Best Water Heater Repair And Replacement in Durham NC

David helped solve a problem that was quoted 4x by another local plumber. He was extremely professional, responsive and efficient. David asked me personally before he proceeded to do any additional work necessary. I would highly recommend David to anyone looking for any type of plumbing help.

Technician was on time and very polite. Made the repairs & cleaned up after himself. Very pleased with the service, will recommend them to friends & neighbors.

Another Happy Customer of Plumbserv LLC,
Having an underground leak with a water feed pipe to the house from the road to the house. I myself dug the hole up where the leak was and found the leak hoping to be able to fix it myself. Afte locating the leak and realizing this was a little above my expertise, I called Plumbserv. The graciously responded same day without the issue being and emergency response call. After seeing the issue the technicians tried to locate the water meter shut off. Tried for well over an hour to locate the meter for shut off and could not. They charged me a service call fee of $150.00 for about nothing. After a week of waiting for NC811 to locate the water meter at the edge of the property i had Plumbserve come back out to fix the pipe.
This is where it gets good.
The technician was great. Fixed the pipe correctly, timely and purposely left the hole open for in case the pipe was not fixed correctly and did not charge me at that time for the repairs. It was when i was satisfied with the repair that i was to call the office and pay the fees. I called to pay the fees and the office associate was awesome and was able to roll the earlier fees i paid into that bill i needed to pay for the final bill and that was over the top awesome. Please don't hesitate to call these guys to have them work on you plumbing needs. I will recommend to anyone to call them, they were great.

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

Great job mike thanks

Timely and professional!

Great Service

Overpriced, and was not strait forward about finding a cost effective repair. Initially said block of ice would flood drain system when I suggested that he clean out drain pipe. After insisting that they clean out the drain, found it was completely 100% jammed with rust. I feel like he tried to leverage a clogged pipe into a $13500 new AC unit sale. It's 23 years old. No doubt it could be replaced. Was it necessary today? Absolutely not. I would like to see a little more transparency / honesty/ integrity, especially for that price. Nice guys though... just young. $467.06 thanks for coming out, they did a good job once I insisted they clean out the drain pipe. Not sure I trust this company though to find the most cost effective solution.

They were great! Very responsive and communicative. Talked to us about our problem over the phone and gave us a quote. Daniel showed up the same day to fix the problem quickly and professionally. Would use them again in a heartbeat!

Wonderful, professional, competent service! This company is the best group for home repairs that I've found in over 40 years of home ownership. So far, we've used the electrical and AC services. Looking forward to fixing some plumbing issues. What a huge relief knowing these guys are there for us!

Bailey's was scheduled to install a dishwasher and microwave (contracted from Lowes) today. After arriving late, the plumber stated that, first, the job could not be done, then, that he couldn't do it without cutting holes in our kitchen cabinets, and finally stated that he could do the job for an additional cost. After we decided that he might not be the best person to complete this installation, he stated that he did not want to install the microwave.then denied making that statement after speaking to Lowes CPO. It makes me wonder how they can stay in business.

The inspection was scheduled for 9am to 1pm, and I was called at 11am to let me know that they were running late, and asking if this was OK. Despite the fact that the technician did not arrive until shortly after 2pm, I was impressed with the efficiency of the service. I had previously been told that I would be due for a replacement of the UV bulb and air scrubber cell, and decided to have a humidifier installed. The technician took the time to explain what would be involved, and saw that I was given all the available discounts. The installation was done within the time I was told, and all the trash was taken away (which was not always done by other services I'd used). I have always been very satisfied with ARS in the past, and this was no exception.

Axis is the best!

Excellent service provided by Dalton Bass. Will definitely call for all our plumbing needs.
Buddy & Lynn Jones

Excellent service. I called on Wednesday and Mr Smith came on Thursday. I could not be more pleased with the service I received. I will definitely get his help in the future. Very honest and courteous.

I had another plumber out and they really didn't know what they were doing. Zach and his team worked hard to understand the issue. They really made the experience the best it could be.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

In March I had roto rooter come out to attempt to fix a sewer problem. Jason, the first person out wasn't very thorough and only pushed a root ball further down the line. The line was checked by Cortland with a camera that wasn't working properly and I was quoted repair work, but after 811 poorly rough marked the area they wouldn't continue with the repair and drove away without talking to me. I attempted to work with them and got nowhere. This would be a zero star review based on experience up to today. The line still worked ok up until today, when it started backing up again. I was able to get dispatch to send another tech, and today Cory did an excellent and thorough job. Had I started with Cory my overall review would be 5 stars, the rest was bad enough that he couldn't quite redeem them.