our AC system. He arrived on time, was courteous, professional and efficient. He helped us get the best deal on the work.Daniel and Anthony performed the duct cleaning. They worked carefully, vacuumed all the vents and returns, washed the vent covers and cleaned the work areas.

Linda Barnett

9 months ago

Eddie and Stewart and Daniel and David Rafael were very professional and provided helpful advice on how to keep my electrical costs down and maintain my HVAC unit. I highly recommend them!

Jim B

5 months ago

The techs (Jason and Mark) we're very professional and friendly. Would be happy to have either of these men in my home at any time.

M Pero

a year ago

Julio, Manny and Jeremy were on time answered my questions and and completed the work quickly. They even corrected a minor issue with the drip pan at no extra cost. Will definitely call Stark again.

Steve Toney

a year ago

Jason, Keith and Huy all did an excellent job inspecting and maintenance on my A/C and HVAC system today. They were on-time, professional and took the time to explain what was needed. I really appreciate and enjoyed working with them today. I would highly recommend them to anyone.

Anjel Fyre Sommers Starr

8 months ago

Called Starked, they gave a time frame having a rep available between 4pm and 6pm. Received notification that they could come earlier. The team that came out was friendly, listened to reason for the call and fixed this issue quickly and efficiently.

Billie Strahm

a year ago

I have used Stark Services for several years. They are always very efficient. Today Connor and Eli serviced all of the water pipes in my house. It’s good to know there are no problems. Thank you for the peace of mind Stark Services.

Willie Jean Markland

a year ago

Tony, Keith and Eric did a great job and helped us out on our ac unit. Thank you Stark Air! Great Service and Friendly people. Best In Fort Worth!

Heather Rogers

a year ago

Anthony M. did an excellent professional job. He was very polite and respectful. Stark has always provided us with great service.

Josh Stoppelwerth

8 months ago

Manny and Charles took care of me and my family. Always a pleasure with Stark but these guys set the bar! Great work and service!

Sasan Maleki

a month ago

Brandon Hines did a great job on our plumbing repair.

Brian Treat

10 months ago

Victor, Michael and Marcel came to help diagnose the problem. Very thorough and professional. (Typical of Stark which is why I use them).Anthony stopped by as well. Very knowledgeable, courteous and professional.

Summer Mull

a year ago

Jose is very professional and informative. He took his time looking over our system and explaining to me in detail what he saw going on. He answered all my questions thoroughly. I definitely recommend Stark air and especially Jose to get the job done.

Randy Rogers

11 months ago

Manny and Julio were amazing while at my home. They are detailed at what they do and make for a pleasant visit. When calling ask for them both. Tiffany was here and is the best plumbing technician you got. She answered all questions and fixed the problem... Thank you Tiffany

Rick “Villa Moderno” Garcia

2 months ago

3/23 Jason was awesome. Hope to see him again.

Tommie Thompson

10 months ago

After System installation, unit did not cool and had low duct air flow. Anthony de-iced the unit, increase blower speed and added 3 lbs of Freon. Seems to be working much better now. Will see if it can get the temperature down to desired temperature.

JP Hamon

a year ago

10/21/21 Jason was very helpful today with getting our air purifier system warrantied. Was about to go get the parts and do it all in one day. Very professional help.Manny and Jose were both extremely helpful today. My AC wasn't working and they didn't have the parts with the to fix it but they didn't just leave me hanging. They made a temporary fix so I have ac over the weekend while they wait for the proper parts to come in. They were so helpful and made sure I didn't go without working AC thank you

Gilda Butler

a year ago

Jason's customer service was professional, such that, he arrived on time, worn the necessary and appropriate protective coverings, throughly explained each HVAC system check steps preformed, allow me to ask questions and patiently answered any of my questions, and lastly provided recommendations for future products and services to consider. I was very pleased with Jason's service; he's an awesome technician!

Shannon Gossett

a year ago

Jessica, Chase, and David came out to inspect our plumbing and then install new water heaters and a garbage disposal. They were absolutely phenomenal! Very professional and friendly! Jessica did the inspection and she was able to explain and show me pictures of exactly why we needed new water heaters. She was so sweet and knowledgeable! The very next day, Chase and David were able to come out and do the install! Both Chase and David were incredibly nice and kept me up to date on the install process. Plus, my dog and cats loved all of them :-) Thank you Jessica, Chase, and David and thanks Stark! You guys are the best!UPDATE 8/18/21: Stark is still awesome! Richard R. came out and fixed our thermostat in 20minutes. Thanks you guys! Always very professional and funny!

Niki Baker

a year ago

Eric Collazo is an amazing service tech! He was courteous, helpful, and actually listened to me when I mentioned an issue with the unit we purchased in 2019. He thoroughly investigated what I believed was wrong and was able to fix the problem quickly and professionally. He went above and beyond the normal routine maintenance and made us feel heard and understood. Thanks, Eric! You're the best!

Ric n Erik Marez

a year ago

Eric E from Stark Air came by today and did a great job ensuring my heating system is ready for the winter and giving me a detailed summary with pictures. Overall the system is great, Eric did make a couple of suggestions and explained why. His customer service was also fantastic.I am going to request Eric for future tune ups/inspections.Thanks Eric.Martell Family...

Sharon Moscato

a year ago

Brandon was very professional. Very friendly explained everything in detail so that we would understand completely what they were going to do. Left the drawing left the proposal bill. This company really takes care of their customers and keeps you updated via email and text messages

Frank Knafelz

a year ago

Replacing HVAC systems are an expensive proposition unfortunately often occurring at the most inopportune times. Jake and Jason were excellent in determining the systems problems occurring at my father's home and took the time to patiently explain the technical aspects and all repair/replace options allowing us to make an informed decision. The communications ... from phone calls, to emails to text messages from Stark ... notifying us when the techs would arrive to the final completion of the work were exemplary and far better than I expected. Systems were replaced within 36 hours! We appreciated Stark's customer service.

Andrea Teeple

2 years ago

Daniel was very good and polite. He did great work finding the issues. Jake was extremely helpful and getting getting the finances I needed to get a new system since my old one done. The installation crew did an amazing job showed up on time and went above and beyond. Would recommend for sure, Honest, professional, responsive, and a great company to work with.

murtleful

10 months ago

Ask for a technician to come out that could clean our system and do a frion psi check. Diane said the 80$ fee would cover it. Alex came out and all he did was put a bacteria Puck in the evaporator coil Pan and and he also took one panel off the condensing unit and sprayed it with water. He said that's all he does and if you want a deep cleaning that's a whole separate fee. I found it very misleading and I will never use this company again.

Alyssa Villarreal

7 months ago

Service was amazing! 10/10 recommend to everyone. Service was efficient and their employees were so caring. Austin V did a great job.

Mickey Mart

a year ago

I called Stark services for an AC tune up, I had the pleasure of speaking with Miss Charlene. Miss Charlene provided me with other option that the Stark family offers, she is very knowledgeable of the HVAC and plumbing services.If you are looking for a great deal on AC service give Stark a call and ask for Charlene

Kittie Perryman

2 months ago

David Rafael did a wonderful job today checking out the system for the semi-annual checkup. Most appreciated. Thank you!Rondel did an excellent job finding the problem with the inside HVAC unit and fixing it quickly. Very professional. Thank you

C H Schoell

a year ago

Just had Rondel Campbell working on our A/C systems. He serviced and repaired our units and did an excellent job. He took the time to explain the work to me and needed repairs. We will definitely continue to use his service.

Poetry Soul

2 years ago

The overall experience was great with Albert and Jonathon was great, definitely no complaints here. Jonathon also played with my 3yr old daughter which was awesome.Edit: 4:50pm...Although the first guy's were great customer service wise they didn't fully complete the task so I called and spoke with a Supervisor who in turn told me he would send out another rep.Jessica Hayes came out and did exactly what the invoice said and also gave the needed advice for toilet and hot water heater.She was wonderful!

Kayla Williams

a year ago

Brandon was a tremendous help! He was very knowledgeable about his work and explained everything step, so I wasn’t overwhelmed. Becoming a member was a no-brainer after the excellent service I received!

Jose Guzman

a year ago

Brandon Hines came out to fix a plumbing issue we were having. He was great and very knowledgeable in the issue we were having. He provided great service and was very professional. Thanks!

Jose Ortiz

8 months ago

Eddie and Coyle were absolutely amazing. Not only did they fix my issue they explained why it happened and how it could have been prevented. Thank Stark.

Michael Garner

a year ago

10/6/2021-Jason did a thorough job inspecting the heating systems. He worked quickly and left the area clean. He was ready to answer any questions. Very friendly. I recommend Stark/Jason for your AC/Heating needs.Jessica & her partner were on time, did a thorough inspection, completed some needed work and left the house clean. They were professional and polite. I recommend using them for your plumbing needs.

Kathy Perry

11 months ago

I would highly recommend Stark ! Eddie and Anthony came out on Saturday at 6 pm and saved the day. My unit is dead, but they put in 3 window units to get my through the weekend. New unit install Monday. Above and beyond service!

Doug Austin

a year ago

This is the second time Anthony has been to our house both for preventative work. He has been professional, polite, knowledgeable, I was happy to Anthony returning although everyone from Stark has been wonderful. I trust their service.

Denise Phillips

a year ago

Brandon Watts and his apprentice Joshua are the absolute best. Even though I was extremely upset by the news that they had to give in regard to our sewer line, they handled me with kindness and patience. Their quality of work and trustworthiness was incredible. They are now our only plumbers!

g joubert

3 months ago

Jason V and Brian were very thorough. They explained every step and made sure I understood. Both were very friendly and I enjoyed meeting with them today.

Paul Goggans

a year ago

Manny and Jason were very professional and thorough in their inspection and maintenance of our HVAC systems. They arrived when scheduled and gave sound advice on suggested services after thoroughly explaining the reasons for the services.

Julio Concha

8 months ago

Tiffany, Anthony and Victor did a amazing job today. They came in, completed their inspection in a timely manner and explained the inspection process thoroughly.

Shaun Pewsey

a year ago

We had water leaking out of the roof soffit and through power socket that we suspected was coming from the HVAC on a house we had just purchased. We were able to get a very quick response and emergency call out from Stark Air and were very impressed with the service from Jason Vasquez who troubleshot the issue for us.

Jacy Smith

2 years ago

We've used them for over a year now. They come to check the hvac and plumbing annually. When they came on Thursday, we had some major problems with our old unit and decided to replace it. Cody was great about talking us through the different options. The installers did a great job with the installation. Today we had an alert on the thermostat about the heat pump. Jonathan came out, was super friendly and good at explaining what he did to fix it. We're really happy to do business with Stark. Everyone is always very friendly.

Lorna Winston-Blanks

2 months ago

Stark Air’s plumbing sent Mike Wilkins and Isaiah Ruddy out to correct an issue and followed through beautifully on the Stark Air promise to keep customers safe and happy. Well done guys and thank you.

Summer Morgan

a year ago

I got a few different quotes and Stark was the best price. Scheduling was easy. The technician, Eli, was punctual and professional. Would gladly call Stark again if I need service.

Cynthia Frears

3 months ago

Victor and Julio were amazing! Friendly, patient, and super helpful!

Hillary Perdue

8 months ago

Had my annual heating maintenance conducted today (09/16/22) by Jason who was very friendly and professional. He explained what he was doing in a detailed manner that was easy for me to understand. He answered all my questions. It was a pleasure to have Jason and Eddie perform my heating maintenance.

Evelyn Hess

10 months ago

My plumbing technician today was Josh. He was very knowledgeable, friendly & explained the concerns he found regarding my plumbing issues. Upon completion, he reviewed the process & the cost to make the corrections. I will request Josh again. & highly recommend him to anyone with plumbing concerns. 7/6/22 Tiffany came and fixed my toilet. She did a very thorough job. Explained everything to me well. And took care of my needs. She was very nice and courteous.

Bob Gordon

3 months ago

Charles and victor where great service men , and I appreciate there concern 4 my air and heating system

Matthew Sanders

a week ago

Thanks to David, Oscar and Karla for their attentive service.

Lindsay Anderson

7 months ago

Austin V. at Stark was fantastic helping me out with some plumbing issues at my house. Excellent service, very friendly and helpful!

Mark Cortes

a year ago

Kyle came to my house to check the water heater and do plumbing services throughout the house. He was very knowledgeable, professional and friendly...going above and beyond in helping fix our clogged bathroom drains. He could have just told me how to do it but instead he performed the service himself and I was thrilled with the results. Because of his work ethic and professionalism, I will be using Stark services for the foreseeable future. Thanks Kyle!

Sharee Beard

a year ago

Brandon Hatten came out & found the issue right away. He gave me suggestions on how to make things run better in my home. This will save us time & money for future repairs. He answered all of my questions & was easy to understand when explaining things to me. You don’t get that kind of service often but I was happy we found this co. Thanks Brandon!

Kimberly Trigg

10 months ago

My system stop running for about 1hour . This company rep came out on the nite of July 4 2022 looked at my unit for about 1 hour talked me my motor was fried I need a new one. PRICE $10,000 on the next day I called for someone at another TOP COMPANY to come out fixed my unit in less than 1 hour. THEY THEY SAID YOU HAVE SOME COMPANY THAT WILL ALWAYS BE DISHONEST ALWAYS GET 2ND OPINION. I SAY TO THIS COMPANY SHAME SHAME ON YOU NEVER AGAIN YOU ARE A VERY DISHONEST company little minions

Rodrigo Durbin

2 months ago

Marcel did an excellent job. He explained the how the unit worked and changed filter. I highly recommend him and the business. Thanks

Brad Ruthrauff

a year ago

Brandon, Victor, and Shawn have gone out of their way to solve a unique problem that had stumped everyone else. Now we final have our unit working again. They are easy to talk to and will do whatever it takes to make your home comfortable.

Kim Reed

a year ago

Thanks Dillon for the great install! Second time to do work for us! Fast, courteous and efficient! Would recommend to any one needing work completed.5/27/2022Thanks Jason for your thorough effort in checking out our unit and getting it ready for the summer! On time and informative!6/1/2022Thanks Carlos for making sure I had good water pressure and for checking my lines! On time and efficient.

Armando Torre-Herdman

5 months ago

Jason was very informative! Thanks for explaining our concerns and question! Came in to do a heating tune up…

Steve Duron

6 months ago

Charles Wells, Michael Coker, Richard came by and performed service. Great work and great advice on my 12 yr old HVAC.

Chris Cole

11 months ago

Jason was professional, knowledgeable, and conscientious as I was working from home. He made sure everything was working at peak performance before leaving. Highly recommend his services.

Daniel Cahill

a month ago

Jason did a great job and answered all my questions

chuck su

a year ago

Jason did an excellent job evaluating our HVac units and explaining any necessary repairs. He took the time to explain and show any issues. Also checked out our carbon monoxide detector. We will continue to use his service.

Tamecka Taylor

5 months ago

Manny came out and fixed my problem very friendly and professional I highly recommend him.

MOA

10 months ago

Jason was courteous, patient and understanding throughout the process. He was friendly, professional and explained every step of the process. He went above and beyond! The world needs more professionals like Jason!

Steven Thomas

a year ago

We have used Stark for the past 8 years. Something over the last 2 has changed. Since then it's been nothing but high pressure sales tactics, especially when they bring out some kind of specialist. We always need something extra that's not included in the maintenance care that will be additional thousands of dollars. This time it was two brand new AC/heating units, to the tune of $40,000 even though they are covered under warranty. Had to hurry too! They just happened to have two in stock and be the correct size. It was a miracle. We called out different companies for second opinions. Turns out both our units are fine. Will NEVER let Stark back in our house again. Steer clear and beware their specailists! They're selling to scare tactics now!

Cat

a year ago

Jason Vasquez was just fantastic, he was very informative and showed great professionalism. He showed outstanding customer service and we are so thankful to have had this great experience. This gentleman is a great example and has represented the company greatly.

Christopher Moxom

a year ago

Called Stark services when our house got flooded from our AC unit. They sent out Jason to come repair the unit. The got here earlier than they said they would. Jason was very professional and got everything sorted away quickly. I definitely recommend Stark Services for all your air and plumbing needs.

Daniel Kendall

a year ago

Don’t do business with this company, as they are very dishonest! We called for service. And they sent out a salesman. They low ball you with a $69 price, but don’t clean out your system, like they are supposed to do. They tried to rip off my elderly mother, with a $2700 price tag to clean system, and air ducks. We called Reliant, and they are honest!

David Lucas

7 months ago

Marcel took about an hour and a quarter to perform System Maintenance, clean the coils outside and replace the filter. Said everything was fine except the filter and coils which he remedied.

Christopher John Bookout

a year ago

Jake Rios was my rep and Jose was our tech. Jake was very knowledgeable, professional, and fair. He cleaned our ducts and installed a UV light to filter the impurities out of our air. My allergies have completely disappeared.

Jasmine Penn

a year ago

Thanks so much for being so responsive and getting me in for a reasonable price in a reasonable time! Your team was on time and worked extremely efficient during my attic insulation installation!! I look forward to doing more business with you all.. but not too soon!! Lol

April Sergent

a year ago

My mother called Stark Air because of all the positive reviews. That was not our experience.The tech showed up and immediately had a sales person come over. The tech was supposed to clean our unit. He did not clean it, he probably loosened our gas line to the pilot, insisted that it was leaking CO2 (it was not because I saw exactly the way he “found” the supposed leak), and the sales person insisted we needed an entire new system inside and out.The sales person saw an older widow and a single mother and tried to swindle us.When my mother explained that we needed to discuss it, they still ordered the install with the finance company against our wishes. We called a different company for a second opinion and all our system needed was to be serviced and cleaned and the gas line tightened.Stark wanted us to spend over $17,000 for a new system when all we needed was a service which cost less than $300 with an ethical company.

Katy Dailey

2 years ago

We’ve been using Stark for the past 7 years and have had nothing short of stellar service every time. They replaced all our ducts and load balanced a few years back and we’ve had zero issues.Today they inspected my furnace and showed me each step including pics and videos. They didn’t try to force a new unit sale, but they did inform me of a few issues to watch out for.Jon and Cody did a great job, super professional and knowledgeable. Highly recommend.

Clancy Silva

2 years ago

Very pleased from the beginning. They called to schedule my appointment and on the day of my appointment I received a text informing me they were on their way with a tracking link to let me know how far they were. Manny and Chase came out for an estimate for replacing and relocating my water heater. From the time they arrived they were very polite and went through the whole process about the service I was needing. They answered any questions I had. They were very respectful and very knowledgeable. I haven’t hired them yet but I will be! Thank you Manny and Chase!

Baus Barker

4 years ago

Brandon and Tony were great to work with and gave me the options and information to make the best choice for my family. In the end, for little more than the repairs needed on my old system I was able to replace it and take advantage of factory warranties and rest peacefully knowing that I didn't have to worry about what may break next, but know that the unit was new and Brandon and the rest of the Stark team are there to stand behind their work. They were able to have the entire project done the next day. I will be recommending them to anyone that asks. A big thank you to the whole group.

Dave Mooney

2 months ago

Carlos did a great job. Very informative. Thank You

Courtney Amick

a year ago

Technician Connor Weeks did a great job explaining the maintenance requirements of my new AC unit to me as well as changing out my air filter, which he just happened to have the right size in his van. This is not the first time I've used Stark Services and definitely will not be the last. Hey, they do plumbing too.

Monica Villegas

2 months ago

Good quality service from Joel, would recommend. Satisfied customer.

Chase Jordan

2 years ago

Excellent customer service as always! I had y’all out in Feb. to replace a water heater and now today to fix my A/C and was once again impressed! Jose is excellent at breaking things down and full disclosure on prices. Daniel was an awesome tech and did great at breaking things down and explaining what were the issues with my unit and got it all back to running order. Will continue to use stark for any future needs with the house.

Richard Distler

a year ago

Jason and Earl were here today and were professional and knowledgeable. Jason added a new capacitor and Hard Start device to the compressor and it showed results immediately. Thanks for always having well trained and efficient employees at Stark ! Richard D.

Liz C

8 months ago

Drew and Jason were amazing! Cameout during labor day, explained the concerns and fixed what was needed! Definitely recommend

Kyle Edgerson

a year ago

Jason Vasquez came for a tune up he was very professional and knowledgeable. I would highly recommend him to friends and family. -9/3 Jason Vasquez came out to replace capacitor on my a/c unit very fast and efficient very pleased thanks again Jason.

