Best Water Heater Replacement in Durham NC

David was excellent. Saved my bacon after a DIY fix gone wrong. Delivered quote over the phone, executed work quickly and professionally. Will definitely turn to him again next time I mess something up!

Matt did a great job. Was quick and professional. Took time to teach me about the water heater, as well.

Quick and efficient service, checked out our sump pump and crawlspace which had been flooding recently due to rain, and the flooding was flipping the HVAC off (losing heat in the winter is no fun!). They diagnosed the issue and redirected the discharge pipe, and made sure the pump was working before they left. Scheduling wise, they were understandably very busy with recent storms in the area, but they did manage to squeeze us in in the evening, and they kept in touch with updates, so can't really ask for anything more than that. Would recommend these guys, thanks!

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

Mike was a professional and courteous technician. He wore a mask and took off his shoes when doing our disposal and water filter install in our new home. We have used Full Stack twice now and highly recommend them. Punctual and quick service with reasonable prices.

Nate did a great job. He offered good advice, worked efficiently, and cleaned up after himself nicely. We recommend working with him.

Good guy who does good work!

They arrived when they said they would and the customer service was great! Henry Negron was the plumber and fixed the problem with our clogged kitchen drain. He also offered an inspection of our entire plumbing and provided us with information about other work needed, but no strong sales pitch which was appreciated! We were very satisfied.

They installed 3 undermount sinks for me. The scheduling process was easy. They did a very good job with the work, taking care not to damage the countertops. They did have to come back to take care of a very minor leak, but did so quickly and without additional cost. I am very happy with the results.

John and Chris did a great job with the electrical inspection of my home, identifying and quickly fixing a loose neutral wire. Highly recommend!

How do I give negative stars? That's what they deserve, if that.

They were scheduled through Lowe's, came three times to my house and always found a reason not to do the work. They have traded Lowe's reputation for me, don't waste your time with this garbage company. They come to your house, and say they left the tools; if not that, then you don't have the right parts, then when you buy said parts, they out their own on and charge you since yours didn't work.

Absolute joke of a plumber, never shop with them.

I set an appointment in the early hours of Saturday, and a technician was at my home before 3p same day. The inspection and repair took about 30 minutes, and the tech explained my options clearly. As always, the recommended repairs far exceeded the needed ones, but that's salesmanship, and I don't begrudge it. Long story short: great response time, fixed the AC unit, and the price was ok. We all want to spend less. The review would have been 4 stars if they'd rolled the $100 service call fee into the repair payment instead of leaving it as a separate item. That's what took it from truly reasonable to pricey.

Wonderful and efficient customer service and very fair pricing. Thank you!

Excellent service and response.

These guys are awesome. Responded within hours of my first call. We had no water and needed a new well pump. Very professional and polite.. Completed the job without cutting corners. I highly recommend.

Team did the best job to diagnose the issue and recommend work to correct the action. Note I had 3 plumbers look at the issue and only Out the Door Plumbing was able to recommend a sound permanent fix. Communication was excellent and they worked with my insurance company to help smooth out the process of quotes and coordination with a restoration company to do the replacement work. Open discussion with straight forward recommendations.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

Arrived early. Started with one method to fix the issue before having to go a more expensive route, and was able to resolve the issue and minimize costs.