Best Residential Service in Durham NC

I contacted Carrboro plumbing for a quote, and while we ended up self-solving our leak, they were so incredibly responsive and helpful via email. Any future issues we will certainly be using their services!

Let me start by saying how satisfied I am with the work David Dobbs did today. I'll called him at 7:20 this morning, he called me back in two minutes, and excepted the my job to replace the water heater. David told me he would arrive at my place at noon but to my surprise he was here 15 minutes early. After a 40 minute diagnosis, he was off to the plumbing supply house to get all the materials needed to replace the bad water heater. At 3-ish we were sitting at my table for payment, the water heater was installed, and David was on his way. I would recommend David to anyone because he's courteous , affordable, and gets the job done in a timely manner.

Matt did a great job. Was quick and professional. Took time to teach me about the water heater, as well.

Very professional. Gave detailed explanation so we could understand what is the issue and what corrective steps need to be taken. Called me to let me know what time they will arrive and were on time. Really happy with the service they provided. Would definitely recommend. Thank you.

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

Met my expectations!

Reliable, on time and very nice

Came out the same day. Very knowledgeable and courteous. Replaced our hot water heater.

My water heater burned up due to a power surge during Hurricane Flo. Talked to Jimmy the next morning, very nice man. He gave me a rough estimate and scheduled a crew to come replace my water heater. Mike & Jerry called when on their way, showed up at the scheduled time and did a fantastic job. They were quick, did pretty work and were pretty spot on to Jimmy's estimate.

I prefer doing business with local companies over national ones and Lane Plumbing is a reason i prefer doing this. They treat you like people that need help, not just a revenue stream. I highly recommend these guys!

Bought an old house that needed a ton of repairs - sinks installed, showers switched out, etc etc. Basically everything and anything plumbing related was needed. Ethan with Joseph Rose responded quickly, gave us a free estimate, and his pricing was also the best from the quotes we got. He was able to start within 2 weeks. Organized, efficient, professional and honest. Can't really ask for anything more. I also felt very safe with home alone as a woman which is important. Great service - would hire again.

Debbie and Christian are wonderful! Christian diagnosed a problem yesterday I've had with my A/C for over six weeks. My Carrier unit stopped working for around three hours a night and the temperature increased by up to five degrees. Other people tested the unit, added puron, and didn't believe this was happening. Christian did and installed a new thermostat today. Carrier didn't even know what to do! I am so thankful that Debbie and Christian believed me!

Axis replaced my 20 years old water tank yesterday and I had chance to meet with the owner Joe and his crew Cam and another crew member later join them to move the 75gal heavy tank from the attic. They professionally cover the stairways with plastics and use blankets to soak any potential drips from the tank. The whole process was fast and professionally carried out. I am most impressed by Cam. He was very polite and courteous during the whole process from setting up to finishing and cleaning up. I also patiently explain how to safely use the water tank under both normal and emergency situation. I strongly recommend Axis Plumbing and will get their help for all future projects.

Fast fix and a really nice young man who made me comfortable as well as showed me his work—and explained it because I wanted to understand. Very professional yet personable

Five stars, which I don't often give. In general, competitive pricing and high-quality work. Specifically, we had a gas hot water system installed in our somewhat odd house; potential problems were resolved efficiently, and the rates charged were very good.

Brandon did an excellent job!
He was very prompt to call within a few minutes of my request being sent at 9:30 PM. He is very knowledgeable and communicates well. He was able to get things resolved for me within an hour of arrival and even found the clean out that the utility company could not!

He will certainly be on my call list for future work to come.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.