Chris Collander

a year ago

Jason and Earl came out a few hours after I called on a Sunday, which was better than I expected for a sudden call. They did a great job of diagnosing the issue, describing what's going on, and then listing the possible solutions to the problems. I very highly recommend this company and I'll definitely be reaching back out with any future AC/Plumbing needs.

Kim Labriola

10 months ago

Michael and Drew provided my service today. They did an outstanding job for me. They were very quick and knowledgeable and explained everything perfectly. I could not have asked for a better or more professional team. If this duo provides your service you will not be disappointed!

Librada Gallegos

10 months ago

We were so pleased using Stark Air. Associate Manny G was very helpful and answered every question we had. We are now enjoying our new AC system.

John Evans

6 months ago

Had system checkup for fall. Our tech Jason was thorough and professional. Always appreciate good and efficient service.

Jennifer Tyler

a year ago

Stark has taken care of my HVAC needs for twenty years, and now they also take care of my plumbing. When I sold my home and moved to another, I took Stark with me. They are strong on customer service.Without exception, their personnel are welcoming, courteous, and responsive regardless of when you call. Their technicians are well trained and experienced. As a homeowner, you will be completely satisfied with their service, or they will continue to work until all issues have been resolved. They are transparent in their dealings, and keep you informed of services needed as the work evolves. While the technicians convey information about upgrades and customer benefits, they never try to force you to make on the spot decisions to buy other products or services as some do. I wholly recommend Stark for your plumbing and HVAC needs. You will not be disappointed.

Victoria Sexton

9 months ago

(8/16/22) Anthony M. was professional, answered all my questions and finished in a timely manner. Great service overall.12/7/2021) Jason was on time and professional. He got the work done quickly and answered all my questions.Julio went above and beyond to answer all my questions and complete the maintenance. He got it done quickly and was friendly and professional.

Eitel Colberg

2 months ago

Jason was very corteous, helpful, and thorough during the service.

Sheila Jarecke

3 years ago

We have been using Stark Services for several years and have never been disappointed. From the office to the field, business is handled very professionally. The service technicians are extremely thorough and take the time to explain issues and recommendations in as much detail as you require. Their service calls are meticulously documented and their reports are timely. We have never felt pressure to purchase a material or service we didn’t need. When we have opted for a material or service, the quality has been exceptional. Rondel was the AC service tech for our last call. He was courteous, professional, and knowledgeable. I highly recommend Stark Services.

Tiffney Brunette

a year ago

10/21/21 Jason, Joshua and KyleThey came in did their job efficiently. Very friendly. Loved the puppies. I appreciate them looking out for the future of our equipment.Called in the morning and they were able to come out the same day for service. Dan did a fantastic job. He let me know what worked well and what should to be improved. Super friendly and loved my crazy dogs. Thank you ?

alfredo nombrana

8 months ago

David Rafael and Michael Coker did a seasonal maintenance check on my system.Very personable and knowledgeable and explained and answered all my questions. I appreciated their expertise.

Amanda Fulgium

a year ago

Jason and Jake came out and was amazing! They not only came out within a day but made sure that everything was done in a timely manner and kept me informed of everything they needed to do and were doing! Would 100% recommend these guys to any who asks!!

Jo-Anne Motteram

2 years ago

Daniel Longoria and Cody Dickerson came for my semi annual inspection and also to troubleshoot an issue I was having with my unit. They were very thorough and spent quite a bit of time ensuring that everything was working correctly and that I understood what the issue had been and how to be certain that it doesn’t happen again. I highly recommend them for their professional but friendly attitude and taking the time to do it right.

Allen Goehring

2 years ago

We had to replace our 12 year old system and have been using Stark Services for 10 of those years for servicing and check ups. Start Services was great to deal with starting with Craig and Jake, then the install work done by Edgar and Roberto, then the duct cleaning by Julio today. All around a great and professional experience, I would highly recommend Stark Services for anything you need from AC/Heater to a water heater we also had installed.

David Snyder

4 years ago

My wife and I had some plumbing work done. The whole process was easy and the customer service was excellent. Benjamin in finance gave some options and the process of finalizing was quick and painless. The crew that came out, Dylan and Anthony, went over the game plan and explained the strategy, in very user friendly terms. Everything went well. I felt and do continue to to feel Stark Services values me as a customer / relationship. They are Honest. Accountable.My wife and I were very pleased :)

Neal Head

3 months ago

Roderick did a fantastic job, much appreciated, very knowledgeable.....Thank you so much.....

Pat Trudel

2 years ago

I had 2 plumbing events at my house, one major and one minor over the last month and both times I worked with Dillon Wilkes. On top of him being professional and on time he also is very knowledgeable and was able to diagnosis the issues within minutes of arrival. He advised me of the repairs needed and the costs before starting and thanks to my maintenance agreement I did save some on the required repairs, which were completed very quickly for the minor repair and within a day for the major repair. I highly recommend working with Stark Services and especially Dillon for any of your plumbing needs

Margie Highfill

a year ago

Eli and Manny are very informative and helped with all the questions I had with my heating system and went far and beyond with help me for with my fireplace. That is what I call personal service. I look forward in having them come back for maintenance I may need.

Stan Harrell

2 years ago

Jon an Victor arrived on time. They listened to my description of the issues I had with my two units. They then went to work to fix the problems. The bill was fair and accurately detailed the work performed. They were true professionals and represent the company well.

norma bomar

a year ago

Jason arrived on time and immediately went to work. He checked our heating and advised all the components look good and also installed a new filter. He asked if we had any questions, then advised he would be working on paperwork that would take a few minutes.

Steve Morris

2 years ago

We had a busted pipe under our home. Pier and beam foundation. David came out a repaired it quickly and professionally. We had good conversation and the price was well below the competition. I would definitely use this company again only if David was the technician.

Thomas Turpin

3 months ago

Roderick Carlton was our Tech who did a fabulous job for us!!!

Michele Martinez

2 years ago

Stark sent Jose Flores to my house twice for service and maintenance. He was super nice and very very informative and took the time to explain the situation. He went above and beyond. I pray that I don’t have any more issues but I do look forward to doing business with Jose in the future!!

Michelle

a year ago

Jake and Daniel were very professional, friendly, and very informative for our ac unit. They explained everything in great detail from repairs needed to what helps keep our ac running smoothly and efficiently. And let's face it no one wants to have their ac unit fail in the summer time in Texas. They give you the knowledge and the equipment you need to make your life so much easier and cooler. I would recommend them and their company for any repairs you may have.

R B

a year ago

Michael from stark air came out today, he was very professional and knowledgeable about my DaiKin fit whole house heating and air-conditioning system. Would recommend Stark Air.

Alyson Byce

a month ago

Mike Wilkins was very professional and helpful! Great service!!

Billy Gray

a year ago

I am extremely impressed and pleased with the customer service and professionalism displayed by Manny Guivas and Daniel Munoz. I would definitely refer this company to family and friends because of the thorough job that was explained to me about the maintenance that was performed on my air conditioning unit. Again thank you very much guys, it was a pleasure working with you.

Paula Lewis

a year ago

I needed some plumbing work done in my kitchen and to recirculate the way the hot water ran through my house. Josh did excellent work. His service was great.

Anny Burwinkle

4 years ago

Stark services came out to service our systems, Brandon was very helpful and took the time to talk to us about our options and the issues we may have in the future. He was very helpful and wanted to ensure everything would run smoothly. Also Marion did a great job setting up our membership with Stark and was able to answer an questions we had. Definitely highly recommended

Tatum Hunter

a year ago

Brandon Hatten came out to replace the floodstop on our hot water heater. He was very professional, informative and patient with all my questions. Would definitely recommend Brandon and Stark plumbing to my friends and neighbors.

Julie Jackson

2 years ago

Cody, Daniel and Tyrone were awesome! They were very professional and knowledgeable. They explained in detail and recommended services that would be beneficial for my home. Stark Air you have a great team!

Sandra Standefer

2 years ago

Jon is a terrific service advisor. He was on time and professional. Jon and Jake make a great team- much like brothers! I learned so much about keeping my system in tip top shape. I highly recommend Stark, Jon and Jake!

Sarah Thompson

7 months ago

Austin V. Was fantastic and very professional. He answered
all my questions and had my problem fixed quickly.
Highly recommend!

M Nexus

2 years ago

Stark Air came to our rescue tonight, after being failed by Reliant Air Conditioning two times in a row in three weeks. Our drain line clogged a few weeks ago and Reliant Air Conditioning couldn't seem to properly diagnose the problem after two visits. On top of that, their technicians were rude. Stark Air was a breath of fresh air (no pun intended) with their amazing service.Daniel showed up to help us identify that there was more going on than just a drain line clog, and he did it with professionalism and a smile. I called Stark Air today at 6:30 p.m., and Daniel showed up at 7:30 p.m. I was so impressed with their promptness. Thank you so much for taking care of us!Update (07/30/20): we signed for the monthly membership to have the maintenance for our older home. Jessica and Victor came out for the inspection and they were fantastic. Very thorough to bring any potential issues to the surface, and explained everything very clearly. Thank you!

Andy Jacobs

9 months ago

AC went out on Sunday morning… Michael C came out to troubleshoot. He explained everything to me in layman’s terms and got everything running the same afternoon. Clearly a technical expert! Greatly appreciated.

Wandering Gina

5 months ago

Jason, Mark and Jose did an awesome job fixing our heat this evening!

Shannon Jones

a year ago

We love this company. Jason and Manny were very helpful, they gave great tips, and they answered all of my questions. I definitely recommend Stark Air. They’re a great company, you deal with real people when you call, and they’re very reliable.

David S

a year ago

David Romero and Daniel Munoz both did excellent jobs. David handled the heating maintenance replacing parts that were worn. Daniel did the Total Air Duct Cleaning procedure. Both were professional, prompt and friendly. Thank you for jobs well done.

vannessa

a year ago

A big shout out to Julio and Jason, I can't thank you guys enough for coming and getting my moms AC going again, Julio thank you for keeping the AC running through the night tell they could get someone out to replace what was needed oh yeah and thanks for schooling me ?. Jason thank you so much for getting there earlier then what was said its much appreciated, also for taking the time to explain what the issue was and how you fixed it and staying longer to make sure that it was running properly. Thanks a million for outstanding service guys!!

Robert Reiff

2 years ago

I had an AC problem and Victor and Daniel were sent to my home. Very courteous and respected our space. They went above and beyond any expectations my wife and I had set. Turns out we needed a plumber and they sent out David who was very prompt and just as professional as Victor and Daniel. They got us fixed up and did a great job. Highly recommend

Anne Trevino

2 months ago

Mike Wilkins was a stellar Master Plumber & I look forward to working with him.

Ashley Jeffrey

2 years ago

We’ve used Stark for years and highly recommend! Craig and Victor were on time, professional, and efficient. They fixed the AC issue quickly and gave objective recommendations. Great to work with people and a company we can trust!

Melinda K

2 years ago

Richard and Cody were pleasant, professional, and answered every question I had about my system. They went well above the expectations I had and I think they are both a real asset to Stark Services. They are a huge part of the reason I will maintain my service contract with Stark.

Chris Dunlop

4 months ago

Jason and Austin did a outstanding job and answered all my questions…

Dr. Di Ann Sanchez, PhD, SPHR, SHRM SCP

11 months ago

Noe Hernandez did an awesome job on my ducts. Took great care in my house. He is kind and very thorough! Ask for Noe....you won't regret it.

Doug Reeder

10 months ago

Fast, friendly, easy-to-schedule and quick-to-respond. Technician Michael Coyle provided superior service. 5 star service from the first interaction all the way through system restoration.

Sarah Gardner

2 years ago

I had upstairs shower leaking moving down & leaking through light can in my kitchen. I have used Stark Services a couple of different times & they are always responsive, timely & courteous. I had Plumbing Services this time and Dillon Wilkes was extremely helpful, polite & showed me exactly where the issue was. He was able to quickly repair it. I will use this service again & recommend this team.

Jackie Jones

2 months ago

David Rafael was very nice and did a great job!!

Lori Beth Kimble

3 years ago

Brandon from Stark Services was awesome. Took care of issue of needing to replace valve in shower quickly and efficiently so we could turn water back on. Was able to come out a few hours after we requested service and complete job in a short period of time. Would definitely recommend his service to a tone needing plumbing help. Thank you Brandon.

Andrew Gardner

a year ago

Daniel and Jose showed up about 45 minutes after my initial call on a Saturday at 7 pm on a 93 degree day with stupid humidity to diagnose and repair some failed wiring on my condenser unit outside. They fought through the mosquitoes and managed to troubleshoot and repair the bad wiring in about an hour. They were professional and efficient, and gave me a great rundown of their whole line of products and services while I stood over their shoulder. I picked their brains about upgrades to our house's old system and they were very knowledgeable on all of the questions I threw at them. Aces on all fronts. My girlfriend and I are super happy with the repair costs and the cold A/C blowing before bedtime. Highly recommended from this satisfied customer.

Floyd Poenitz

a year ago

It was time for my winter maintenance check up on my heater unit. My technician was Eli Lozano. He was prompt and courteous. He knew what needed to be done and he got the job done thoroughly. He took time to show me what needed to be done and what was working fine with my unit. I would recommend Eli and you can ask for him directly when making an appointment. Job well done.

Jonathan Nikiel

2 years ago

I had an excellent experience with Jeremy and Jake who came out to fix my Ac unit. My wife set the appointment up at 8 am and they were here at 1pm.I was very thankful for these two gentlemen as they explained everything that was going on and gave my suggestions on how to prolong the life of my units. Thank you very much for your work and time!

Betty Tuley

2 years ago

I recently purchased central ac from Stark. This morning was chilly, and I couldn’t figure out how to set the thermostat to heat! They sent someone to my house immediately who was incredibly nice and professional and checked other functioning as well. As it turned out, the thermostat was easy to operate, but he didn’t make me feel bad about it at all. I greatly appreciated his coming in person and his overall helpfulness.

Edward Starowicz

7 months ago

This 5 star review is for tech named David Rafael only. He was on time. He did the yearly heating maintenance as required.

Tricia Hargrove

10 months ago

Michael Caldwell and Aurelio installed our new unit and were extremely professional, prompt, and answered all our questions. I strongly recommend Stark Air.

LIYING TENG

3 years ago

We had problems with our gas line, figured there were leaks, so we called Stark Air. They send Brandon and Jay J out to help and they came quick! They were very focused, patience, and kind. They explain the problems to me very clearly and throughly. They’re very honest people, giving me good suggestions and I’m very appreciating their excellent customer service and their reasonable charge. I’m 100% recommending Stark Air, will let all my friends know this great company. Again, thanks to Jay J and Brandon, thank your so much for the hard work! I’m very appropriating your work!

Martin Ibanez

3 years ago

Wanted to say thank you to Dillon and Stark services for the fast and reliable service we received at a great price. We had a pretty bad leak at the main service line that was looked at and completed the same day.It required quite a bit of digging so to complete it in one day was outstanding. Also, the follow up was much appreciated.

Tony Jacobs

2 years ago

Great guys. Jon was great. Communicated everything very clearly and explained what was going on. We currently lease so he communicated with our landlords who worked with him to find a solution that worked for all parties.I would highly recommend their services to anyone seeking professional work.

Carolyn Bush

a year ago

Stark has ALWAYS provided us with great service by friendly and competent technicians. Today, Jason and Shea were prompt, congenial, thorough and provided an easy to understand explanation of their evaluation!

Elke Steinheimer

10 months ago

Eddie and Richard were amazingly thorough and overwhelmingly pleasant. I would recommend Stark to anyone for air conditioning services.

Cassidy Storts

2 years ago

Daniel came to our rescue tonight!!! Our A/C stopped working on a 100 degree day in Texas. We called more than 8 places and none of them could come out, but Stark was more than happy to. Daniel arrived within the estimated window of time and solved the problem quickly. He was efficient and very professional. We appreciate him coming out so late (worked until midnight!) on a Friday night. Highly recommend this company!!

Demetrius Purnell

2 years ago

We were having a major plumbing issue, any time we used any water in our home the downstairs bathroom would flood. Chase came out and was able to diagnose and resolve the issue within a hour (along with a little demolition work ?). This will 100% be my go to company for any AC or Plumbing related issues. The service was top notch, and Chase made me feel like a valued customer. Best service I’ve received in some time. HIGHLY recommended!!!

Joe Kaczor

7 months ago

Great company and their tech Austin V. Was knowledgeable and very professional did a great job! Definitely recommend!

Tracy Hummel

2 months ago

Carlos was very professional and explained everything. Excellent service.

Bryan Murphy

9 months ago

Eddie and Michael were great! They were able to diagnose the issue quickly and get us backup and running.

Rodney Somerville

2 years ago

Jon and Cody were very good about letting me know all the details about the maintenance inspection, and what to fix now VS what to keep an eye on.Also they were able to correct couple issues discovered immediately without me having to schedule another appointment. This timeliness was very important as I was having them out to do AC check prior to house sale/closing. Will definitely use them again if needed in the future at new home

OpenSource PPE

a year ago

I feel like I can breathe again and the air is finally fresh. Richard and Victor went above and beyond for me and my little ones. They took the time to explain everything.Working from home I feel more energized now and can say with confidence this is money well spent.

Squished Tab

10 months ago

Cody did an awesome job replacing the hot water heater in my house. Showed up on time and was very professional in his work and demeanor. He explained what he was doing while he was doing it and explained just about everything I needed to know about my new water heater after he left.Edgar, Giovanni and Bryan also did an exemplary job removing my 30 old A/C and furnace and installing a new Lennox unit. They worked together like a well oiled team. They were very professional and knowledgeable about the entire process. They thoughtfully answered all my questions while they were working. These three need to be bench marked as how a team works together to do HVAC work.Manny Guivas was my initial contact and Comfort Advisor. He guided me on which system would work best now and into the future. Never pressured me but was very helpful in explaining the subtle differences in the systems and how they will fare in the years to come as the HVAC industry changes to meet future legal hurdles.Thanks to each of these guys listed above. I've been a Stark customer for over 30 years because they stand behind their work and the products they install and I will my HVAC company for at least another 30 years.

John Valdez

a year ago

We purchased a water heater and also a water purification infiltration system. The service advisor Manning came to explain how this water purification system operates. He is very knowledgeable and has been communicating with us through this whole installation process. STARK AIR. Has won our future business due to the professionalism and great customer service from Manning the service advisor.. Thank you !!

Chesley Davidson

7 months ago

Austin V. Was responsive and professional. He answered all my questions and had my problem fixed quickly. Highly recommend!

Al Solberg

a year ago

I always look forward to talking with Charlene - on first contact with one of our many systems. Then, our ac system died. MANNY came out with Eric, Joseph and another person and we were MORE than pleased with Manny’s attitude, knowledge and willingness to explain “things”. They are the reason we depend on and keep calling Stark for help. Pls extend a heartfelt thanks to each of these great representatives - they are the reason ur company is successful /A.L. &rita Solberg

sydney nevels

2 years ago

I was having issues with my central air unit. I called Stark they had Rudy Garcia-Hernandez come out right away, he did an inspection and discovered a pipe was clogged. Rudy was very knowledgeable about what he was doing and had no problem answering my questions, he was fast, efficient, and very professional. Rudy did a great job making sure everything was unclogged and working properly. Thanks to Rudy and Stark my family enjoyed a cool evening.

Ruth Shumway

4 years ago

I have had 2 recent experiences with Stark. Daniel came out to complete my kitchen remodel by hooking up my dishwasher, new garbage disposal and sink. He is extremely nice, professional and good at what he does. He also installed my water heater several weeks back. I would highly recommend him for any plumbing service.I purchased an air conditioner, heater and water heater from Stark. Nelly was my sales gal! She was very knowledgeable and really fair. She went over and above her job and even came out on a Saturday to help me. Great company, great product! Highly recommend!

Sue Duke

a month ago

Mike Wilkins
Great customer service. Would recommend

Kelly B

a year ago

Manny and Anthony went over and above our expectations and definitely helped us out with our maintenance amdproblem prevention. All went very smoothly and they handled it all.

Ken

2 years ago

Stark has an amazing team. I enjoyed working with Ricardo Martinez, Tony Escajeda, and George. They were professionals and i would recommend to anyone that is needing a quality AC system and work done at your home.

