Best Water Heater Replacement And Installation in Durham NC

David was excellent. Saved my bacon after a DIY fix gone wrong. Delivered quote over the phone, executed work quickly and professionally. Will definitely turn to him again next time I mess something up!

We had a time crunch issue and were able to quickly take care of it. Matt and Nate were both very helpful and professional.

Really quick response, very professional, and informative! I appreciate the overall quality and turnaround time for sure and will be reaching out again in the future.

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

Curry and his team (Kim, Samantha), were the only company that was responding over the weekend I reached out to. They pro-actively ordered the water heater that I was interested in. Upon confirming the cost, they came to install the heater on a sunday to help me out with a leaking water heater. I would ask Full Stack Plumbing again anytime I have a water issue. A++++

Ken was very knowledgeable, spent time with us to determine the right solutions and brought the VDH crew same day to complete all of our projects at the best price. Highly recommend!

Our realtor recommended Brian Janes and RDU Plumbing to address a list of issues with the new home we were purchasing, including repairs, replacement of the water heater, and the installation of a whole home water. He provided us a fair and thorough estimate. He followed through arriving on time, professionally dressed, and ready to work. He went about his work quickly and efficiently and we could immediately see the results of the work. He was always available to communicate by text or phone, and reacted perfectly when we added an extra item. Brian finished on time and the bill matched the estimate. My wife told Brian he is our guy for plumbing work in the future.

Pedro was very professional, thorough in his work performance and knowledgeable. I was extremely happy with the service that he provided us today.

Very fast, knowledgeable, and reasonable. They are now my plumber.

Mitch did an excellent job and repaired things that had been overlooked before. He offered advice on dryer venting issues as well.

Excellent Superior service. I would definitely call him again in the future. He and his company are people oriented, they were very professional and courteous. They came to help during this time of covid-19 and they were properly masked and had gloves and the whole attire being safe and keeping customers safe as well. I appreciated that. I called them a day prior and they came the following day. Thank you much.
(Eunice and Sam G.)💯😊

Kevin Melendez came out today and exemplified true professionalism. He listened intently and allowed me to vent my frustration regarding the service call that did not happen. I called on 5/26/21 to schedule a 5/28/21 quote. I was told someone would show up between 11 am and 2 pm. No call prior to the appointment raised a red flag, but it was a holiday Monday and I did not look too much into it. No call during 11-2 window, no text, no email, no voicemail, no visit - NOTHING prior to the appointment, so at 2:09 pm I called the ARS office and spoke to John who told me either himself or someone from his office would call me back - THAT NEVER HAPPENED! Fast Forward to today 6/8/21 Not one person from dispatch, the call center, the person giving the quote - NO ONE from ARS called to follow up or reschedule. This is completely UNACCEPTABLE. The picture below is what happens when you don't keep a scheduled appointment for a paying customer who has been on your books since 2006. It's a Carrier from Michael & Son. ARS has lost a customer for life. ARS could offer me to install a Free A/C and offer a 20 year warranty at this point and I'd say Hell NO!!! You don't treat customers of over 14 years like they don't matter and that's how you made me feel. Here’s the kicker: my next door neighbor called ARS, got a quote the first day, A/C was installed the very next day. I paid much less for a brand new unit and customer service ARS could never match. If Senior Management does not accept accountability - they're part of the problem and if your 'regulars' are more important than customers making new purchases then you should not be in business. Profit before people does not create win/win business outcomes and apparently ARS hasn’t learned that yet. Thank you for showing me who you really are despite it taking 14 years for it to happen. Don’t attempt to contact me, I’m no longer, nor will I ever be an ARS customer again - WE’RE DONE!

Always fair pricing and exceptional service!!!!

I had an appointment for service in < 24 hours. Repair was made in about 20 minutes and price was adjusted to match the scope of work done. I will definitely use again if needed

Great and professional service!

I wouldn't call anyone else but Out The Door Plumbing.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

Good job from Wayne