Best Sump Pump Installation in Fort Wayne IN

John arrived promptly and was extremely friendly yet professional. He was very kind to my dogs, while I tried to wrangle them out of the way. He quickly identified the issues we were having, and then went the extra mile to verify with our realtor that the planned repair would satisfy the verbiage of our home sale/inspection report! After confirming we were good to go he finished the repairs so quickly that if I hadn't seen him working I might not have known he did anything. His experience, skill and professionalism are certainly among the best in my opinion. So glad we chose to work with him! Really doesn't hurt that his pricing was up-front, honest and fair! I hope I never need to call a plumber again for issues like these, but if ever I do - at least now I know who to call first!

I have them come out 2x and both time they have been awesome really quick and super honest and helpful on how to maintain my plumbing . I think his name was Cory or Cody super nice guy and very helpful

Arrived on time. Noticed flooring needed repaired and was prepared to not only replace flooring but also install toilet quickly and efficiently. For this reason always call North Side for every plumbing need.

Great communication with the girl who answered phone. I thought I was having a great experience with my technician. He told me he was cleaning it or the maintained for $89. I'm not sure what he did but I paid $75 for his knowledge? And than $65 trip charge. When I said I couldn't afford more than $200 he was done and stopped working on my furnace. I'm pretty sure I paid your technician to look at my furnace. So now I get pay an additional $90 to someone to actually clean it since I thought that's what I was paying your technician for. I won't be using you again when I do replace my furnace. Josh called said he was going to make things right but never returned our calls. We won't be using them again.

Prompt service, polite workers, reasonable pricing

Our A/C gave up just before the onset of the heat that came with the 4th of July, which fell on a Thursday. They could have someone out possibly Friday, but we opted for the following Monday, for ease of planning.
The tech sent out (wish I could remember his name) was timely, quite courteous, and professional. Unfortunately, he delivered the news I was expecting. Your outside unit has a leak, its old, should probably replace it, but I can attempt to fix it if you'd like
Seth, a sales rep came out the following morning, sized up the situation, and explained some options. We gave it some thought, and had a phone call with Seth and Steve (the owner) Our questions were answered, and we opted to go with a new heat pump set up. I called around to a few other shops, just to price check. Now, Poorman's was competitive, but not the cheapest. BUT, the professionalism and knowledge that everyone has shown so far, and the quality Trane unit we were getting easily offset the few hundred dollar difference, plus they were able to install it quicker than anyone else!
The installation crew showed the same professionalism that I had come to expect from Poormans, and they had us up and running in 3-4 hours. By Friday of the same week, we were able to come home to a cool house.
I can't wait to see the difference our new Trane heat pump makes on our monthly bills!
Hopefully we won't need any other furnace our A/C work done in the near future, but if we do, we'll call Poorman's.

I spent $5000 with this company in June, 2018 to fix my ongoing sewer problem. They put in a cleanout outside in my front yard. They left the pipe sticking out of the ground 3 feet right in front of my porch. I didn't complain because it was working... until now. Eight months later, the sewer is plugged up again. They came out and cleaned it out. Only to have it plug up again 1 week later. I noticed it was plugged up on a Friday night, so I called first thing Monday morning and left a message. They did not return my call. So I called again Tuesday and they answered. They couldn't get back out until Thursday. So Thursday afternoon they clean it out but never checked the toilets. The sewage had been backing up in the basement, so I was spraying the cement floor to get the bits of toilet paper off the floor and it backed up again. This was that same evening. I called them and left a message and they blamed the problem on my girls putting tampons down the toilet. I called another plumber. I would advise you to do the same!

Maybe a bit pricey starting out but excellent top drawer service. I think it is appropriate to say quality is remembered long after price. Management assured everything was left in perfect condition. I would recommend them highly.

Both Lucas and Evan were very professional did a great job of explaining to me what they were doing and why. Also worked with me on time and explaining other options I could take to stop it from happening again. I would highly recommend them to anyone needing work done

Same day service, very friendly installers. Will absolutely recommend to family and friends.

Chris Barrera is very informative, kind & helpful. We enjoyed him taking great care & offering his knowledge. Thanks Chris. From Brian & Camille Davis

Water heater flushing

I was having some issues with my water heater and needed it checked out. These guys gave me a list of options to replace and repair it. I decided on replacing it with a tankless heater. Best decision ever, I have unlimited hot water! Best part is, I didn't have to wait weeks, it was next day service. They have my recommendation.

Carlos is great - he saw what was needed to repair the kitchen faucet and he explained what steps were involved as he brought it back online. He shared useful info about warranty coverage from Moen should the unit need it. Carlos is friendly and professional and the kitchen sink is good to go once again! I'm very pleased with the outcome. Thanks!

Steve did a great job on our clogged drain!!