Christy Saunders

2 years ago

Was having issues with hot water not working after freeze last week. Brandon and Carlos knew right away what was going on batteries on flood stop had died after changing them last Tuesday. The guys changed and my hot water worked instantly, and were very kind and extremely professional and totally made my day... Their customer service lady Betty is also very awesome and stayed on top of my concern for me as other plumbers I can't even have seen for a couple more weeks and was getting frantic to say the least. I will Definately be using these folks in the future for other issues. Thank y'all so much Stark Team.

L Burson

6 years ago

In the last year we have used Stark Air several times and we have been very pleased. They had to replace our A/C unit and we were very pleased with the pricing and the work done. Installers were really great and professional and got our heat going again. In the last month we had to use their plumbing services to replace our water line from the meter box to the house. They did a great job of keeping the trench in our front yard to a minimum and after Jim replaced the new line got our yard back together. I highly recommend Stark and would give them 5 stars.

Sierra Cymone

a year ago

Mr. Dillion Wilkes serviced my condo and was excellent. He came within 2 hours and was very informative. He takes insurance as well. I will continue to use him moving forward. Thank you!

Lansdown Drive

2 years ago

We had a service call on 7/4/20. We both agreed this was one of the absolute best experiences we have ever had with any type of service call. We called on the morning of July 4th when we woke up to realize that our a/c was out. The company got us a same day appointment. The technician was punctual, courteous and extremely professional. The repair was completed quickly and the technician Johnathon Delarosa was a wonderful guy. He absolutely went above and beyond to save our holiday. He was accompanied by Jessica Hayes who was also very pleasant and helpful. Could not say enough good things about our experience.

May R

4 years ago

We are very pleased with Stark Services. Tony was very professional and knowledgeable. We had our 17 yr old unit replaced, new duct works installed and duct cleaned last month. The technicians were respectful and pleasant. And they cleaned up before they left. We’re one happy customer!Tony stopped by today to take care of the missing caps and my son’s bedroom vent. Thank you!

Al Cain

3 years ago

Jonathan was our service technician today on a service call for noise in the system. He was very professional and informative about his inspection of our system and, thankfully, all is well! We’ve always received great service from Stark and technicians like Jonathan is one of the reasons we keep coming back to them. From installing our system to maintaining it, they are always spot-on!

Ryan 1

2 years ago

I’ve got about a 50 year old home that has had a lot of issues with a/c systems in the past. The team at Stark did a fantastic job of diagnosing the problems and succefully fixing/replacing what was needed. Julio O & Carlos were so professional and responsive throughout the process and did an outstanding job. Even the phone reps were incredibly courteous and quick to help. Everything is operating perfectly now and i’m very glad to have used Stark. This was a great experience.

Cathey Law

a year ago

This was my first experience with Thumbtack and I was very apprehensive of the unknown. There is something to be said about prompt, professional, courteous individuals. Both Rondell and Shea went above and beyond. They checked all of my ac systems and provided sound advice on ways to help my unit last longer and work more efficiently. One of the doors to an attic was locked, or so we thought but Rondell was determined to check out that unit. He took the door off of the hinges and proceeded to check that ac unit. I can't tell you how grateful I am to know that good people still exist. I had reached out to some independent companies and referrals from friends but many did not bother to respond to my request. Grateful to have discovered this company.

D. S.

5 years ago

We have been Stark customers for many years and we’re more than pleased with the service Dan provided when he performed our furnace tune-up. He was absolutely polite & pleasant, was thorough in his work, and made everything easy. Highly recommended and will request him next time!

Maryann Overby

2 years ago

Julio was very professional and informative. He took a good amount of time examining each of our units and gave a detailed report about his findings. He made a chart with what he thought was important to replace and did not try to up sale us. I will definitely be requesting him in the spring to come back out.

David Ritchie

2 months ago

David Rafael
Very professional, explained the services he performed.

TheSnowyBanana

a year ago

Technician Jason was more than punctual, and performed the coil cleaning and filter replacement in a timely manner. He is also friendly and good with pets. Definitely received fine service.

kita gooden

3 years ago

Gerard was the best. He came out and explained everything to us clear and concise. He was willing to answer any questions we had. Explained what need to be done and got it done. His customer service was exceptional. I would recommend Stark Services just for this experience alone.

cynthia norris

2 years ago

Stark technician Julio Oceguera and Advisor Manny Guivas came to my home to perform a Spring tune-up as scheduled. They arrived on-time. They were dressed neat and professional in appearance with masks and practicing social distance standards. They were careful to use my attic stairway in such a manner as to not damage it any way, which was a concern because of the way it is constructed. They immediately went to work in the attic running their diagnostics and determined that everything was in order with the air handler. Next they went to the outside condensing unit where they ran diagnostics on the unit and determined it was operating within spec. They cleaned the coils and removed all debris and leaves from the inside of the unit. They were honest enough to not try to sell me a new system and even commented how my 13-year old system was functioning very well. They checked out both indoor thermostats. Both Stark employees performed well the entire they were on location. When I asked them, they both said they enjoyed working at Stark and felt it was a fine company to work for. Stark will also be performing my Fall tune-up again this year. Stark has performed my Spring and Fall tune-ups for many years.

Gary Joseff

a year ago

10/5/21I’ve used Stark for the last several years and have been very happy and impressed with them. They do my heating, air, water heaters, and plumbing, and the work has always been excellent and on schedule. The latest work on my HVAC was done very well and quickly by Jason. I highly recommend them.

Danny O

2 years ago

Dave was one of the most professional, knowledgeable and courteous specialists I've had come to my home. I called in the evening on a Thursday and they were out the very next morning. I appreciated everything they did to help me find a solution to my water heater problem.

Selina Bounds

10 months ago

Pleasant service with Tiffany and Trevon. Very helpful and hands on with all my questions and concerns. I will be requesting these two for all future repairs/ service calls

Rachel Rogers

6 years ago

I typically get very frustrated when dealing with contractors since I do a lot of contract work myself and am always disappointed in how others handle their business. Stark did a wonderful job of explaining to us all of our options for replacing our system so we could determine what we could afford. The technicians that replaced our attic unit were very friendly and professional. I was very happy with how well they cleaned up after the project was complete. Once the work was done, they went over everything very extensively so we would know what to do after they left. I recommended Stark to my parents when they started having issues.

Stephanie Mueller

2 years ago

Brandon Hines is a skillful Plummer, very professional and personable as well! We had 3 plumbing problems. A frozen busted pipe, clogged disposal and clogged toilet. Brandon fixed all of these and walked us through all the repairs so understood what was fixed. We feel lucky that he was sent to our house!

Christopher Skipworth

a year ago

One of there drivers rear ended me and now there insurance company does not want to pay for damages! because they have a cheap insurance company!!!!! There managers are rude and not cooperative! They are doing everything in there power not to pay me, after one of there employees was reckless! seeing how they use esis as an insurance company. They have had 147 complaints on the BBB within the last 12 months. The manager also said that she would delete any bad review I left. So i would suggest no one hire this company for any services. if you need a reference to a good hvac company I have recommendations for better companies on both insurance and hvac . Because the company above is worthless!

Aimee Chua

5 years ago

I was searching the web for the cause of our heat pump freezing over and Stark Service heat & air ad suddenly popped up on the screen. I went to their website and read some of the reviews-all positive. Yesterday I called Stark and spoke to Charlene.She was so friendly and courteous and best of all she was so easy to talk to that I felt at home talking with her. She even talked me into applying for Stark membership so I could get a discount on the services. That same day she sent Lawson/tech to our house. Lawson was polite and efficient. He took time to check both the condenser and the furnace and was willing to explain to me what and why items or parts need replacing. He completed his checklist and made sure that everything is working fine before he left. I am glad God directed me to call Stark. I surely would recommend Stark to family and friends.

Harry barkley

7 months ago

Jose and Marvell did a wonderful job of checking out our heating system. They showed us pictures taken of the inside of the unit and explained everything so we could understand it. We would recommend them to anyone.

Jan Heimann

4 days ago

Great! Clint and James were the best!

Richard Kelly

8 months ago

Jason and Drew to the fabulous job. Very professional. Honest and to the point. Would definitely hire them again.

Cheryl Tipps

a year ago

Jason and Shae were absolutely AWESOME!!!! They took the time to explain what the issues were with both units and the pros/cons of repairing old units vs. purchasing new units. The knowledge, professionalism and courtesy exhibited was OUTSTANDING!!!

Sommer Kordewick

8 months ago

Eddie and Jason with HVAC and Dakota with Plumbing did a fantastic job. Very professional and good quality work!

Marcos L

9 months ago

The service Techs were awesome when they came to diagnose my unit I give those guys 5 stars but the sales man Mr. Olivari was just rude I would ask him a question and he would just talk over me like I was not important and just wanted to make the sale which I was going to but just the way he talked to me so aggressive and forcing me and pressuring me and to top it all off I didn’t even asked for a salesman the guy was already in front of my house when all I asked was for service techs

Kamryn Caldwell

3 years ago

Travis and his crew exceeded my expectations. Not only did they skillfully and diligently perform a major repair for a sudden catastrophe—running a new portion of my sewer line—Travis installed an additional “clean-out” at the blockage site to avoid, or at least mitigate, any future problems. He didn’t try to up sell me or talk me into a bigger job, and he was very patient and articulate in addressing my many questions. The office staff at Stark is also very friendly, professional, and diligent in dispatching. I called after business hours; they got someone to my house right away; they waived the fee for emergency service call; and about 8 hours of manpower later (1-2 guys over two days), they only charged me the service fee that was waived before. They are the best around and treated me (a single mother) more than fairly. They have yet another lifetime customer. Thank you, Travis, Dillon, and everyone else at Stark!! ??

Sally Henderson

2 years ago

Richard Rodriguez arrived Friday at 6:00 p.m. I was grateful that he was willing to come so late into his Friday evening. He was MARVELOUS!!! Not only did he figure out what was wrong and fix it, but he gave me many tips about how to care for my system, what to watch for, AND how to save money. I've asked Stark to mark my file Richard Rodriguez only for all my future visits. This is a WONDERFUL company, and you can trust them. (Just as an aside: Only twice in six years have I had someone from Stark who wasn't quite up to the mark. Both times, I reported it to Stark and they fixed the issued IMMEDIATELY. You can't get a better company than that!)

Jason Walker

a year ago

Jason at Stark did an extraordinary job being timely, professional, handling all issues, addressing all of our questions, and getting us booked up for supplementary service.

Panzo Garcia Augusto

10 months ago

Eddy is very knowledgeable exceeded expectations throughout the process, and was incredible through every stage of selling and explaining about the equipment system. Very unfortunate we are not ready financially to make this investment.

Adam Swartz

a year ago

Jason & Cody were super pleasant, professional, and took the time to identify and explain each/any issue in a way that made it easy to understand. They were fantastic and I'd def. recommend

Richard Stiles

10 months ago

Manny Guivas with Stark has been professional, prompt, knowledgeable, and very responsive throughout my transaction.

Michelle Hartman

a year ago

I had to get quotes for insurance purposes. With the other companies, I had to wait days, and then I thought I'd have to call the police to get them out of my house. But Victor Galanis, came out same day, and didn't mind wearing a mask. He under bid 3 other companies and answered all my questions, without talking down to me. I learned more in less time with this gentleman, than all the others combined. He gave me a bid instantly in my email. Then he left contact info and said to call him anytime, if I had new questions. I wish all representatives were like him.

B L

2 years ago

They came over after the winter storm to find out why my kitchen sink wasn't draining. David came over and within minutes identified the issue. He was knowledgeable and friendly. Since it was a bigger issue than anticipated I let him know I was going to get a couple more quotes and he didn't pressure me to go with them. I'll let you know then end result if I end up using them to fix the issue. At the end of the day I'll certainly be asking for David for any plumbing needs.

Barbara Svoboda

2 years ago

Your service tech, John is awesome!!!John is very professional and courteous.This is the second time he has been to our house and we will always ask for him.Our dog, Bear really likes him too.Thank him and Stark Air for great service.Barb & Chuck Svoboda10/29/2020

TJ Gilmore

2 years ago

Jake and Richard did a great job. My system failed they got me educated and walked me through the next steps for replacing my system. I've used this company since we moved here in 2000. It's been through a couple mergers- but the quality of service has never waivered.

Meredith May

2 years ago

Jeremy with Stark HVAC was incredible. Very thorough, took his time to explain in detail the items that were necessary for repair and what would be covered under our warranty. He was also extremely timely and was able to document with photos everything he explained verbally. This is the only company we use for our HVAC needs and both Jeremy and Rudy are incredibly reliable and you should ask for them by name.In addition, we highly trust Stark with all of our plumbing needs. Jessica is very detailed oriented and even provides tips and suggestions that can prevent you from having costly repairs down the road. She is very knowledgeable and also documents all her work with photos to further explain the repairs needed. She is always quick to explain what is an absolute must and what should be considered down the road for future maintenance and overall care for the home.It is rare to fine a service repair company and furthermore technicians you can trust but the folks above are the real deal and we are so thankful for them.

Elizabeth Joseph

2 years ago

Rondel, Manny, and Jake stopped by this morning for the HAVC maintenance. They were very professional, neat and efficient. Rondel has serviced my HAVC system multiple times and I have confidence in him. I have been using stark service for my home and business and I have always had a good experience with the technicians. Between my home and business, Greg has helped me purchase 4 A/C units and I trust his judgement. Stark may not be the least expensive option, but by far it is the most reliable and trustworthy option. Thank you to all the technicians that have helped me.

Terry Kile

7 months ago

Drew and Jason did a great job on the service visit. Very friendly and knowledgeable. Thanks for the work and the tips!

Kate Donley

2 years ago

I just had A stark service man come to my house to check my AC. The unit was making a loud noise when it came on. It did not do that today but, my service man, Jon, was excellent. He explained everything to me concerning the AC and I have a better understanding of it now. John did a great job. He was very friendly, spoke well, and acted in a very professional manner. Stark air should be proud of him.

Taylor Hickmon

a year ago

Rondel is amazing! He spent so much time fixing our ac unit and didn’t make us feel like we were an inconvenience. He seemed to genuinely care that we had our ac running for the sake of our little boy and took the time to explain everything to me and wasn’t bothered by the baby fussing and interrupting frequently. He was very respectful and friendly and made me feel at ease since it was just me and my son at home for the first half of the appointment. Highly recommend Rondel for any prize, award, etc because he definitely deserves it!!!June 25 21Jason and Earl came out we’re super helpful, would recommend to anybody

Andrew Hill

2 years ago

Had Jose and Albert come by today to do come regular maintenance to make sure we’re ready for the cooler months in Texas. They arrived and time and handled their business in a very professional manner, making sure everything was in working order. Can’t say enough good things about Stark!

sandy lanier

10 months ago

He.was the.best technician we've.ever had! He explained everything he was doing. Really hope he stays with Stark for any future appointments.

James Jensen

5 years ago

I've been a club member with Stark for several years and have always been happy with their service and attention to detail. Lawson came out to check on my heating units recently and did a great job explaining the condition they were in and what additional services I could do to keep them in the best shape possible for years to come.

bobby hallman

11 months ago

Cody was excellent and very professional! He was knowledgeable and broke it down to the point that even a child could understand the process highly recommend

Tyler Brown

2 years ago

Jon and Jess were at my house on the 5th of August. They showed up earlier due to a cancellation but I was called ahead of time to see if that was okay. They were doing a free HVAC system checkup due to work that was done by their company on my property a week prior. I am glad they came out when they did as it turned out a previous power surge, when a power line disconnected from the transformer a few days ago, fried some of the internal components of my AC unit. I did not intend to have to pay for more repairs but Jon pointed out the severity of the issue and helped me understand how much worse it could have been. We could have had an electrical fire. Jon had us fixed up in no time and went over what he recommended for our current system and we discussed what I deemed instantly necessary.Overall they were both pleasant and informative. Even though it was a good experience I still hope I don't have to see them out here again anytime soon. I've had enough problems so far this year that Stark has helped me with.

WC Hobbs

5 years ago

Eric came out, on time, and did our annual service check. Our unit is 16 years old and we will replace within the next six months but was happy Eric was honest with me and explained all the options available and gave us an itemized list of all parts that could be replaced if we didn’t want a new unit. There was no pressure to replace parts or buy a new unit. The facts were simply laid out. He suggested we have their Comfort Specialist come out, free of charge, and show us the options for installing a new unit so when the time came we would know what we wanted to install and the cost. Financing was also available if needed he said.He collected no money today as we are on their annual plumbing and air conditioning plan which has been awesome. We pay less than $200 a year for the plan and they come out and check all plumbing and air conditioning needs with their inspection and service. Well worth the money. So far we have had a hot water heater, garbage disposal, and air conditioner parts installed by them over the last five years. A great company with honest people who really care.

Terrill Booth

a year ago

didn't use Stark, but for some reason they keep knocking on our door thinking they need to repair or inspect our hvac. they did our neighbors house, but for some reason don't know how to read an address. Usually not a problem except for this time I had to run downstairs to answer the door and this allowed our 2 year old to dump red Gatorade all over our couch. thanks a-holes at Stark! if you can't read an address, why would I allow you to repair anything in my home?

Tiffany Phimphisane

9 months ago

Very knowledgeable techs! Eddie and Anthony in particular were incredible about working with me to figure out the best product for my budget

Roddy Davis

3 years ago

Jose Olivari did a great job of accessing our needs and getting us set up with a new system for our home. The crew showed up right on time and completed the work in a timely and efficient manner. Their attention to detail and the cleanliness of the work was great. I would recommend highly Stark Heat & Air.

אופיר בוגנה

2 years ago

Great company!I'm a Realtor and work all around the DFW. I've used their services many times. They are reliable, professional and have great customer service! Especially Daniel Longoria and Jose who went above and beyond to help me and my clients numerous times! Thank you!

Chad Hullender

9 months ago

Anthony Montez with Stark Air was very professional, courteous and explained a periodic maintenance feature I was unaware of to prevent a future outage.

KIM N

10 months ago

Jose Olivari did an amazing job! He was very professional and knowledgeable about everything and answered all my questions.

Aimee Fairbanks

3 years ago

Exceptional service provided by Dustin with Stark Services! Extremely prompt & professional. From the time Dustin arrived until the time he finished he was patient with my questions (which were a lot) and explained to me what had to be done as he was working! I highly recommend Stark Services for your plumbing issues.

Diana Portillo

a year ago

Jason and Earl came to tune up our HVAC system. Work was great, professional, and they were very informative. Will definitely keep using Stark.

James Young

2 years ago

We have done business with Stark Air for a number of years with semi-annual visits to check on our HVAC system and do repairs as needed. Now the 14 year old system needed more expensive repairs. Rondell was the technician who diagnosed the problem and gave us a price for the repair. He was thorough and clear about what was needed and even showed a video for what was going on. I wasn't sure I wanted to repair and repair and repair a 14 year old system. I already knew of the Advantage program as a possible way to replace the entire system with state-of-the-art equipment. So Rondell called Jake Rios out to talk about our options. Jake and I hit it off right away.Jake made a couple of visits to help us be sure of our decision. It was actually a simple one, but Jake was wonderful to give us the details in a very clear way. The Advantage program is a no-brainer. It makes too much sense, but you don't replace your HVAC system every day, so you need a good adviser to help you understand the choices available. Jake was that great adviser. He has been helping people with big decisions for years. Ask for Jake!Installation was very well done. Eric and Brian took the time the job needed to do the tedious work. Not once did they ever act as if they wanted to get done fast so they could get gone. They worked meticulously to get the job done in an excellent way. And they answered all of my questions, explaining everything well.The end result is a wonderfully comfortable house just in time for freezing temps outside. The perfectly matched unit for our home has proven to us how our older unit was actually struggling! Thanks to Jake and his team, we have a state of the art system that Stark will take care of for the future. I am very pleased and recommend Jake and his team highly.

Emmanuel England

a year ago

Carlos came by was Friendly and had his mask on Upon arrival. He communicated everything to my family and I very well . Service was Excellent .

Siobhan “Sha-Bam” Grogan

2 years ago

I am always cautious when strangers need to enter my home for any repair even more so amid a pandemic. Often times you receive service from cold employees that would much rather be anywhere else than working in your home, but not the lovely people from Stark. Victor and Daniel came to perform a repair the other day and I couldn't be more pleased. Both of them were so friendly and knowledgeable. They didn't attempt to sell me on unnecessary expenses, but they were kind and gave me all of the fact. Not only am I pleased with Stark, but I am over the moon for having Victor and Daniel specifically, the next time I need any work done I will absolutely be requesting the pair of them.

