Best Residential And Commercial Drain Cleaning in Durham NC

I contacted Carrboro Plumbing for my 80 year old mom. She had a leaking water heater that needed replacing. Was easy to make an appointment, they communicated well and were on time. At first the two men that showed up were very nice, helpful and ready to get the job done. It was a tight fit into a closet in my mom's bathroom. They did inform us they would need to remove some of the door molding to get the water heater in. But they would replace it back the best they could.
The job ended up taking about 6 hours with 4 men eventually. The water heater was installed and works fine. The mess left by the 4 men proved to ruin the good work they did do.
The walls around the closet were left with black finger print marks and scuffs. The floor in her bathroom around the closet was left the same way. The closet door frame was barely put back together. And most parts of the framing was just left off. I cleaned the walls with a Mr Clean sponge,something they could carry, and my 80 year old mom cleaned her own floor before I got there. I repaired the door frame. The door does not close properly any more. This was a $1250 job.
Will not be using Carrboro Plumbing again.

Update:The owners response was inaccurate. The invoice was not reduced. We were told via email the charge was $1250, but if we felt we should only pay $1200 that was fine. I emailed the company about the issues with pictures and never received a response. They never offered to rectify the damage they did. Positive now I would never use them again. Very unprofessional.

As a property management company operating in and around Raleigh I have used this company and would highly recommend them for quality and attentive work on a regular basis.

Great service! The technician very quickly identified the problem and fixed it efficiently. He also went out of his way to show me how to fix the issue myself should it happen again. I would wholeheartedly recommend them.

We recently had Plumbserve, LLC install the main water line when we went from a well to using municipal water. We got quotes from several other plumbing companies as well. Plumbserve was the most knowledgeable as well as provided the best quote. Another company’s quote was about 3x what Plumbserve quoted, for exactly the same work! The Plumbserve tech that did the main work did an excellent job, especially with explaining everything and patiently answering all of my many questions. I definitely recommend them!

I'm very glad I used Pure-Line when my garbage disposal started leaking. Jackie is always so kind and helpful on the phone. She called me as soon as she knew the tech was running behind (which happens in this business). I really appreciated the call so I could plan the day better. Edwin was my tech and he replaced the disposal quickly. He took the time to explain a few things with the new disposal and it's working beautifully. Their prices were more reasonable than some other plumbers. I'll definitely use them again.

Our hot water heater died on Friday afternoon and Full Stack Plumbing answered the phone (thanks Samantha!), discussed the issue with us, and got us squeezed in for a quick and easy replacement. They stayed in touch, called when they said they would, showed up when they said they would, and got the job done. Very nice people, professional, and great at what they do. I'll definitely be calling Full Stack again for our plumbing needs! Thank you so much for being there! I wanted to leave a review because I was so impressed with their great customer reviews when I was looking for someone to call - it made me feel very comfortable with our choice!

Great service - quick, responsive, attentive, and professional. I called to get a gas hot water heater replaced and Brian got back to me (even texted me when he could not reach me via phone) and was very prompt and service minded. He had the most reasonable price and worked with my home warranty company to provide the information needed so I could file a claim accurately. He even answered a number of my questions after the service was completed, including volunteering some valuable maintenance tips. Highly recommended. Thank you for prioritizing your customers and doing a great and efficient job!

Second time I have used them for plumbing work and both times they were great. I provide honest reviews and this company has impressed me and I highly recommend them.

Woke up Monday morning and found water all over kitchen counter top and a puddle of water on the floor. I have a second floor so I assumed my upstairs bathroom was leaking. Called lane plumbing supervisor said eta was a hour to hour and half. Hour and 46 minutes go by I call back supervisor says another hour his guys are still at another job. So after waiting four hours two plumbers finally showed up. I showed them where the water was and the wet towels from cleaning up the water. So the plumbers go upstairs run water in both bathrooms and come back downstairs and look in ceiling and dont see anything. They Go outside and check water meter--' oh, your water meter not running--- so you don't have a leak. This is after only after 15 minutes of inspecting. So i ask the guys to explain where the water came from and was told they don't know but I don't have a leak--I wish they could of seen the water. So they go outside said they have to call the supervisor. I'm thinking they are calling to troubleshoot the problem. Little do I know they called to find out how much to charge me. One guy comes back in and tells me ma'am we didn't see anything it's going to be $125. So at this point im irritated. So i express my concerns and asked the guy to explain why the sink cabinet is wet. I was told he feels it's wet but don't know where the water came from maybe from underneath. Then he comments maybe it's coming from your fridge. How the hell is it coming from the fridge when water was all over the counter top and the fridge is on the opposite side of the kitchen. So i express my concerns again and ask why am I paying for a problem that isn't solved. So the guy calls the supervisor. The supervisor states it's a diagnostic fee because we came to figure out the problem. So i state to the supervisor your plumber just admitted to seeing the cabinet under the sink is wet but claim I don't have a leak. This makes no since obviously something is leaking. Long story short after going back and forth the supervisor states well I can give you $20 off but I have to get my guys out of there. This seriously struck a nerve. I just waited for hours for the plumbers to arrive and had to call out of work because the eta was way off. After waiting they only spent 15 mins looking just to tell me you have no leak they don't know where the water came from. So the fee was paid and my problem wasn't solved. Oh I was told if I call and say were the leak is coming from they will come out and fix it. Lol what was the point of me calling?

First off please don't lie on our conversation because the original phone call at 9:50am mr.lane didn't go over any prices nor did I ask . I called said I had a leak think it's coming from upstairs and was told I some would be there within hour to hour and a half. I said ok and hung up after verifying my information. I honestly didn't care about the price figured I would be charged something. My issue is being charged and not getting any answers and no one showing any concern. Also if I would of know the plumber was going to call 30 minutes pior to coming why would I call after waiting hour and 45 minutes to what the eta would be. It was at that time mr.lane said it would be another hour because his guys was tied up at another job because they had to go buy a toilet. Then he informed me I would receive a phone call when they were on there way, not to worry. I said ok thank you and hung up. So no your policies is not explained to every customer maybe that practice should be put into play. Oh and by the way the water was coming from the kitchen sink faucet and spray thingy.

Do yourself a favor and hire these guys!!

I cannot recommend this company enough! They are fast, reliable, knowledge and friendly and will save you thousands of dollars. First, they came out at 10pm on a long/holiday weekend because we had a sewage backup and it was leaking out of the ceiling. It was a nightmare for us and they stayed until 2am until the issue was stopped and provided us next steps to ensure it doesn’t happen again.

They also helped us with a leaky sink while we were under contract for a house. It was a time sensitive issue and they came quickly, resolved it and also gave us a couple of recommendations of other issues to fix, which would prevent any future damage.

Rich was efficient, straight forward and did not waste my time. He reported his troubleshooting findings, turned out it was not HVAC but electrical, shared with me, provided the bill, accepted payment and was gone. Good job!

Outstanding. Highly professional and competent.

This company is very service and customer oriented. I had a problem with my shower draining properly. Technician Dalton came out and resolved the issue. Very professional and cordial. I will certainly use them again.

Recently Gene serviced our tankless water heater - he was very polite and efficient - a true gentleman! He came back a few days later to replace a cover for the outlet pipe - I wasn't here to thank him personally - so a belated thanks!!! By the way, the cover seems to be holding up well!!

Brandon is very professional and does great work. I would highly recommend.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

I would give no stars if I could. They did a horrible job of installing a shower faucet, took way longer than they were supposed to during installation, charged way more than they quoted, and have not responded to me regarding fixing the faucet (the handle will no longer stay on). Now their phone is disconnected and BBB says they are filing bankruptcy.