Best Heating System Maintenance in El Paso TX

Be careful with them. Called EP Appliance on Jan 25 to come out and diagnose why my washer was leaving clothes still soaking wet after all the cycles had completed. They told me it was the board so I paid them in advance to order the board. Part took over 4 weeks to arrive. They came back the 2nd weekend in March to replace the board and found out immediately that this was not the cause of the problem. They took the new board out and told me they would return later that day with my refund. Never came back. Now 5 weeks later still no refund.

Professional and friendly will use service again

Called the number listed on their Google page. The person answers at an alternate location with a lot of background noise. I asked the person if he could go somewhere else bc I couldn't hear him. He tells me he is at a car wash. Takes down my address and phone number, and tell mes that someone will be here within an hour and a half. 3 hours pass and I call back the same number. The same guy answers and I informed him that have been waiting for 3 hours asks for my address and asks me if I was sure that I had called today bc he has nothing booked for me. At that point I thanked him for wasting my time and hung up the phone. This place really needs to get their stuff together.

Chad, was very informative and professional. We called in for a repair service and they were able to come out on the same day. Chad got my unit to work again.

Cleaned line outside of the house

Chris was very informative on his findings and explanation some details

Rudy was professional and explained everything to us.

Rudy and his team are nothing short of amazing. Professional, competent and courteous service. Highly recommended.

Micah the Plumber arrived by to investigate the leak and rust on our current 40 gallon water heater. He was nice and informative. We decided to upgrade to tankless, couldn’t have been handled better. Thank you!