Sevette Garrison

a year ago

Laura Foxon was scheduled to perform the AC maintenance as part of my membership with Stark Air. When her previous appointment required more time, the next available technician was sent with my permission. Julio Oceguera stepped in and performed the routine maintenance. He completed all tasks, providing me with a check list to ensure everything was covered. At that time, he told me about 3 products/services that would enhance my AC system. Mr. Oceguera thoroughly explained the options, even drawing a diagram to ensure I understood what he was describing. I chose one of the products and Laura Foxon, who arrived later, set up and closed my purchase. I found both Mr. Oceguera and Ms. Foxon to be very personable, knowledgeable, and professional. Then, a customer service representative called and schedule the installation of my purchase about 10 minutes after the pair. I am impressed!

Tracy Smith

2 years ago

Jon did an amazing job! Arrived on time, explained what needed to done, upfront about cost and completed work in less then an hour. I was serviced within 2 hours of calling it in. Very reasonable priced and great service.

Louann McVay

4 years ago

Brandon HarveyI am pleased to commend Brandon Harvey as an excellent technician who came to my home late in the evening when my air conditioning completely failed at the beginning of Labor Day weekend. He immediately was able to diagnose the problem,, and took time to explain what would be required to fix it. He was courteous, competent, and professional. Also, he came back the next morning, and installed the new part. I want to mention Courtney, also, who set up the appointment and made sure it was convenient for my schedule.

Sandro Freitas

2 years ago

STAY WAY FROM THIS COMPANY AND THE SO CALLED GM Marsha Griffin !!!! They will take your money unreasonably. I am not a consumer who writes reviews typically unless my experience with a business goes completely wrong and/or when I feel being taken advantage of. As I was shopping around for a company to come out and let me know what was wrong with my heater- i found these guys (Stark Services in Haltom City). Called them and spoke to someone who booked my appt and informed me that their visit would cost $70 (average cost typically) for them to come. As the conversation went further she offered (she initiated the offer) for a subscription deal. The deal included for them to waive the first visit fee and provide me with some discounts on maintenance. As it sounded like a good deal I asked her- what's included in the commitment (AKA what's the catch)? How long do I have to stay with the subscription? She said and I quote her: You can cancel it at any time as long you don't cancel the day after the service (after the first visit) Well So I told her I was shopping around but took her word for it and signed up for the $5/month subscription. They sent out 2 young employees who threw several technical terms at me (which didn't fool me as I am not new to AC/heater related things) and kept saying the reason my heater was pulling too much power was because the duct work (original duct work built by the construction company that built the house new about 14 years ago) was incorrectly built and that it didn't feed enough air to the house- technically I should have more vents in my house per their explanation. AND OF COURSE THEY PUSHED ME REAL HARD to buy a new unit from them. Cost would have been around $15K-$16K. So I told them I would like to shop around/get a second opinion. Sure enough found out from a different company that the problem was the heat strips that just needed to be replaced. NOW TO THE MOST PROBLEMATIC PART- DEALING WITH MARSHA GRIFFIN (who called her self the GM of Stark Services). First, i sent her a request to cancel my subscription about 1-2weeks after the visit. Once I noticed that in the second month I was charged again for the subscription, i gave her a call and she said she would not cancel it and that i needed to stick with it for 6 months. That's when i told her I was told differently on the phone by her employee. So she said: you will have to pay $60 if you would like to cancel it. I disagreed and she said she would review the recording of the call from the conversation I had with the employee that quoted me. Well...it's been a month and never heard back from her. And now I am being charged for a 3rd month of the subscription...Watch your money with dishonest companies and their EMPLOYEES (GM) of this same type.

Claire Leggatt

5 years ago

I am very pleased with Stark Services. I bought a new furnace and condenser from them. The people who work there are extremely smart, well-informed, competent, helpful, efficient. Especially DAN. He is my favorite. The people who work there, especially Dan, go beyond the call of duty to help you and make sure you are happy with the equipment and that you are nice and cool in summer and toasty warm in winter. Also the people in the office and very friendly, courteous, and helpful.

Becky Jacobs

5 years ago

I called Stark Services because my 20+ year old heater wouldn't start. They gave me options for repairing it, partially replacing my system or completely replacing it. No pressure. I elected to go with a full replacement including replacing all my duct work and installation. I am so happy I did! The work was completed in two days for the exact price they quoted me. The installers were pleasant, professional and cleaned up everything before they left. I love my new system and I would highly recommend Stark Services.

Keith Abraham

a year ago

Jason was awesome and completely professional. Helped us understand the repairs, it was one of the best service calls we’ve had in a while

Fae Rouge

3 years ago

Stark Services is a great company! Punctual, understanding and compassionate! Dustin didn’t just come out once but twice to our house and took great care of us for two different situations ! Dustin was professional, educated us and gave us great advice. We are appreciative of their services and prompt attention to us during this holiday ! Thank you so much for helping and taking care of us many blessings to y’all !

Mrs. E's class

a year ago

Had a great experience scheduling an appointment with Ms. Charlene ext: 211, she was very calming to work together with during our AC emergency. Thank you!

Tyler Jaworski

2 years ago

Jon and Jake came for my yearly inspection and did a fantastic job. Explained everything very well, showed pictures and videos and were able to help prolong my system. Would highly recommend them and will request them for my other home services.

Chris Winton

5 years ago

Charlene was the most kind and helpful customer service rep I have spoken to in a long time. She listened to my issue with compassion and got someone to my house in a heartbeat. David Meyer came out and helped me with a clog in my condensation/AC line that I couldn't get myself, quickly and professionally. Please call this company, they were awesome!

Matt Yager

4 years ago

I've been very pleased w/ Stark Services for my HVAC needs for almost ten years now. Definitely had good experiences recently with Nelly who came out to prepare an estimate and Gerard who followed up to perform good work promptly and politely. Will definitely use Stark again in the future.

Lori Martin

2 years ago

John and Jacob were very efficient and professional today, and they were able to get my AC issues resolved for a good price.I appreciate their detailed information regarding my system, along with professional and pleasant demeanor.Great job!

Sebastion Brown

a year ago

Would not recommend this for anyone. They installed a water heater for me a few months ago they said would be about a 5 hour job turned into 3 days. They left stains in my carpet, cut a hole in the ceiling and tossed out the piece to patch it. The dry wall they cut out for the water heater is all messed up. When one of the bosses came and saw what they did they had to come back and clean up what things they didn’t finish and was supposed to get a company to fix the dry wall and they never showed up. Now I tired to start my heater a couple months after and it didn’t work. They left the gas off to it and installed a regulator that doesn’t give enough pressure to turn the heat on. Called them up and sent the wrong guy out to fix the issue 2 days after I called them and are now making wait another night without any heat and the house is in the low 60s. I’m done with this joke of a business

marta mahaffey

2 years ago

Julio was absolutely awesome! He came for my spring cleaning and I paid for my annual contract. He was very personable polite understood that I could not do some work he recommended today and made a note to contact me in a couple of months. He explained everything to me and I'm going to be asking for Julio on my visits from now on

Dina Harvey

4 years ago

Eric came out from Stark & was great & efficient ; he did something different than previous technicians & showed me the actual issues & pictures to help me visualize issues w/ my heating /AC unit& system &reviewed all my issues 1by 1 & was not pushy & gave me honest answers & went over all my options & short & long term solutions-I like that- I don’t make expensive decisions w/ big repairs & homeowner maintenance- too quickly without research & evaluation & sometimes comparison between other co’s I appreciated that he didn’t talk at me condescendingly but “To “ me to explain technical issues in ways I could see & understand - so that I had the power to make the decisions& opportunity to ask questions-thank you Eric at Stark you’re stellar!

Mary Baldy-Klotz

2 years ago

I have used this service for many years. They have installed my furnace and continue to maintain it and my air conditioner twice a year. They have always been professional, educational, respectful of myself and my home. They are timely. I always get a call when they are on their way. Jose and Albert were the best.

aliali virani

a year ago

Julio & Earl, did great work and made sure everything was working perfectly. They also showed me options for water heater & hvac plans. I liked the way they explained me what are they going to fix and how much will it cost..i use them everytime when i have hvac issues...very reliable and trustworthy company

Kim Udovic

4 years ago

Hvac went out during an evening storm and Stark answered the phone and immediately dispatched a serviceman to diagnose and repair. Brandon was excellent - stayed late into the evening to get the AC fixed and came back the next day with all parts needed to finish all repairs. He was very knowledgeable, explained everything clearly and understandably, and took responsibility for making sure all got done properly. What could have been a disaster was handled extremely well. Highly recommend Stark and Brandon!

Sonja Allen

5 years ago

Today, I had my heater checkup and experienced nothing but excellent & professional service from my technician, Chris Hull. He was very thorough to go over all the system checks with my gas furnace to ensure that all safety switches, pressure checks, flame sensing, CO detectors & pilot assembly was in good working order. He took the time to vacuum the unit area and surfaces and even fixed the blower vent that was not staying on properly. That in itself was very thoughtful and much needed. I so appreciate employees who work hard and take the time to care for details like this. I have always received very good service from Stark Services for over 7 years. Today was exceptional and it meant a great deal to me. Thank you, Chris Hull!!!

Jincymol Thomas

a year ago

Had them repair my ac unit and spend $700. Started having issues with the unit a month later and fan in the the unit was also making a weird noise after they fixed it. The filter on the units were so bad and need to be replaced. I am surprised that the tech never mentioned this to me in his review. They were focused on selling a new system. Now I have to find another tech because the system froze. I wish they had given me a more honest diagnosis.

Daniel Gray

8 years ago

Been with these folks for some time now. Never been disappointed. Ben Stark models a servant-leader spirit, yielding a great team of experts who are both knowledgeable, professional, courteous and dependable.Paul came and performed my 6 month checkup today and did such a thorough job. It's good to know there is a company I can call any time that has my interest in mind.Marv & Jackie Gray, Grapevine

Hamp Crow

2 years ago

Jon and Jose (Comfort Adviser) expertly resolved my issue. I’ve been a Stark customer for nearly 20 years and Jon and Jose rank near the top of all the Techs that have visited our residence. In the future I will always request Jon to perform mechanical and maintenance services for us.

Morgan Richardson

3 years ago

Erik Moreno came out and fixed my AC unit today. He was very nice, professional and knowledgeable. I was very impressed! He figured out the issue and got it fixed super fast which me and my doggos really appreciated. I highly recommend him!!!

Brandon BK Valentine

5 years ago

I used this service, for the first time, and elected to use them due to the positive reviews, I read via an Internet Search. I needed my kitchen sink unclogged. Scheduling the appointment was easy and fast. Chris was the technician, who provided service to me. He was very conversant with his craft and informative. He was also beneficent towards me. I would recommend this company for plumbing needs.

Michael Schulenberg

2 years ago

Very good customer interaction by Stark Services technicians. They tell you what they’re going to do, then debrief you with pictures after the work is complete. Competent, courteous and professional service experience every time. Well done!

Nicole Osterloh

3 years ago

I have been using Stark Air for some time now and trust their opinion on our AC and Heat units. We had Stark clean our ducts out and install a new capacitor on our upstairs A/C unit. Service tech Alexis, Auerlio and Alex arrived on time and were very professional on where they were going to start and the approximate time they would finish. Everything went well, the installation was very neat and when they finished, cleaned up and hauled away all of the old equipment and trash. Stark Air Rep Tony Escajeda was also very helpful in helping us identify the issue and provide the most economical solution for us! The office personnel are wonderful to deal with and take care of everything in a professional manner. Do not hesitate to call Stark Air for any A/C or Heater related issues!

Anna Combrink

4 years ago

Our air conditioner flooded over the weekend and was unusable. Stark came out the next day to quote a new unit for us and a new water heater (ours was damaged by the ac) not only was their quote cheaper than the others we received (with a higher SEER rated unit and a water heater the total was still cheaper!) but they gave us window units to cook our house down in the meantime. Ricardo and his team were fantastic. They got the AC installed quickly and beautifully. Everything outside is nicely leveled and covered. They answered all our questions patiently. David installed our water heater and was great as well. He took the time to explain to me what everything did, how to best care for it and even advised what upgrades would/wouldn’t work for our home in the future. We also had our ducts cleaned by a great, friendly team as well. All of the teams took special care to keep our puppies comfortable, which I appreciated so much. They warned me when things would get loud so I could make sure to the puppies felt comfortable and safe. They truly offered incredible service and customer experience which is so rare these days. We will definitely be long time customers of Stark for all our house needs.Update 7/26: two days after our new AC unit was installed it stopped working. When I called Stark their only solution was to wait until noon the next day. Our sales rep had no idea how to reset the machine and repeatedly blamed us/our house wiring for the issue. She cancelled the AC tech and had an electrician scheduled instead. He found nothing wrong but the unit shut down again— 4 times in a week and our only option was to go to the attic and reset the unit. The install manager finally came by (however I waited all afternoon for my 1-5 appointment only to have the office tell me it had been moved to the evening slot) and as soon as I gave him the code he knew it was a recall issue and had the part ordered.We also found damage on our door from the installation. We have mentioned it to Stark several times and are continually told someone will call us about it. Almost a month later and no one has called. The good customer service we had left as soon as the unit was installed.

Alona Aguillard

10 months ago

The guys, Drew and David were absolutely awesome! They explained everything and made it comfortable to make decisions on service.

Wendy Aschner

4 years ago

FIVE STARS ? Carlos is the best. He has been great during our a/c problems. He explains everything, so we can understand. Has really a great personality and attitude.He certainly knows what he is doing. We are very happy to call him “our go to guy”Desaray calls and lets us know when to expect him which we really appreciate, she is very polite and caring.Highly recommended.

Medo Ouatt

11 months ago

Jason & Manny did an outstanding job fixing our ac system. They're very Professional and knowledgeable. Thanks a lot!!

BHH

4 years ago

Brandon Harvey did a superb job diagnosing our A/C problem and researching solution. He worked tirelessly in the almost 100 degree heat and was highly professional throughout. It was a painstaking process but he persevered to identify the problem. His colleague Benjamin worked to get needed coil quickly. Brandon and another technician then worked efficiently to install the part, again in brutal heat and surmounted additional challenges to the process. Brandon was professional, knowledgeable, courteous and a true pleasure. We recommend him and Stark highly. Also a credit to Start, the same technician, Brandon, followed through to completion, rather than different techs picking up the work, with limited history or awareness of the system. Kudos to Brandon and Stark Services!

Jennifer Mize

10 months ago

Marcel, Michael and Eddie came out and were all very kind and professional. They took care of our ac issues quickly.

camille asake

10 months ago

David Romero did an awesome job servicing my units and giving me great tips on maintenance and keeping my system cooling. Great job!

David Castillo

a year ago

9/22/2021 Today, I scheduled my annual plumbing check up. While here, technicians David P. and Earl flushed my two water heaters and performed their preventative check out on the entire plumbing in the house.At the end, the techs made recommendations to their products and discussed payment options. As mentioned before, Stark provides the information and no pressure. The information was also included in the summary email invoice. I appreciate working with this company.9/20/2021 Today, I scheduled my semi-annual heater maintenance before the start of winter. I always appreciate these tune up checks before entering the demand of the period.Jason, Drew, and Viktor came out to perform my check up. As mentioned before, they pointed out what is working or needs immediate attention; and, they point out what may require your attention in the long haul. I always appreciate their honesty and candidness. Never any pressure in providing their services.I scheduled my semi-annual maintenance checkup with Stark. I spoke to Courtney, who was friendly and accommodating to my scheduling needs. Once scheduled, HVAC technician Roy came to my home to perform a thorough check of my system.I have been with Stark for some years now. These people are honest in their evaluations. They address what the system may need in the best interest of your comfort. Realize that may come with a price; but, they are not doing it to pad estimates. In the end, they will do whatever you ask of them, so no pressure.

clint grose

2 years ago

Victor and Jose did a great job explaining what work needed to be done and what we could wait on. I will continue to use Stark Services. Besides the quality job, they were prompt on their time.

Shelly Moss

3 months ago

Carlos saved the day with an emergency water leak. Kind and very affordable!!!

Kimberly Day

4 years ago

Brandon is an outstanding technician and has kept my unit running and maximized its life. Brandon recommended when it was time to replace my AC unit and sent Tony out to write a quote and size the unit to my house. Their prices are extremely fair and I would recommend Stark Services and Brandon every time.

Juanita Mallory

7 years ago

Excellent service! My service technician, William, was beyond knowledgeable and professional - checking and rechecking his work, thoroughly evaluating the system as a whole, and taking it a step further by suggesting ways I can further extend the life of my 8 year old system. I'm usually very skeptical of technicians suggesting things I don't really need, but he gave an honest assessment based on his experience and offered the option that would give me the best bang for my buck for my specific system. Greatly appreciated.Also, compared to the other service company I called, I have to commend Stark on...Speed: I called Stark at 6:30am - before their normal business hours and William was at my door at 8:30am. A#1 Air Conditioning offered to come out sometime after noon. This was on a hot July day.Fair pricing: Stark's service fee was 1/3 that of A#1. Huge difference in an emergency air conditioning situation when you don't have a lot of time to shop around.With this kind of service and pricing, Stark has gained a lifelong customer.

Jonathan Varrassi

2 years ago

Team that came was very professional and friendly. I liked how I was walked thru the entire inspection/maintenance process, and how knowledgeable the technicians were in explaining how I could help with the monthly preventative maintenance to help extend the life of my system. I appreciate the level knowledge and respect the team offers me whenever they come out for a visit.

Jane Czuleger

4 years ago

Wonderful experience today with my Stark AirTech Gilbert .who serviced my HVAC System.I have been a Client of Stark Air for many yearsand would most definitely recommend Tonyand Gilbert to service your Units. Such nicecourteous professional Techs. I also recommendthe monthly Service Maintenance Plan whichsaves you money if you need any repairs. I hadmy free Spring Maintenance Tuneup today toinsure that’ my Heat Pump stays issue free.

Matt Hayden

10 months ago

David R. arrived promptly, diagnosed the issue quickly, was honest about how long the part would take to get in, then went the extra mile to track it down a day sooner. Would reccomend.

Roberta G

4 years ago

The service was great. Gilbert not only checked every part of 2 air conditioning units but explained what he was doing every step of the way. We will ask for him next time we need service or get our yearly check up. Great company to work with. Highly recommend

Robert Greece

a year ago

Had Jason come out to do our yearly maintenance on our heating system. He was very thorough and recommended repairs in order of urgency and took care of everything very quickly.

Karen Holt

2 years ago

Jon cane out to work with us on our A/C, and he was extremely professional! He provided quick, quality service. With the temp being 105 today we were very thankful to have the quick service. Thank you Jon!!

Ginny Miller

a year ago

I received FANTASTIC service today from Stark!! Jason conducted our annual evaluation and assessment of our furnaces and heaters. He gave us insight into how things are working and made sure we are ready for colder temperatures (if they ever come to Dallas!). THANK YOU STARK SERVICES!

Kaitlin Aguilar

2 years ago

They did good work on our shower and were professional while here, but the project took longer than estimated and they always seemed rushed when they were here. They also damaged our wood flooring by slamming tiles down while carrying them in a bag (perhaps they should have used a cart) and we’ve tried two times to get the wood repairman to come and fix but they still have not come or called us back.

Stephanie Griffis

4 years ago

I have been using this company since 2008 when I relocated to Euless, Texas. Always prompt and the staff is very wonderful to work with. They also provide an easy payment plan to stretch out servicing over a 1 year period. In an emergency someone is always there for me. I highly recommend this company. The last service call was made by Jeremy and he was terrific!

Brenda Keels

a year ago

Brandon of Stark Plumbing was really great in every way: professional, knowledgeable, hard-working. I would recommend him for all your plumbing needs.

Robin Krauser

4 years ago

I appreciate the maintenance program from Stark Services. Eric Lopez was my technician and noticed the condenser fan motor had stopped working. I do have an older system however I’m a caregiver for someone on oxygen and it was warm in the house. Even though Eric was only scheduled for maintenance, he went out of his way to go pick up the part and do the repairs. Thank you Eric Lopez!

