Best Toilet Repair And Replacement in Durham NC

1000% trustworthy.. Great work... I will be using PSR again

The technician, Alfredo was excellent!! He promptly diagnosed and repaired a shower issue that a previous plumbing contractor sent by American Home Shield incorrectly stated needed a very extensive and costly repair. Highly skilled, professional, efficient, and courteous. Will keep contact info for future needs and will recommend this service to others.

Absolutely the best plumbing company to do business with!! Amazing people couldn’t ask for better customer service, great prices, and a break down of everything Sam did was explained! If you need any work done I highly recommend them!

I'm very glad I used Pure-Line when my garbage disposal started leaking. Jackie is always so kind and helpful on the phone. She called me as soon as she knew the tech was running behind (which happens in this business). I really appreciated the call so I could plan the day better. Edwin was my tech and he replaced the disposal quickly. He took the time to explain a few things with the new disposal and it's working beautifully. Their prices were more reasonable than some other plumbers. I'll definitely use them again.

Can't say enough good things about this company and the owner. Twice now we've called them with backed up/clogged drains that basically shut our house down. Both times they were onsite either same day or first thing next morning, both times they solved the problem pronto with no guesswork, upselling, or delays. They know their trade very well, are polite, and are respectful of mask protocols in this pandemic-era. We whole-heartedly recommend this company to anyone in need of plumbing services or support!

I had a leaking sewer pipe hidden under concrete slab. The water was coming out off the floor when draining water. I removed everything including the dish washer and opened up the drywall. They came over and took their time to evaluate, including flushing sink water repetitively, to see the water came out repetitively, dug outside foundation for 3 minutes, visually inspect everything again and again, call his boss, wait outside for his boss for at least 20 minutes, call the HOA manager (because it's their friend), and wait outside for the HOA manager for at least 20 minutes. In the end I was charged around $190 for the so called evaluation (because they spent 1.5 hours for...I don't know what they did) and then given an estimate of $650 to really find out the problem was. Note that $650 did not include the fix or any other potential damage. What's worse was that, after $190/1.5 hours of the so called professional evaluation, they told me it's a cast iron pipe running perpendicular to the wall, while in fact it's a ABS pipe running in parallel to the wall. If you are in a state of emergency, have a lot of money to throw away, and know exactly what to be done to fix your problem, you may call them. Oh wait, you can't call them because they will let you wait in order to charge you more thus can't solve your emergency problem. Okay, maybe if you have a lot of money to throw away, and know exactly what to be done to fix your problem, you may call them. For example, if you want to rip out our golden toilet and throw it away, I think VDH is the company you're looking for! Otherwise, please don't rely on them doing the trouble shooting for you. Because they are going to waste your time, deliberately, and money, also deliberately, and still give you the totally wrong diagnosis.

Brian is the best. I am a new owner of an older home and Brian is a trusted resource as I get my home fixed up. He came to do the repairs found in the inspection but has done a lot more since. Everything he does is really well done. He is always on time and even fit me in with a plumbing emergency. Look no further.

Jonathan presented himself in a very professional manner and was very respectful. He made sure to answer any questions and address any concerns I had. Thank you!

Mr. Lane was very responsive, professional and good conversationalist - we texted pictures back and forth before the plumber could arrive and he helped me shut off the water at the front of my house to prevent further damage. 10 out of 10 experience. Highly recommend - Claude Pope

Jerry was awesome! He was so polite and professional, and came in and helped repair everything I asked him to, as well as gave me helpful tips on maintaining my new home. I really appreciate his cheerful attitude and willingness to help me out. He did great work!

I called MR.bailey on November 26, 2019 because I suspected that my water heater needed to be replaced. Mr.Bailey came out that same day to make sure I actually needed a New Water heater. I indeed needed one. He told me he would let me know the price the next morning. He called the next morning with a price and told me that he could accommodate me that Evening, Evening came and there was Mr. Bailey ready to install my New water Heater. I am very pleased with his Punctuality and Quality of his work.

Thanks,
Very Satisfied Customer

Jose was knowledgeable, efficient, and professional. He helped me to understand my options and what would work best for the needs of my home and family. I highly recommend Jose for anyone's needs. ARS has serviced our home for six years and we will continue to use them, especially with employees like Jose!

I am a project manager for Spangler Restoration and I use Axis Plumbing for most of my projects and they always do a fantastic job and there are no issues or problems. They show up on time, work fast, and their communication is excellent. I would highly recommend!

The technicians were so courteous and professional...it took them no time to complete the job... Highly recommend

Five stars, which I don't often give. In general, competitive pricing and high-quality work. Specifically, we had a gas hot water system installed in our somewhat odd house; potential problems were resolved efficiently, and the rates charged were very good.

It was great experience working with Zach and Hutch. Reach out to them after getting a very high quote for a sewer line replacement from another company. All through out the process Zach was responsive and communicative even through some issues outside of his control. They completed the job in less than a day. Would highly recommend. Great value and communication.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

Travis was such a pleasure to work with. He was honest, friendly, and informative. He fixed the issue in less than 30 minutes. I highly recommend this company.