Best Sump Pumps in Fort Wayne IN

We hired Northside to build out rough plumbing for sinks in a commercial space. They were very accommodating of our schedule and our processes, were communicative throughout the process and the final product turned out great. Thank you Chris and Steve and the whole team! You guys are awesome!

Had to put a new furnace in my home, so I got 3 different quotes from local HVAC guys, MJM Mechanical was the cheapest so I went with them. They were very polite, on time and answered all my questions very patiently. When the day finally came to put in the furnace, the arrived prepared with all the proper papers and permits. They were very respectful while they installed the system. Cleaned up after themselves and left me very happy with a new furnace that works great. Would recommend to everyone.

Replaced air conditioner, furnace and water heater. Kind and courteous service. Very pleased.

High quality, great installation, competitive pricing, and HONEST. Here's my detailed story about dealing with them:

BACKGROUND:

I have a 20 year old Trane furnace and central air. It served me well but was starting to have problems. For years, I was a loyal customer for another local HVAC company, and had my equipment serviced annually and paid a monthly fee to be in their preferred customer club. Then they started taking advantage of my loyalty and began gouging me.

The gouging started several years ago, during a routine clean and check, my old company told me my a/c needed a $400 compressor saver kit. I was really busy at work, so I just told them to go ahead and do it. I figured out later it probably was a scam. But I stayed with them.

The final straw was when my old company told me my furnace was in need of replacement because the heat exchanger was cracked. I couldn't see it on their fuzzy video, so this time I got a second opinion, and found out that the furnace was still good, and that what looked like cracks were probably markings maybe from manufacturing. The furnace continued to run like a Trane for several more seasons, and I started to look elsewhere for HVAC service.

HONEST KENNY:

Last winter, I called Poormans for the first time for an annual furnace check, and Kenny came out. He looked everything over and cleaned it, and confirmed it was running fine, but probably nearing the end of its useful life. He told me I probably could get a few more seasons out of it. I appreciated his honesty. I call him Honest Kenny.

LAST WEEK:

Then last week my a/c went out. I called Poormans and they sent out Honest Kenny again. I feared the worst, that my compressor was shot. But Honest Kenny told me it was just a bad dual run capacitor, which is a cheap fix. I was so impressed with Honest Kenny that I called the service manager Chad and asked for a quote to replace my system, since I knew my system was old, and furnaces have a way of dying when it is -10 F and you're getting ready to go on vacation.

The next day Seth came out and, practicing social distancing protocols, went over my needs and explained all the options. He did his own manual J calculations to make sure he was specifying the right size equipment (in other words not using rules of thumb, or just automatically going with the same size I already had). He answered all my questions about features, specs, rebates, tax credits, financing, etc. I could tell Seth knew his stuff. The next day I had several written quotes to review, and after shopping around some more, decided to go ahead. They probably aren't the absolute cheapest, and I could have gone with cheaper equipment than Trane, but cheapest isn't always best. Often you get what you pay for.

INSTALL:

Seth met the installation techs in the morning, and made sure everything went smoothly. The techs were neat and did their work very professionally. For example, when they installed the humidifier, they didn't just punch into the water supply with a saddle valve like I would have if I did it myself, because those tend to leak over time. Instead, they soldered in a T fitting with a separate shut off (see photo).

A couple of tips:

1. Consider their 10-year bumper-to-bumper warranty. It's a bargain. I found that competitor's prices for similar warranty coverage were over twice as expensive.
2. Consider the Trane NEXIA smart home WI-FI thermostat. Its really a slick system, and tracks the weather does everything except make your coffee (see photo). Depending on your equipment, it can help maximize it's efficiency.

P.S. Remember the compressor saver kit? Honest Kenny confirmed that there was no such thing on my old unit.

Mo

WONDERFUL TECHNICIAN!!!! Tyler answered all of our questions with honesty and courtesy. Giving that this visit gave us total bad news, still able to give honest answers in a friendly manner and keep it a good visit!!! Good job Tyler!!!!

We have used them in the past and the work has always been done well and courteously. This time our experience was anything but. Brad was extremely rude and we didn't even get all of the information that we were promised. They have changed hands recently and have hired some new technicians. I guess customer service no longer matters to them.

Outstanding customer service! Excellent work performed! Total package!

I called Four Brothers Plumbing on a Saturday ,they responded on Sunday and waived the weekend fee because they responded the next day. They came and installed a new water heater, they ran into venting issues. I had to call in a chimney person to look at the ductwork. They took the time to talk to the chimney
company to figure out the best solution. They came installed a new water heater that works great. They are professional, they care about their work in your home, go the extra mile, and want to make the customer happy. I highly recommend them!

From the first phone call to Korte to the end this was an excellent experience! Our service pro was Mike Y. Mike was excellent and provided excellent service from start to finish, he went out of his way to help us keep costs low, not many companies would do that. I can't say enough good about Korte and Mike Y. Thank you!

Kevin does a great job. Very efficient

Greg and Caleb were on time, very professional, kept our home clean and made sure all of our questions were answered before they left. Thank you!!!

Great guy

Poor service never showed up talked to him 3 different times said he was having difficulty at the previous job but I'm still coming I understand things happen so cool I'm not tripping 3 hers go by still nothing so I call he says he still coming dont worry 2 more hrs go by and a no show and now won't answer the phone smh dont waste your time they aren't even worth the trouble it's sad really

It takes a lot for me to write a bad review. Absolutely do NOT use this company. I had some work done through my warranty company back in January 2019. They never submitted the claim but took the $100 deductible I paid. I have been fighting with my warranty company to cover the repair cost of the two holes in my ceiling from the plumbing fix because Jason from Simply Water Heaters never sent in the Service Report. I have called them several times a week and spoke with Erica who says they sent it but then clarified they actually only sent in the dimensions of the holes they cut open. Jason keeps saying he will call me but never does, they won't give ME a copy of the service report, and no one can give me a better break down of the bill because I'm now totally skeptical and wondering if they over charged me and walked away from submitting it to the warranty company.

I am SO sick of calling and begging someone to help me here, all I'm asking is for some information and no one can be bothered.
Find somewhere more trustworthy.