Pink Elephants

4 years ago

I have been using Stark Air since I bought my unit from them 4 years ago. Every tech who has come out has been polite and professional. My most recent tech was Nick. He explained what was happening in my unit and made reasonable, cost effective suggestions for controlling the inevitable bacterial growth in the lines. I’ve never had a tech be pushy about selling me anything extra. If I’ve had any questions, they’ve all been knowledgeable and have been able to answer. Would highly recommend to anyone looking to buy a new unit or to have their current one serviced.

Scott Turner

a month ago

Marcel did a great job for us.

Jasmine Reddick

3 years ago

Drew and Jeremy were amazing! They were super honest and informative about both my air conditioning unit and my furnace. I asked a lot of questions to fully understand what exactly I needed done and why I needed the suggestions done and they were able to answer to the fullest extent which I really appreciated.

Lorraine Vlakovich

9 months ago

Michael Coyle is THE MAN!!! Thank you for your professional and timely service. Got us back up and running with cold air!

Joseph Cash

a year ago

They will send a salesman to your house every time they perform maintenance or service. We have 4 air conditioners, so their salespeople were here for hours at a time trying to sell extras and new units. We repeatedly tried to cancel our maintenance service, but they keep billing our credit card every month for service that we don’t use. Their prices are way higher than their competitors too.

Eric Hendricks

3 months ago

Service tech was on time and make quick work of the water heater service

Michael Lam

5 months ago

Daniel did an excellent job explaining everything and checking out the system.

TFW5CB 18315

a year ago

The techs (Eli & Joe) was very helpful and informative. They got my heat to work in a very timely matter. If I could I would give them 10 stars. Mr. Anthony

Shawn Reeves

11 months ago

Jason was professional and informative. Marsha helped me with all the processes to get service as soon as possible. Thank you both for what you do.

Kellie Wells

2 years ago

David and Julio were both absolutely amazing, they were very friendly, the conversation was great.. They were very professional and thorough!! I am happy to be doing business with Starks... Kellie W.

LaPorsha Jackson-Kimble

2 years ago

We called Stark Air, received same day service, Victor, and Julio were simply amazing!!! They really took out the time to explain everything from the problem to the solution...... we most definitely will recommend them to our friends/associates!!! Thanks again Victor, and Julio!!!!

Anna Aguero

a year ago

I needed my gas floor furnace fixed. Joe and Anthony showed up right on time. They accessed the problem. Unfortunately my furnace was not able to be fixed. They did however offer other options. They were very informative and very professional.

PRAVINA SRINIVAS

5 years ago

Stark Services came through for us. Chris Hull, the HVAC technician was professional, knowledgeable, and thorough. He explained everything to me and was very friendly. Great customer service. Overall, a great job! Thank you, Chris! Will be using Stark for future needs.

Kriscynthia Pitts

3 years ago

3 years ago we bought a new home shortly there after we been having problems with the AC and heating unit depending on the season. A tech from the company that installed the unit came and added freon. Finally contacted Stark Services, they found a leak on the outdoor unit on the welds. Aurelio Hernandez was very perfessional and fixed the issue in a couple hours have not had a problem since. So grateful for the honest people at Stark Services.

Terry S. Wilson

4 years ago

We have used Stark Services since 2008. We have our HVAC system serviced twice a year. This year we moved into new home and transferred the services to the new home. Brandon , the service technician, explained all worked that he preformed and why it was necessary in great detail. We never felt pressured to do what he was suggesting for our system. However after his explanation, it seemed the most logical course of action. I trust Stark and Brandon with all our HVAC and Plumbing needs!Thank you Brandon!! Great Job!!

Gina Sparks

4 years ago

We have used Stark Services via our landlord for about 8 plus years. They have always been very professional and helpful as well as trustworthy. Jeremy was our technician today and he was informative, easy to talk to and helpful!

Hugo Barron

3 years ago

Rondel Campbell is a professional thru and thru. He’s does good work and always makes sure the customer is satisfied. He does things right the first time, is well spoken and has a professional demeanor. Highly recommend for any AC work.For plumbing I recommend Brandon Watts with Stark. He is a true professional and does excellent work and is very knowledgeable and courteous. Highly recommend him

ST Ko

2 years ago

Dave and Dustin came in and fixed our plumbing issue swiftly and professionally. They were great and they helped us immensely. If we ever have any issues they will be first people will call!

Kevin Roberts

3 years ago

Lee came out today. He was early which was awesome. Checked our system. Seemed very knowledgeable about his work. He was very polite and courteous. I would recommend Lee and Stark Air to all my friends.

Taiwo Olabode

2 years ago

I’m impressed with the service of this company, how prompt a schedule was made and the technicians arrived early. Cody and Julio were great, they explained our HVAC system in a way that we easily understood, even with illustriations. Their service was thorough, professional and very knowledgeable. This is the best HVAC service experience we have had.

Brian maynard

a year ago

Daniel Longoria came out to my property and did an excellent job servicing my ac system, would recommend him to all my friends and family. I will definitely be using them in the future

Tammy Tinh

9 months ago

Very prompt, informative, clean, quick and great service. No hesitation on what time it was for our needs. Prices are affordable and upfront within all charges.

Tim Bruster

a year ago

Jason was excellent. Very friendly, professional, and helpful. He goes the second mile. We intend to request him each time.

Wayne Matthews

3 years ago

I've been a customer of Stark Air for many years. Gerard Ibañez was the tech who came out today for the spring AC checkup. He was very polite, personable, thorough, and informative.As an addendum, we just had to have Stark come out yesterday (08/16/2019) and check out a noise our blower unit in the attic was making. I set up the appointment online late Thursday afternoon and they were here the next morning as I had requested. Julio Guerrero showed up on time. He was very pleasant, and informative. He quickly located the problem (blower motor was going out). He even showed me a video of the motor trying to run and causing the noise. He was quickly able to locate a replacement motor (which was covered under the Lennox warranty) and have everything back up and running in just a few hours which is a HUGE bonus since it was the middle of summer ....... in Texas. KUDOS and a big thank you to Julio Guerrero and the Stark team.

Chad Jowers

a year ago

Victor and Craig were great. Were on time, very professional and friendly and thoroughly explained what the problem was. Had my AC back up and running in no time. Would definitely recommend Stark Services.

Matt Gurecky

2 years ago

Rondel Campbell was every bit the professional as he was able to come out on such short notice during the most recent snow and ice storm. He got us back up and running and we were so grateful after being without power and heat for over 5 days. The motherboard on our HVAC had malfunctioned, not allowing the coils to heat or communicate with the actual thermostat. We can’t thank him enough and will definitely call upon him again!

Christy Dibble

a year ago

Repaired plumbing leak under slab. Great job, quick and affordable. John Watts knows what he is doing and had repair fixed quickly. Will use again!

ty bell

2 years ago

My house was boiling! We hadn't noticed anything wrong with our AC, mostly cool days no worries, until today. I knew it might be as bad if not worse tomorrow, living in Texas duh. And I didn't want my kid to be sweating like a broken faucet. We called Stark, we let them know how bad it was. So they sent Mr Jose. He came out even at 10 o'clock at night! In 45min our AC was singing and we can live once more comfortably in this heated heck we love to call texas. I thank Mr Jose again for not only being able to come out at such a late time, but also doing it in a very swift and professional manner.

Michael Fern

a year ago

Jason Vasquez was on time, very professional and did a great job providing annual maintenance for our two A/C units. Was very thorough and knowledgeable. Thanks Jason.

bgmyers1

a year ago

Jason and Mike were on time, explained what they were going to do, efficiently did it and updated me.Very pleased with their service.Please use this review for internal purposes and do jot post.

Debbie Shield

3 years ago

I just had Stark Services come to my house. The tech was so kind and thoughtful. His name was Osvaldo Avina. The services of Stark were helpful and I want Osvaldo to be the serviceman to return to my home. Stark always goes above and beyond to help people and they hire component ,polite people. Thank you.

Kelli Halsell

4 years ago

We use Stark quite a bit. As a facility manager of a non-profit it is important to find honest and resonable priced people who will do a good job. Daniel Barrett has been our plumber the last couple of times we have had to call Stark and he has beeen great. He is fair, spends time explaining everything and he gets the job done in a timely manner and does great work. I'm very happy to have Daniel come out whenever we have plumbing issues and with 5 buildings I manage and 3 of them being older building I have a LOT of plumbing problems. Thanks Stark and Thank you Daniel!

G M

a year ago

Spring tune-up today and our technician was Daniel M.Great work. Reliable. Prompt. Personable. Professional.GM

Chris Hall

5 years ago

I had Stark Services come out tondo a winter check up at my home in Lewisville. Dan the service man was pleasant and got to work to check our system. He gave me a great report and updates to keep my system running smoothly. Stark does a great job with customer service.

Charles Collins

3 years ago

Last night we had a pluming emergency so I expected to get robbed by needing some company to come out. Because I have been robbed by companies when it wasn't an emergency I called Stark Services because it was an ememercy.They sent a service tech out within two hours his name is DerickAnd not only did he not rob me but the young man saved me money. He fixed my problem cleaned up did a great job and was a very nice person. I now have Stark on my speed dial .And BTW I never wrote a bad review for the companys that ripped me off.

Kyle

2 years ago

Chase, Carlos and Jake showed up before the scheduled appointment which was awesome, especially dealing with a plumbing issue. They were very professional and quick to fix the issue! Would definitely recommend.

Brian L

3 years ago

Brandon arrived ahead of schedule. Was super accommodating and a very bright technician.He was expeditious in his approach to resolving my plumbing problem.Will definitely be asking for him next time I have a water problem.

Michael Murphy

4 years ago

Stark air services man Roy was on time and extremely polite and Thorough. He tested all things that have not been tested before and explained everything in detail on 4 year 5 ton 18 seer 2 Stage Bryant HAVC unit He did find tat are Capacitor was very week at 2.8 and showed me and explained to me every detail about it of course I was not happy about replacing this on a $17,000.00 unit put in by Stark air just almost 4 years ago. So we replaced it with a 5 year warranty American made Turbo 200 and we tested it and it was 8.3 when all we needed was 7.5. Great job Roy we’re we’re pleased Your thoroughness and professionalism. We would only like you to come out from now on. Great Job Roy!!!See you next time.

Lisa Bishop

5 months ago

Great service by Jason. He waited for me when I was a half an hour late!

Michelle Newton

5 years ago

The folks at Stark are top notch. Every experience that we have had with them since we moved here has been great. We bought a new unit from them last year and they have also been great at helping service our other 3 (very old) units. This week the heat went out in one of them and it was freezing in my daughter's room (58 inside!!!) and the Stark team came out twice to ensure the problem was fixed. Thanks huge thanks to Tony and Guillermo for all of their help this week! Highly recommend!

James Rogers

a year ago

I’m Normally not the kind of guy to write a review, but I have to mention the incredible service and value that I received from Jake Rios and team. I will definitely be using Stark services again.

ERIC

8 months ago

Eddy. I enjoyed my experience, nice guy and on time.Explained everything to me and worked hard to get me a good deal.

Marilynn Harrison

3 years ago

Very disappointed. Have been using them for years. I had them come out to do an annual inspection of our a/c system. Along with a tech, they sent an engineer. He told my husband and I that our system was in terrible condition and needed to be replaced. Last year everything was fine. After looking at reviews of their business on the Better Business Bureau website, I had another company come out. Our system is fine and working properly. It just needed to be cleaned. Why didn't they say the system needed cleaning? I don't even know if they really did an inspection. I want my maintenance plan fee back. I do not want them coming back here.

darcy clarke

2 years ago

Installation of HVAC and hot water heater- that part was great. Until they took out our mail box. I get it, things happen. Six weeks later I'm told we should get reimbursed in December. The city inspector red tagged the installation- I get it, things happen. But, after TWO no shows (not even a text) by Stark for repairs- I am now told someone is on the way.We spent A LOT of money to get stiffed after the sale.

Sherry Schoppert

2 years ago

Robert and Jose were amazing! They made sure we were fully informed of what was going on with our HVAC system and made sure we got a much needed replacement. We would have been a world of hurt without them

Robert Scott

5 years ago

Eric was our service technician today for our spring ac tune-up. He arrived at our house on the early side of the forecast arrival time. Eric was prompt in doing what he needed to do in getting the job done. He advised us on one issue he noticed and did not push for a sale. He did give us a quote for services recommended. Job well done. Sorry we did not have any real cupcakes, just the scented wax.

Ms Barger

2 years ago

October 21st July 29th, John, my HVAC technician, was informative and expeditious in addressing my questions and adding a surge protector. Great job!July 29th, David Patchell, was polite, professional, and thorough in explaining what repairs needing to be done and how they were completed.My technician, Lawson, was professional and polite when he came to do my fall check up. He recommended an Air purifier due to my allergies.When he returned to install the air purifier, he explained how it would work, cleaned out my in house system, and was again, professional and polite.Stark Services takes excellent care of me! Thank you, Lawson

David Armey

5 years ago

I have used Stark Services over the years with an aging AC unit. My unit went out and I contacted Stark, they came out immediately and my technician, Tony, diagnosed the issue quickly and accurately. He knew exactly what the problem was and fixed it fast and at a great price. The whole experience from initial phone call to fix was very professional and greatly appreciated!!

Carla Day

2 years ago

I have been a Stark Air customer for several years and I have always been happy with the Excellent service they provide and their reasonable pricing. I pay one small fee each year and it includes 2 Heat and A/C system checks per year and when I do need to puchase something for the system, it is discounted and customers on the service plan get priority sevice. Today I received the first visit from the Plumbing side of Stark, as an additional service to the service plan at no extra charge. David was Awesome!! He checked out our Water Heater, and all of the plumbing in the house including the washing machine connections. He also ran a camera line in the pipes on the outside of our house. He found a few things for us to keep an eye on, since our house is 15 years old but nothing that needed attention or money to be spent at this time. David was incrediably professional and friendly at the same time. Our house is 15 years old and the only repairs we have needed to our Heat and A/C is the compacitor on the A/C unit has had to be replaced twice. I beleive our system has continued to perform so well due to the preventative service we have been receiving from Stark and now I hope the addition of the plumbing service keeps us aware of any potential problems that we can address when needed and avoid an unexpected or messy plumbing problem. I reccommed Stark Services to anyone looking for a company for Heat/AC and now plumbing too!!

Bridget Mckibben

4 years ago

I would recommend Stark to my family and friends. Technician Roy Gallegos was very professional and knowledgeable. The call center called 30 min before his arrival and he was on time. My experience with Stark was excellent.
Bridget

lmgpharm

5 years ago

Tony & Guiermo showed up right on time, were very efficient & professional in their work, and completed the tune ups on my two a/c systems within 1.5 hours. Tony explained all details about units, and presented options & products to keep them running efficiently.Also, Braulio was out recently and diagnosed a plumbing issue before he tried to clear the a/c drain line.... then Dillon with Stark plumbing cleaned two adjoining sink lines and resolved that issue.Our thanks to all these great employees of Stark who do excellent work!

Margaret Harrelson

3 years ago

I got up in the middle of the night feeling hot and noticed my AC wasn't keeping up with the set temp. I got online at 4 am and requested service. At 8am, Erik showed up and got to work. He was very polite, professional, and explained everything very clearly.I had also requested they send a plumber out since our sinks had been sluggishly draining. Brandon and his partner showed up shortly after Erik and got to work. They fixed the issue and offered to inspect the rest of the plumbing and water heater for no additional cost.I will use Stark Services again if any other issues arrise and I would definitely recommend them.

Kevin Rogers

2 years ago

I wanted to let everyone in the DFW area know how fantastic this company is! Here is the scenario, it is 26 degrees out and I am sure they are inundated with emergency calls due to the cold weather. I have a leaking pipe outside and called to schedule an appointment for the following day after 5 other companies blew me off! That is the first gold star. THEN, they called and said they have an earlier appointment so they could fit me in earlier, second gold star! The final gold star and biggest goes to Mr. David Patchell, because of the extreme temperature, I knew my wallet was at the mercy of the plumber and Stark so I was bracing for the worst. Not only did he save me from freezing busted pipes, BUT it came in well below the initial quoted estimate! Mr. Patchell was professional, detailed and kept me informed throughout the whole process! I was blown away by their honest and fantastic service! Stark, you have gained a customer for the foreseeable future! P.S. give Mr. Patchell a raise!So I received and call from Mr. Patchell the plumber this morning 2-19-2021 following up to ensure everything was good. I know these guys are bombarded so for him to take the few minutes was something he didn't have to do and is greatly appreciated!

L. Stevan Fagg

2 months ago

My plumbing tech Dave was punctual and professional. He walked me through everything he looked at and gave me options to get the work done. There was no pressure, just calm information. Makes me glad that I am working with Stark.

Pamela Fedorko

8 months ago

Jason and Victor were very nice and appeared to do a thorough check and explained very well any recommendations needed.

Zach Smith

3 years ago

Outstanding service! We had a leaky faucet outside that would not shut off. J.J. replaced the faucet system and it looks great - and there’s no more leaks! He worked quickly, and was extremely polite and courteous throughout the whole ordeal. Would recommend to anyone. Thank you!

Sally Henderson

4 years ago

Stark Services is the wholly reliable company. Today Gerard serviced our system. He explained everything clearly. Everyone they have sent here over the years has been wonderful. Gerard was friendly, efficient, knowledgeable, neat, and thorough. You can count on good service from this company.

David Radke

3 years ago

Cody and Jimmy were very courteous and extremely knowledgeable about all things HVAC. They explained many things about heat and air I never knew. They spent 90 minutes analyzing the systems I currently have and did analysis on how to make the new system work in tandem with I currently have, maximizing efficiency and comfort.I recommend them to everyone!

Richard Booker

10 months ago

Eddie and Stuart were timely, professional, and informative. We definitely recommend using Stark.

Sonya Hood

a year ago

Stark Plumbing was able to find a problem in my house that multiple other companies could not figure out. They helped me resolve it in a timely manner, and I would definitely use them again.

Heather Mosqueda

3 years ago

I had a great experience with this company. Aaron and Craig helped me to solve a long term heating issue I had. I called several companies and even referred it to my home warranty and finally after several attempts my issue is solved and I'm ready for winter. Thank you Stark!

Shaji Joseph

5 years ago

Outstanding and reasonable Service. Toni and Brenden were very professional in fixing my Air conditioner problems. Both of them were very customer friendly and did a decent job. The price quoted by Stark was lower than anyone else I contacted.

Patricia McMurray

a year ago

Excellent! Recommend them highly. Brandon and Josh were the answer to my prayers. Price was afforable and fair. They fixed a leak under my manufacturer home. Would give 10 stars if I could. Thanks

Ryan McKinney

2 years ago

Jessica Hayes was professional and quickly sorted out the issue that needed to be attended to. How quickly she was able to fix our shower was remarkable! Thank you, Jessica, for being kind and helpful! I’ll be recommending y’all to all our neighbors!

Liz Coppage

2 years ago

Victor and Jeremy were hardworking and friendly. They asked good questions while they worked on our system. We've had similar difficulties with our system in the past, so time will tell whether it has been figured out!

Jennifer Trichel

3 years ago

Dave did a great and thorough job of explaining some potential plumbing issues I could have with the current status of some of my appliances in my home. He showed pictures of where possible corrosion could be and gave great advice on when I should think about repairing some of the issues in my home. He did a great job!

Tom Turpin

2 months ago

David Rafael. Provided excellent service quickly and answered all the question I asked.

Emmaleigh Arnn

6 months ago

Marcel did a great & thorough job, was super friendly and great with our dog who was very curious?

LeeAnn Parkes

4 years ago

I had never used Stark before this weekend. The AC stopped cooling on Sunday morning. I called Stark at 11 and Carlos was there by 12:30. I can't say enough good about Stark. Carlos was thorough, professional and went above and beyond to correct the problem. Everyone I spoke with were examples of customer service at it's best. I will definitely call them again.

Allison Rhodes

4 years ago

I will admit that I usually work with Craig b/c he installed my unit and is highly knowledgable after 30+ years with the company, but he wasn't available when my AC went on the fritz and started leaking water on the floor. Brandon was sent out to help. My work turned into a 2 day project. Brandon did a great job. He was very professional, efficient, and explained the situation well along with his recommendations. I ultimately added a stop flow switch to prevent future flooding (the reaso I called them out) and decided to splurge on the UV light air purification system. It is significantly more expensive (even when on sale through the company) than buying the parts online, but the installation process requires expertise, takes a professional a decent amount of time to install (so definitely not an average DIYer project) and does come with a warranty. It is too early for me to tell the difference as it was installed today, but a friend who works for an AC company in another town also spoke highly of the technology. I hope it helps curtail allergies, sickness, and dog smells as it implies it will do. But as for Brandon and his abilities, I have nothing but good things to say. And my dogs absolutely loved him and were sad to see their new friend leave.

