Best General Service/Emergency Service in Durham NC

The staff are really awesome. They are very efficient and prices are good.

I had a concern with a sewage smell in my bathroom. Sam was able to walk me through the potential causes and solutions to my issue as well as answer my questions in a professional and courteous manner. I was satisfied with my service today and will likely call PlumbServ for plumbing needs in the future.

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

Jerrry and Jared are always a pleasure to work with. They respond quickly and explain thoroughly the problem they are repairing. I always look forward to seeing these gentlemen. Thank you guys once again for helping me out!!! Jennifer, Manager of McKenzie Park Apartments.

Joe was able to come and fix our plumbing issues on a Sunday. He was so friendly and did great work! We highly recommend their services to anyone in need.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

Great service

Anthony was professional and courteous and took the time to go over details of a major repair. I had several other plumbers come to my property and dismiss my issue and not listen to what I was requesting. Rooter Man was professional and prompt. Highly recommend

They were very quick to schedule my appointment and on time
I needed a drain for 1 sink, the estimated cost was high, after a phone call and some discussion, we found a happy place we both would be satisfied with
Once that was done they were very professional, knowledgeable, clean, and helpful
Thank you for all you did today

These guys are great. They have been my go to for several years now. Very responsive and get the job done for the right price.

When my toilet broke, I called a local plumber. They were quick to respond, and they got everything repaired for me the next day. Their pricing are reasonable, and their customer service is superb.

Had the water main pipe to break in my driveway called other plumbing companies they wanted to charge me just to come to my hose for an estimate not Jones Plumbing. Jacob was very professional he updated me on what was going on with every new process and showed me where the problem was and how they were going to complete the steps. Assured me the job would be completed in one day and he did just that even worked right through the rain. He's hard working very diligent, professional so was his employee. I will Definitely use Jones Plumbing again in the future!!! I will reccomend to my family and friends.

Checked HVAC. Found no deficiencies or anything wrong with unit.

I’ve used Mr Gucker in my own home and in a rental property. I’ve found his company to be responsive as well as detail oriented. They were clean, knowledgeable and just a pleasure; nice young people with a work ethic. How refreshing!

Dp&m was the company assigned through my home warranty company. May be an ok company for unclogging toilets, but anything beyond running a snake down the drain, I advise anyone using this company to watch the result of snaking the drain, as they will not bring anything to your attention, and will claim you need something beyond their ability, like a camera. You'll find out they (Elaine) says they assume finding something in you line, because they cant fix the issue, thus voiding the warranty company from fixing or addressing the problem further. I did not feel valued as a customer, and will never use or recommend this company. Elaine was rude, argumentative and unhelpful, just responds with this isn't our first rodeo.

There was no evidence of any blockage from the line that was run, I did not sign any report, and still have a blocked drain. Thanks for nothing, both the technician and Elaine.