Best Water Main Replacement in Durham NC

After Hours really saved the day. I had a leak in my kitchen and the sent a tech named Nate! His professional work ethic and conversation skills were outstanding! Every company needs an employee like him to give great representation of the company image and customer service

Outstanding, Prompt and professional service

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

Ben and his apprentice were professional, friendly, explained everything (even showed me guages), answered my Qs, tested the valve they replaced, and bled air out of system.

Dakota C. came out today and was very helpful. He saw the problem and fixed and addressed a few of my other concerns while he was here. He was professional and polite, even showed me his process and taught me a little while he worked.
Always a pleasure to have Blanton's crew out here helping me.

Daniel was very thorough and took time to explain to us the issue with our main line. He was very serious about having us feel comfortable and satisfied with the service. We tried a couple of other companies in the area but Lane was by far the best. It’s nice to sleep at night not having to think about our plumbing issues. Thank you so much for treating the job and us with respect.

This is a great company. I have had HVAC, plumbing and electrical problems in my 2 year old home. These guys have been able to quickly resolve all of my issues and did so respectfully and promptly. What more could you ask of a company. And they seem to value their employees. If you value your employees and treat them with respect you always have a successful company. Thank you Streamline!

Technician Baki was very committed to making sure that the temperature of our units were functioning properly and comfortably. I wish that the scheduling window was smaller 8-4 is a long time to wait for repair response.

I had been having difficulty finding a plumber in the Holly Springs area until someone shared a business card for these guys. My situation was not an emergency. I called, got a live answer the first time, booked an appointment for 3 days out. Guys arrived early, worked with friendliness and efficiency, handled my major water leak and two small side issues, and charged a reasonable amount for over an hour of work. I would call them again, for sure, and I recommend them without reservation for friendly, courteous, efficient, and professional service.

Zack was our tech he was very professional and honest. I would definitely recommend using this company.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

Damion was very professional and nice. I would recommend him to anyone.

During a time when customer service is at an all time low, due to worker shortages and increased demand, it's incredibly refreshing to call a business, have the owner answer the phone and and have same-day availability! Mr. William arrived within an hour of my call to fix my HVAC system that was not blowing hot or cold air. He asked if I wanted to watch him repair the unit and I enthusiastically said yes! Not many people take the time to walk you through through every step of the diagnostic tests. Once he pinpointed the issues (a safety feature that cut the system off and some faulty repairs from a previous HVAC company), I was quoted a price to repair, I signed off on the work and and my unit was back to operational within the hour. The whole process was informative, transparent and easy. Then I found out he not only repairs HVAC, but also plumbing and electrical. Last but not least, I love to support locally owned and operated, Black businesses. This was an all-around great experience and I will be calling again.

Bernie did a great job with several home repair projects at my home, including plaster patching, painting, and plumbing. Super nice guy, efficient and left everything clean. Estimate was reasonable and accurate.

Troy came out on an emergency call when our pressure tank sprung a leak. Although he could not replace the tank that night (the right solution to the problem) he did a temporary fix that allowed us to have water until the next day when he replaced the tank. Great work and obviously someone who takes pride in doing things right. I would certainly call them again if I had other plumbing problems.

Came late in the evening and fixed my kitchen sink. Was professional, kind, and even cleaned up afterwards. Good experience and would recommend.

Always on time and fix the problem. Reasonably priced. They are the bomb.

Received business card form Lowes as a referral. Called the number on the business card to get a quote on some plumbing work as i needed a new plumbing contractor for my rental properties. The woman who answered the phone was so rude and disrespectful. It is a shame to see competent contractors loose a job due to untrained and unprofessional associates. When i inquired about the cost of the service she responded with i dont know, im not a plumber how about take my information and pass to the plumber? or provide me with the contact number for the plumber if the one one the business card is incorrect?? Then to make it worst , when i decided that as a customer i didnt have to put up with her attitude, I said Thank you, ill call some one else she said yes, you do that ...

Customer service goes a long way!!!