Jerry Davis

4 years ago

My thanks for such great techs and office personnel. It was a pleasure to deal with them all. Lawson and Jeremy were both very professional and knew their job. Thanks also to Charlene, such a treat to deal with her and her bubbly personality. Thanks Stark Services!!!!

Eric Griggs

6 months ago

Jake and Michael were fantastic! Very professional and knowledgeable.

Matt Tarwater

6 years ago

Update: Stark Customer Server called me this morning and I spoke with a manager who informed me that they would send a tech without a diagnostic charge to look at the systems and that other discounts could be applied if I were willing to change my review. I informed them that the trust had been broken and I was very weary. They assured me that the tech they were sending was very seasoned. I agreed.When Craig showed up he was exceptionally professional and did not put on airs. He walked in and started helping me with my issues. We were able to suss out the problem and get it repaired in a very timely manner. Fantastic troubleshooting. Stark kept their word.The CS manager also assured me that the person who took my call would be addressed. While I'm not sure what the original break in communication was, I feel that it was more than just one person.At this time, however, I'm very happy with Craig and the response that I was able to get from Stark. Mostly I'm happy that my wife and son get to enjoy warmth once again.I'm upping the score to a 3 because the trust was broken but Stark did work to repair that and my heat.I'm purposely not putting in total cost of repairs.(The time is 10:53pm and I haven't seen the technician I scheduled at 5:10pm. I explained my situation to the person on the phone who assured me that I'd be placed in Emergency line in case a slot came open sooner. I have an 18 month old child and my heater isn't blowing hot air. It's 33 outside.I've now called 5 times. I was told my schedule was between 8-10pm and was never called. The first time after 10 that I called I was told they would reach the on call tech. I waited 30 min and called back. They again tried to reach the on call tech and kept me on hold this time. The call was disconnected. I called back. I was told they will try to reach the tech and will get back to me as soon as possible. I'm not happy. I'm not frustrated. But right now, this is really my only option unless I want to pay someone else a $250 dispatch fee.)

Marlene Aguiñaga

7 months ago

Jason & Antonio were very friendly, professional and did a GREAT job! Very informative! Great guys!

Keena Jordan

4 years ago

Daniel Barret came to my home on a Saturday the first time he did work for us. I was out of town and my wife found the company on Google. The most amazing thing about Daniel Barret was how honest he was and thorough and concerned. He even talked to me on the phone and gave me options. I never felt like he was trying to strong arm me. So when we had problems on some other things we specifically requested Daniel and Courtney was great at getting him to us the same day within an hour!!!!! I would recommend this guy to anyone. Thanks for all the help!

joe donovan

2 years ago

Placed service call on a hvac unit installed six years ago. We could not switch the heat pump to emergency heat. Carlos called and tried to walk me through programming thermostat with no luck. Service tech Jeremy showed up and did a factory reset on system . System heater working great now. Thank you Stark/Carlos/Jeremy.

Ali B

2 years ago

We had a plumber come to fix a backup in our main line. They tried to convince us that we needed over $50,000 of repairs due to leaks in the line. We have a small home and the number seemed outrageous. Had another plumber come take a look and they could not find any issue with the pipe. Also, where Stark charged us around $400 for a video inspection of the pipe, the other guys did this for free. Very disappointed in the service we received from Stark

Johnny Oney

a year ago

Thank you to Jake and Richard from Stark. The service you provided getting our HVAC was top notch, and the installers were very courteous and replaced the whole system in less than 6 hours. Top Notch team!

Miralis Davis

9 months ago

We had a couple of guys come out and maintenance our plumbing and ac. My husband and I are very very happy with the quality of service as well as the professionalism we were afforded.

Taeko Sutton

2 months ago

Carlos did great job! Thanks

Elizabeth Carter

2 years ago

Jose Flores did an amazing job, he was on time polite, courtesy and represented his company very well. I would use the company again requesting Jose as our service guy. Thanks!

Kirk Texas

3 months ago

Charlene called today to set appointment for AC inspection. Always super nice and helpful.Thank you for your helpful and friendly staff.

Farrah Hayes

8 months ago

Eddie had great customer service. If I have any questions or concerns I know I can call in him! Great asset to the team!

Barbara Cohen

9 months ago

Eddie was excellent and extremely helpful. He showed me things about my house that I never knew about.

Sean Fields

2 years ago

Great service by Jose and John! They both took the time to give us advice and walk through out heater issues. Would definitely recommend them and will use Stark Air in the future! Thank you.

Carey Cross

a year ago

Manny was incredibly knowledgeable and a pleasure to work with. He took the time to make it a personable experience and remained patient even though I had many questions.

Bill Lane

a year ago

Jason and Jose Olivari were outstanding and a very professional team. They were able to diagnose the issue with minimal time and were able to fix the problem. Thank you guys again for your service

Larry

3 years ago

I wanted to take this opportunity to recognize Carlos for the outstanding work he has performed on my heating and AC units. Carlos has been out to my residence a number of times and during each visit he has been highly professional, very knowledgeable, highly skilled in his craft and quite efficient in addressing every issue. You have a very valuable employee in Carlos and an excellent technician.

Lisa Magill

5 years ago

We have had Dillon in our home several times in the past two years, and he has always been very professional and very cordial. He is a great plumber, and we would happily recommend him to anyone in need!

Alexa Singleton

3 years ago

The first time I’ve ever had a technician show up on time and before me!! ERIK is excellent! He checked out our issues, even double checked, he explained it where anyone could understand, very polite, positive, and I personally will call on him and suggest you do the same if you want the job done right!!I’m going to give a suggestion... give Erik a raise and an award!!! He’s the man the company should be proud to have representing them!

Bob B

2 years ago

Update May 2020. I terminated Stark services.For the last couple year, Stark's semi-annual visits became little more than pressured sales pitches while a tech briefly inspected my systems. Each time I would be handed an estimate for anywhere from a $1000 to $2000 for work that needed to be done immediately. One salesperson wanted to replace all the soffits and install vents! Hardly HVAC work!The final straw was when the tech came out for the pre-summer visit on the A/C, declared it was fine, and the pressure was good (I knew it wasn't). The salesperson tried to sell me duct cleaning for $1800 and they were gone.As soon as the hot weather came, the system couldn't keep up so I called another firm. They added 2 pounds of coolant. System is fine. No salesperson, just a service tech.I was paying a couple hundred dollars per year to Stark for two inspection visits per year that were, in fact, sales calls!I no longer recommend Stark. There are plenty of alternatives who are service and customer oriented.(I left my previous comments so you can see I once was a happy customer. Since 2014! It's been since Stark was no longer family-owned that things changed)Previously...........I have been a Stark customer for several years and enrolled in their monthly service agreement. They come out twice a year to make sure the AC system is ready for the summer and the furnace is ready for winter. Most importantly the monthy service agreement assures they will be here if anything goes wrong. My confidence in them caused me to call Stark when the furnace needed replacement. Cody Dickerson came up with an affordable price and excellent terms. The install in September 2017 was quick and well done. The only problem was when the Texas weather turned cool and the furnace wouldn't come on. I called Stark and they came immediately. A quick reset and all was good.Recently, (January 2018) I had some electrical work done which changed the polarity of the line going into the furnace control panel preventing the heat from coming on. Again, I called Stark, spoke with Marsha who owned the problem and kept me informed of progress. The techninian responded immediately even though it was after hours. David Estrada diagnosed the problem, conferred with a co-worker, and a several minutes later we had nice warm heat.I appreciate Stark and their great service. I have a great deal of confidence in them and, from other reviews, others in the Ft. Worth / Mid-cities area do too. I would highly recommend them.

John Kotzur

7 months ago

Great service by Jason & Matthew. They performed a complete inspection, as well as advising of any immediate concerns.

Jim North

a year ago

I have used this company twice for my hvac maintenance; I only used them the 2nd time because it was free. They try to upsale you every time, even to the point of lying to you about pictures they claim to be from your unit. They claimed twice that I had biological growth in my relatively new unit; although this last time, they only claimed it in an email to me afterward. They showed me pictures. I had a different company come in between these two visits; no growth was found. My most recent maintenance was done 2 days ago. I showed the picture to my husband who promptly said it wasn't of our unit. He went up today to check; nope, not our unit, and no growth found. Beware! They will lie to you! We won't be using them again.

Anissia C

2 years ago

Today we had our regular heating maintenance and the technician Jon was very professional and helpful. He sat down & explained everything very well. I would recommend stark to all my friends & family.

Jordan Easter

a year ago

Jake Rios and Jose Flores were awesome! Super professional and friendly. I will be using them for future services. Thank you Jake and Jose!

James Metoyer

2 years ago

Called Stark Services, and explained the issue I was having with my HVAC unit. I was under the assumption I had a refrigerant leak and bad compressor due to the hissing sound coming from my the heat pump condenser. The techs came out and looked at it.The tech said my unit needed a new fan, refrigerant, and compressor without testing the equipment needed. Due to the high estimate provided for repair of the equipment, my wife and I were told that it’d be better to go ahead and purchase a new air handler and condenser.After about an hour of discussing the options and explaining multiple times that the estimate was way overpriced for the work, the sales rep left.About 30 mins after that a different company (which shall remain nameless) comes by, starts the ac up. He Tests the capacitor output and replaces the capacitor on the condenser. There were no refrigerant leaks, no compressor issue, no fan motor issue.Heed my warning Stark Air is a bunch of crooks and steer clear of them at all costs. Don’t be fooled into purchasing a new unit when it’s not within your budget or necessary.

Jose Salinas

5 years ago

Tony came out for a normal tune up. He was friendly and informative. He even walked us through the the work that he was doing. We appreciate the kind service and will be using Stark again.

Loyce Shirley

4 years ago

What hard working men. I'm 75 years old and they worked hard to find the parts needed for my high efficiency air conditioner. Benjamin located the part. Desiree scheduled me a day earlier than original planned. Marsha (the office manager) opened the shop after hours so Brandon could pick up the final missing piece and get me air conditioning by bedtime. Brandon was fabulous in staying until after 8:00 pm so that I would have air conditioning and not have to suffer through another hot night and day. Jorge helped Brandon with instructions over the phone.Stark has always treated me fairly and got my systems installed and up and running whenever there was a problem.Thanks, Stark teamLoyce Shirley

Holly Fulton

3 years ago

Jon and Jacob came to give me a quote for my water heaters but ended up also letting me know that my AC pan was rusted and line was clogged. Jon was able to fix it for me on the same day. Great service and very professional.

Margie Cromer

4 years ago

We are on the plumbing service plan and Daniel Barrett came out today to do our service plan maintenance. This was our first call on this new service plan and we were very pleased with Daniel. I plan to ask for him every time. He is very professional, friendly and knowledgeable.. He represents your company well. Thanks Daniel. See you next year.

Melanie Long

4 years ago

I really appreciate all the time that Dustin took today as he checked out my HVAC system and made recommendations! He was very thorough and timely! He also took the time to explain what he was doing and answer any questions that I had! I highly recommend them!

George Cortes

3 years ago

I've been a customer for at least 10 years. They've done a very good job doing my semiannual inspections, although I wish they wouldn't try to push for additional services as they leave. My last inspection was done by Gilbert, and I would hope he can come again... he was very professional.Some 8 years ago they installed a new A/C unit. It was a Goodman, which doesn't have the cache of the better known brands... yet it's still doing its job. The inspections probably have something to do with it.

Christine Sigman

5 years ago

I have used Stark Services even before they were Stark. I'm always happy with their service. A new tech, Dan, was here today and did a very thorough job of checking my HVAC system. I will request him when it's time for another checkup.

Michele Mcpherson

6 years ago

I recently had a water leak from a busted pipe in an exterior wall of my house. When I called Stark, they were very prompt with sending someone over and Joe and Dillon were very friendly and respectful. They were very careful about not making any messes, cleaned up after themselves, and caused as little damage as necessary to fix my problem. Thankfully my problem was not as severe as I originally thought, and I am very appreciative for everything Joe and Dillon did to help solve the problem.

Joshua Crouch

a year ago

Had to call Stark to look ay my Reme Halo the UV light that kills everything from viruses to dust. It stopped working. They came the next morning. Jose, Richard and Jay fixed the issue right away. The power cord had come loose because of the vibration of my HAVAC system. Because I had the Stark monthly Plan I was charged 0 cost. It's working fine now. My wife and I really enjoy the REME HALO it not only has eliminated a lot of dust but has really helped with our allergy's. Thank you Stark

C E

5 years ago

Dan the service Man came out to service our heater/water heater. He has a awesome sense of humor. He was very informative about our unit. He didn’t try to sell us on a bunch of unnecessary services. We will definitely recommend he comes out in the spring. I highly recommend him for anyone needing hvac services.

Sandra Kittle

3 years ago

Drew Davis was my rep. He was knowledgeable about products available. On time for my appointment. Wick to respond with any questions I had. The install crew was great as well.

Gabriel Ramirez

2 years ago

Today I had Jonathan from Stark come out and service our Ac unit. He was very professional and informative. He was in and out and very clean. Thank you Jonathan, you are an asset to your company.

Emmaleigh Arnn

10 months ago

Jason was very kind and professional. He changed our filter and did regular maintenance on our other components to make sure our unit makes it through this heat! Thank you!!!

Zain Abdi

11 years ago

We originally worked with a company who installed a new AC unit in our house. Every year the AC unit broke down. They never told us the problem. They just charged us to keep refilling on Freon.Then I requested a quote from Stark Services to replace all my AC units (two inside and two outside). Within 15 minutes Mr. Mark Sharrock told me all the problems I had and said there was no point in replacing all my AC units, and that I should just fix the problems in each unit and the leak in the attic which I didn't know about since no other company we called ever mentioned it.He saved us from spending thousands of dollars on something that didn't need to be completely replaced. This type of helpfulness and honesty is lost among other companies. I greatly appreciated his insight. When my AC units finally die, I will definitely call Stark Services to replace my AC units. This company is respectful, dignified, and provide quality work!

Kirk Adams

4 years ago

I want to thank Brandon for an earlier visit this summer where he suggested a drain switch that would shut off system if it backed upIt did its job. When he came out today, he explained why my system was shutting off. He blew out the line and put in drain cleaner and brought the system back to cooling. He saved my wood floors. He is extremely thorough and does not rush the job. Because of him, I will continue to use Stark. I appreciate his professionalism.

The Greene Family

11 months ago

Jason serviced our HVAC today. He was very professional, kind, and set us up for a cool summer!

Tracey Dene Harris

4 years ago

I would like to recognize Charlene B., a very professional, kind and considerate employee at Stark Services.I had a challenging situation of which Charlene was proactive and compassionate to want to resolve my issue. Because of Charlene, I am a happy, satisfied and now, loyal customer. Charlene went beyond ‘Customer Service’ to take it more importantly to, ‘Customer Care’. She listened, was understanding and most importantly, made me feel valued. What a shining example – thank you Charlene!

Carolyn Osborne

4 years ago

Had Eric out this morning to check one of my two units... low on Freon. ..He check, cleaned and added Freon.Excellent service. Came when I had him scheduled....very knowledgeable and polite.Been using this Company for years.I would highly recommend them.

David Nunn

5 years ago

Called Stark for my A/C unit that was out, Lawson was sent out here to take care of the issue, he did a wonderful job by fixing the unit with little time and also washed down my condenser unit without no charge in doing that. I will sincerely recommend Stark to anyone.

Hillary perdue

a year ago

Jason and Laura have been very friendly professional and thorough. They explained the actions that were being taken clearly so I can understand what's going on. I greatly appreciate their services

Kendra Gay

a year ago

Jason was very thorough and cleared my drain clog that was shutting off my system. He was professional & prompt. Highly recommend!

Sheila Elmore

a year ago

Jason was our contact person with your company and his service was professional and very helpful. On a scale of one to ten, I give him a ten.Sheila

Bria Foo

a year ago

I highly recommend Jake and Tony for any and all of your HVAC needs. Highly professional, knowledgeable, and top notch quality. If you ask for anyone ask for them.

Ann Wyllie

6 years ago

I had a very big leak in my shower. I called my regular plumber and received an estimate to fix the leak and update the bathroom. A friend told me to get another estimate because it sounded high. I looked at Home Advisor for the first time because I am an Angie's List person. Stark Services came out and gave me an estimate for the same work. I was impressed by their plumber. He seemed to know plumbing inside and out. He came to complete the work and of course things didn't go smoothly. He had a nightmare situation because our drain didn't match up with the new bathtub. Jim worked for hours making sure that he fixed it properly. I expected to have an extra labor charge added to my bill because he didn't expect to spend the hours he had to trying to get it correct. I didn't pay a cent more and the plumbing in the bathroom is perfect. I cannot recommend Jim at Stark enough. He went the extra mile to make sure everything is done correctly.

Becky Williams

a year ago

Victor, Brandon & Shawn are fantastic!!!
They have patients & spent time figuring out the problem ... Researching & making phone calls to get things working properly.

Jane Wang

7 years ago

Good service/quality/price!!
I called Stark one Saturday morning for an urgent plumbing issue. They promised to come and the service guy did show up within the promised time frame. He fixed the plumbing issue within 30 minutes. The price is quite reasonable .

Audra Stinson

2 years ago

Daniel was a lifesaver. He came to my rescue tonight after my air conditioner stopped working on one of the hottest days of the year. He was so professional and efficient. He quickly discovered the problems and worked diligently to repair the system. Thank you Daniel and Stark Services.

C C

4 years ago

Just wanted to let you know how satisfied I was with the services I received from Stark today. The heater was not working correctly, so they sent the Tech Jeremy Vargas out, He found the problem and was able to go get the parts and have me back up with heat within a couple of hours. If you need a HVAC company please use Stark and ask for Jeremy.

Mary Hunter

10 months ago

The tech's that came were very professional and did great work. Jake our sales rep was wonderful

Pam Glasschroeder

11 months ago

Jason was professional and polite. He took time to explain what he did and make sure all my questions were answered.

Kalynn Little

5 years ago

HOLY COW WHAT AN AMAZING PHENOMENAL EXPERIENCE THIS WAS! I typically hate it when service personnel come into my home; mainly because I am an anxious person!Dan J. i think may have changed this for the better! Very professional, yet willing to have a conversation with you about anything! You feel as though he is a friend!!! Worked very efficiently, and worked very well, making sure everything was checking out the way it was suppose to! He did not rush through anything like most people would! He definitely made me feel safe that my system that was recently put in is working perfectly as it should!!! He told me things I did not know about the system that was super helpful and i wished i had known before. He gave me information about the company he works for and how long he has been doing this! That right there also told me he knew what he was doing and i could trust that he would not let me down in any way! Would make sure me and my family would be safe with this system, that everything checked out just fine!!!!I cannot wait until we need to get another check, because i will be requesting Don't come back to my house! I don't think i could trust anyone else, nor would i want anyone else!!! He is definitely one of a kind, and this world needs more people who carry themself the way Dan J.does!!! THANK YOU SO MUCH DAN J.!!! WE ARE SO HAPPY THAT YOU CAME TODAY AND SHOWED US A FEW THINGS!!! WHAT AN AMAZING PERSON YOU TRULY ARE!!!

D Haefs

a year ago

Both service techs were professional, courteous, and knowledgeable. Very patient when I asked questions. They were here for estimate on duct cleaning and dryer vent cleaning.

Kerri Cragun

a year ago

Jason was a very professional technician. He came a little later than I had scheduled to install surge protectors, but he worked quickly to finish before I had to leave.

Derron Johnson

a year ago

Jason & Shea were professional and efficient on their maintenance visit. Jason went over the system report and answered all my questions about the evaluation.

DeYon Francis

8 months ago

Edward’s customer service was amazing. A+ experience fixing our rental property on short notice.

Ida Coleman

10 months ago

Anthony Montez was professional and efficient. He explained the work to be done before and after the job.

Debra Wallace

5 months ago

Both Jason and Matthew were very helpful and courteous.

