Best Kitchen Sinks in Durham NC

Chris does a great job!

We had a leaking water heater and contacted HSA for a service arrangement. The initial estimate came out quickly from After Hours Plumbing and the drama started. The technician handed over me an estimated invoice which surprised me with over $500 charge after the warranty company's coverage. Only 3 accessories, which the warranty company claimed that they don't cover these parts, for the water heater were in the invoice. I checked the prices for those 3 parts from Home Depot and Lowe's. The total average price for all 3 parts was only about $50. The price was $375 in the invoice plus $50 installation fee. I contacted the company right away after I realized that I got ripped off with these unreasonable charges. The secretary kicked the ball to the technician, then the technician told me that the prices were determined by the owner, Mr. Jones. I requested Mr. Jones to call me back but got denied. I complained the ripped off price to the technician and secretary. Guess what I got rewarded? The secretary lied to HSA and claimed that we didn't want to pay the fee. The company demanded to receive the payment before the service. I was stuck with this company because HSA refused to change another service company for me.

Stay away from this company if you want reasonable charges and great customer services.

The technician did not follow our instructions as to what we needed done. They told us they didn't do the drain type we were using and would connect to it later. When we installed the drain, a pipe needed to be cut. When they came to reinstall the pipe, they said didn't have the part needed and left with no communication with us. It was early enough in the day that they could've gotten the part. Now they are walking away or pushing us out two weeks when the inspector is scheduled next week. There are other alternatives in the area, use them.

Update:

While the update certainly reads well from a marketing perspective, the bottom line is that this company took a full price check and delivered part time results. On top of this their inability to communicate with their customer correctly and be fully prepared for their work, would have pushed us back more if not for other options we have found. And unlike the insinuation in the owners update, their was nothing that was requested that wouldn't meet code, simply a company full of themselves and falling well short of expectations. Look elsewhere ladies and gentlemen there are many other options that will finish the work without delay or communication breakdowns.

Daniel and Ty were on time and very helpful. They found and repaired our leak as well as showed my husband a few things about our water shut off. They were in and out within an hour and we were very impressed with the entire process. We'd recommend using the company and will definitely be giving them a call again if we ever need a plumber.

Excellent diagnosis and pricing. I would recommend them for any kind of plumbing jobs.

Totally AWESOME. They fixed problems caused by others who did not have a clue. On time. Professional.
Outdoor plumbing for our outside sink/kitchen fixed. Inside replaced water heater and corrected multiple installation errors from previous work. Found a leak that was previously repaired with electrical tape. So amazing. Really Really happy.
100% recommended. 5 STAR!!!

Totally overpriced and took advantage of our immediate need. This guy is a liar.

I absolutely love Total Plumbing LLC. I recently had him do a job for me that required replumbing one side of a quadraplex. This meant tearing out drywall to get to the pipes in the walls and floor of the upper unit. He saved me a lot of time and money by coordinating the entire job of tearing out drywall, replacing the pipes, replacing the drywall, painting, and clean up so that the tenants could move back in quickly saving the company money on hotel costs. If I would have had to coordinate all this myself the cost would have been much higher. Thank you Total Plumbing.

We had an underground leak and Michael found the problem very quickly. Very happy with the quick repair and great price!

Wayne Newsome and Matthew reedy were time on friendly and got the job done! I would recommend them anytime. Thank you so much for coming out to help us!

Edwin is obviously a professional. I was impressed by his communication, punctuality and care with the work he did. He was flexible and easy to contact. I highly recommend!

Erik did a good, clean job for a good cost.

Jordan Plumbing installed my RPZ Valve used for irrigation system backflow prevention per all Durham plumbing codes and everything passed inspection quickly. The work was completed in a high quality manner and the price was fair. I plan to use them again.

The plumber was knowledgeable and thorough

Used their service to replace my old electrical water heater with Hybrid water heater, they did not finish their job of connecting the electrical cables to new water heater as cables were short, they left saying that an electrician has to do the job, which they did not give an estimate before starting the job.
They did not use CPVC pipes, did not put the water heater on existing stand, and they were asking for more to add extra CPCV pipes that are required for my new water heater.
Basically i can tell they were very unprofessional, but they charge as other professionals do. DON'T HIRE THEM.