Best Sewer And Water Repair And Replacement in Durham NC

Had a pipe burst in the ceiling wall when I came home from work late at night. Called Plumbing Services of Raleigh the very next day and talked to David, and he literally showed up 7 minutes later. No Joke. He located the broken pipe, and explained the situation in detail about why it happened and answered all of my questions. I was actually exhausted from the night before (from being waterless) and had not thought much about the pricing, but it was very competitive. It was a great surprise since I've used other plumbing companies before. Can't say thank you enough.

I was contacted by Plumb Serve using Yelp! and The next day they came and checked out all the issues we were having in our bathrooms. The following week they were able to get in here and the job was a lot bigger than expected as we have an older home and they went above and beyond to get the job done correctly. It was supposed to be a couple hour job which turned into a over 12 hour job. They took care of us as if we were family and made the process very smooth. We had to have both showers fixed, new water shutoff also fix a leak on an outside spigot.

We will definitely be using them again and I suggest that anyone that comes across their name to give them a call. They are family run small business and they take care of you the same.

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

I had questions and he very patiently answered me. Mitchell was personable and professional. Job well done.

Good guy who does good work!

Eli was great! He presented me with plenty of options and let me know what will need replacing in the future and also explained how things worked. He was professional but also very funny which made getting items replaced a little less sad lol We will ask for him in the future.

Woke up Monday morning and found water all over kitchen counter top and a puddle of water on the floor. I have a second floor so I assumed my upstairs bathroom was leaking. Called lane plumbing supervisor said eta was a hour to hour and half. Hour and 46 minutes go by I call back supervisor says another hour his guys are still at another job. So after waiting four hours two plumbers finally showed up. I showed them where the water was and the wet towels from cleaning up the water. So the plumbers go upstairs run water in both bathrooms and come back downstairs and look in ceiling and dont see anything. They Go outside and check water meter--' oh, your water meter not running--- so you don't have a leak. This is after only after 15 minutes of inspecting. So i ask the guys to explain where the water came from and was told they don't know but I don't have a leak--I wish they could of seen the water. So they go outside said they have to call the supervisor. I'm thinking they are calling to troubleshoot the problem. Little do I know they called to find out how much to charge me. One guy comes back in and tells me ma'am we didn't see anything it's going to be $125. So at this point im irritated. So i express my concerns and asked the guy to explain why the sink cabinet is wet. I was told he feels it's wet but don't know where the water came from maybe from underneath. Then he comments maybe it's coming from your fridge. How the hell is it coming from the fridge when water was all over the counter top and the fridge is on the opposite side of the kitchen. So i express my concerns again and ask why am I paying for a problem that isn't solved. So the guy calls the supervisor. The supervisor states it's a diagnostic fee because we came to figure out the problem. So i state to the supervisor your plumber just admitted to seeing the cabinet under the sink is wet but claim I don't have a leak. This makes no since obviously something is leaking. Long story short after going back and forth the supervisor states well I can give you $20 off but I have to get my guys out of there. This seriously struck a nerve. I just waited for hours for the plumbers to arrive and had to call out of work because the eta was way off. After waiting they only spent 15 mins looking just to tell me you have no leak they don't know where the water came from. So the fee was paid and my problem wasn't solved. Oh I was told if I call and say were the leak is coming from they will come out and fix it. Lol what was the point of me calling?

First off please don't lie on our conversation because the original phone call at 9:50am mr.lane didn't go over any prices nor did I ask . I called said I had a leak think it's coming from upstairs and was told I some would be there within hour to hour and a half. I said ok and hung up after verifying my information. I honestly didn't care about the price figured I would be charged something. My issue is being charged and not getting any answers and no one showing any concern. Also if I would of know the plumber was going to call 30 minutes pior to coming why would I call after waiting hour and 45 minutes to what the eta would be. It was at that time mr.lane said it would be another hour because his guys was tied up at another job because they had to go buy a toilet. Then he informed me I would receive a phone call when they were on there way, not to worry. I said ok thank you and hung up. So no your policies is not explained to every customer maybe that practice should be put into play. Oh and by the way the water was coming from the kitchen sink faucet and spray thingy.

Matt provided fantastic service as he has in the past and as Streamline Services has provided since my first call for an after hours/emergency service about two years ago. The $20 per month service plan covers two HVAC checkups per year (heating/cooling), an electrical checkup, and a plumbing checkup and water heater maintenance. Today's service was the HVAC heating maintenance, and Matt went above and beyond to explain how the system was performing and how to keep it alive and well. The company's motto is how can we make you smile today?, and they succeed by offering service that is second to none performed by top notch technicians who know their field and are also personable, patient, punctual, and pleasant. I recommend their service.

Mark was informative,friendly, and professional.

Dalton was very efficient and showed up on time. He resolved all of our issues. I will call him again should I need any plumbing work done.

Excellent service. I called on Wednesday and Mr Smith came on Thursday. I could not be more pleased with the service I received. I will definitely get his help in the future. Very honest and courteous.

Got a 60 ft sewage line replaced which was 8 ft deep, Very competitive price and the work was very professional. They bought state of the art equipment and completed the job the same day. The work site was left clean and everything in the yard put back including heavy hardscaping that had to be moved out of way.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

Came out on Easter Sunday to auger a toilet…a few hours later it wasn’t working again. I called them and David and Wayne came out, found a Bobby pin deep in the toilet. Working again, appreciate the follow through!

A1 Electrical did a wonderful job on the electrical work for the renovation of our community kitchen. The owner, William D Taylor, listened carefully to our plans and gave us expert advice that helped us reach our goals in a cost-effective way. His knowledge and skills made for a stress-free experience as he fit his work in around the work of the other tradespeople -- and he stepped up to help community members with some DIY tasks that proved more challenging than expected. We're hoping to work with him again on future projects.

Wake Forest Plumbing was a Best of the Best finalist for the Wake Weekly - 2016. Ironically we have never had a review before on google and unfortunately our first review was negative. During a monthly review of customer satisfaction, this customer was brought up because it had been determined that we did not arrive on time and this customer provided us with feedback that could improve our customer service. A full refund was issued prior to finding this review.

Wake Forest Plumbing is a local, family owned small business. We pride ourselves in our craftsmanship and value our customers.

Thank you
Marybeth Kabala
Wake Forest Plumbing

Bobby Bailey has rescued us twice during plumbing emergencies - once in 2004 and today in 2016. He is thorough, priced fairly, responsive, and a very calm presence. His staff was outstanding, also: when I called after hours, Jamela, his scheduler, was unable to find an available truck, but took my number and called me back after 10pm having contacted a service manager who was not on call. I would highly recommend Bailey's for routine and emergency plumbing jobs.