Clif Foster

2 years ago

Had an issue with my system. Called at 9:45 at night. They called me back within 9 minutes of them opening for the day, and were able to get a tech out immediately. Richard and Jessica were kind, explained their process, and helped me out tremendously. When the benefits of their membership plan were explained. It was a no brainer.

P Ensign

a year ago

Jason was very professional and answered all my questions. He was helpful in advising which preventative parts to add to our existing AC condenser (installed by Stark) to extend its life.

Jody McJunkins

a year ago

Always on time and excellent service! Jason was very professional and took the time to explain everything on my service appointment on 5/5/22. I would recommend Stark and Jason to anyone.

John St John

3 months ago

Carlos was exceptionally professional quick and efficient.

James

2 years ago

Great company! Got home after being with family on the lake to a house that was 85 degrees. Called stark and they gave me a 2 hr window at 8pm on the 4th of July. Jon shows up at 8:30p, replaces a run capacitor and boom! Ac cold again! Huge thanks to Jon from Stark. You are the reason this is a great 4th of July!

Michael Klick

3 years ago

A/C went out. Jeremy came out and made the much needed repairs. He had excellent customer service skills and was very proficient at his job. We are very grateful for Jeremy and Stark Air. Thank y'all!

Karen Sandlin

a year ago

Our technician, Shawn, was professional, courteous and explained everything he did to our system and the reasoning behind it. He was wonderful! Thank you, Shawn!

anna mora

2 years ago

David came out to unclog our toilet today. He was on time, professional, and courteous. We will be using Stark in the future. Top notch service!!!

JT and Katie “JT” Ihle

2 years ago

Responsive, professional, and friendly. We use Stark for all of our mechanical and plumbing needs. The technician, Jose Flores, was friendly and did a wonderful job.

Valerie Hunt

2 years ago

Manny and Jonathan are keeping our system in perfect working order; we don't even have to think about it. They're super-knowledgeable, friendly, and the kind of team you want caring for your system long-term.

Lola Willingham

11 months ago

Tony came out and fixed my AC he was great very friendly and professional. I would definitely recommend this company

Robert Burns

4 years ago

Charlene and Courtney was pleasant to speak with and very professional! Look forward to doing business with this company in the future! Jessica is awesome, very knowledgeable and has wonderful customer service skills! Jessica is definitely a life saver! Will be asking for her in the future!

Joanna Ashlock

a year ago

Jason V. was very professional today as he came out to do our unit maintenance. I was very comfortable with him and understood everything he explained.

Snibborwocky

10 months ago

Great service from Michael and his crew for fixing my upstairs AC unit in this brutal heat. Working great again! Thank you so much!

Anjanette Steele

a year ago

Jason and Vic were very professional, courtesy, and friendly we absolutely enjoyed there friendly attitude’s!! We loved them so much that we would like to plead with the company to allow them there own happy meal they deserve it ?? thank you stark air!!!!

Doris Green

9 months ago

Eddie and anthony were stellar and great for me that I had advantage and the parts they put on were free.

Tanya Davis

9 months ago

Eddie and Stuart were every entertainment, and professional. They quickly resolved the issues with my air conditioner.

Richard Wright

5 years ago

I've been a long-time customer with Stark and have been very pleased with them. Carlos was a great technician with a good sense of humor and was able to fix my unit. Hope he'll be back someday

Adriana Hernandez

a month ago

Carlos got out and got the issue fixed ASAP! Thank you Carlos!!

Michaela Mallory

4 years ago

Erik was really wonderful. He walked me through the AC unit and preferred settings. He also very patiently answered every question I had. Would definitely recommend using Stark.

Idris Gettridge

10 months ago

Tiffany and Adam were professional, courteous, and efficient! Stark is a great company!

Patricia Smith

5 years ago

Stark Services continues to live up to their excellent technical and customer service. Dan Jackson came by for a simple routine stop and discovered a secondary problem which he diagnosed and expertly fixed. This continues to ensure a warm house for me and a committed customer for Stark. Thanks Dan!

London Allee

6 years ago

:::::::EDIT:::::: Sean Stark has continued to show concern for our unfortunate circumstances with his company. Upon the measures I took to undo the financial damage they nearly caused, he refunded the service charge, and has since done everything in his power to make sure we were made right by. My family is grateful for the steps he's taken for us, even 6 months later and for that, I am publicly praising his damage control team and efforts. See below explanation of what nearly happened to us, and Google readers please please do your diligence when it comes to these types of service calls. I hope and pray my story leads to the avoidance of anyone's potential unnecessary financial burden in the future. :::::END EDIT:::::::We had our A/C checked out by Stark Services after it seemed to have gone out the afternoon prior. I only called them as they are the original installation company. Upon the technician taking about 10-15 minutes total of his time to assess my situation (and charged me $216 to do so), he tells me that what he has found would be close to $3000 in repairs. He did get the A/C to start cooling while he was there and he said it was because he had to alligator clip it and taped it up as the control box crumbled in his hands and that was the root of the issue. So he claimed that in order for me to save on future costs, purchasing a whole new unit now would be best (ours is close to 15 years old). Their best price option they could do was $9080.Now, after scrambling to get a second opinion over the weekend, a family member made a special 2 hour trip and was able to repair it within an hours time, with only the tools he keeps on him. It was fully repairable!! And not A BIT of evidence that the Technician even did anything to it like he said he did! And the control box wasn't crumbling either as he stated but in near perfect condition. So not only did it not require even close to $3000 worth of labor or materials like Stark's Technician planted into my head which lead to the decision that purchasing new unit would be more cost-effective, but it was not remotely necessary to purchase an entirely new unit as Stark's salesman convinced me of. So ultimately I canceled the replacement. The service manager I then spoke with after the weekend was not in the least bit concerned that her LICENSED Technician lied to me, nor did she hold him accountable for nearly costing me tens of thousands of dollars, nor was she about to refund me for the costly work I was charged for in his 10-15 minutes he spent tinkering with my system.

amaya painorwhat

7 years ago

Prompt service even at the end of the day. Gus was our technician and he was courteous, professional, thorough with answering questions and though he was here after 8:00 he was not rushing us through some long term service questions. We plan to meet with a representative to discuss replacing our 18 year old unit and based on what we have seen so far, I expect to have nothing but a positive outcome using them as our go-to a/c peeps in our new home.

Catherine Jacob

2 years ago

Arrived promptly and was professional in their assessment of a residential plumbing issue. Recommendations made were reasonable and would call on their services again in the future.

Herman van Beek

4 years ago

Gerardo came out today to perform the Fall preventive maintenance (PM) check on my central A/C system. He was very proficient and kept me informed at all times on what he was doing. It was one of the most thorough PMs ever performed!Have been a very satisfied customer of 4 Seasons/Stark Services for over 16 years because of their focus on customer service and look forward to many more.

donna soto

a year ago

Had jason robert and cody out today for maintenance on ac and plumbing. Couldn't of asked for better. Not only were my issues addressed but i also learned a lot of what i could do to keep things in good condition. Would def tell anyone needing work to give stark a call

Alex Stork

4 years ago

The service person, Gilberto, who came out to check my air-conditioners functioning and to prepare it for the summer was very personable! He was knowledgeable and explained each step that he took as he surveyed my AC unit. I am very happy with his service!

Neal Lancarte

a year ago

Manny Guivas and Technician David were very helpful and professional. Also it was nice to talk to them. I was very satisfied with the service they provided!

John Shelton

a year ago

Jason was very thorough and professional. I’ve been very pleased with the service I’ve received with Stark Air. I would highly recommend them to my neighbors

Conrad Mirochna

2 years ago

Rondel was great.Excellent customer service and very responsive to my question and concerns.He found and fixed a mistake made by the installation team in November 2019.Apparently the cond stage of the compressor was not enabled on installation.Rondel made arrangements for another Stark rep to stop by today and price out moving our hall unit to the attic, replacing our discharge and return ducting, and installing an air purification light.

Tana Rucker

6 years ago

I was referred to Stark by another Yelp Elite (thanks Ericka C.!). From start to finish, Stark was awesome! We had a home warranty claim that wasn't taking care of the cost of the needed services, so after having 3 other estimates, we called Stark. they promptly dispatched a technician (Justin), who came out to take a look at our system and troubleshoot what was needed. He arrived, and put on some little booties, so as not to get our carpet/flooring dirty. None of the other companies did this :). He was polite and knowledgeable. We knew we were in good hands.Sadly, after having bought our home 11 months earlier, we needed a new air handler in the attic, all new duct work, 2 new returns, and the large A/C heat pump condenser unit outside the house. What-a-mess. BUT, their assessment was consistent with what the other companies advised (with the exception of the crummy home warranty company who wanted to replace only the air handler, at a cost of $1700 to us, and $500 to them).Next, the sales associate came on out to the house. He also put on the little booties, and was very respectful and courteous. He had our system planned out for us, measured the house in full (with a laser), and helped us select our whole home heating/air conditioning system. The system he proposed was for less square footage the other companies proposed. The other companies did not accurately measure the house, and were going off estimated square footage. So glad we didn't pay for something we didn't need! The sales associate was super kind knowing the cost of the system was pretty unexpected and pricey. He was knowledgeable and was able to help us find price breaks. We had this done in winter, so we were able to take advantage of some very discounted pricing, since this time of year is very slow for these companies. They also offer financing, if needed.The installation was scheduled for that very same week, and the installation crew arrived early in the day, and stayed until late in the evening. They were fabulous, and involved us in some of the decisions (including where the returns would be placed), and showed my husband the entire system in the attic and in our house. They even checked our existing returns and vents, and sealed better, to ensure the system worked as efficiently as intended. I couldn't thank them enough. After having been without air conditioning starting in August, all the way through December, we were thankful to have a top notch system in our house.After the install, Stark schedules an inspection with the city and also the Stark team. City inspection went flawlessly. Stark sent Mason out, who does the final inspection for them. There was one part of the wall that had gotten left open, and a small animal got inside. Mason helped get the animal out, and seal the old (no longer used) return. Problem solved.Stark didn't have the most competitive prices, but they did have the most top notch team, customer service, and installation crew. They also offered financing. With the superb referral from a fellow Yelper, we chose Stark, and we couldn't be happier that we did. What a great experience! Highly recommend this fabulous company.

Rachel Williams

a year ago

Carlos checked all my plumbing, hot water heater, and ac vent inside and outside. I received help and info on clogged pipes . He was very professional. Definitely recommend ??
Thanks so much.

Geralyn Andrus

10 months ago

My technician David was very professional and thorough. He explained what my A/C system needed and how it was working.

Jackie Black

4 years ago

Dillon Wilkes and Jessica came today per my request to repair a frozen-up outside faucet & perform a hydrostatic leak test as I thought we possible had a leak. He tried the faucet and it turned as he put force to it. He ran it to make sure that debris came out. Since he was performing a leak test, he also did a high pressure test . He said both test held and that we did not have a leak in the discharge or the high pressure lines. Dillon was very thorough and explained to us what he was doing. I appreciate the work that both of them did. He was very professional and friendly at the same time.

Donald Berry

7 years ago

I was explained my dilemma at Lowes and one of the Stark guys overheard me, and provided some guidance on what I should do. I asked him for his card, just in case I got into trouble (which I did).I scheduled them to help out and they came pretty much right away.He gave me a couple of options and their pros and cons.And that's what I like - a no-nonsense clear explanation.And something that isn't hard on the wallet !This was my first occasion to use Stark, and I'm very happy I did.

Tierney Strange

2 years ago

I was having plumbing issues and Kyle Edgerson drained my pipes. He was very quick, efficient, and informative. I would highly recommend him servicing my friends family and neighbors

chris dotson

10 months ago

Edward Patrick and Charles was awesome. I appreciate them explaining everything to us and making it easy for us to determine the next step.

Justin Jones

4 years ago

I called Stark around 5 PM on a hundred degree day and they were able to get a tech to my house within an hour! They even called me back to clarify equipment questions prior to arrival . Technician Brandon Harvey was an absolute professional and knew right away how to fix an ongoing issue with my system. My HVAC system was replaced 3 yrs ago by Lewisville AC & Heating which was bought by Stark, but Stark still stands by the installed products. They have enough staff to come on short notice even in the hottest parts of the Summer. I highly recommend them, and ask for Brandon if you want a great, knowledgeable service tech.

Daniel Acosta

5 years ago

We had this company come out to our house, and the repair guys where pleasant. The fan motor blew, and they told me it might be hard to find that part, so i called a well known A/C parts warehouse and they had several options in stalk. When i informed the Stark repair men, they said that they dont like using outside help, and they would look for themselves. When they called back they said they couldn't find the part and they would have to special order it and it would take 4 days. We called Better Climate A/C and they helped us that day

Julianne Jenkins

4 years ago

Stark Services has been servicing our equipment for 8 yrs and I've never been disappointed with any technician. Brandon was very knowledgeable and very friendly. I would highly recommend Brandon in the future.

Scott Garner

3 years ago

Cody came out to my residence for Stark air...he was very professional, polite, punctual, and appeared to have a lot of knowledge in reference to my a.c. problem.....he provided several different options and he never pushed for a sale.....he is a very strong asset to the company and I will probably stay Sith the company as long as he is there

Michele Kelly

2 years ago

Dustin arrived early to fix our clogged sink. He emptied and refilled the stuff under the sink which was appreciated as we are past bending down much. After a thorough cleaning of the pipes our drain was again running freely. Dustin stayed to test and make sure. This is a chronic issue and in the future we will always ask for Dustin from Stark Services.

Javier Zablah

2 years ago

Jose and Victor came over to take a look at our Heating. I would rate the service 10/10 and would recommend to anyone looking for heating or hvac service. They were on time, professional and were quick to solve my problem.

Racheal Brown

a year ago

Jose Olivari was very professional and did the job in a timely manner!! Will be using Stark for future job!! They also let you know what all needs to be repaired!!

Stephanie Ritter

a month ago

Appreciate Khy’s honesty about the repair upfront.

Michele Price

4 years ago

Our unit was installed by Stark ages ago. We have used them a long time. Not overly impressed with the unit they sold us and service has gone up and down over the years. I think service quality is on an upswing again after a long decline. Still think prices are too high though.

Ed Mitchell

5 months ago

Jason and Matthew did an excellent job above and beyond

Aubrey Turner

5 years ago

Eric and Gerard came out to fix our air conditioner when it had a coolant leak. They were courteous, worked efficiently, and explained all the steps in the repair. Nobody likes needing a repair like this, but these gentlemen made the process easy. Definitely will be calling them the next time we need repairs.

Jessica Soto

2 years ago

Dillon came out to do an estimate on some plumbing work. He was very professional and explained to me everything that was going on and needed to be done. I will definitely be referring out Dillon and this company in the future.

Wayne Davis

10 months ago

Major issues of communication WITHIN the company which translated to unnecessary wait time for consumer. Plumber Tiffany was great.

mathew samuel

a month ago

Mike Wilkins did a great job !

Lynn Jackson

2 years ago

Jon and Jose were friendly and professional. They did an excellent job- recommended a filter change and showed me why. Appreciate them and will request them to come next time. Thank you.

Michael Mizelle

3 months ago

Brandon Hines was most professional while carrying out his duties at this service call. I will ask for him by name if I need Stark Services in the future.

Erin Browning

2 years ago

We are very pleased with their service. We called them and within 4 hours they were at our home, fixed our problem and on their way. Dustin was very professional and efficient! We will use them again and again.

gncrown

4 years ago

I just had Lee come for my semi-annual service and he appears to be the most proficient service man I have had from Stark in the last seven years. He did everything that was necessary and explained each and every item he serviced. He is certainly an asset to your organization and I hope he remains with your company for a long period of time.

Ann Elise Arrieta

2 years ago

Jon Delarosa and Victor were exceptional today, very informative and helpful. Would 100% recommend them to anyone and have requested them as my techs for every visit going forward.

Lanell Lovelace

11 months ago

Josh was great he fixed our hot water tank in no time 5 STARS and will use this company again !!!

Ben Davis

3 years ago

Stark Services did an absolutely professional job of replacing my tankless water heater. Alex, especially did an incredible job. I was having trouble filtering sediment from the pipes outside of my condo, which had been clogging my water heater. Alex, devised a filter and a tank to solve the problem, saving me potentially lots of money to replace all of the pipes.

Gail Miller

6 years ago

We discovered that our water heater was leaking at 5 pm on Friday. Looked on home advisor for a plumber. Stark Services called us within a minute and was at our home within a half hour. He was professional, knowledgeable and thorough. He had to go to Lowe's for a replacement part, returned right away, replaced it and and was finished in a short time.Could not have asked for better

j lee

4 years ago

Jeremy was the best tech person ever!He was efficient, professional, answered all our questions and explained thoroughly to our understanding.The job was difficult, because the situation presented itself intermittent. His knowledge and persistence to locate the problem gave us great comfort. His ability to find it was outstanding.Instead of the heater unit being bad it was a faulty thermostat and wiring.Replaced the wiring and thermostat like the pro he his.He even helped us in upgrading to a Wi-Fi thermostat to bring us into this century.He assisted us with stting up of our new thermostat and Wi-Fi connection. We would be stumbling and lost without his help there.He was very hygienic and cleaned up after himself.Kudos for that too.He gave us options on future a/c & heating replacement.Jeremy is the type of person we want to work with us in the future for our heating & a/c needs.We will recommend him and Stark Services to all our friends and co-workers.Thank you Jeremy

Amy Desrochers

2 years ago

Rudy came out to do a routine spring maintenance of our system today. He was very professional and explained everything he found when inspecting the unit clearly & answered all of our questions. Highly recommend and hope to see Rudy again in the future.

Jennifer Utterback

3 years ago

Erik was amazing and very professional. He was quick to fix our heater and get it back up and running again. I would highly recommend Stark.

Shirley Mapalo

3 years ago

I had a technician check out my system today! His name is Rudy! I am 71 year old 18 year Army Veteran so, I will call this Polite, Professional young man, Mr. Rudy! Your company has Enhanced your business by employing this young man! Rrudy would be an.Asset to any company. I thank him for his politeness and service. Thank you for having a great employee. Shirley C. Mapalo

Chris Walker

7 years ago

We had a bad water leak at our water meter and called Stark because we had used them for AC repair. We were originally told it would be between 6 and 9 PM, but then had a call and Stark Services showed up at around 3. The plumber that came was Ronny Miller. He quickly evaluated the problem and let us know that the type of pipe we had was outlawed and that he would not be able to tell us if he could fix it until he dug it up and saw the situation. He was very honest with us all the way along and didn't sugar-coat the situation. He could only do a temporary repair and gave us an estimate to replace the entire line with a new one. This was one of the best experiences we have ever had with any service. We already recommend Stark for AC and now we will for plumbing and especially Ronny Miller!

MrsMcKenzie 17

a year ago

Julio O. and Jake came out at 10 pm to look at our A/C. They were responsive, open, honest, and very willing to help. They gave us options and weren’t pushy at all which is so rare. Thanks guys!!

Dina Castro

a year ago

David did a great job with replacing my garbage disposal, he was quick and efficient and also courteous and respectful. I would highly recommend his services!

Gail Cunningham

2 months ago

Carlos was great friendly and did a great job

Denise Procaccino

3 years ago

Jonathan and Jessica came out. They are both very professional and responsive. Spring tune up is complete. Thanks Stark Services you always provide great service.

Jim L

5 years ago

I have been using Stark Services for several years. Chris Jolly has been a joy to work with and he has done fantastic work to fix and replace our 50+ year old plumbing, and I would highly recommend him to anyone needing either routine or problem plumbing issues.

Clay Cavazos

10 months ago

Tiffany did a great job fixing our faucet. I would recommend her to everyone.

Shirley Crandall

5 years ago

David came last Thursday to do our twice a year check up. He did an excellent job of taking the unit apart. He discovered mold and rust. After explaining the problem he suggested a Rene-Halo guardian Air.We had it installed and we are sure it is working already. I’ll give David five stars. *****.Thank you David

Malik McKenzie

a year ago

Julio O. and Jake were awesome! Completely transparent and professional. I highly recommend them if you run into problems with HVAC

meier wilson

a year ago

Manny and Daniel did great with the job at hand and went above and beyond to help me troubleshoot an issue that could’ve been a bigger issue in the future.

Oraclle

a year ago

Anthony did a wonderful job cleaning all our ducts. He was professional, thorough and friendly.

