Best Sewer Repair/ Replacement in Durham NC

I've had them help two times now, each with multiple issues. I consider them knowledge, fair, reasonably priced, and willing to show me things I can do myself in the future.

We had one of their technicians come by today to replace a couple of faucets and a garbage disposal. The guy was helpful and informed us what was exactly needed to get the job completed. Once we approved the quote, he got to it promptly. We are pleased with the overall experience. Thank you 👍🏻

I'm very glad I used Pure-Line when my garbage disposal started leaking. Jackie is always so kind and helpful on the phone. She called me as soon as she knew the tech was running behind (which happens in this business). I really appreciated the call so I could plan the day better. Edwin was my tech and he replaced the disposal quickly. He took the time to explain a few things with the new disposal and it's working beautifully. Their prices were more reasonable than some other plumbers. I'll definitely use them again.

I went through Kim for all my needs with this company. She is absolutely a Angel. Nothing like spending your money with a company and the customer service alone make it worth the while. The workers are extremely acknowledged on what they’re doing. If you need plumbing services or just to simply get your garbage disposal installed, please don’t hesitate to call this company.

Brian is the best. I am a new owner of an older home and Brian is a trusted resource as I get my home fixed up. He came to do the repairs found in the inspection but has done a lot more since. Everything he does is really well done. He is always on time and even fit me in with a plumbing emergency. Look no further.

Eddie did an outstanding job. Very professional and knowledgeable. Would be pleased to have him do any future electrical work.

Shout out to JR Lane Plumbing. They got the job done for us. Walked us through the entire process of the main water line replacement. They were very knowledgeable and the staff and technicians were reliable, they followed up with us every step of the way. We could not even tell they were at the house to install a new line. Our yard was cleaned up and put back just as before they did their work. Service was a 10!

Technician was professional and friendly. Fixed the problem in a timely manner. Happy with the service

We had a heating issue, and ARS sent Gilberto Olivo to check on us. He was excellent and knowledgeable. He found the problem within 10 minutes of being up in the attic! All is well now. Gilberto is one of the best repair professionals we've encountered. Great personality and definitely unforgettable!

They are very friendly and easy to work with and get a time scheduled!

Excellent service. I called on Wednesday and Mr Smith came on Thursday. I could not be more pleased with the service I received. I will definitely get his help in the future. Very honest and courteous.

The technician came out when he said he would and carefully explained that what we needed was beyond his capabilities. He initially refused to charge us but my wife gave him some cash for his efforts. He was very courteous and polite. We will definitely use him again if we need the type of service he provides.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

Starkey and Antonio were professional and they did a great job replacing our faucets at the laundry hookups.

During a time when customer service is at an all time low, due to worker shortages and increased demand, it's incredibly refreshing to call a business, have the owner answer the phone and and have same-day availability! Mr. William arrived within an hour of my call to fix my HVAC system that was not blowing hot or cold air. He asked if I wanted to watch him repair the unit and I enthusiastically said yes! Not many people take the time to walk you through through every step of the diagnostic tests. Once he pinpointed the issues (a safety feature that cut the system off and some faulty repairs from a previous HVAC company), I was quoted a price to repair, I signed off on the work and and my unit was back to operational within the hour. The whole process was informative, transparent and easy. Then I found out he not only repairs HVAC, but also plumbing and electrical. Last but not least, I love to support locally owned and operated, Black businesses. This was an all-around great experience and I will be calling again.

I called MR.bailey on November 26, 2019 because I suspected that my water heater needed to be replaced. Mr.Bailey came out that same day to make sure I actually needed a New Water heater. I indeed needed one. He told me he would let me know the price the next morning. He called the next morning with a price and told me that he could accommodate me that Evening, Evening came and there was Mr. Bailey ready to install my New water Heater. I am very pleased with his Punctuality and Quality of his work.

Thanks,
Very Satisfied Customer