Best Replacement in Durham NC

David has been fantastic in helping me redo my bathroom plumbing as well as replacing a faucet. Very professional and prompt and reasonably priced! Highly recommend him!

He’s my dad and I love him

Seemed a bit pricy for the job, but everything else was great. The technician answered all of my questions thoroughly and demonstrated exceptional skill and experience.

I'm very glad I used Pure-Line when my garbage disposal started leaking. Jackie is always so kind and helpful on the phone. She called me as soon as she knew the tech was running behind (which happens in this business). I really appreciated the call so I could plan the day better. Edwin was my tech and he replaced the disposal quickly. He took the time to explain a few things with the new disposal and it's working beautifully. Their prices were more reasonable than some other plumbers. I'll definitely use them again.

Corey is easy to work with and he is very responsive what we are looking for. It is great pleasure to work with him

Kenny is personal and professional. His work was exceptional and he plumbed a new line for house filters that will make it easy for me to maintain clean well water.

Great Service

Tyron showed up on time, was to the point and honest with me about what needed to be done with my HVAC system. He did exactly what he said he would and an excellent job at that! I would highly recommend him to anyone who needs work on their systems! Definitely takes time and pride in his work.

I am grateful that I came across Jimmy Lane with Lane Plumbing. I did a DIY project over the weekend that turned out disastrous. When I spoke to Jimmy, somehow he turned my embarrassment into laughter. He sent out Mark and Jerry who fixed my issue promptly and the cost was very reasonable. I was so impressed with the work that I gave them another job and Mark showed up the very next day to get that job done. I admire Mark's work ethic. I would highly recommend this team as they actually care about the quality of their work. Don't hesitate to give them a call...you will not regret your decision!!

Brandon was very professional and helpful. He worked with us to finalize the work previously done. He met with the inspector and checked in with us throughout the process. HE filled in the trench and seeded the area where grass was removed.My husband and I felt that we were taken care of and that Brandon's work was thoughtful and of high professional quality. We are very happy with the quality of the work this company is providing!

I called MR.bailey on November 26, 2019 because I suspected that my water heater needed to be replaced. Mr.Bailey came out that same day to make sure I actually needed a New Water heater. I indeed needed one. He told me he would let me know the price the next morning. He called the next morning with a price and told me that he could accommodate me that Evening, Evening came and there was Mr. Bailey ready to install my New water Heater. I am very pleased with his Punctuality and Quality of his work.

Thanks,
Very Satisfied Customer

Called number on flier to get an AC system check, was told that the service plan would be better. That it would 'clean, check, tighten and inspect' the AC units now and then in the fall do the same for the heater. I was told this would cost me $284.88. I agreed and scheduled the visit for 10Jul17. The technician, Alfredo, came out and told me that he 'inspected' the units and that both units had leaks, one a major leak and one a smaller leak, but that I really needed to purchase two new systems because my current AC units required R-22, a gas that was soon to be discontinued and was quite expensive. I asked if the leak could be patched or repaired and was informed that they could not be 'patched' and that I could just add new R-22, but that it would cost me $1,043 to add R22 and I would need to 'replace' the evaporator coil at the cost for $2,999 a total of $4,042. With such a huge cost to 'repair' the systems, I was told that they could just replace the systems because they were both old (11 years) and did not have a warranty and because the price of the R22 was increasing daily. He was very friendly and seemed sincere in his desire to 'help me'. He then told me that ARS could have a 'comfort care specialist' come to my house immediately to help me discuss the purchase of 2 new AC units. The 'comfort care specialist' arrived on 10Jul17 and again seemed very nice and sincere. After his 'review' of my systems he diagnosed that I would require 2 new systems with a range of $12,001-$14,177 depending on the system size/type/and energy efficiency (this was because I would require an entire HVAC system replacement and then a new unit as well). I trusted both of these service providers as ARS was a trusted and reputable name and company. I thought that they were telling me the truth and that I should trust what they were telling me, which was that I needed two new systems immediately. I did not have $12-$14K available, so I had to apply for a $14K loan. It was suggested that I should apply through ARS to pay for both AC units. I trusted the sales person and made the application and was approved for a $14,177 loan to buy a new HVAC and air conditioner.The next day I spoke with my father who convinced me to call another company and obtain a 2nd quote. I called another company that my friend had used before on remodeling jobs and asked if they could fit me into their schedule to come and review and provide a quote. The company came out 11Jul17 and attached all of the gadgets to review the levels, they walked me through what I should be seeing if there were leaks or not and what all of the figures meant. They then showed that there had not been any significant cleaning nor was there any 'review' of the systems since there were still cobwebs on everything, showing that the ARS technician had not even opened up the unit. The company cleaned both systems for me. They then showed that I did not require 2 new systems.I called ARS on the 11th and informed them that the contract was cancelled (as per my 3 day cancellation notice in the contract) and that I requested a refund for the 'service plan' that I had been sold. I spoke with the manager and was told that I would be issued a refund of $288.84 and that they would like to have their service manager come to my house to verify the issue. I was further informed that the 'service plan' only inspected the units and did not 'clean, tighten', that these were extra costs. I am baffled as to why I would pay $144.42/unit for someone to 'look' at it twice a year. I informed ARS that after being lied to and swindled, that I did not desire to have them on my property again. I further stated I would post my complaint to social media, but then I decided not to since I felt that the matter had been closed. It is now a week since I was promised the refund and this has not yet been processed, therefore I am deeply disappointed that ARS has lied to me again.

Called Axis in an emergency and they came out quick and fixed the problem. Pricing was fair too!

Super quick response and great service. Kyle was professional and efficient. Will use again and recommend.

These guys are awesome. Responded within hours of my first call. We had no water and needed a new well pump. Very professional and polite.. Completed the job without cutting corners. I highly recommend.

I had a water leakage coming from an outside faucet that was underground. For 2 days, I called multiple plumbers, and the responses that I received were we are either booked out 2 to 3 weeks or no return phone call.
I was referred to Out the Door Plumbing by another company that had not even been out to my house. Within 5 minutes I received a phone call from the tech Zach who advised me that he was 12 minutes away. Zach and Hutch were right on time. Within 30 minutes they had my leak fixed and were gone. I want everyone to know that my mom and I were very impressed with everthing that was done from the 1st phone call to the exact completion of the job. Even the prices was extremely reasonable. These 2 guys were truly God sent.
I WANT TO HIGHLY RECOMMEND Out the Door Plumbing.
I can't thank you guys enough for a job completed and well done.

Thank You,
Donna Pollard

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

Work was done in a timely manner