Greg Cox

3 years ago

Julio, and his trainee did a fantastic job. They check our two year old unit (which was humming like a bird) and made some sound recommendations regarding our 12 year old unit. The Advanage Program offered might be a viable option in the future when comes time to replace the older unit.

Ria Gupta

2 years ago

The technicians that came over were Richard and Albert, they both came on time and respected my personal space. When I asked questions they were both clear in their answers. I truly felt like I understood my options. Highly recommend!

Cornell Rhodes

7 years ago

Tech Derrick Colgan came out to look at my ac that had been leaking for the past few days. He figured out that the pipes were backed up and blew the debris out, which of course cleared the pipes.That was an easy fix, however he spent the next 45mins to an hour taking through all the things that i needed to update with my ac unit, he went over in detail what i need to have done. This was great since i havent had any maintenance done to the unit at all.He left me with some great info, and i will be requesting him back once i set up my first membership service call before the end of this year.

Ross Mackenzie

4 years ago

Roy did an outstanding job of telling me everything he was inspecting and any issues he discovered. He ensured the drain was working properly and cleaned the outside unit. He is definitely an asset to the company and a pleasure to work with.

Ricardo Martell

4 years ago

Gilbert from Stark Air was very friendly n took the time to explain all the work he would do n took the time to complete his insp/tune up on my A/C Unit.It was refreshing to feel I, as a customer was appreciated n my satisfaction was important to him.Thank you Stark Air for the friendly n knowledgable technition you have servicing my A/C Unit. Gilbert deserves acknowledement for his customer service n for a job well done. Thank you Gilbert...Ricardo

Cynthia Vandendool

7 years ago

So nice to find an honest HVAC company with a really nice tech. Derrick Colgan came to our house on a service call and identified a few issues with our A/C. He put no additional pressure or sales pressure on us to fix these issues right away. Money is tight and this was a refreshing company to work with. I recommend the Care Club Membership to get the most value for your dollar. Derrick answered all of my 1000 questions and was really knowledgeable. Great service!

SHANDA R

3 years ago

I discovered a leak in my utility closet. This company came out the same day. They showed up unannounced hours earlier than scheduled, but it worked out since I’ve been working from home.I was given a quote for $1485 but told I could possibly save approximately $600 if they didn’t have to remove and re-install my electric water heater. I declined their services, and another plumber showed up within an hour and fixed my leak for $75.I have no idea why this company would give me such a grossly inflated price to fix an obviously minor leak that I discovered almost immediately.

Monica Alexander

5 years ago

UNETHICAL COMPANY.Paid for the yearly service of $179. Have been using Stark services for 2 years. Today, a tech named Dan came over and told me our capacitor needs to be replaced. However, we had already replaced our outdoor capacitor. Dan did not try to fix the issue rather told me if I buy something else that needs to be fixed then they would probably throw in the capacitor for free. I told him I am not buying anything until we get this issue resolved. Then, he walked out without leaving me an invoice.I called the office and the office manager of manager of Stark did nothingto resolve the issue rather just tell me since I don't have my invoice from a year ago there is nothing they can do. The office manager was very rude. They don't care about their customers... they just nickel and dime people.NEVER USE THIS COMPANY. Many other companies out there that are professional and trustworthy.

Steve Grimes

a year ago

Rondel and Shay are the Best! They were professional, courteous, explained things thoroughly, and besides that they were fun to be around. Would recommend them in a New York second!

Jeannie Forbes

7 months ago

Jason and Mathew were friendly and helpful in discussing my heating system.

Marlena Harskjold

a year ago

Jake and Jose provided excellent service when my unit went out. They explained to me the problems and solutions. Will definitely use the service again.

promila gupta

a year ago

We had Jason from Stark come by for a heating tuneup and everything was perfect and very nice guy. It was simple and efficient.

Stanton Keeter

3 years ago

I would like to start out by saying this company goes above and beyond. I called in after hours at 7:30 Eric my service technician arrived at 8:10 and diagnost the problem and start the repair. If you ever have a A/C or Heat issue call the people at Stark Services. Thank you for prompt response and professional courtesy. Thanks again and I'm a customer for life.

M O

a year ago

Had an overnight cooling failure. Jeremy V. and Jose O. were here on time and were able to successfully diagnose and repair my problem very quickly. Definitely found a new AC company.

Marshall “Marshall C.” Cooper

4 years ago

Craig Wren of Stark Services provides us excellent service at our home. Craig has been maintaining our two hvac systems for many years and always provides top notch service and work. Greg Clardy of Stark provides excellent service and advice as well. These two outstanding persons at Stark Service makes Stark Services what it is, excellent!

Jon Poon

a year ago

Jose and Earl came by to check a malfunctioning AC unit on the same day I called. Found the issue really quick and gave me options to work with. I appreciated the good attitude. Thanks!

Catt Johnson

4 years ago

Woke up to a very warm house this morning (Saturday). In July. Ugh. I was happy enough when they managed to schedule someone to get here between 4 and 7, but they did better by getting someone out here by 1:30! I know that can't be normal, but with expected highs over 105*.... Happy does not begin to describe my reaction. And the gentleman was so sweet! Checked everything, checked again, told me in plain English what was going on and what will need to be done- later- and fixed my a/c. Did NOT force me into bankruptcy to pay him, either!All in all, I'm glad my regular company did not answer their phone, because I have found a new company! Thank youP.s.- Antonio was my service man. Very polite, very sweet. Thank you, Antonio!

NicholasGameh10191 AwesomePro

10 months ago

Daniel was amazing at doing our services really will recommend him for your tune up

Craig Simmering

6 months ago

Jake and Marcel do great work. Appreciate the friendliness and professionalism.

Stephen Mcmichael

8 months ago

Had austin out today to clear a stoppage at my home

Very pleasant young man. Can not reccomend this compay and austin enough great experience

art arellano

3 years ago

Had my unit serviced tonight and Eric L. went out of his way to help me with an extra problem that requires 2 people to perform. He diagnosed the problem with my unit and had the parts to fix it. Will definitely use this company again. Hopefully they will send Eric out again. thanks

Debbie Christian

2 years ago

Jon Delarosa came out to help us with an AC check. An animal got inside our condenser and was killed as the unit was on. He opened up the unit, my husband retrieved the animal, and he cleaned out the condenser and checked to make sure everything was working properly when we turned the unit back on. He was very friendly and courteous, and as a senior technician, he knew exactly what to do. This is our 2nd Lennox AC, and both were purchased from Stark Air, and are maintained by Stark.

Jay or Ginny Gasper

2 years ago

excellent response for after hours. Dillon was pleasant and explained all that mattered. Stark air has an excellent record with me.
This was a water heater problem….solved quickly. Thank you, Dillon.

Gregory Cannon

a year ago

Jason came by for a heat tune up today. He was professional explained everything well and made recommendations. Good job Jason

Sally Howes

4 years ago

My service rep. Gilberto was so knowledgeable and professional. I will request him for my service calls from here on out. Totally satisfied with stark air and there staff. Thank you for a job well done.

john oliver

2 years ago

This was a semi-annual checkup performed by Murry Breaux. Murry arrived on time and did a complete service on both units. He was helpful and informative and suggested ways I could better maintain my HVAC system.

Luke Daniel

5 months ago

Jason was professional, on time and addressed all our concerns.

Randy Couch

a year ago

Came out and found problems. Jose and Jake were friendly, prompt and
professional. Schedule needed repairs. Starting work tomorrow. Will finish review about 5 days after work is finished.

Harrell Brown

a year ago

Jeremy Vergara had my best interest at heart and he did great work also let me know what else would need to be repaired next. I will always call stark service for my AC maintenance.

Francesca Yabraian

3 years ago

Dustin came out to our house and he was amazing. He is smart and professional, and he solved a draining issue with our sink that has been going on for two decade. Dustin solved our sink mystery, when he noticed , we had additional sink in the next room. He checked the sink to see if it was leaking and It was. Dustin also told us the pipes in this sink are so old that have to be replaced, but the show stopper is when Dustin went to the roof to snake the main pipe and discover a rag in a tiny pipe! How it got there no one knows, but Dustin solved the sink mystery and fixed our sink. Thank you Dustin for your excellent work and service. Our sink is working great now ,because of you.

Lauri Campbell

a year ago

Jason gave us excellent service. We have used Stark for a couple of years and are always prompt and courteous and knowledgeable!!

Kim Lane

11 months ago

Eric Lopez came out and he had my AC back up and cooling in no time! Really appreciate him, he was awesome!

Adora Ramirez

3 years ago

Just paid 5 grand for a brand new ac unit. Suppose to have 24/ 7 emergency calls, 5 years warranty. I havent had this new unit a month and it already broke down. I called for the 24/7 emergency call and it's been 3 hours and still no call back. When they installed the unit it didn't work. And the installing crew made a mess. I dont know what to say. This company so far have been very incompetent.

Basit Khanzada

7 years ago

I called Stark for a simple job that was leak in the pipe and I knew what the problem was. The gentleman showed up and started to make it sound very technical and very much of a costly job. I stayed quite and listened to his sales pitch. His minimum quote started from $575 and went up to $795. Very quickly I realized these guys were very unethical in their business practices, decided not to do business with them. I paid his fee for the visit which was another way of making money as well $48. I just got the same job completed by another company for $300. Watch out for the traps.

Gene Duckro

3 years ago

Jonathan was my service technician. He was very professional and knowledgeable. I appreciated the way he presented himself and represented Stark Air. Thank You.

Charles Davis

3 years ago

Carlos was the service person that came out. He was very professional and explained everything clearly so we could understand. We had called another company earlier and they screwed us over. Carlos got our AC going again.

Erica Medvic

2 years ago

Jose F. was very friendly & thorough with our HVAC maintenance! I highly recommend him! Thank you for sending Jose out!

Debra Turek

a year ago

Anthony was very courteous and respectful of property. He answered my questions and performed job well done maintenancing my A/C system for spring/summer use. Thank you Anthony!

Stan Thomas

4 years ago

Neil and Guillermo were her today for my fall maintenance check and I was very impressed and satisfied with their service. In fact I was seriously considering changing inc companies until their service. Great team!!

Andrea Portillo

a year ago

I needed help with my heater and they helped me, their workers are really nice and professional and they speak Spanish too which was a really great help, the person who helped me was Carlos Arita, I recommend him if anybody needs help with anything about pluming give him a call

Shelby Rutledge

5 years ago

Let me Begin by saying I am not currently a customer, and I normally don't do reviews. I am currently relocating from upstate New York. My first Saturday out I went to the local Starbucks to get my morning espresso. There was a Stark truck in front of me. I did not notice the driver but when I got to the window they had told me that the gentleman in front had paid for my morning coffee. You hear about these things but it never happens in New York. I guess it's that southern hospitality you hear of. I was at a Starbucks off of 183 and Precinct Line. Just wanted to say thank you for making my day a little bit brighter, And when I find a home I know who I will be using for my future air conditioning needs.

huy ton

4 years ago

Courtney is very nice and courteous to talk to. Jeremy was the technician that serviced our AC (maintenance) yesterday. He seemed young but professional and knew his trade.

vickie Lewellen

3 years ago

Julio was great. He was punctual, professional and made sure I knew all of my options. He took the time to explain everything so there were no surprises.

Keith Barbe

6 years ago

Avoid at all costs, or better yet just make them show you the work they are doing. I love how so many of the positive reviews pretty much say the exact same thing. . . Last year I had Stark come out because my A/C started blowing hot and it was 92 degrees in the house. Their Tech came out and told me the A/C had been working too hard because it was low on freon and the line was frozen up. That was fine, it was shut off for a while and thawed. Where the story gets interesting was the tech told me he only had 2 lbs of freon with him but he would put it in and that it needed 3 more pounds. Okay, I paid and listened to him pitch me for 30 minutes about how I needed a whole new A/C system to the tune of 8k-9k dollars. I didn't mince words and told him there was no chance of that because my father was undergoing cancer treatments and I was helping out with their bills. He still continued and wanted me to schedule an appointment with a comfort adviser to see how big of a system I needed. I told him I would think about it. He again told me he would need to come back out to put an additional 3 lbs of freon in because I have a small leak in the coil. That way the A/C would be full and run at max efficiency and save me money on my electricity bills. I waited a few days and the A/C was doing amazing and cooling like a champ so I waited to see how well it would continue to work.Fast forward to this year and the A/C has been flawless and worked well until the fan capacitor went out at 9 pm a couple Fridays ago. I had another company come out because Stark didn't have any availability on Saturday. This is where the one star review comes in. The new company replaced the capacitor and I told him I know the A/C has to be low on freon because it was 3 lbs low last year and the coil has a small leak. He hooked up the lines and told me it wasn't even a full pound low. UMMMMMM that can't be right, it has a slow leak AND it was 3 lbs down like 11.5 months ago how could it be nearly full? Well it wasn't the magical freon fairy it was the Start Services LLC tech lying through their teeth to try and steal $300 from me. MAYBE this was just the tech but I doubt it because you have X number of dollars coming in for freon and X number of cans of freon you have purchased. . . I will make it my personal mission to make sure no one I know in person or online ever uses Stark. The fact that their tech still continued with the lies after I told him why I couldn't spend any additional money because of my family situation just makes this deplorable. Do yourself and your bank account a favor and keep looking, don't call these people.

Pasquale Ruggieri

2 years ago

Victor and Julio were very professional and courteous. Been using Stark Air for over 5 years and highly recommend them.

Nancy Kestler

5 years ago

Dan was extremely knowledgeable and able to provide a much needed assessment concerning my A/C packet. I highly recommend their services. I live in a condo unit and was referred to this company by other owners

Thomas Rogers

8 months ago

Eddie and Daniel did a great job tuning up my HVAC! Can't recommend enough!!

Timothy Prince

2 years ago

Highly appreciative of Stark Services, in particular Jessica Martin. She helped us get relief from a loss of water situation that we had been dealing with for over a week. Because of Stark's partnership with other companies, such as Service Experts, she was able to help us finally get resolution to our problem within a day. We will be looking to them for help if needed in the future.

Erin Vieman

2 years ago

Daniel Longoria and Jose Olivari were very knowledgeable, friendly and patient with my questions. The maintenance plans are awesome.

henryrdz

a year ago

Second time we use Stark services . Very professional , friendly and on time as scheduled . Will definitely use them in the future .
Fast , friendly ,and fair !

Tara Roberts

4 years ago

We recently had Stark Air perform a maintenance check on our A/C units, Roy was very thorough and professional, he walked me through how to connect my thermostats to the internet and made sure that all my questions were answered.

Heather Brantley

4 years ago

I called to set up and get an inspection for my daughter's house and the customer service was amazing!! Betty Cook was so nice and helpful and answered all of my questions! I will definitely be telling people about Stark Services!

Kristin Miller

10 months ago

Micheal and Jose were great. They were able to come quickly and explain my issues.

Unlimited8383 Email

2 months ago

Jason did a great job on my maintenance.

Earnest Horton

9 months ago

Eddie and Stuart were great. They took care of what needed to be done quickly.

Sue Borror

4 years ago

Very professional. I've been extremely pleased with them and their work. Cortney that scheduled and followed up with my appointment is so sweet. I've also been a happy customer for years!

Nicole Jowers

2 years ago

Jose Flores was very professional , informative. You should be proud to have on your team. We will ask
For him my name each time we have a need.

Audrey Krauser

a year ago

I had my HVAC maintenance today. Eric Collazo (1205) accomplished the work. He was on time, professional and personable. I appreciate Eric as my technician.

Joyce Smith

2 years ago

Jessica Hayes came and repaired a clogged condenser line and scoped the sink line and the sewer line and found significant blockage in the sink line. She brought out the jet washer and successfully de-clotted the line and the drain issues are now apparently cured! Jessica is extremely pleasant to work with and is on-task every moment! A true professional in every way! If you need any plumbing done, Jessica is the bomb!

Bob Brewton

2 years ago

Julio was friendly and did a thorough inspection of our system. He also explained what he did, showing with pictures. We appreciate the work he did and his friendliness.

Elliot Gassaway

3 years ago

Professional services with professional people!
Thank you again Cody D. & Richard for the Tune-up on HVAC system, and thank you David P. For the plumbing assistance.
Would definitely recommend Stark services!

Robert Cook

3 years ago

Rondel Campbell was our tech. He was amazing, very knowledgeable. He explained everything he was doing as well as the process and time frame to complete the job. Very professional!! Thank you!!

Carol Sheer

5 years ago

Jeremy came to drain my hot water tank and reviewed some areas to watch for war.Dan J service my HVAC system, did an excellent job taking pictures of areas of concern, reviewed pricing of repairing my aging equipment as compared to estimate price for complete new system.

Christopher Sebesta

a year ago

Jason and Laura came out for maintenance today and did a fantastic job. They were very professional and helped keep my system working for the summer.

jjohnson722

3 years ago

Annual HVAC checkup. Technician Roy cleaned the compressor of leaves and dirt on cooling coil’s. Never before had one of the tech’s done that . Roy and Jessica were very friendly and professional. Highly recommended.

Danny Engle

4 years ago

Roy Gallegos was at my house. He was very professional and knowledgeable. He was able to help me solve my AC issues. I highly recommend Stark.

Delana Lamb

4 years ago

Stark Services was recommended by a neighbor. Dillan came the same day and fixed my drain. I truly appreciated Dillan's helpful nature, explaining the problem and how to fix it. I will definitely recommend Stark to family & friends!

Amy Clary

4 years ago

Super disappointing! I JUST got a call from them (after buying 2 FULL units and spending over $15K) with them that they FORGOT to run my credit card back in June so they WENT AHEAD and ran it now....4 months later. Now, I'm all for paying for services rendered, but NO ONE called me BEFORE to double check with me and to talk to me about it. AND- I called last week to have the unit serviced (it already broke in under 4 months) and I had to PAY an additional $200 to have it serviced. Wow! So much for warranties and customer follow up. Very disappointing.

Jeffrey Williams

5 years ago

Been using Stark for a long time. Dan has been here a few times to do our routine servicing and is always professional and on top of that is a dog lover, so he is always good with our Belgian sheepdog/shepherd mutt.

Darrel Verret

10 months ago

Michael and drew are the best. If all of your employees were this good you'd be a billionaire

Michael Waldron

2 months ago

David Rafael was very polite and efficient.

Dawn Skinner

a year ago

Victor Galanis was super knowledgeable and professional. I was impressed with his service and would 100% recommend to others.

Gregory Depinet

a year ago

Jason Vasquez provided great service during our HVAC check up. He explained everything well and was very courteous.

Alison Taliaferro

2 years ago

Jose was very knowledgeable and professional in fixing our AC issues! He was on time and made sure everything was working properly before he left! Will use again for our AC services

Christian Unger

2 years ago

Julio was on time and performed very well. The A/C is running much better and he even took the time to help me move a TV.Great service, I definitely recommend them!

Jaime Vega

7 months ago

Stuart Smith, Manny Guivas, Anthony Montez were awesome

Wallace Sheppard

2 years ago

The inspectors, Jeremy and Manny, were great! They explained everything well, were very professional, and well informed. Will definitely continue using this service.

Ian Page

7 years ago

I set an appointment for my furnace repair that was scheduled for between 10-1. Stark called and asked if they could come a little early. Sure! Derrick Cogan, the HVAC Technician showed up right at 9:45. he quickly accessed the issue. He showed me everything that needed to be done and had the parts to immediately fix the problem. The results were instant. Mr.Colgan was extremely proficient, knowledgeable, helpful in discussing the problem and very professional. I will be calling you guys from now on.

Phil Polito

11 months ago

Jason came out to get the system ready for the summer. And is actually the one showed up like he was supposed to, so thanks Jason for doing a great job

Lisa Settles

3 years ago

Rondel was an excellent technician and did what everyone else was supposed to be doing for each checkup! Very helpful, we will request him in the future if possible.

Heather Pregger

8 months ago

Great service! Anthony and Drew were friendly and extremely competent.

Michael Drybread

a year ago

Davidand Brandon were both very professional. I've had David at my hone before. He's great. I'd use him everytime.

E Kotara

5 years ago

Dan J. did an excellent job servicing our heaters. He gave lots of information answering questions and was very helpful with our unique systems. Highly recommended!

Carlton Hill

a year ago

Cody was very professional and would definitely recommend him to replace the hot water heater.

Brenda Milner

3 years ago

Jake Rios and Richard Rodriguez we’re both very professional and carefully explained what we needed to have top performance from our AC units. We have confidence in their expertise and recommendations .