Best Water Line Repair/Replacement in Durham NC

Great rates, takes pride and ownership of the job, and thinks outside the box. Would definitely recommend!

Great company and staff. Very Friendly. Easy to work with. Happy to walk you through what they have to do and explain why.

Highly recommend! We had a leak and needed to determine where it was coming from-the response was fast and Josh was incredibly thorough in his work and in explaining the process every step of the way. Will use again.

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

They came within the specified window, told me what they were going to do, and did it. It the process of doing the work, they found a minor problem and fixed it after discussion with me. The cost was very reasonable. After they finished, I requested and got an estimate for some future work. Again, very reasonable. Over all, it was a pleasure doing business with the plumbers and with their office. I expect to use them again.

I have nothing but praise for this company and especially for Ken. Our hot water heater broke one week before Christmas. A friend recommended Ken personally. I called him onTuesday night and my hot water heater was replaced by noon the following day. He matched the quote given to me by another company, which was very reasonable. I would highly recommend not just this company but Ken Macadam!! He is the best!!

I recently had RDU Plumbing replace an aging water heater. Brian was terrific to work with. His quote was very reasonable compared to the other quotes I received, and when the job was more labor intensive than originally anticipated, he stuck with the price he had quoted for the job. He was on time, courteous, efficient, and left a clean worksite. I couldn't be happier with the work done. I will definitely use RDU Plumbing for all of my plumbing needs.

Clean the outside system and inform me of a problem. He did a outstanding job.
Thanks Tera

JR Lane plumbing is one of the most honest plumbers i've worked with over the years. They do excellent work as well! Jimmy does not try to drive cost up through multiple service calls and will typically give recommendations on what to try to help save some costs. Jimmy has saved me alot of money by being more thorough than other plumbers who just want to charge you as much as possible via service calls and/or fixes that costs way more than they should.

I had a sewer back up issue that another plumbing company told me was a cracked line(after charging me $100 to run a camera through my drain from outside the house to my sewer...less than 8ft). The other plumber wanted to charge me $1000 to come out and dig up the pipe and lay a new pipe, again no more than 8ft. I called Jimmy, and without coming out he asked me a series of questions, leading to the fact that my house was 7-8yrs old and I had just moved in 2yrs ago AND never had my sewer drained. I did not know if the previous owners had done so either. Jimmy said that is likely the issue and referred me to a sewage company to drain my sewer, which solved the issue. I wanted to also check the pipe to ensure it was not cracked, Jimmy sent 3 guys to shovel dig the trench and check the pipe, which only cost me ~$200. Jimmy saved me anywhere from $500-$700 easy on getting this fixed.

I recommend JR Lane Plumbing if you want an experienced plumber, good customer service, and honesty!

Thanks Jimmy most of all for the honesty! At the end of the day, I have to pay someone any way, I'd rather pay someone who has great morals when it comes to dealing with their customers.

MJ

Quick and courteous. We called and they came the same day. Leak was fixed quickly! Plumber Will was very friendly and knowledgeable!

I called MR.bailey on November 26, 2019 because I suspected that my water heater needed to be replaced. Mr.Bailey came out that same day to make sure I actually needed a New Water heater. I indeed needed one. He told me he would let me know the price the next morning. He called the next morning with a price and told me that he could accommodate me that Evening, Evening came and there was Mr. Bailey ready to install my New water Heater. I am very pleased with his Punctuality and Quality of his work.

Thanks,
Very Satisfied Customer

Excellent service in all regards, professional, knowledgeable, personable. Michael took the time to explain, advise, and and inform us throughout his process.

Always happy to work with these guys!

Prompt response from Gene, who called ahead to confirm appt. He was very professional, knowledgeable, very personable and wore ppe and booties to protect my floors. Repair was successfully completed in less than 1/2 hour. I will use this company again when a plumber is needed in the future.

I needed a pipe replaced that froze and burst this winter.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

The Roto Rooter team came out within an hour of calling in the evening when we had a toilet overflow in an upstairs bathroom. The plumbers were friendly and quickly fixed the problem explaining what needed to be done. . Recommend Roto Rooter when you have a plumbing issue, especially after normal business hours.

Bernie did an excellent job with several small jobs I needed done. The jobs included replace ceiling fan, replace smoke detector, seal storage room walls, repair storage room door that was sticking, repair floor transition, move shower curtain rod higher, replace insulation on front door and fix front door leaning to side. I received a detailed quote within two days of the consult visit. The quote was reasonable and included all supplies. Communication was excellent during the job. Bernie offered advice regarding the jobs that I really appreciated. I am recommending Bernie to my neighbors and will use him again.