Best Residential Plumbing in Durham NC

Mark came out to repair a leaking toilet connected to a pipe that is set in a concrete floor. The old flange was cracked. The pipe was surrounded by concrete such that a new flange would not fit properly (and the old one was probably never installed properly). Instead of making the problem worse, Mark suggested that he consult with Chris and other colleagues and come back. By the second visit, the fix was complete!

We are very happy with the outcome and that they did so with minimal damage to the concrete (just chiseled around the pipe to make it mate with the new flange). What was cut out did not show once the toilet was set into position thus saving us further hassle had the hole been bigger.

Mark described the problem to us and possible solutions with this more tricky situation (and potential problems that might be encountered along the way). Because of the Mark's excellent communication, we were kept informed, had no surprises and were confident in the solution. It is nice to have the toilet fixed properly. They were on time for the visits. The rates are on par with other plumbers in the area.

David is great! He’s done multiple jobs at our house and is always punctual, professional and his prices are reasonable. He also guarantees his work which is reassuring. The work he has done for us has always been as quoted or less than the quote which shows his integrity and honesty! He has come to our house promptly for emergencies too. Can’t recommend David enough!

My repairman Matt was awesome. Very professional. He called when he was on the way and completed the job quickly. He also cleaned up the area he worked in. Thank you.

Great service. Responsive and reliable. Highly recommend!

I'm very glad I used Pure-Line when my garbage disposal started leaking. Jackie is always so kind and helpful on the phone. She called me as soon as she knew the tech was running behind (which happens in this business). I really appreciated the call so I could plan the day better. Edwin was my tech and he replaced the disposal quickly. He took the time to explain a few things with the new disposal and it's working beautifully. Their prices were more reasonable than some other plumbers. I'll definitely use them again.

Outstanding service and experience

Brian was fantastic! We had a leak through our ceiling due to bad plumbing in our guest bathroom and he was quickly able to troubleshoot the issue and resolve it. He was very friendly and professional.

I called CDK to fix a leak over our screened in porch and under our master bath. They came out the next day and found the issue. Unfortunately we couldn't fix immediately as the weather was still below freezing so Dan recommended we wait until warmer. We did, and they fixed in about an hour. Great service! Great customer service! They will now have all of my plumbing business moving forward! i highly recommend these folks! They are a small local independently owned company as well. BONUS!

Extremely overpriced, and terrible customer service. They cut me off when explaining the work I needed done, gave me no expectation of price, instead had me make an appointment for them to come do an estimate for, which they missed twice and never apologized for. Finally did the estimate, and charged me $135 for the estimate. Came back with an estimate that was triple of another plumber. Now on the hook for $135 when they wouldn't listen to me originally on the phone or give me any expectation of price going into it.

I had a leak with my hot water heater and they fixed it within a day! I was on a trip at the time with my house sitter there, and they were very communicative over phone and text as well as sending photos and videos of the problem and fix. Pricing was very fair especially with how fast they came to fix it. Would definitely recommend and got their name from a friend who had a great experience with them as well!

Technicians have always been friendly. I do not understand why 2 brand new units are losing Freon and they are not even 2 years old and you can’t find the leak.

I called Axis Plumbing when my water heater failed in my attic, I needed to get this done quick! Joe found a way to get his crew out within hours, Mike and the guys did a great job in procuring the new heater and parts, and getting the manpower to get it up into the attic space, installing it, and keeping the area clean after they left. We'll be using them in the future!

kind, helpful, prompt. needed a new toilet and some advice on other random plumbing stuff. also i was worried about having to replace an unrelated leaky part, and kyle just fixed it immediately on the spot

Great and professional service!

Deceptive pricing, unprofessional and unethical.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.