Best Plumbing And Drain in Durham NC

We recently had a tricky plumbing issue with our hot water system. Mark, Corey and Chris worked with us until the problem was figured out and resolved. They are very professional and responsive and we would not use anyone else for our plumbing needs!

David came quickly (late Friday afternoon) to repair my broken pipe. He was very reasonably priced, and did not charge extra for coming on short notice.

Nate and his helper (whose name I've forgotten) were polite, tidy, professional and friendly. They did a great job installing our new water heater, including dealing with some special requirements we threw at them. I was particularly pleased by the fact that they showed no displeasure when I asked them to mask up inside our house - very different from other tradesmen, who roll their eyes and groan and otherwise let you know they think you're stupid. After years of searching, I have finally found a plumber I can welcome into my home with confidence.

They came out gave me a couple probabilities, very well versed in explaining issues I could have and what I could do to solve the issues. Offered to run the camera through the line, which I had decided not to do. Very Professional!!

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

Very prompt, efficient and courteous. Thanks!

I have nothing but praise for this company and especially for Ken. Our hot water heater broke one week before Christmas. A friend recommended Ken personally. I called him onTuesday night and my hot water heater was replaced by noon the following day. He matched the quote given to me by another company, which was very reasonable. I would highly recommend not just this company but Ken Macadam!! He is the best!!

Great experience. Was very timely with repair. Was here quickly, diagnosed the problem and had the parts ready to go. Wasn't overly expensive either!

Reliable, on time and very nice

Dan and Karla have been amazing to work with! Extremely responsive, timely and fair pricing. Dan was honest and thorough when giving me options for a repair that was needed. I’ve already referred others to them based on my first experience alone.

Overpriced, and was not strait forward about finding a cost effective repair. Initially said block of ice would flood drain system when I suggested that he clean out drain pipe. After insisting that they clean out the drain, found it was completely 100% jammed with rust. I feel like he tried to leverage a clogged pipe into a $13500 new AC unit sale. It's 23 years old. No doubt it could be replaced. Was it necessary today? Absolutely not. I would like to see a little more transparency / honesty/ integrity, especially for that price. Nice guys though... just young. $467.06 thanks for coming out, they did a good job once I insisted they clean out the drain pipe. Not sure I trust this company though to find the most cost effective solution.

Although finding the leak was hard, Jeremy and Jared were wonderful. (I hope I got your names correct... two J’s)
They worked hard until the job was finished. Thank you!!

I had a leak with my hot water heater and they fixed it within a day! I was on a trip at the time with my house sitter there, and they were very communicative over phone and text as well as sending photos and videos of the problem and fix. Pricing was very fair especially with how fast they came to fix it. Would definitely recommend and got their name from a friend who had a great experience with them as well!

Quick and easy scheduling, fast service, and quality work. The whole team was great to work with. Greg degenhardt did a fantastic job and was very helpful and thorough in answering all questions that came up. Looking forward to working with streamline again

One of the worst companies I had to deal with. my installation job was given to them by Lowes, the guy that was supposed to install my stove was rude, they treat customers with suspicion, rude. I doubt the installer even knows NC code.

I called ARS to request service for a home central A/C unit that was still under warranty. Christian arrived within the scheduled time and quickly diagnosed the problem. While Christian didn't have the parts required in his truck to make a final repair, he was able to make a temporary fix to keep the unit working while the needed parts were ordered. In less than 2 weeks I was contacted by ARS and told that my parts had arrived and I made an appointment for the next day. Once again Christian arrived withing the scheduled time and installed the replacement parts to make the final permanent repair. All done under warranty.Christian was always courteous, tidy and thorough. He left no messes and demonstrated a very competent skill set in his diagnosis and repairs.All in all, I am well pleased with the services provided by ARS.