Best Septic Tank Cleaning in Durham NC

I called PlumbServe to look at our sump pump, and a tech came out the next day. He quickly realized that it would need to be replaced (bad motor) and went to work finding a replacement. He also contacted the septic company on our behalf to have them flush out the system. By the end of the following day, the unit had been replaced and we we back in business. They were always very responsive and up front with pricing. Would highly recommend.

I'm very glad I used Pure-Line when my garbage disposal started leaking. Jackie is always so kind and helpful on the phone. She called me as soon as she knew the tech was running behind (which happens in this business). I really appreciated the call so I could plan the day better. Edwin was my tech and he replaced the disposal quickly. He took the time to explain a few things with the new disposal and it's working beautifully. Their prices were more reasonable than some other plumbers. I'll definitely use them again.

**CUSTOMER ADVISORY**

If you're considering hiring Full Stack Plumbing, a word of advice: DO NOT sign their Acknowledgement Paragraph or their Waiver of Liability and Hold Harmless Agreement!

If my experience is their standard practice, you'll be presented with those forms on an iPad for signature, after the work is done and with no advance time to read the documents or determine whether the work actually was satisfactorily completed. For most plumbing work, and particularly work on a sewer line (as in my situation), there's no way to know at that moment whether the work was properly and satisfactorily completed. Until there's been a chance to use the plumbing, any unresolved problems will be undiscovered.

The Waiver of Liability and Hold Harmless Agreement is particularly overreaching. It purports to be a waiver of ALL claims against Full Stack and its employees for ANY damage, loss or injury caused by ANYTHING they did, including as a result of their gross negligence. It also says it's a waiver of the right to bring any claim or lawsuit or seek any damages for any loss caused by Full Stack. So, according to their form, they could act in a grossly negligent manner, or intentionally cause damage, and they'd claim they're not responsible. I've dealt with a lot of contractors and contractor waivers over the years, and this is the most overreaching form I've seen.

If you're dissatisfied with Full Stack's work (as I was), and later try to reach a settlement, they'll point to their documents and say they have no obligation to resolve the situation. When you tell them you'll dispute a charge with your credit card company (a consumer's right under federal credit policies), they'll threaten to sue you. Apparently, their waiver of the right to bring legal claims only goes one way.

Full Stack came twice to clear a root ball in our main sewer line using hydrojetting equipment (they said their root cutting equipment was broken), but failed to eliminate the roots (see photos below). After their first visit, they failed to properly re-connect a sewer cleanout, resulting in a sewage spill in the forest. They charged an exorbitant amount for those two visits, without providing any estimate in advance, just a total presented at the end (their explanation for the high charge was that hydrojetting equipmenet is expensive). I then called Roto-Rooter, which was able to quickly remove the roots from the sewer line, and its bill was 1/3 the amount Full Stack charged.

There are plenty of plumbing options to choose from. If you decide to hire Full Stack, don't sign their overreaching and questionable documents!

They worked hard to free up a technician to get to me quickly, since I had been without hot water for two days. The young man was polite, efficient and was able to get a new hot water heater installed in a few hours.

So there are dozens of plumbers listed in the area and you never know if they are honest and competent. I got really lucky by choosing Dr Drain. I had an urgent issue with my shower faucet leaking and spraying water into the wall behind the shower. I had to turn off the water shutoff for the house. The first plumber I called estimated a repair cost of $900. I decided against them and called Dr Drain. The receptionist, April was very nice, professional, and understood the urgency of my problem. She promised to have someone here in a few hours. As promised, Ryan showed up and listened carefully as I explained my problem. It took him about 2 minutes to see what the problem was and proceeded with the repair. He didn’t try to sell me parts that I didn’t need. Total repair cost was $200. I highly recommend Dr Drain because of their honesty, competence and fair prices. I would definitely use them again.

Rooter man is THE ONLY company to call..Anthony and Alberto came to my home when I was having a major sewer problem. I tried to fix the problem myself with no success. They took time to discuss the situation and resolved my issue Fast. I was amazed by the equipment that they had at their disposal even ran a camera in the pipes when they were done to make sure all obstructions were removed from my sewer line. Do Not Hesitate to call if you got a plumbing problem rooter man solves them all!!!

We have a problem with our main sewer line, and stoppage due to issues with the city's pipe. The service technician, Wayne (number 3112), has gone above and beyond not just to clear the blockage quickly and professionally but helping us understand the problem and communicate with the City, so I can try to get them to act to fix their broken pipe. Top notch, thank you!

I can't say enough about how happy I was with Edwin . He was prompt knowledgeable and best of all extremely Neat. we love our new water system it has made a world of a differance . Thankyou Edwin

Excellent service! Called @4:15pm on a Sunday, he was at my house by 5:00 and had the issue fixed by 6:30, including a run to get parts. All for an absolutely reasonable price. Can't recommend enough.

Very unprofessional.

These folks are wonderful. Responsive, patient and go above and beyond to assist. Although I hope we won't have any more plumbing problems, I won't hesitate calling Roto Rooter if we do.

I contacted Jones because my sump pump was running frequently and running and flooding my yard with a large amount of water. The technician that came out was very friendly and polite. After going in the crawl space he told me the sump pump was not emptying fully, which is why it keeps running. I questioned him on this because it was a LARGE amount of water. I specifically asked him if there was a leak and he said he no. So then i agree for them to change the pump for $600+. After they changed it, the new pump continued to run frequently. The next day I went under the house myself and found a very obvious leak. I then called Jones to let them know about the leak and how they gave me false information that led to a fix i didnt need. They said i would receive a call that day but I didnt hear anything from them for another 5 days. I had to call another plumber to come stop the leak and he informed me that the pump was installed poorly. Contacted Jones again about this and they deny any fault and said its MY FAULT because i agreed to the work. They charged me $600+ for a service i didnt need and blamed me for agreeing to work they told me i needed. The offered me a refund of $50!!! after i filled a complaint. Refused to refund me for the unnecessary sump pump or for the extra cost of having another plumber come out to ACTUALLY fix my problem.

The technician arrived with a smile, and was careful not to track dirt into the house. Explained the symptoms, and he fixed the problem(s) within 10 minutes. The tech also explained the issue and provided future maintenance advice on something I would have overlooked.

Just completed a 4-day polyethylene repiping job for me. Extremely professional and thorough. Walked through every portion of the process in detail and explained the work as they went. Would not leave until I was completely satisfied. Definitely would not hesitate to call them again.

After unreliable service from others, I have always gone to Progressive Services for my plumbing needs. In the last few years, they have 1) cleared a toilet backup that was caused by a tree root in the underground pipe and installed a new cleanout; 2) installed a water heater; 3) fixed a leak in a different toilet. Earlier, they fixed a garbage disposal and taught me how to clear the pipe under the sink myself! They are not the cheapest service, but they show up on time and do quality work. Justin C. seems to be my regular plumber from them and he is excellent. It's good to know that there is reliable plumbing service when I need it -- often the same day!