Best Residential And Commercial in Durham NC

Mark was fantastic! He was thoughtful (took his shoes off at the front door), he asked what all our issues were, he explained what he was checking, what he found, and what he did. He gave me options and reassurances. I was very impressed at his knowledge and professionalism, and he did leave me with a huge sigh of relief and peace of mind. So thanks for sending a great employee to our home!

Excellent service. Showed up when scheduled, performed work quickly, effectively, and with pleasant professional demeanor. Highly recommended.

Caleb and Chris were great and saved us literally 500 dollars compared to what rooter estimated. Loved these guys and they were great to talk to, nice and considerate. Thank you so much!

They came out in less than 24 hours after I called and had my water leak fixed in under an hour. Professional team, but the owner is so kind and empathetic.He made a stressful situation for me became easy and manageable.

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

I absolutely love these folks! Very communicative about arrival times, estimated costs, and exceptionally skilled!

I want to thank Brian for doing such a great job replacing our shower faucets in our master bath. They look and work amazing! I’m definitely going to reach out to Brian and RDU Plumbing for future work! I recommend him without reservation.

We used CDK Plumbing to plumb a bathroom and two extra sink areas in a basement we are finishing. The first time they came out they were professional and courteous. Yesterday, the came out to finish the job, since the drywall and painting was done, by putting in the toilet and sink. The first problem with communication came when they failed to call me or my husband to let us know they were coming out. I was surprised when they rang the doorbell as I was getting ready to leave for work. Since I didn't know they were coming, I had not arranged to work from home nor did I have anyone who was able to stay at the house that day. I let them in, showed them around and told them to call me if they needed anything. I remarked that the lead guy was not the same one who had been out here doing the work the first time. When I came home, I was surprised to find 8 holes in the ceiling where they were looking for a valve shut-off. Many of the holes are as big as my head. First of all, I think they should have written down where they had installed the valve on our paperwork, so that if they weren't going to send the same guy out, it would have been well documented. Alternatively, in this age of camera phones, they could have taken pictures after everything was installed, to document where they had installed all the valves - this is what the electrician had done. Finally, NOBODY CALLED US! I would think it would be a policy that if you were to cut into the drywall, you would CALL THE HOMEOWNER first. We remembered where the valves were installed and could have, with a 5 minute phone call, instructed them on the location so that they would have had to only make one or maybe two holes looking for it - NOT 8! I cannot fathom what when through their heads after hole, say 5, to not think - maybe I should contact the homeowner and let them know I'm turning their brand new, perfect, expensive, painted drywall into swiss cheese. At no point in time were either my husband nor I contacted by them. Not even when they were done; so we were left to discover this mistake by ourselves. This company waisted time (how long does it take to cut 8 separate holes? how long will it take us to fix 8 separate holes?) and money (How much will it cost us, an expense that they say is ours deal with). Communication is cheap and easy. Communication is the key to a happy homeowner. A 5 minute call would have saved the company from this bad review. I would not recommend CDK Plumbing until they review their communication policy and make sure they keep the homeowners in the loop.

Update: I have now spoken with our contractor, who takes partial responsibility for the above situations, since he approved ONE hole to be cut into the ceiling. The owner of CDK has also called and apologized for the mistake. I appreciate how he took responsibility for the situation. He has promised to pay for the repair. Therefore I am raising my review by one star.

I am grateful that I came across Jimmy Lane with Lane Plumbing. I did a DIY project over the weekend that turned out disastrous. When I spoke to Jimmy, somehow he turned my embarrassment into laughter. He sent out Mark and Jerry who fixed my issue promptly and the cost was very reasonable. I was so impressed with the work that I gave them another job and Mark showed up the very next day to get that job done. I admire Mark's work ethic. I would highly recommend this team as they actually care about the quality of their work. Don't hesitate to give them a call...you will not regret your decision!!

100% recommended. Our laundry machine started overflowing - we were originally worried it was a clog of some sort, but turns out the pipe had collapsed. Ethan was prompt, responsive, and took care of the issue. Very professional service and highly communicative. Definitely our go-to plumber for any services we might need in the future.

Beware! They said my HVAC had a leak in the coil and had mold. They recommended $2,500+ in repairs. I had a second company also check the unit. They found neither problem and no need for any repair!

Excellent staff and great owner. Respond to calls for plumbing repairs and explain the prices very well.
I will recommend them to anyone who wants best plumbing repairs.

Excellent service provided by Dalton Bass. Will definitely call for all our plumbing needs.
Buddy & Lynn Jones

These guys are awesome. Responded within hours of my first call. We had no water and needed a new well pump. Very professional and polite.. Completed the job without cutting corners. I highly recommend.

Called and received service same day. Brandon kept in touch with his schedule that day. Problem was repaired quick and Brandon provided some good advice for repairing the water damage left from the leak. Thanks so much!

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.