Best Emergency Service in Durham NC

Would definitely recommend these guys to anyone. They were efficient, honest and very helpful

I could not be more pleased with the service and solution I received with this company. Call out to Alfredo who did the work. The well water to my commercial space is light orange with tons of iron, including tiny chunks that consistently clog up the flush valve(s) on my toilet. Another company came up with an over-engineered solution and wanted to charge me 3x more than what I ended up spending with After Hours. Alfredo and team came up with a cost-effective solution to filter out most of the particles and to use a type of flush valve that was less likely to clog. I got an estimate immediately, the work was true to that estimate, and *BOOM* I can flush with impunity now.

I highly recommend this company, and especially Alfredo.

Very professional explain to me whenever I had questions on any parts or services highly appreciated and recommended

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

Called them over the Christmas to NYE week (when many other plumbing companies were entirely closed) and they promptly fit us in to their schedule. They came out and quickly assessed and diagnosed our hot water heater issue (leak/corrosion).
They returned the next business day after NYE and very quickly removed and replaced our hot water heater. It was actually less expensive than the emergency replacement we had just four years earlier (for an inferior product).
They were polite, professional and very efficient.
They'll likely be my go-to plumbers.

I am very happy with the professionalism, service and resolution (and speed - I can't say enough about how quickly the staff got 'round!) we experienced with Mr. Lane and his service staff Mr. Jerry and Mr. Nelson. The same day we called they were at our house and when they left our plumbing worked! The next day we thought there was a glitch and they made a special trip back and found an adjustment - something that wasn't in the original scope of work - and cheerfully fixed it. We are a fan!

Looking for a savior? Looks no further! Joseph Rose Plumbing saved us big time not once but twice. We had two nightmares happen at our house within a few months of each other. The first time we took to the internet to try to find someone to save our house from flooding from a leak in our water heater on the third floor. These guys got back to us immediately and had the problem fixed within an hour (and this was 9pm at night). Every other plumber took days to respond back to us. This company is extremely responsive and professional, I would highly recommend these guys to anyone in need.

Greg did an excellent job fixing the bathroom faucet. He will also be installing a new toilet after finding the cause of the leak. He was helpful, courteous, and very knowledgeable and I was very comfortable in these Covid-19 times because he wore his mask the entire time! Thank you Greg and Streamline for a job well done.

Roberto was wonderful. He was very professional and trustworthy. He showed me a problem in my AC system, provided thorough information ,and clearly explained what was needed clear and prevent mildew. He showed me the air scrubber information and about it, then was efficient in installing it.

Bar D Plumbing was able to respond to my service request for my water heater within 24 hours. They quickly diagnosed the issue and gave me quotes for replacing the malfunctioning part and for replacing the water heater entirely as mine is rather old (but they did not sell or pressure me into replacing the unit). When I asked to replace the part it was ordered immediately, and the plumber returned to my home to install it the next day. I will be using Bar D Plumbing for any future plumbing needs.

These guys are awesome. Responded within hours of my first call. We had no water and needed a new well pump. Very professional and polite.. Completed the job without cutting corners. I highly recommend.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

Was provided with a fair quote over the phone to replace a water line in the yard, and they stuck to the quote. The price was very competitive for the work. They showed up when promised (in N. Raleigh), worked hard and focused, and completed it that day. Everyone was very polite. Very happy with the results and I will call on them again, as well as refer them to neighbors. Good business to work with.

Wayne Newsome and David Traister

During a time when customer service is at an all time low, due to worker shortages and increased demand, it's incredibly refreshing to call a business, have the owner answer the phone and and have same-day availability! Mr. William arrived within an hour of my call to fix my HVAC system that was not blowing hot or cold air. He asked if I wanted to watch him repair the unit and I enthusiastically said yes! Not many people take the time to walk you through through every step of the diagnostic tests. Once he pinpointed the issues (a safety feature that cut the system off and some faulty repairs from a previous HVAC company), I was quoted a price to repair, I signed off on the work and and my unit was back to operational within the hour. The whole process was informative, transparent and easy. Then I found out he not only repairs HVAC, but also plumbing and electrical. Last but not least, I love to support locally owned and operated, Black businesses. This was an all-around great experience and I will be calling again.

Dp&m was the company assigned through my home warranty company. May be an ok company for unclogging toilets, but anything beyond running a snake down the drain, I advise anyone using this company to watch the result of snaking the drain, as they will not bring anything to your attention, and will claim you need something beyond their ability, like a camera. You'll find out they (Elaine) says they assume finding something in you line, because they cant fix the issue, thus voiding the warranty company from fixing or addressing the problem further. I did not feel valued as a customer, and will never use or recommend this company. Elaine was rude, argumentative and unhelpful, just responds with this isn't our first rodeo.

There was no evidence of any blockage from the line that was run, I did not sign any report, and still have a blocked drain. Thanks for nothing, both the technician and Elaine.